Normanton, WF6
4.9/5, 204 reviews
98% recommended
95% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
0% lettings fee satisfaction
Estate agents Wakefield | Waskefield Estate Agents | Richard Kendall, Wakefield

“I was vey satisfied with both ladies service from Normanton ......”

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Apr 10,2015
Minithumbup
Sarah
By: 'Shem Puchalski'
Apr 10,2015
0 people found
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I was vey satisfied with both ladies service from Normanton branch. Jill and Sarah provided good support and responded in good maner and quickest way.

The best service I have everd had from estate agent so far !!
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Opening Hours
Address

Richard Kendall Estate Agent
10 High Street
Normanton
West Yorkshire
WF6 2AB
01924 899870

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £69,450 £1,420,000
Lettings 100% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 125 2 70 2 3 1
Areas covered
  • WF1
  • WF4
  • WF6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA RICS UKALA TPOS Sales TPOS
Latest Properties
Images & Videos

“Absolutely Fantastic!...”

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Nov 18,2020
Minithumbup
Karen
By: 'Bethany Crowe'
Nov 18,2020
0 people found
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Karen Dawson was absolutely fantastic throughout our buying process. Not only did she remain in constant contact with us regarding our purchase, but she also helped in chasing down our solicitors for updates. This was our first home and she provided loads of guidance and ...
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By: Richard Kendall Estate Agent
Nov 19, 2020
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Thanks so much for your review and recommendation. ...

“Fab service and kept me updated throughout th......”

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Oct 02,2020
Minithumbup
Karen
By: 'Sarah broxup'
Oct 02,2020
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Fab service and kept me updated throughout the whole buying process. Went above and beyond for us. Would definitely recommend....
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By: Richard Kendall Estate Agent
Oct 05, 2020
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Thank you for your review. ...

“Thank you Karen for the excellent service you......”

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Oct 02,2020
Minithumbup
Karen
By: 'Susan saxton'
Oct 02,2020
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Thank you Karen for the excellent service you provided with sale of our house ,nothing too much trouble and always there on the end of the phone with help and advice ,would definitely recommend your services to anyone ,Susan saxton...
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Oct 05, 2020
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Thank you for your review. ...

“As a first time buyer all this was massively ......”

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Aug 29,2020
Minithumbup
Karen
By: 'Luke molloy'
Aug 29,2020
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As a first time buyer all this was massively new to me and I don’t think I could of done it all without Karen, she was amazing from start to finish. Would definitely recommend Richard Kendall. Once again thank you Karen for all your ...
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By: Richard Kendall Estate Agent
Sep 01, 2020
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Thanks so much for you review. ...

“Thoroughly recommended...”

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Aug 21,2020
Minithumbup
Sarah
By: 'Julie Hopwood'
Aug 21,2020
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I would thoroughly recommend using Richard Kendall to sell a property. Throughout the process Sarah provided regular progress updates and was on hand to answer any questions. I was particularly impressed by Sarah's professionalism and friendliness. She ensured that my house sale went as smoothly ...
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By: Richard Kendall Estate Agent
Aug 22, 2020
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Thank you for taking the time to leave your lovely comments for Sarah and our Normanton office. ...

“We have recently purchased our house which wa......”

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Aug 17,2020
Minithumbup
Karen
By: 'Bethany Clarkson'
Aug 17,2020
0 people found
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We have recently purchased our house which was for sale with Richard Kendall. Karen was extremely helpful, professional and efficient in dealing with any queries or questions which we had. She continued to chase up the solicitors throughout the process to ensure that things were ...
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By: Richard Kendall Estate Agent
Aug 18, 2020
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Thank you for taking the time to leave your review for Karen and our Normanton office. May we take this opportunity to wish you all the best in your new home. ...

“Friendly and professional service...”

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Aug 08,2020
Minithumbup
Karen
By: 'katy ward'
Aug 08,2020
0 people found
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We purchased a house through Richard Kendall and Karen has been excellent throughout the whole process. She has kept us upto date constantly and has been quick to answer any of our questions. Really friendly and professional service, thank you so much....
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By: Richard Kendall Estate Agent
Aug 11, 2020
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Thanks for taking the time to leave a review and may we wish you all the best in your new home. ...

“From start to finish Karen and her colleagues......”

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Jul 30,2020
Minithumbup
Karen
Sarah
By: 'Mr John R Calvert'
Jul 30,2020
0 people found
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From start to finish Karen and her colleagues have been amazing. Even though we have struggled through the lock down and what has seemed an eternity to final buy our dream house Karen has not let anything slip by the wayside. Weekly updates and a ...
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By: Richard Kendall Estate Agent
Jul 31, 2020
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Thank you for your review, it is much appreciated. ...

“excellent service...”

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Jul 27,2020
Minithumbup
Elizabeth
By: 'Anthony Foster'
Jul 27,2020
0 people found
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Elizabeth was extremely helpful, professional and approachable and I would highly recommend her. She is an asset to your organisation...
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By: Richard Kendall Estate Agent
Jul 28, 2020
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Thank you for the 5* review and for your recommendation. ...

