Alton, GU34
4.9/5, 805 reviews
99% recommended
95% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
99% lettings fee satisfaction
Warren Powell Richards Alton, Farnham, Grayshott and Haslemeres Independent Estate Agents

“Harry is a very personable young man who took us ......”

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Apr 08,2015
Minithumbup
By: 'Leslie james'
Apr 08,2015
11 people found
this helpful
Harry is a very personable young man who took us to the flat 3 times for viewing purposes. Always on time and unhurried and answered all questions promptly
During the purchasing process was efficient in dealing with questions and following up with regular contact with the vendor's solicitors to keep us informed of all updates and any issues.
Was this helpful? Yes
By: Tim B
Apr 09, 2015
Hello Leslie, a note to thank you for the review of WPR Alton and Harry - He is a super chap so it's great to see him get this mention. I hope you are very happy with your new home, very best wishes, Tim B, Senior Partner - Warren Powell-Ricahrds

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Opening Hours
Address

Warren Powell Richards
78 High Street
Alton
Hampshire
GU34 1EN
Sales: 01420 87379 / Lets: 01420 87409

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £25,000 £3,000,000
Lettings 91% 99% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
170 1 221 3 210 1 189 0 10 0
Areas covered
  • GU34
  • GU35
  • GU9
  • GU10
  • SO24
  • RG25
  • RG29
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties
Images & Videos

“Excellent Letting agent 10/10...”

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Dec 03,2020
Minithumbup
Richard
By: 'Liam Anderson'
Dec 03,2020
1 people found
this helpful
Absolutely can't recommended this agent enough. The last 19/20 months were an absolute pleasure. The flat I rented was very well priced and the few dealings that I thankfully had with Richard were top class. Any issue that I had was resolved immediately. If I was ...
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“We definitely will recommend this agency and ......”

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Dec 02,2020
Minithumbup
Richard
By: 'Ganene'
Dec 02,2020
1 people found
this helpful
We definitely will recommend this agency and Richard Santos the agent that handled our rental was amazing...very professional and a nice person. We rented through this agency for 4.5 years and never had any upset or problems. Got on to our deposit return straight after ...
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By: Tim B
Dec 03, 2020
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Thank you for being a first class tenant over the last 5 years and for taking the time to write your kind review detailing your experience. We are very grateful to you and wish you all the very best with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard was very helpful when i was finding a......”

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Nov 23,2020
Minithumbup
Richard
By: 'L . Andrew'
Nov 23,2020
0 people found
this helpful
Richard was very helpful when i was finding a property to rent, he has a very capable and professional approach. He was very patient on viewings and communicated very well throughout the whole process....
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By: Tim B
Nov 26, 2020
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Hello and thank you very much for your kind review featuring Richard who heads up the WPR Lettings Team. It's very good off you to have shared your thoughts. I hope you are very happy in your home, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Made the whole process quick and easy...”

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Nov 18,2020
Minithumbup
Richard
By: 'William Price'
Nov 18,2020
2 people found
this helpful
Made the whole process quick and easy was able to see a place we liked, the next day we put in the deposit and had everything moved with great communication along the way....
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By: Tim B
Nov 18, 2020
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Thank you very much for your kind review featuring Richard who heads up WPR Lettings in Alton, we are very appreciative. I hope you are super happy in your new home, very best wishes and regards, Tim B Senior Partner, Warren Powell-Richards ...

“Very helpful...”

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Nov 17,2020
Minithumbup
Clare
Clive
By: 'Rudi'
Nov 17,2020
2 people found
this helpful
Clare was the agent for the sellers of the property we purchased. She was helpful, polite and always up to speed on the detail of progress of the transaction, keeping in regular contact. Clive stepped in towards the end as holiday cover and he was ...
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Was this helpful? Yes
By: Tim B
Nov 18, 2020
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It's great to hear that you have successfully landed your fab new home and we all hope you will be very happy there. Thank you very much for taking the time to share your thoughts on Clare and Clive, it's great to see them get you recognition. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Efficient, effective and easy to work with...”

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Nov 15,2020
Minithumbup
Richard
By: 'Ion Hobbs'
Nov 15,2020
2 people found
this helpful
Over many years, I have always found Warren Powell to be efficient and effective as well as being pleasant and easy to work with....
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Was this helpful? Yes
By: Tim B
Nov 16, 2020
View all comments (1)
Thank you very much for your review. Short, sweet and right on the money, we are very grateful to you as we are for trust in instructing us to act as your letting agent. Very best wishes and regards, TimB, Senior Partner, Warren Powell-Richards ...

“Thank You...”

