Bridgfords
Stockton-on-tees, Stockton-on-Tees, TS18
1/5, 2 reviews
0% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction

“I enquired by email about a property using the contact ......”

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Apr 10,2015
Minithumbdown
By: 'Roger'
Apr 10,2015
2 people found
this helpful
I enquired by email about a property using the contact on their website. Two days later I had a response with no usual greeting ( Dear ... ), had copied and pasted my email then responded to each point in red lettering. No sign off closing ( e.g. Regards etc. ). Obvious to me I was an inconvenience, despite being a prime, genuine buyer. This response from him also requested me to register with their Company, which I had done the previous day by phone. So no knowledge of this, or communication with collegue - and he is the Branch Manger adding BsC (Hons) after his name !!!
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Opening Hours
Address

Bridgfords
18 Bishop Street
Stockton-on-Tees
County Durham
TS18 1SY
01642 386347

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“I enquired by email about a property using the contact ......”

Share on :
Apr 10,2015
Minithumbdown
By: 'Roger'
Apr 10,2015
2 people found
this helpful
I enquired by email about a property using the contact on their website. Two days later I had a response with no usual greeting ( Dear ... ), had copied and pasted my email then responded to each point in red lettering. No sign off closing ( e.g. ...
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“The agent was rude and horrible to deal with. It ......”

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May 31,2013
Minithumbdown
By: 'medic'
May 31,2013
1 people found
this helpful
The agent was rude and horrible to deal with. It was her way or the highway and was exceptionally incompetent at communication for a manager. She had a terrible attitude that led to us reporting her to head office. She since has had a disciplinary ...
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What agent could do to change your mind?
1) learn to communicate effectively 2) sort out your apparent attitude problems 3) don't bully students (Queens campus's Accommodation Office know about you and want us to provide regular feedback which unfortunately has so far been for us and yourselves very negative) 4) Charge reasonable prices in-line with competition 5) If charging high prices, provide excellent customer service (which has so far been appalling) 6) Try and focus on making customers feel at ease instead of scaring them into signing.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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