Apr 08,2015
By: 'Daisy'
Apr 08,2015
0 people found
this helpful
Our process of securing the property was a little longer and more complicated than what we expected, however Pete was efficient and professional when informing on updates to the situation and seemed to have our best interests in mind. Pete was friendly and always replied quickly to our questions and emails.
Thanks Pete!
Comment on agent fees
As ever in London the fees are difficult to cover. However there seemed to be quite substantial fees with Beresford. The intitial ‚£400 required to make an offer was described to us as a holding fee. However in reality this was not a holding fee, as other tenants were able to view the property and make and offer over and above our original offer, making securing the flat after this quite difficult. To explain the ‚£400 as a holding fee is perhaps unwise as this gave the impression that the place was not available for others to see or make offers on unless and not before the landlord rejected that offer. The idea that the ‚£400 would secure the flat for us until the landlord rejected the offer was given to us by two separate members of staff from Beresford. Overall we were successful in obtaining the property, however had to wait nearly 48 hours to hear a decision back, and increase our initial offer despite offering the asking price before any other potential tenants had.
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Beresford Residential

91 Acre Lane London
Greater London

020 7326 7450

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