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Nov 13,2020
Minithumbup
Richard
By: 'Alex Freeman'
Nov 13,2020
1 people found
this helpful
This is the first time I’ve rented so really didn’t know what to expect and was worried I’d find everything far too daunting with not knowing what to expect or do. However, Richard was very friendly and extremely helpful from day one ...
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Was this helpful? Yes
By: Tim B
Nov 16, 2020
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Hello and thank you very much for taking the time to write your kind review featuring Richard who heads up WPR Lettings. It's good to hear that Richard managed to make the process easy for you. I hope that you are very happy in your home, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional service...”

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Nov 06,2020
Minithumbup
Richard
By: 'Susan Dunn'
Nov 06,2020
2 people found
this helpful
Professional service We rented through Warren Powell Richards for 8 years. Though we dealt with the landlord directly on all maintenance issues the staff at WPR were friendly, efficient and helpful....
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By: Tim B
Nov 09, 2020
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Hello and thank you for taking a few minutes to write you review featuring Richard and his colleagues at WPR Letting in Alton. Very best wishes with your future plans and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I couldn’t feel anymore grateful to have call......”

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Nov 06,2020
Minithumbup
Richard
By: 'emma wright'
Nov 06,2020
3 people found
this helpful
I couldn’t feel anymore grateful to have called Warren Powell Richards and had Richard answer the phone. He was warm professional and knowledgeable from the offset. Most importantly of all he was very understanding to my situation and accepted me when other agents judged. ...
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Was this helpful? Yes
By: Tim B
Nov 09, 2020
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What a super review of Richard who heads up the WPR Lettings team. We are very grateful to you and hope that you will be happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very helpful agent who regularly pushed solic......”

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Nov 05,2020
Minithumbup
Clare
By: 'Adam Murrell'
Nov 05,2020
3 people found
this helpful
Very helpful agent who regularly pushed solicitors to get our purchase over the line! Would definitely go to Claire in the future....
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By: Tim B
Nov 09, 2020
View all comments (1)
Thank you very much for posting your review featuring Clare at WPR Alton, we are very appreciative but most of all hope that you will be very happy with your fabulous new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Friendly, helpful and overall amazing attitud......”

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Nov 05,2020
Minithumbup
Richard
By: 'Jason Leggett'
Nov 05,2020
2 people found
this helpful
Friendly, helpful and overall amazing attitude towards tenants. Never anything to big for Richard to help with and has never refused to help us with anything....
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Was this helpful? Yes
By: Tim B
Nov 09, 2020
View all comments (1)
Great to hear that Richard has taken such good care of you during your tenancy. We are very grateful to you for sharing your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I can’t praise Clare high enough she helped u......”

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Oct 31,2020
Minithumbup
Clare
By: 'Jackie Wiesinger'
Oct 31,2020
4 people found
this helpful
I can’t praise Clare high enough she helped us through a very difficult time selling my late mothers flat, if it wasn’t for Clare’s hard work the sale of the flat could have fallen through, she is certainly an asset to Warren ...
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Was this helpful? Yes
By: Tim B
Nov 02, 2020
View all comments (1)
Thank you very much for the super review featuring Clare at WPR Alton and also for picking us at WPR to act as your agent. We really appreciate both your business and you taking the time to share your experience. I'm delighted to hear that all went to plan and wish you all the very best in these challenging times, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“A delight to work with.I have known Nick War......”

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Oct 28,2020
Minithumbup
Nick
Polly
By: 'Shelley Gorys'
Oct 28,2020
4 people found
this helpful
A delight to work with. I have known Nick Warren for over thirty years and throughout that time, he's been the consummate professional. Guided by his advice and then Polly Gillett, Partner, I managed to be put into contact with a great buyer. The deal ...
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Was this helpful? Yes
By: Tim B
Oct 29, 2020
View all comments (1)
What a very kind review of my colleagues Nick and Polly, it is very kind of you to have shared your thoughts and to have recommended our company. We are also very grateful to you too for picking us from the crowds to act as your agents. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard was most helpful, polite and always ......”

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Oct 14,2020
Minithumbup
Richard
By: 'Deirdre toogood'
Oct 14,2020
5 people found
this helpful
Richard was most helpful, polite and always keeping us informed of the search for tenants and the successful placing of our new tenants. He took good safety measures doing Covid-19. We would happily recommend Richard and his Agency....
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Was this helpful? Yes
By: Tim B
Oct 15, 2020
View all comments (1)
Hello and thank you very much for the supportive review of my colleague Richard Santos who heads up WPR Lettings and for your recommendation of our company. We are very grateful to you. Thank you also for picking Warren Powell-Richards from the masses to act as your letting agent, we appreciate you business. Regard and best wishes, Tim B, Senior Partner, Warren Powell-Ricahrds ...

“Couldn’t find any fault with Richard he is po......”

