Camden, London, NW1
4.9/5, 343 reviews
97% recommended
93% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
Victore Stone Sales & Lettings

“I was very happy with the service which I got ......”

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Apr 13,2015
Minithumbup
By: 'M Toogood'
Apr 13,2015
3 people found
this helpful
I was very happy with the service which I got from Simon Etson. I had never sold a property before and he solved the anxieties I had, and made the selling as painless as possible. Although it would have been good if there were facilities for refreshments in the office while discussing issues with agent , it would give a more relaxed atmosphere.
Comment on agent fees
No one likes to pay fees, so I just accepted them I had no previous experience of these matters so I assume they were fair.
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Opening Hours
Address

Victorstone Property Consultants
90-93 Plender Street
Camden,London
Greater London
NW1 0JL
020 7388 5504

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 100% £167,750 £1,350,000
Lettings 91% 96% £350 £4,333
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
49 0 190 6 49 1 32 0 14 2
Areas covered
  • NW1
  • N1C (new Kings Cross Postcode)
  • NW3
  • NW5
  • NW6
  • WC1
  • WC2
  • W2
  • N7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TDS SAGEagent The Guild Relocation Agent Network Move With Us
Latest Properties
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Victorstone Property Consultants Branches (view all )

“Unorganised, Unconcerned, and Wholly Unreliable...”

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Nov 17,2020
Minithumbdown
By: 'Ethan Isaac Wei'
Nov 17,2020
1 people found
this helpful
Unorganised, Unconcerned, and Wholly Unreliable Please read this in its entirety, this is 14 months' worth of bad experiences that I went through so you don't have to. First off, they used to have a google review of ~3 stars with over 100 reviews, so I'm sceptical about ...
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“I recommend him....”

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Nov 14,2020
Minithumbup
Ephraim
By: 'Baris'
Nov 14,2020
0 people found
this helpful
Ephraim showed us a flat in Kentish Town. He showed up at time and was very well prepared and helpful. I recommend him....
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“Sophie has been so helpful and professional. ......”

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Nov 12,2020
Minithumbup
Sophie
By: 'Maricel'
Nov 12,2020
0 people found
this helpful
Sophie has been so helpful and professional. It’s not always easy to find the right place, but without her help I could have never done it. She’s done a great job and I could never thank her enough. All the Best Sophie 🙌...
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“Extremely Hard Worker, Kind & Very Personable...”

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Nov 12,2020
Minithumbup
Sophie
By: 'Olivia'
Nov 12,2020
0 people found
this helpful
Sophie is an extremely hard worker! I know she will do whatever it takes to help you find your home. And she will do it with much positivity, kindness and care. I cannot recommend her enough....
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“Sophie is very professional and hard worker. ......”

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Sep 30,2020
Minithumbup
Sophie
Sophie
By: 'Patricia Milanes'
Sep 30,2020
0 people found
this helpful
Sophie is very professional and hard worker. Although the market is very challenging during the pandemic, she found a suitable professional tenant in a very short time. She works non stop and very knowledgeable on a property. She is very delighted to work with her ...
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“Victorstone stole money from me !...”

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Sep 29,2020
Minithumbdown
Sophie
By: 'Bérengère Brun'
Sep 29,2020
1 people found
this helpful
Hi dealt with Sophie from Victorstone when I was looking for a studio as I am coming to London to study. I found a property that suited me but Sophie told me that I wasn't eligible as I had no UK guarantor and couldn't pay 6 ...
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“Not only was Ephraim polite, he was helpful f......”

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Sep 16,2020
Minithumbup
Ephraim
By: 'Antonios Vitalis'
Sep 16,2020
0 people found
this helpful
Not only was Ephraim polite, he was helpful friendly and proactive in answering and delivering all the necessary details to our questions. Can't rate him enough. Thanks again....
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“Super helpful and friendly when showing us th......”

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Sep 14,2020
Minithumbup
Ephraim
By: 'Ibrahim Rasul'
Sep 14,2020
0 people found
this helpful
Super helpful and friendly when showing us the property! Was very good with helping us with some of the issues with the property we viewed and very quick with the follow up when we said we wanted the property. 100/100...
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“Showed us around three properties...”

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Sep 04,2020
Minithumbup
Ephraim
By: 'Shelby de Rond'
Sep 04,2020
0 people found
this helpful
Showed us around three properties via WhatsApp video call, as neither of us were in London at the time. He explained the main rooms and features, but also showed off other benefits that we might not have noticed otherwise e.g. double-glazed windows, or heightened ...
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“An extremely professional agent!...”

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Aug 22,2020
Minithumbup
Naeman
By: 'Naïm Remtola'
Aug 22,2020
0 people found
this helpful
Naeman is really devoted to satisfy the client. He’s also very polite, helpful, and doesn’t mind taking time to explain the properties advantages and disadvantages in detail. Extremely professional!...
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“Sophie is brilliant...”

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Aug 22,2020
Minithumbup
Sophie
By: 'George Capstick'
Aug 22,2020
0 people found
this helpful
Sophie was excellent and attentive and always worked hard to try and find us the perfect place. She would reply quickly no matter the time and was one of the best estate agents I’ve met....
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“A very personable service...”

