Holland Broadbridge Ltd
Shrewsbury, SY1
2.7/5, 21 reviews
38% recommended
60% sales valuation accuracy
75% sales fee satisfaction
0% lettings valuation accuracy
83% lettings fee satisfaction

“This was the worst company you could possibly rent from, ......”

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Apr 10,2015
Minithumbdown
By: 'H jones'
Apr 10,2015
8 people found
this helpful
This was the worst company you could possibly rent from, during our tenancy we were left without cooker,shower, mould in bathroom, were given verbal consent to improve garden and was told written consent not required. Do not listen to a word, keep all documents, record all phone calls as they will stitch u up. My deposit went to dispute and they took a copy of my oil bill to prove I had purchased it to the send to DPS saying it was their evidence for the oil being purchased by the landlord, they lie and fabricate evidence in their clients favour. Avoid this company as much as possible or you will regret it
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Opening Hours
Address

Holland Broadbridge Ltd
Agriculture House, 5 Barker Street
Shrewsbury
Shropshire
SY1 1QJ
01743 357000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 60% 75% £155,000 £225,000
Lettings 0% 83% £575 £875
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 2 0 7 5 1 2 0 1 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“I found this company to be professional from ......”

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Jun 25,2020
Minithumbup
By: 'Mrs Janet McChesney'
Jun 25,2020
0 people found
this helpful
I found this company to be professional from the first encounter with Peter. The smile came through the telephone line and I felt I was dealing with an upbeat confident individual. The viewing was supported with an email and I was given up to date ...
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“DO NOT TRUST THIS AGENT. We rented a property......”

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Nov 29,2019
Minithumbdown
By: 'Clare Cruise'
Nov 29,2019
0 people found
this helpful
DO NOT TRUST THIS AGENT. We rented a property through them, it was old and dated so asked could we decorate before agreeing to move in. It was agreed that we could do we Spent lots of money improving the property. When we moved out ...
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“We have many years experience of purchasing p......”

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Jun 25,2019
Minithumbdown
By: 'Mr & Mrs Bell'
Jun 25,2019
0 people found
this helpful
We have many years experience of purchasing properties as buy to let’s. This company were unprofessional from start to finish. The owner was rude, ignorant, sarcastic on the phone. They disclose past offers willingly. We were misinformed on important information. They confirmed in writing ...
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“AVOID, AVOID, AVOID: We have many years experience of purch......”

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Jun 25,2019
Minithumbdown
By: 'Mr & Mrs Bell'
Jun 25,2019
0 people found
this helpful
AVOID! We have many years experience of purchasing properties as buy to let's. This company were unprofessional from start to finish. The owner was rude, ignorant, sarcastic and the phone. They disclose past offers willingly. We were misinformed on important information. They confirmed in writing ...
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“Avoid at all cost!...”

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May 17,2019
Minithumbdown
By: 'Chris O'
May 17,2019
2 people found
this helpful
From start to finish H&B lettings were atrocious. We were in contact with them for weeks before taking up our let however, on areiving at their offices on the day that we went in to sign the tenancy agreement, I was told that I ...
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By: Chris O
Jul 09, 2019
View all comments (1)
Just to update, we have today had our adjudication decision returned which found that Holland and Broadbridge did not complete satisfactory inventory checks on us leaving the property and are suspected of adding hand written comments to the inventory after we moved out - this evidence was then thrown out by the adjudicator costing the landlord £60... the fittings that they said were broken were proven to in fact be perfectly fine and thus HB lied...costing the landlord £40... the adjudicator a ...

“Lettings - DEPOSIT DEDUCTIONS BEWARE !!...”

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Nov 24,2018
Minithumbdown
By: 'Antony'
Nov 24,2018
1 people found
this helpful
I've been dealing with letting agents for 19 yrs and never had any deductions retained before. HB are without doubt the most unprofessional and dishonest. They deducted monies totalling > £150 for cleaning and Council Tax at the end of the tenancy, despite the Council having reimbursed me ...
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Comment on agent fees
The fees were appropriate for a letting agent however they do as little as possible for those fees as any agent I have ever dealt with.
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“Recent Purchase...”

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Oct 23,2018
Minithumbup
By: 'Nicola'
Oct 23,2018
0 people found
this helpful
Thanks Danni for showing us a property we had not considered and ended up buying the next day, if you had not taken us to it we would not have had this on our radar. Thanks Steve for the regular feedback and agreeing this with ...
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Comment on agent fees
Can't comment, am a purchaser
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“Renting and selling...”

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Jun 01,2018
Minithumbup
By: 'Lynne'
Jun 01,2018
0 people found
this helpful
I have used holland and broadbridge since 2015, I used them for renting which I found them to be excellent,they discussed tenants, and their opinion was very useful. I used them in 2018 to sell my house in Shrewsbury, this was done quickly, they conducted all ...
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Comment on agent fees
Average
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“This is an appalling bad agent to use in any ......”

