Highgate, London, N6
4.7/5, 118 reviews
93% recommended
87% lettings valuation accuracy
94% lettings fee satisfaction
Taylor Gibbs estate Agents | Highgate


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Opening Hours
Address

Taylor Gibbs
33 Highgate High Street
London
Greater London
N6 5JT
020 8341 0123

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 87% 94% £550 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
15 1 40 6 26 0 28 1 1 0
Areas covered
  • N6
  • N6
  • N10
  • N2
  • N19
  • N10
  • N8
  • N8
  • N7
  • NW3
  • N2
  • NW3
  • NW5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties

No Properties

Images & Videos

“1 bed flat sale...”

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Oct 02,2020
Minithumbup
Charlotte
Miles
By: 'Adam husler'
Oct 02,2020
0 people found
this helpful
The team at Taylor Gibbs have a wonderful, and seemingly rare, combination of being both highly professional and very ‘real’. From day one of us putting the property on the market they’ve worked relentlessly on not only getting an offer, but on all the ...
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“I recently purchased a property through Taylo......”

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Jul 12,2019
Minithumbup
Miles
By: 'Ian'
Jul 12,2019
0 people found
this helpful
I recently purchased a property through Taylor Gibbs and can't recommend them highly enough and different level of service to that i've experienced with any other London estate agent. Miles from Taylor Gibbs was in communication throughout the process and able to to work with ...
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“Friendly,helpful agency...”

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Nov 14,2018
Minithumbup
Miles
By: 'mister p'
Nov 14,2018
0 people found
this helpful
Both Miles and Charlotte were very professional, friendly, helpful in their approach to selling our flat in a difficult market....
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Comment on agent fees
Good
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“Review...”

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Sep 27,2018
Minithumbup
By: 'JESUS MONTANE'
Sep 27,2018
0 people found
this helpful
Very Pleasant to deal with Taylor Gibbs - Highgate Branch ; I had a viewing with Ben Freeden and although I could not take the apartment I like the honesty and diligence he had with me. Highly Recommended....
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“Excellent Service - Above and Beyond...”

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Jul 25,2018
Minithumbup
By: 'Joseph Watts'
Jul 25,2018
0 people found
this helpful
My girlfriend and I viewed a few properties with Ben, and were in contact for a while before we found somewhere that we wanted to move in to. Ben's customer service was excellent throughout, he was always alert and attentive to our (sometimes quite difficult) ...
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Comment on agent fees
Good
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“Outstanding professionals!...”

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Jul 05,2018
Minithumbup
Charlotte
Miles
By: 'VLoizides'
Jul 05,2018
0 people found
this helpful
I would like to say a HUGE thank you Charlotte, Miles, Ben and Holly for the various projects we worked together in the last three years. The service received was exceptional; efficient, friendly, polite, attentive, professional while assisting the processes smoothly for achieving always a ...
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“Miles Ponder...”

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May 04,2018
Minithumbup
Miles
By: 'Nikita'
May 04,2018
0 people found
this helpful
Miles is a great agent. Very knowledgeable, sensible and friendly. He promptly communicated between the parties to deal with any issues that arose during the sale process and we really appreciated his help and guidance throughout....
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Comment on agent fees
Reasonable and competitive
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“Professional...”

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Apr 13,2018
Minithumbup
By: 'Tom'
Apr 13,2018
0 people found
this helpful
Ben was really helpful, friendly and professional and quickly found us our new flat. We experienced no problems at all with Taylor Gibbs and would definitely recommend them to anyone looking to rent in the area....
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“Very good experience...”

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Mar 20,2018
Minithumbup
By: 'Chloe'
Mar 20,2018
0 people found
this helpful
Ben helped us find our new flat and he was extremely helpful during the whole process. I would 100% recommend him as he listens to your needs and concentrate on finding the right place for you....
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Good
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“Charlotte is the most disarmingly honest, funny, excellent, informed, brilliantly ......”

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Mar 07,2018
Minithumbup
Charlotte
By: 'Rita'
Mar 07,2018
0 people found
this helpful
Charlotte is the most disarmingly honest, funny, excellent, informed, brilliantly professional agent I've ever come across. There's nothing vague about Charlotte. She knows her stuff and is a complete pleasure to deal with. Finding our beautiful home and the rental process were a genuine pleasure....
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Comment on agent fees
good
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“Ben was extremely helpful and accommodating with all our queries ......”