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Oct 12,2020
Minithumbup
Richard
By: 'Karl Marr'
Oct 12,2020
3 people found
this helpful
Couldn’t find any fault with Richard he is polite and helpful with any questions and very professional, would definitely recommend with any service as we had a smooth transition....
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Was this helpful? Yes
By: Tim B
Oct 14, 2020
View all comments (1)
Hello and thank you very much for your kind review of Richard who heads up our WPR Lettings team. We really appreciate your recommendation and wish you all the best with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard at the Alton office made my move a qu......”

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Sep 29,2020
Minithumbup
Richard
By: 'David Wall'
Sep 29,2020
4 people found
this helpful
Richard at the Alton office made my move a quick and smooth operation. Highly professional and always available to answer my queries. A superb Estate Agency giving the industry a good name....
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Was this helpful? Yes
By: Tim B
Sep 30, 2020
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What a fantastic review and comment about our humble company, thank you very much. I hope you are very happy in your new home, very best wishes and regards, Tim B Senior Partner, Warren Powell-Richards ...

“Richard has been fantastic, cannot fault any......”

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Sep 18,2020
Minithumbup
Richard
By: 'Kathleen Van renen'
Sep 18,2020
5 people found
this helpful
Richard has been fantastic, cannot fault anything! He found us our perfect home and we are absolutley delighted. Working in the in the industry myself, I have been exceptionally impressed by his professionalism and efficiency. Thank you very much. Kathleen and Caleb...
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Was this helpful? Yes
By: Tim B
Sep 21, 2020
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What a kind and supportive review, thank you very much, we really appreciate you sharing your thoughts. I hope you are very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Fantastic service as always from WPR...”

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Sep 09,2020
Minithumbup
Richard
By: 'David & Louise'
Sep 09,2020
5 people found
this helpful
Fantastic service as always from WPR and in particular Richard in the Alton office. He is such a reliable professional, always answering our queries with understanding and empathy, no matter how silly our question! He is the bench mark for how it should be done....
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Was this helpful? Yes
By: Tim B
Sep 09, 2020
View all comments (1)
What a super review of my friend and colleague Richard who heads up WPR Lettings, thank you very much. We really appreciate these reviews so I'm very grateful to you for taking the time to share your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Dear Richard,Thank you to your Very quick to......”

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Sep 04,2020
Minithumbdown
Richard
By: 'Dorothy Lemanczyk'
Sep 04,2020
6 people found
this helpful
Dear Richard, Thank you to your Very quick to respond to my email. Much needed documents were needed Thanks very much Dorra...
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By: Tim B
Sep 04, 2020
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Thank you for your 5 star rating on this allAgents website, we are very grateful to you and I'm pleased that Richard was able to supply you with the documents that you needed. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“What did I like about Warren Powell Richards ......”

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Sep 03,2020
Minithumbup
Polly
Nick
By: 'Nick Lester'
Sep 03,2020
5 people found
this helpful
What did I like about Warren Powell Richards ? Firstly, Nick Warren made was a realistic and pragmatic valuation of my property. Incidentally, Nick's valuation was lower than the other 4 valuations which I received. Secondly, Polly Gillert was my single point of contact thereafter and I ...
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Was this helpful? Yes
By: Tim B
Sep 04, 2020
View all comments (1)
Hello and thank you very much for your detailed comments regarding working with Nick & Polly and for taking the time to share your thoughts. We really appreciate these reviews and also your decision to pick our WPR Alton team to act as your agent. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard was extremely helpful....”

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Aug 05,2020
Minithumbup
Richard
By: 'Matthew Hooper'
Aug 05,2020
6 people found
this helpful
Richard was extremely helpful. He got us a viewing incredibly quickly that fitted into our busy schedule. He got back to us very promptly on any questions we had and made the whole experience easy, smooth and quick. Excellent service all round....
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By: Tim B
Aug 06, 2020
View all comments (1)
Hello and thank you very much for your review of Richard who heads up the WPR Lettings team, I'm glad to hear that all went well and I hope that you will be very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“excellent management by Richard Santos in re-......”

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Aug 05,2020
Minithumbup
Richard
By: 'kevin taylor'
Aug 05,2020
4 people found
this helpful
excellent management by Richard Santos in re-letting of my investment property, good contact and clarity in the whole process to a successful completion , made the whole change straight forward taking away stress....
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By: Tim B
Aug 06, 2020
View all comments (1)
Thank you for trusting us here at WPR to look after your investment property, we appreciate your business. Thank you too for taking the time to share your thoughts regarding Richard who heads up our lettings team. We are very grateful to you. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service from WPR,...”

