Alton, GU34
4.9/5, 741 reviews
100% recommended
95% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
98% lettings fee satisfaction
Warren Powell Richards Alton, Farnham, Grayshott and Haslemeres Independent Estate Agents

“Richard Santos has managed my property for several years now ......”

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Apr 08,2015
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Richard
By: 'R Leach'
Apr 08,2015
7 people found
this helpful
Richard Santos has managed my property for several years now and I have been pleased with the service. Where necessary, new tenants are sourced quickly and the formalities concluded seamlessly. Richard and the lettings team are also prompt to respond to any queries and provide support where needed as well as regular communication and updates.
Comment on agent fees
The fees charged for managing the rental of my property are very reasonable.
Was this helpful? Yes
By: Tim B
Apr 09, 2015
Thanks very much for sharing your experience of Richard and the team at WPR Alton - thanks also for instructing us to act as your lettings agent, we very much appreciate your business. Very best wishes and regards, Tim B, Senior Partner - Warren Powell-Richards

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Opening Hours
Address

Warren Powell Richards
78 High Street
Alton
Hampshire
GU34 1EN
Sales: 01420 87379 / Lets: 01420 87409

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £25,000 £860,000
Lettings 91% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
160 1 192 1 201 1 176 0 9 0
Areas covered
  • GU34
  • GU35
  • GU9
  • GU10
  • SO24
  • RG25
  • RG29
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties
Images & Videos

“Warren Powell Richards have given an excellen......”

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Nov 29,2019
Minithumbup
Richard
Polly
By: 'Taz Robertson'
Nov 29,2019
1 people found
this helpful
Warren Powell Richards have given an excellent service. Richard Santos and Polly Gillert at the Alton branch have been Exceptional....
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Was this helpful? Yes
By: Tim B
Nov 29, 2019
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Thank you very much for the super review regarding Polly and Richard at WPR Alton. It's very kind of you and much appreciated. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Vey professional, helpful and friendly. The ......”

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Nov 28,2019
Minithumbup
Richard
By: 'lubov@hotmail.co.uk'
Nov 28,2019
1 people found
this helpful
Vey professional, helpful and friendly. The best Estate Agents in Alton. Would highly recommend Richard and Warren Powell Richards if you are looking for rent in Alton and Holybourne....
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Was this helpful? Yes
By: Tim B
Nov 29, 2019
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What a great review of WPR Alton and in particular Richard Santos, we really appreciate you sharing your thoughts and for your recommendation of our team. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“As prospective tenants, the service with Rich......”

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Nov 27,2019
Minithumbup
Richard
By: 'Gavin Capps'
Nov 27,2019
1 people found
this helpful
As prospective tenants, the service with Richard has thus far been first rate. Every step of the renting process has been explained clearly and succinctly to us, and he has really gone the extra mile with arranging additional viewings, fielding questions (however trivial) and coming ...
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Was this helpful? Yes
By: Tim B
Nov 28, 2019
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Thank you very much for sharing your experience of looking for a new home using the services of Richard Santos who has up our WPR Lettings Team, we are very grateful to you. It's great to hear that all seems to be well and I wish you all the very best in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Moving a family can be a nightmare, never min......”

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Nov 27,2019
Minithumbup
Richard
Clare
By: 'Derek Footit'
Nov 27,2019
2 people found
this helpful
Moving a family can be a nightmare, never mind moving abroad, but Richard has managed to assist us when we felt like we were up against the wall. We are now comfortably moving to our new home all thanks to the awesome service from Richard ...
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By: Tim B
Nov 28, 2019
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Just a note to say welcome back to the UK and thank you very much for your kind review of Richard and Clare at WPR Alton. It's great to hear the you are happy in your new home and I hope you enjoy your first Christmas there. Very best wishes adn regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Truly Great Customer Service...”

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Nov 25,2019
Minithumbup
Richard
By: 'Andrew Hall'
Nov 25,2019
2 people found
this helpful
I had the pleasure of dealing with Richard Santos while looking for a rental property in Alton. The service I received was exceptionally professional, efficient and pleasant. I would highly recommend both Richard and Warren Powell Richards if you are looking to rent or buy ...
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Was this helpful? Yes
By: Tim B
Nov 25, 2019
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Hello and thank you very much for your kind and supportive review detailing your experience of dealing with my friend and colleague Richard Santos who heads up our lettings team at Warren Powell-Richards. We are very grateful to you and wish you all the very best with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“My rental experience with Warren Powell Richa......”