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Mar 13,2018
Minithumbdown
By: 'Very Dissatisfied'
Mar 13,2018
2 people found
this helpful
This is an appalling bad agent to use in any rental dealings. I say this both as a recent tenant but also through my experience as a landlord. They have been most unhelpful and difficult to deal with in telephone conversations to me as a ...
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By: Amanda Gamble
Apr 03, 2018
View all comments (2)
Firstly I would like to say that I have rented out properties with Holland Broadbridge for 18 years and have found them to be fair with both tenants and landlords. This tenant wanted to give notice on the tenancy but was unhappy that I was not prepared to accept less than 1 months notice. All calls should have been to myself not Holland Broadbridge as they do not deal with the management of my properties. The tenancy agreement clearly states that all utility bills including council tax is the te ...

“The staff are always courteous and helpful and I wouldn't ......”

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Jan 16,2018
Minithumbup
By: 'J Johnson'
Jan 16,2018
0 people found
this helpful
The staff are always courteous and helpful and I wouldn't have gone back to them unless the service was excellent. They went above and beyond what would have been expected of an estate agent and for anybody looking for an estate agent in Shrewsbury I ...
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Comment on agent fees
Good
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“All staff extremely helpful.Our house was sold very quickly. ......”

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Jun 29,2017
Minithumbup
By: 'Louise'
Jun 29,2017
0 people found
this helpful
All staff extremely helpful. Our house was sold very quickly. Photos taken were very professional and I feel helped sell our property speedily. Every interaction we had whether over the phone or face to face was a positive experience. Would definitely recommend....
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“Holland and Broadbridge have to be the most totally inefficient ......”

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Apr 08,2017
Minithumbdown
By: 'Dissatisfied customer'
Apr 08,2017
6 people found
this helpful
Holland and Broadbridge have to be the most totally inefficient estate agents I have ever known! Tried to sell my property with them. They just aren't interested! No follow up, they never got in touch. Huge mistake choosing them. Beware!...
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“Excellent service from start to finish. All staff are helpful ......”

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Feb 17,2017
Minithumbup
By: 'Cheryl'
Feb 17,2017
1 people found
this helpful
Excellent service from start to finish. All staff are helpful and return calls when stating. I would recommend this company time and time again Thank you team....
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“Horrendous to deal with. Every interaction with anyone in lettings ......”

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Aug 19,2016
Minithumbdown
By: 'David'
Aug 19,2016
8 people found
this helpful
Horrendous to deal with. Every interaction with anyone in lettings us like dealing with a sociopath. They're all smiles and full of pleasentries but never follow through unless you threaten them with court action or withhold rent payment. We've been told direct lies on numerous ...
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“Holland Broadbridge provided a totally inadequate service following my request ......”

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Nov 13,2015
Minithumbdown
By: 'John'
Nov 13,2015
6 people found
this helpful
Holland Broadbridge provided a totally inadequate service following my request to view several properties over a 2 day period (as I live in the north of the country ) they claimed to have arranged all of the 5 properties only to find out that only 1 was actually confirmed ...
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“Holland Broadbridge are a first class Estate Agents. They sold ......”

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Sep 25,2015
Minithumbdown
By: 'Margaret'
Sep 25,2015
1 people found
this helpful
Holland Broadbridge are a first class Estate Agents. They sold our house within 3 days. The whole team are efficient, professional and a pleasure to deal with. I highly recommend them....
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“This was the worst company you could possibly rent from, ......”

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Apr 10,2015
Minithumbdown
By: 'H jones'
Apr 10,2015
8 people found
this helpful
This was the worst company you could possibly rent from, during our tenancy we were left without cooker,shower, mould in bathroom, were given verbal consent to improve garden and was told written consent not required. Do not listen to a word, keep all documents, ...
read full review
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“Just want to thank ALLl at holland broadbridge SHREWSBURY for ......”

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Apr 29,2014
Minithumbup
By: 'tracey'
Apr 29,2014
1 people found
this helpful
Just want to thank ALLl at holland broadbridge SHREWSBURY for helping me and my 2boys to sell our house of 22yrs last year, thought you were all so friendly and professional! Selling through you was so easy, and I have to say quick too, as ...
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“Hi My name is Angela, I would like to Thank ......”

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Apr 14,2014
Minithumbup
By: 'A M Cross'
Apr 14,2014
0 people found
this helpful
Hi My name is Angela, I would like to Thank The staff of Holland and Broadbridge in Shrewsbury for all their tireless work in helping with the Sale of my property and the purchase of myself and my partners new home, you were all absolutely ...
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“Unprofessional untrustworthy cowboys! Potential landlords steer clear. As I live ......”

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Mar 27,2014
Minithumbdown
By: 'Mr M'
Mar 27,2014
7 people found
this helpful
Unprofessional untrustworthy cowboys! Potential landlords steer clear. As I live some distance away from the property I let out it is very important I have an agent I can trust¢â‚¬Â¦ and Holland Broadbridge is not one!! Having paid a large sum of money for work ...
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“I rented a flat for 14 months in Shrewsbury which Holland ......”

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Aug 31,2013
Minithumbdown
By: 'gulvain'
Aug 31,2013
8 people found
this helpful
I rented a flat for 14 months in Shrewsbury which Holland Broadbridge were the letting agents for. They provided a sub-standard service leaving me for 2 weeks during freezing weather with a broken boiler and no heating/hot water. They also were dishonest and unscrupulous when attempting ...
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What agent could do to change your mind?
Respond to my emails, apologise and repay deposit in full
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Holland Broadbridge Ltd, Shrewsbury SY1 1QJ


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