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Jul 07,2020
Minithumbup
Polly
Harry
By: 'Leigh stent'
Jul 07,2020
4 people found
this helpful
Excellent service from WPR, even my panic questions were never taken as that. Sensible honest answers were given every time. From start to finish, even through lockdown problems were sorted quickly and efficiently. Polly, Harry and Clare thank you for making a very stressful time ...
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By: Tim B
Jul 08, 2020
View all comments (1)
Hello and thank you very much for your kind review of the Alton team at WPR and in particular Harry, Polly and Clare. It has been a bit of a rollercoaster ride over the last few months so I'm very please to hear that everything turned out ok in the end. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard is always very approachable and helpf......”

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Jun 26,2020
Minithumbup
Richard
By: 'Robert Parker'
Jun 26,2020
6 people found
this helpful
Richard is always very approachable and helpful. He responds quickly to any queries with reliable information which can be actioned....
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By: Tim B
Jun 30, 2020
View all comments (2)
Hello and thank you for taking the time to share your thoughts on working with Richard at WPR Lettings in Alton. We really appreciate these reviews and also your business support. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Thank you Polly and Henry for all your help i......”

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Jun 22,2020
Minithumbup
Polly
By: 'Jeanette Lambarth'
Jun 22,2020
8 people found
this helpful
Thank you Polly and Henry for all your help in selling our flat. Communication has been excellent all the way. Would certainly use WPR again....
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By: Tim B
Jun 23, 2020
View all comments (1)
Thank you very much for taking the time to write your review featuring Polly and Henry at WPR Alton. It's very kind of you and much appreciated. I hope you absolutely love your super new home and will be very happy there, regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard Santos, is polite, friendly and very ......”

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Jun 04,2020
Minithumbup
Richard
By: 'Mr and Mrs Davey'
Jun 04,2020
3 people found
this helpful
Richard Santos, is polite, friendly and very efficient, a pleasure to deal with. We highly recommend Richard. Thank you, very much. Lisa Davey....
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Was this helpful? Yes
By: Tim B
Jun 05, 2020
View all comments (1)
Hello Mr & Mrs Davey and thank you very much for taking the time to write your kind review featuring my friend and colleague Richard Santos who heads up WPR Lettings. We really appreciate these reviews and are very grateful to you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“a great service...”

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May 30,2020
Minithumbup
Polly
By: 'Donna Hall'
May 30,2020
6 people found
this helpful
great contact. kept me informed all the way along and helped when needed. Nothing was too much trouble and they were great during the uncertain times of lockdown....
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By: Tim B
Jun 01, 2020
View all comments (1)
Thank you very much indeed for your review featuring the wonderful Polly at WPR Alton. We appreciate you sharing your thoughts and hope that you are very happy indeed with your fab new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard was very pleasant, efficient and prof......”

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May 29,2020
Minithumbup
Richard
By: 'Naomi Osborn'
May 29,2020
2 people found
this helpful
Richard was very pleasant, efficient and professional in the renting of my property. I would thoroughly recommend him and WPR to anyone needing help with property rental or sales ....
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By: Tim B
Jun 01, 2020
View all comments (1)
Thank you very much for taking the time to write your kind review featuring Richard Santos who heads up WPR Lettings. We appreciate your kind words and also the opportunity to act as your letting agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Coronavirus Moving . Polly was almost my sole go to person, and de......”

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May 28,2020
Minithumbup
Polly
Clare
By: 'Jacquie'
May 28,2020
2 people found
this helpful
Polly was almost my sole go to person, and dealt with all my queries, then I met Clare and together with Polly answered queries, raised queries and always got back to me - no matter what. They always remained completely professional but with a genuine ...
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By: Tim B
Jun 01, 2020
View all comments (1)
What a great review, thank you very much. I hope you are super happy in your new home and that despite all the chaos in the world are enjoying life. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Polly and Clare have been wonderfully support......”

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May 28,2020
Minithumbup
Polly
Clare
By: 'Katie waters'
May 28,2020
3 people found
this helpful
Polly and Clare have been wonderfully supportive and helpful with both my house sale and purchase and have gone above and beyond to keep us all informed and sane through all the unprecedented issues that arise out of a global Pandemic happening whilst mid move.... ...
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By: Tim B
Jun 01, 2020
View all comments (1)
Thank you very much for your kind review of Polly and Clare, we really appreciate it and perhaps should change our marking slogan to 'keeping our clients sane in a global Pandemic' We really appreciate you sharing your thoughts and your business and wish you well with your ongoing plans. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Staff picture Clive
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Staff picture Tim
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Staff picture Polly
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Staff picture Nick
(35)
Staff picture Richard
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Staff picture Clare
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Staff picture Harry
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Staff picture Jo
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Staff picture Karen
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Staff picture Alex
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email t.buxton@wprhomes.co.uk. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:35 AM 14/03/2017 by allAgents

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Warren Powell Richards

Branch - Alton, GU34