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Nov 25,2019
Minithumbup
Richard
By: 'Lilias Munro'
Nov 25,2019
2 people found
this helpful
My rental experience with Warren Powell Richards over the past 3 1/2 years has been a very positive one. My initial meeting and all future correspondence with Richard Santos was dealt with very professionally and efficiently. Richard is always very polite and helpful and any issues are ...
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Was this helpful? Yes
By: Tim B
Nov 25, 2019
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What a lovely review of my colleague Richard Santos who heads up our lettings operation. Thank you very much indeed for taking the time and sharing your thoughts. Very best wishes with your future plans, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Clare is wonderful and very professinal...”

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Nov 21,2019
Minithumbup
Clare
By: 'Dorottya Labancz-Keresztes'
Nov 21,2019
2 people found
this helpful
Clare is amazing and extremely helpful. She was always keen on the answer all of our "silly" questions. She made all the buying process less stressful, and made sure was running smoothly. I recommend her!!! Thank you again all of your help!...
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By: Tim B
Nov 22, 2019
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What a kind review of the wonderful Clare, thank you very much, we are extremely grateful to you. I hope you are very happy with your super new home, regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Clare was extremely professional throughout o......”

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Nov 12,2019
Minithumbup
Clare
By: 'Liz Le Feuvre'
Nov 12,2019
3 people found
this helpful
Clare was extremely professional throughout our sales process and was very proactive in keeping us updated with progress. This was very important to us as we were coordinating the sale from overseas and we felt that we were in very capable hands with Clare guiding ...
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Was this helpful? Yes
By: Tim B
Nov 12, 2019
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Thank you very much for your kind words about Clare and the service that you received from WPR Alton. Thanks too of course for picking us at WPR to act as your agent. I am pleased that all went to plan and wish you all the very best with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Extremely professional, helpful and friendly.......”

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Nov 05,2019
Minithumbup
Clare
Henry
By: 'Kathleen Stabb'
Nov 05,2019
3 people found
this helpful
Extremely professional, helpful and friendly. Kept me informed constantly regarding the sale of my property. Would recommend them without hesitation....
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Was this helpful? Yes
By: Tim B
Nov 06, 2019
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Thank you very much for the recommendation , for picking us at WPR to act as your agent and also for taking the time to write your review. We are very grateful to you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Sales support...”

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Oct 30,2019
Minithumbup
Clare
By: 'Richard Swift'
Oct 30,2019
3 people found
this helpful
Clare worked hard with us to keep this deal moving, despite a number of complications arising from the vendor's moving into a new build which was delayed. Her calm and considered help and advice to the vendor was critical when the legal situation got complicated....
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Was this helpful? Yes
By: Tim B
Oct 30, 2019
View all comments (1)
Hello and thank you for your email featuring your thoughts on dealing with WPR Alton and in particular Clare Knight. We are very appreciate of you taking the time to share your thoughts and wish you well in your new home. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Letting of property...”

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Oct 15,2019
Minithumbup
Richard
Clare
By: 'SARA FITZGERALD'
Oct 15,2019
2 people found
this helpful
I have a couple of maisonettes in Alton and I have used Warren Powell Richards to find new tenants on four occasions. Richard and Clare have always been easy to contact and deal with. They have been very efficient in getting my properties on the ...
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Was this helpful? Yes
By: Tim B
Oct 17, 2019
View all comments (1)
Hello and thank you for the very comprehensive review detailing you experience of dealing with my colleagues Richard and Clare. We are very grateful to you as we are for your decision to entrust as to act as your letting agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Letting of property...”

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Oct 15,2019
Minithumbup
Richard
Clare
By: 'SARA FITZGERALD'
Oct 15,2019
1 people found
this helpful
I have a couple of maisonettes in Alton and I have used Warren Powell Richards to find new tenants on four occasions. Richard and Clare have always been easy to contact and deal with. They have been very efficient in getting my properties on the ...
read full review
Was this helpful? Yes
By: Tim B
Nov 06, 2019
View all comments (1)
Thank you for the very comprehensive review of Richard, Clare and the team at WPR Alton and for being such a fantastic client of our Company. We are very grateful to you . Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Stress and worry free experience!...”

