Apr 10,2015
Minithumbdown
By: 'CorkGirl'
Apr 10,2015
0 people found
this helpful
It started out positively - they seemed so helpful via email when I was looking for a property! More than eager to take my hold money and so on.

Following this, it was nothing but incompetence, rudeness, inefficiency and some actual outright lies.

They misrepresented the property, charged outlandish fees (including some for services they didn't actually provide - that's called theft), and were unspeakably slow. It has taken months to retrieve my deposit and for some reason the transfers *from* them take infinitely longer than any transfers ever made anywhere. I include international ones. I very much doubt that they actually transfer funds when they claim they do given the timeline. In fact, I believe very little of what they say.

I, personally, could not deal with an agency I believed was dishonest again. Particularly not when they were so frustratingly incompetent.
What agent could do to change your mind?
Ludicrous fees - and some for things they didn't do and had to contest (credit check, references). I mean, they didn't even have my GENDER correct, but had charged ‚£75 for my reference check. They didn't even Google this prospective tenant
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Comment on agent fees
Ludicrous fees - and some for things they didn't do and had to contest (credit check, references). I mean, they didn't even have my GENDER correct, but had charged ‚£75 for my reference check. They didn't even Google this prospective tenant
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Accord Lettings

20 Suffolk Street Queensway Birmingham
West Midlands
B1 1LW

0121 371 9119

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