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Mar 05,2018
Minithumbup
By: 'Enrique'
Mar 05,2018
0 people found
this helpful
Ben was extremely helpful and accommodating with all our queries and our difficult schedule. He was completely the opposite of pretty much every other estate agent that we have met recently: polite, honest and thoughtful. Next time I am on the market, I would definitely ...
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“Without Miles' efforts I'm not sure the sale would have ......”

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Feb 28,2018
Minithumbdown
Miles
By: 'ER'
Feb 28,2018
0 people found
this helpful
Without Miles' efforts I'm not sure the sale would have gone through. We were very pleased with him and his service....
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“Charlotte has helped us with two properties now and she ......”

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Nov 17,2017
Minithumbup
Charlotte
By: 'Hannah'
Nov 17,2017
0 people found
this helpful
Charlotte has helped us with two properties now and she has always gone above and beyond to help us! She is professional with a very friendly approach too! Best agent I have ever dealt with by a long stretch!...
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Comment on agent fees
standard
Was this helpful? Yes

“Ben was extremely helpful and accommodating from the get-go.We ......”

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Nov 14,2017
Minithumbup
By: 'Sam C'
Nov 14,2017
0 people found
this helpful
Ben was extremely helpful and accommodating from the get-go. We had a smooth rental process from viewing to signing the contract which is what everyone wants during what can sometimes be a stressful move! Quick to respond via email or phone- we would recommend using ...
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“Been working with Taylor Gibbs for 3 years, highly recommend them ......”

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Nov 09,2017
Minithumbup
Charlotte
By: 'Hannah Rosenehim'
Nov 09,2017
0 people found
this helpful
Been working with Taylor Gibbs for 3 years, highly recommend them for all property needs. Local knowledge and customer service is outstanding. Sales/letting team and management team are a pleasure to work with....
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Comment on agent fees
Good
Was this helpful? Yes

“After a very quick interview, Charlotte understood very well our ......”

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Oct 05,2017
Minithumbup
Charlotte
By: 'Suan'
Oct 05,2017
0 people found
this helpful
After a very quick interview, Charlotte understood very well our renting needs, and found the perfect home a couple with a young child would dream off: perfect location, clean and comfortable flat and with very reasonable budget.....
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“We bought our flat from Taylor Gibbs and also have ......”

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Sep 15,2017
Minithumbup
Miles
By: 'J Nicolaou'
Sep 15,2017
0 people found
this helpful
We bought our flat from Taylor Gibbs and also have been renting this out for the past 5 years. We have found both Charlotte and Miles to be very knowledgeable about the local market and also in terms of finding the right tennats for us which ...
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“Miles and his colleagues were really helpful. Miles was available ......”

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Aug 23,2017
Minithumbup
Miles
Charlotte
By: 'B'
Aug 23,2017
0 people found
this helpful
Miles and his colleagues were really helpful. Miles was available to help us view the property and worked hard to track down information and documents to make the transaction go smoothly. He is also a really nice guy....
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“We found Miles Ponder very attentive and professional in the ......”

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Aug 16,2017
Minithumbup
Miles
By: 'Peter H'
Aug 16,2017
0 people found
this helpful
We found Miles Ponder very attentive and professional in the sale of a flat in Highgate. He also gave sound advice on value....
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Comment on agent fees
satisfactory
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“Charlotte and the management department have done an excellent job ......”

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Aug 14,2017
Minithumbup
Charlotte
By: 'MICHIE B'
Aug 14,2017
0 people found
this helpful
Charlotte and the management department have done an excellent job looking after our property and would highly recommend them! They work really hard and get good results....
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Comment on agent fees
Fees are good value for money!
Was this helpful? Yes

“We've just completed on the purchase of a flat through ......”

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Aug 12,2017
Minithumbup
Charlotte
By: 'R & J'
Aug 12,2017
0 people found
this helpful
We've just completed on the purchase of a flat through Taylor Gibbs. Charlotte was great to deal with throughout. Very contactable on the phone, always quick to reply, and flexible when it came to appointment times. Charlotte went the extra mile on more than one ...
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“Ben was very helpful and professional throughout the whole process ......”