“5*...”

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Jun 24,2020
Minithumbup
Karen
By: 'Olivia blankley'
Jun 24,2020
0 people found
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I recently purchased my first home from Karen at Richard Kendall. As if buying for the first time isn’t stressful enough, a pandemic comes along to make it that little bit harder. Karen was fantastic throughout the whole process. She kept me updated throughout ...
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By: Richard Kendall Estate Agent
Jun 25, 2020
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Thank you for your review for our Normanton office ...

“Karen was helpful throughout the whole proces......”

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Jun 16,2020
Minithumbup
Karen
By: 'Wesley Gill'
Jun 16,2020
0 people found
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Karen was helpful throughout the whole process of us buying our house, she kept us upto date weekly! Top work thank you!...
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“Thankyou Karen!...”

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May 17,2020
Minithumbup
Karen
By: 'Lyndsey Jakeman'
May 17,2020
0 people found
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Thankyou Karen! The communication was really great and I was kept informed at all times, even during the negotiation period when I spoke with you several times a week! Many thanks!...
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By: Richard Kendall Estate Agent
May 18, 2020
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Thank you for taking the time to leave your review. All the best, Richard Kendall Estate Agent. ...

“Richard Kendall Property Marketing Altofts & Normanton...”

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Feb 29,2020
Minithumbup
Sarah
By: 'Stephen Fountain'
Feb 29,2020
0 people found
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We engaged Richard Kendall to market our property and would highly recommend them. They arranged many property viewings and were quick to feedback comments from potential buyers. Their communication was fantastic, regularly giving us a call to tell us how our marketing was going. When ...
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By: Richard Kendall Estate Agent
Mar 02, 2020
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What a fabulous review for Sarah and the Normanton office. Thank you so much for taking the time out to share your positive experience. ...

“First class service...”

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Feb 21,2020
Minithumbup
Karen
By: 'S M Brear'
Feb 21,2020
0 people found
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Lovely service would definatly recommend Richard Kendall. Despite having problems with the estate agents we were buying through Karen remained professional, helpful and reassuring. Showing that not all estate agents are the same!...
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By: Richard Kendall Estate Agent
Feb 22, 2020
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Thank you for taking the time out to leave a review for Karen at our Normanton office, we are glad to read that she was reassuring for you on your sale and hopefully your purchase. ...

“Cannot praise Karen any more. Despite delays ......”

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Feb 12,2020
Minithumbup
Karen
By: 'Dawn Brooks'
Feb 12,2020
0 people found
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Cannot praise Karen any more. Despite delays caused by solicitors, Karen chased continuously and kept us fully informed. I would highly recommend Richard Kendall, their service is second to none. Thank you...
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By: Richard Kendall Estate Agent
Feb 13, 2020
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Thank you for your 5 star review and the kind words about Karen, the office manager at Normanton. ...

“Excellent service and communications from Karen...”

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Feb 05,2020
Minithumbup
Karen
By: 'CJ Hinchliffe'
Feb 05,2020
0 people found
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Excellent service and communications from Karen. Regular updates on both the selling of our old property and the purchase of our new property. Karen always went that extra mile to keep things running as smooth as possible; a job well done. Highly recommend; wish all ...
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By: Richard Kendall Estate Agent
Feb 12, 2020
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Thank you for your review and we are so pleased you would recommended us. ...

“From the initial consultation with the valuer......”

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Feb 04,2020
Minithumbup
Karen
By: 'Sam Stokes'
Feb 04,2020
0 people found
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From the initial consultation with the valuer to the whole process was stress free karen and her team where efficient in booking viewings and getting us feedback they sold our house within only a few weeks karen then kept us informed and upto date along ...
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By: Richard Kendall Estate Agent
Feb 05, 2020
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Thank you so much for taking the time to leave your great review for Karen and the Normanton office. We are so pleased you've had a great experience and we have exceeded your expectations. May we take this opportunity to wish you all the best in your new home. ...

“T.he Normanton branch were great this is the ......”

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Feb 01,2020
Minithumbup
Karen
By: 'richard brook'
Feb 01,2020
0 people found
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T.he Normanton branch were great this is the third time I've used them in either a sale or purchase and they have been greta every time, great at keeping me up to date with whats happening etc and also great when i was having ...
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By: Richard Kendall Estate Agent
Feb 01, 2020
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Thank you for taking the time to leave your review for our Normanton office and Karen in particular. It's great to hear that you wouldn't go anywhere else, we look forward to dealing with you in the future should you need our services again. ...

“Karen was amazing helping me going through th......”

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Jan 27,2020
Minithumbup
Karen
By: 'Lee coleman'
Jan 27,2020
0 people found
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Karen was amazing helping me going through the purchase of my property, she couldn't do anymore then what she did she went way beyond her means to get me into my house Thank you so much if you hadn't have done what you did I ...
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By: Richard Kendall Estate Agent
Jan 29, 2020
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Thanks so much for the great review for Karen and our Normanton office. We are pleased we could get you moved for Christmas! ...