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Oct 14,2019
Minithumbup
Richard
By: 'Tiffany Y'
Oct 14,2019
2 people found
this helpful
I came down from the Midlands for a few days to look at some properties as well as visiting friends in preparation to relocate for a new job. On the day I was due to drive back, Richard contacted me to see if I was ...
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Was this helpful? Yes
By: Tim B
Oct 17, 2019
View all comments (1)
What a kind and thoughtful review of Richard who heads up our lettings team at WPR Alton. We are very grateful to you and hope you love your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Cannot thank Harry, Polly, Claire and the res......”

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Oct 13,2019
Minithumbup
Harry
Polly
By: 'Vicki and Adam'
Oct 13,2019
3 people found
this helpful
Cannot thank Harry, Polly, Claire and the rest of the team at WPR enough for their amazing service, attention to detail and excellent communication. Truly 5-star service and would recommend....
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Was this helpful? Yes
By: Tim B
Oct 17, 2019
View all comments (1)
What a great review - thank you very much indeed for sharing your thoughts, thank you for being such a considerate client and thank you for picking us to act as your agent too. Very best wishes and good luck with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Having recently purchased through Warren Powe......”

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Oct 11,2019
Minithumbup
Polly
By: 'Sarah Louise Gardiner'
Oct 11,2019
3 people found
this helpful
Having recently purchased through Warren Powell Richards, I would highly recommend, from start to finish I received a very professional service with good communication throughout from the Team. Special thanks to Polly for all her hard work and first class negotiating skills, having worked with ...
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Was this helpful? Yes
By: Tim B
Oct 13, 2019
View all comments (1)
Thank you very much for the kind recommendation of Warren Powell-Richards ,Alton and in particular our business Partner, Polly Gillert. We are very grateful to your sharing your thoughts and hope that you love your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Thanks for a very professional and efficient......”

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Oct 09,2019
Minithumbup
Henry
Polly
By: 'Catherine Ross'
Oct 09,2019
3 people found
this helpful
Thanks for a very professional and efficient service from Henry and all the team. I was kept up to date throughout the whole process, and Henry really helped to make it as stress free as possible! I’d highly recommend them to everyone. Thanks again ...
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Was this helpful? Yes
By: Tim B
Oct 09, 2019
View all comments (1)
Hello and thank you for writing your kind review regarding Henry, Polly and the team at WPR Alton and thank you too for picking us out from the crowds to act as your agent, we really appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Pleasant experience...”

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Oct 09,2019
Minithumbup
Richard
By: 'Gillian Ferret'
Oct 09,2019
3 people found
this helpful
Used WPR to rent a retirement property for my parents who were new to the area and so wanted to 'try before they buy'. I found the whole experience was very pleasant - I have rented properties in the past and found it awful dealing ...
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Was this helpful? Yes
By: Tim B
Oct 09, 2019
View all comments (1)
Hello and thank you very much for detailing the experience you had dealing with my colleague Richards Santos who heads up our WPR lettings team. It's great to hear that all went well, I hope your mum is enjoying life in Alton. Very best wish to you and your mother, regards, Tim B, Senior Partner, Warren Powell-RIchards ...

“Our experience selling our property through W......”

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Oct 06,2019
Minithumbup
Polly
Henry
By: 'Cheryl'
Oct 06,2019
3 people found
this helpful
Our experience selling our property through WPR was very positive - communication was excellent and Polly, Henry and Harry went out of their way to help us through the process. They were professional, approachable and friendly through all our discussions. We'd thoroughly recommend to others....
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Was this helpful? Yes
By: Tim B
Oct 07, 2019
View all comments (1)
Thank you very much for the recommendation of Polly, Henry, Harry and our Warren Powell-Richards office in Alton, we are very grateful to you. Thank you too for picking us at WPR from the crowds to act as your agent, we appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-RIchards ...

“Yet another 5 star review...”