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Aug 21,2020
Minithumbup
Naeman
By: 'Hel Davies'
Aug 21,2020
0 people found
this helpful
Naeman is very personable and helpful and goes above and beyond to make sure you're happy with your decision. He goes the extra mile and is trustworthy and sincere....
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“Sophie has been really helpful with the contr......”

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Aug 19,2020
Minithumbup
Sophie
By: 'Xiaoya'
Aug 19,2020
0 people found
this helpful
Sophie has been really helpful with the contract and moving process even during her day off which is highly appreciated. I would definitely recommend her for her professionalism and care....
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“I had the pleasure of dealing with Thahera to......”

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Aug 19,2020
Minithumbup
Thahera
By: 'Ryan Wei Yue Chuah'
Aug 19,2020
0 people found
this helpful
I had the pleasure of dealing with Thahera to look for a place with my friends. She found a good deal for us and helped clarify everything! Furthermore, she promptly communicated information with the landlord to sort out any special requests we made....
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“He is very nice and patient to listen my need......”

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Aug 18,2020
Minithumbup
Naeman
By: 'Pengp'
Aug 18,2020
0 people found
this helpful
He is very nice and patient to listen my need and help me to find a satisfied flat. And give me a lot of useful advice although the circumstances is not good for me he is really willing to help people...
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“My flatmates and I are international students......”

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Aug 17,2020
Minithumbup
Thahera
Ephraim
By: 'Michaella Moore'
Aug 17,2020
0 people found
this helpful
My flatmates and I are international students coming to London for the first time. There were many things new to us that we have to learn as we go. Thahera and Ephraim were so kind and patient and very personable. Ephraim gave an amazing tour ...
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“Cannot recommend enough...”

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Aug 14,2020
Minithumbup
Sophie
By: 'Joshua Clayfield'
Aug 14,2020
0 people found
this helpful
Due to Sophie's help I was able to find the perfect property. She was extremely hard-working and helpful throughout the whole process, even through COVID-19 she was always there to help. This was my first property and Sophie was always there to answer any questions ...
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“Found exactly what I needed...”

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Aug 10,2020
Minithumbup
Naeman
By: 'Ben mariner'
Aug 10,2020
0 people found
this helpful
Had a great experience looking for a property, everyone was very helpful and accommodating. I was shown lots of options and they made it easy to find exactly what I was looking for...
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“They were very nice and attentive. They alway......”

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Aug 07,2020
Minithumbup
Thahera
By: 'Jaime Sabal'
Aug 07,2020
0 people found
this helpful
They were very nice and attentive. They always responded very quickly and made sure everything was fine with me and my flatmates during the process of renting our flat....
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“ZOYA - IMPECCABLE SERVICE - from the outset s......”

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Aug 07,2020
Minithumbup
Zoya
By: 'Tamara Ahmed'
Aug 07,2020
0 people found
this helpful
ZOYA - IMPECCABLE SERVICE - from the outset she has always responded fast, even though we havent taken a property with her. Recommend for everyone, regardless...
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“Thahera has impeccable customer services, she......”

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Aug 07,2020
Minithumbup
Thahera
By: 'Zoe'
Aug 07,2020
0 people found
this helpful
Thahera has impeccable customer services, she is super friendly and efficient. She has always been responsive and very informative. Just made the lettings process very easy for me. She was able to match the perfect properties for my requirements, I would definitely recommend letting with ...
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“Sophie was very helpful, diligent & conscientious in my search for a 1bed apartment....”

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Aug 05,2020
Minithumbup
Sophie
By: 'Joshua Fry'
Aug 05,2020
1 people found
this helpful
Sophie was very helpful in my search for a 1 bed flat in north London during this post pandemic period. Although, we weren’t able to find somewhere suitable this time I would highly recommend Sophie to any friends or work colleagues based in the capital....
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“Quality service...”

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Aug 04,2020
Minithumbup
Sophie
By: 'Ragib Uddin'
Aug 04,2020
1 people found
this helpful
Sophie was extremely helpful, would send me extra properties that she thought would interest me. She isn’t shy to go the extra mile to provide the best experience as an agent....
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“Sophie was really helpful and approachable as......”

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Jul 31,2020
Minithumbup
Sophie
By: 'Amanda Brick'
Jul 31,2020
0 people found
this helpful
Sophie was really helpful and approachable as she always replied quickly to answer any of our questions and worked hard to help us sort out our flat. Her positive and friendly attitude made the whole process a lot nicer....
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“Sophie was really lovely and helpful during o......”

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Jul 31,2020
Minithumbup
Sophie
By: 'Beya Khaldi'
Jul 31,2020
0 people found
this helpful
Sophie was really lovely and helpful during our flat search. She was constantly in contact with us and responded very quickly regardless of the time of day....
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Staff picture Sophie
(28)
Staff picture Lawrance
(20)
Staff picture Zoya
(11)
Staff picture Naeman
(5)
No image available Ephraim
(5)
No image available Thahera
(4)
Staff picture Jonathan
(1)
Staff picture Andrea
(0)
Staff picture Satnam
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:



If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:



53 Hanbury Street

London

E1 5JP



The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.



If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.



Following the conclusion of our in-house review we will write to you with a final written statement.



If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the



The Property Ombudsman

Milford House

43 – 45 Milford Street

Salisbury

Wiltshire

SP1 2BP

Last updated at 9:43 AM 08/04/2016 by allAgents

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Victorstone Property Consultants

Branch - Camden, London, NW1