“A professional service from all the staff in ......”

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Dec 28,2019
Minithumbup
Sarah
By: 'Anne Cass'
Dec 28,2019
0 people found
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A professional service from all the staff in the Normanton branch, especially Sarah. Thank you very much for keeping me informed at all stages of the sale of the property....
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By: Richard Kendall Estate Agent
Dec 30, 2019
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Thank you for the 5* review of Sarah and the Normanton office, we are glad to read that you found the service provided to be professional and informative. Happy new year from all at Richard Kendall Estate Agent. ...

“Karen and her staff who managed the sale of o......”

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Dec 18,2019
Minithumbup
Karen
Sarah
By: 'John Arblaster'
Dec 18,2019
0 people found
this helpful
Karen and her staff who managed the sale of our property were very professional, friendly and always happy to answer any queries. They offered a first-class service and we would have no hesitation in recomending this agent to anyone. Janet and John Arblaster...
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“Would highly recommend this estate agent. Kar......”

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Dec 17,2019
Minithumbup
Karen
By: 'Leigh'
Dec 17,2019
0 people found
this helpful
Would highly recommend this estate agent. Karen and the team are fantastic. They give weekly updates and as things were nearing the end of the sale, we were getting a number of different dates for completion and Karen was updating us with every bit of ...
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By: Richard Kendall Estate Agent
Dec 18, 2019
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Thank you for your great review. ...

“Excellent service...”

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Dec 03,2019
Minithumbup
Karen
By: 'Carly Fooks'
Dec 03,2019
0 people found
this helpful
We were so happy with how Karen and the team managed our house sale. Karen was professional, efficient and friendly - the perfect combination for making a stressful time more bearable - we couldn't be more grateful...
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By: Richard Kendall Estate Agent
Dec 03, 2019
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We are so pleased Karen made your sale more bearable for you and thank you for the 5* review. ...

“Professional...”

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Nov 21,2019
Minithumbup
Karen
By: 'Ola'
Nov 21,2019
0 people found
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no problems none what so ever dealing with Karen polite & professional we would use her again on other properties in the future...
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By: Richard Kendall Estate Agent
Nov 21, 2019
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Thank you for the 5* review for Karen. We are glad you found us professional on your purchase. ...

“Karen did an excellent job with the purchase ......”

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Nov 06,2019
Minithumbup
Karen
By: 'Samantha Moore'
Nov 06,2019
0 people found
this helpful
Karen did an excellent job with the purchase of our property, she was professional, proactive and answered email queries very quickly, our purchase went through very smoothly with no problems. Karen also helped push our sale of our property through from exchange through to completion (...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing you with the highest level of service possible, but sometimes, things can go wrong. By letting us know when you have a problem, we can work with you to understand what’s happened and put it right. This easy-to-use guide tells you how to make us aware of your views so that we can address any concerns you may have, quickly and professionally.

The first thing you need to do is contact us and let us know what part of our service you are unhappy with. You can report your concerns to us by phone, in writing by post, or you can send us an email.
We will aim to resolve any issues immediately, however if this is not possible, your concerns will then be escalated to a manager, who will investigate the matter.

Richard Kendall Estate Agent
10 High Street
Normanton
WF6 2AB

When we receive your complaint, we will:
• Send you a written acknowledgement within three working days which will outline who is responsible for investigating the issues raised.
• Collate as much information as possible and liaise with the various departments involved to establish all the facts.
• Send a detailed response within fifteen working days, informing you of the outcome and ask if the suggested resolution is satisfactory. If we need more time to resolve your concerns however, you will receive a written explanation for the delay.
All complaints are kept confidential and will be dealt with in a fair and unbiased way. If we do not hear from you within eight weeks of our response, we will assume the matter has been resolved and the complaint will
be closed.

Should you have concerns in the meantime however, please contact the member of staff whose name appears on the letter of acknowledgement.

After receiving our response, if you feel your complaint has not been fully addressed, please let us know and we will aim to resolve the matter for you. Your concerns will be acknowledged within three
working days of receipt and your complaint will be passed to an alternative, more senior member of staff for consideration. Where possible, a final response will then be issued
within fifteen working days. If we are unable to respond to you within this timescale, we will contact you to let you know when we anticipate a resolution, and inform
you of your right to appeal to a third party.
If you are still not satisfied with the outcome, we would advise that you contact our independent redress scheme.

As a Propertymark Protected agent, if you feel your
complaint has not been satisfactorily dealt with by
ourselves and the redress scheme, you can send your
complaint to Propertymark. Go to the Propertymark
website to download a complaint form.
Propertymark investigates complaints against
members where there is evidence the agent has
breached Conduct and Membership Rules. Examples
of this include, but are not limited to, misuse of client
money, failure to uphold high standards of ethical
and professional practice, and failure to answer
correspondence.
01926 496 791
complaints@propertymark.co.uk
propertymark.co.uk/complaints
Last updated at 11:56 AM 06/01/2020 by allAgents

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Richard Kendall Estate Agent

Branch - Normanton, WF6