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Aug 12,2017
Minithumbup
By: 'Tom Jacobson'
Aug 12,2017
0 people found
this helpful
Ben was very helpful and professional throughout the whole process from initial viewing to moving in and was available at short notice to answer any queries that we had....
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Comment on agent fees
As expected
Was this helpful? Yes

“outstanding service throughout, always updating on the progress of the ......”

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Jun 14,2017
Minithumbup
Charlotte
By: 'Hannah'
Jun 14,2017
0 people found
this helpful
outstanding service throughout, always updating on the progress of the sale fantastic and friendly team and will definitely use them again in future.Strongly recommend to anyone needing help with a property...
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Comment on agent fees
good
Was this helpful? Yes

“Really professional, friendly service. Would definitely recommend to friends and ......”

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Jun 14,2017
Minithumbup
By: 'Nora'
Jun 14,2017
0 people found
this helpful
Really professional, friendly service. Would definitely recommend to friends and family. I dealt with Ben, and would certainly recommend him personally....
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Comment on agent fees
Fees were reasonable
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“excellent service from miles and charlotte. they were courteous and ......”

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Dec 15,2016
Minithumbup
Miles
By: 'highgate landlord'
Dec 15,2016
0 people found
this helpful
excellent service from miles and charlotte. they were courteous and very proactive in locating the tenant. Overall thoroughly professional from start to finish...
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Staff picture Zia
(0)
Staff picture Miles
(50)
Staff picture Charlotte
(58)
Staff picture Holly
(3)
Staff picture Joe
(0)
Staff picture John
(0)
Staff picture Suzan
(0)
Staff picture Sarah
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Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

We may charge a tenant any or all of the following when required:

the rent;
a security deposit with a maximum of 5 weeks rent, or 6 weeks on a property with rent over £50,000 per year;
a holding deposit of no more than one weeks's rent;
default fee for late payment of rent (after 14 days);
reasonable charges for lost keys or security fobs;
payments associated with contract variation, at £50 or reasonable costs incurred if higher, when requested by the tenant;
payments associated with early termination of the tenancy, when requested by the tenant; and
payments in respect of bills - utilities, communication services, TV licence, council tax and green deal or other energy efficiency charges.

Last updated on 31/05/2019, 5:35 PM by Miles Ponder

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

How To Complain


If you have a problem, we can help


We aim to offer you the best possible service, but there may be occasions when you feel you have cause for complaint. If so, we will always try to resolve the problem quickly and to your satisfaction. If you are unhappy with our response, you can take your complaint further through our complaints procedure.


All complaints received must be in writing/email.  All written complaints must be signed.  Staff will provide assistance to the person making the complaint, with the assurance that the complaint will be treated sensitively and confidentially as far as possible.


Where you first make your complaint
 
We aim to resolve your concerns within 24 hours. Sometimes it may take longer to look into the matter fully. If this happens, we will acknowledge the complaint in writing within three working days – and a proper investigation promptly undertaken.  A formal written outcome of the investigation will be sent to you within 15 working days.


Often the people you first raise the matter with are able to help, but there may be occasions when a Manager needs to become involved.


If you are still not happy

In the unlikely event that you remain unhappy, you can ask for your complaint to be referred to a Director for further review. If you are still not satisfied after the review, you can, at this stage, ask The Property Ombudsman to help.
Taylor Gibbs fully supports and is a member of The Property Ombudsman Scheme. They are impartial and conduct independent investigations. 
Following our complaints procedure does not affect your legal rights.


PrOmbudsman contact details


The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire

SP1 2BP| 43-55 Milford Street | Salisbury | Wiltshire | SP1 2BP | Tel:  01722 333306

Telephone: 01722 333306

E-mail: admin@tpos.co.uk

Website: www.tpos.co.uk



Taylor Gibbs

2013

Last updated at 12:51 PM 02/06/2017 by Zia Taylor

Awards won by Taylor Gibbs, London N6 5JT


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Taylor Gibbs

Branch - Highgate, London, N6