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Oct 03,2019
Minithumbup
Polly
Henry
By: 'Tom B'
Oct 03,2019
3 people found
this helpful
Both Polly and Henry have been exceptional in finding me the right property to purchase and guiding me through the property buying process. Buying a house for the first time is stressful, thankfully the staff at Warren Powell Richards Alton were very much on the ...
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Was this helpful? Yes
By: Tim B
Oct 04, 2019
View all comments (1)
Hello and thank you very much for the kind review featuring your experience of dealing with Polly and Henry. I'm glad to hear that they managed to make the first time buying process a little easier for you than it could have been. I hope you are very happy in your new home, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Recently rented a property Via theses agent......”

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Sep 29,2019
Minithumbup
Richard
By: 'Jamie urry'
Sep 29,2019
4 people found
this helpful
Recently rented a property Via theses agents, Excellent customer service, Richard Santos showed me and my partner the property, we are very happy with how helpful he was helping us set everything up as this is are first time, he answered all are questions very ...
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Was this helpful? Yes
By: Tim B
Sep 30, 2019
View all comments (1)
Thank you very much for taking the time to write your kind review of Richard Santos and WPR Lettings. It's great to hear that you are happy in your new home, long may that continue. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Quick response and accurate information....”

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Sep 23,2019
Minithumbup
Richard
By: 'William Price'
Sep 23,2019
4 people found
this helpful
Quick response and accurate information. Was able to get set up quickly thanks to accurate information being passed back and forth through emails and calls. I had planned to call him to see what he could offer me but he beat me to it!...
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Was this helpful? Yes
By: Tim B
Sep 23, 2019
View all comments (1)
Hello and thank you for the kind review of WPR. It's good to hear that my colleague Richard is still on the ball. I hope you are enjoying life in your new home. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard Santos - thoroughly recommended...”

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Sep 19,2019
Minithumbup
Richard
By: 'John & Anne Bartlett'
Sep 19,2019
4 people found
this helpful
Richard Santos of Warren Powell Richards, Alton provided a competitive quote for a full management service, against stiff opposition. We chose him because of his local knowledge and his organisation's extensive coverage in the area, and indeed the street. It is early days, but the ...
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Was this helpful? Yes
By: Tim B
Sep 20, 2019
View all comments (1)
Hello and thank you for your review and for picking us from the crowds to act as your agent. We will work hard to make sure you are pleased with that decision and are very grateful to you for the trust which you have shown in us. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very professional and above all, easily conta......”

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Sep 14,2019
Minithumbup
Clare
By: 'Steve Beck'
Sep 14,2019
7 people found
this helpful
Very professional and above all, easily contactable and helpful when we needed to progress the purchase. Thanks to Clare things proceeded well....
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By: Tim B
Sep 16, 2019
View all comments (1)
Hello and thank you for the kind review of my colleague and friend Clare at WPR Alton. We are very appreciative. I hope you you absolutely love your fab new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Ricahrds ...

“As someone that just recently emigrated to th......”

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Sep 08,2019
Minithumbup
Richard
By: 'Kim Dippenaar'
Sep 08,2019
7 people found
this helpful
As someone that just recently emigrated to the UK i found securing a rental challenging to say the least, until I met Richard, he was not only friendly but was fast and efficient as well, I would definately recommend Richard...
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Was this helpful? Yes
By: Tim B
Sep 11, 2019
View all comments (1)
Thank you for the review of Richard, he is a super fellow so it's great to hear that he managed to get you sorted our on your mover to the UK - I hope you are enjoying life in Hampshire. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“A big thank you to Richard!...”

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Sep 07,2019
Minithumbup
Richard
By: 'Rhi Scowem'
Sep 07,2019
7 people found
this helpful
A big thank you to Richard who made the moving house journey so easy and hassle-free! My partner and I were relocating to Alton and not having known the area at all, Richard was always more than happy to tell us what Alton had to ...
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Was this helpful? Yes
By: Tim B
Sep 11, 2019
View all comments (1)
What a lovely and kind review - thank you very much indeed. I hope you are enjoying life in sunny Alton. Regards and best wishes, Tim B, Senior Partner, Warren Richards ...
Staff picture Tim
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Staff picture Polly
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Staff picture Nick
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Staff picture Richard
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Staff picture Clare
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Staff picture Harry
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Staff picture Jo
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Staff picture Henry
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Staff picture Karen
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:35 AM 14/03/2017 by allAgents

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Warren Powell Richards

Branch - Alton, GU34