Portico
Chigwell, IG7
4.9/5, 79 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
84% lettings valuation accuracy
87% lettings fee satisfaction

“I cannot speak highly enough of Lester Schiffman and will ......”

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Apr 08,2015
Minithumbup
Henry
By: 'H Kluge'
Apr 08,2015
1 people found
this helpful
I cannot speak highly enough of Lester Schiffman and will always be thankful for the manner in which he treated me as an individual but also for the kind way in which he dealt with us as a family in a very stressful time. Due to circumstances beyond our control the process was lengthy and complicated. However, Lester was honest and truthful throughout. His positive approach, sense of humour, knowledge, skill and expertise were all used (in buckets full) to support us. Lester is truly a gentleman, an excellent communicator and certainly a great asset for the company he works for. When Lester was not immediately available Henry was always happy to help. I will certainly recommend Lester and the team at Phillip Leigh to any prospective customer.
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Opening Hours
Address

Portico
22 Brook Parade, High Road
Chigwell
Greater London
IG7 6PF
0208 500 1234

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £565,000 £1,150,000
Lettings 84% 87% £550 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
23 1 43 1 5 0 3 0 3 0
Areas covered
  • Abridge, Buckhurst Hill, Chigwell, Chigwell Row, E
  • Hainault, Loughton, Repton Park, South Woodford
  • Theydon Bois, Wanstead, Woodford Bridge, Woodford
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA TPOS TDS
Latest Properties

No Properties

“Thanks to.Portico especially Henry and Mikeal......”

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Feb 20,2020
Minithumbup
Henry
By: 'HW'
Feb 20,2020
0 people found
this helpful
Thanks to.Portico especially Henry and Mikeala for all the help, support and advice selling our house. Would happily recommend them....
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“Thank you!!...”

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Feb 11,2020
Minithumbup
Mikeala
By: 'Kiera B Zareem'
Feb 11,2020
0 people found
this helpful
My experience with Portico and more specifically with Becky and Mikeala has been the least stressful part of moving. From first contact with Becky, things have gone better than expected. Too often you hear about nightmare letting agents being pushy and not having your best ...
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“Portico made finding our rental home so simpl......”

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Nov 15,2019
Minithumbup
Mikeala
By: 'Lace Jackson'
Nov 15,2019
2 people found
this helpful
Portico made finding our rental home so simple. Efficient, courteous and no messing around. Will definitely use them again! Mikeala is an absolute gem. Top agent....
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“Proactive, helpful and friendly....”

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Sep 24,2019
Minithumbup
Mikeala
By: 'Bhavin'
Sep 24,2019
0 people found
this helpful
With recent queries, Mikaela Osborn was proactive, quick to react and extremely helpful. She addressed all queries promptly and demonstrated a high knowledge of process and procedure. Was extremely pleased and would certainly commend the services of Mikaela, Matt and Henry at the Chigwell office....
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“Highly recommended...”

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Jul 10,2019
Minithumbup
Mikeala
By: 'Kate Morley'
Jul 10,2019
2 people found
this helpful
Mikeala was brilliant throughout the process - she showed us a few properties over several months, and was always incredibly helpful about getting back to us with regards to queries. She was also the right side of pushy - knowing when to encourage us, and ...
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“Great Service...”

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Jun 18,2019
Minithumbup
Mikeala
Matt
By: 'Kim'
Jun 18,2019
2 people found
this helpful
Matt & Mikeala both helped me rent my flat easily and efficiently. They kept me in the loop about all the viewings and I felt secure that they would find the professional tenants I was after. They've been helpful with answering any queries I have and ...
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Comment on agent fees
The fees are in line with other estate agents I've looked into.
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“Excellent...”

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Apr 05,2019
Minithumbup
Mikeala
By: 'Freddie'
Apr 05,2019
2 people found
this helpful
Mikeala is a very warm, professional and courteous agent. One that I'll gladly work with each and every time given the opportunity....
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“Extension for existing tennant...”

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Jan 28,2019
Minithumbup
Mikeala
Matt
By: 'Ray'
Jan 28,2019
3 people found
this helpful
Provided advice for extending on a month by month basis. Ensured the extension documents were sent out ensuring continuiuty. Thank you for your help...
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“Professionalism...”

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Jan 25,2019
Minithumbdown
Mikeala
Matt
By: 'Terry from Chigwell'
Jan 25,2019
2 people found
this helpful
Matt and Mikeala rented three of my properties last year. They kept me updated throughout and represented Portico thoroughly professionally....
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Comment on agent fees
Standard fees. I had no issue with them.
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“Professional, Courteous & Efficient...”

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Jan 25,2019
Minithumbup
Mikeala
Matt
By: 'Michael'
Jan 25,2019
2 people found
this helpful
Great service given by Mikeala Osborn. Wouldn't have secured the property without her vital input. As a result wouldn't hesitate to work with Portico again....
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Comment on agent fees
Fine
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“Patient and Professional...”

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Jul 10,2018
Minithumbup
Mikeala
By: 'Emma'
Jul 10,2018
3 people found
this helpful
Mikeala was a total pleasure to work with. Even at times I know I must have been getting on her nerves with my questions etc always had a smile on her face. I can't bring any criticism her way. Would be a pleasure to deal ...
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Comment on agent fees
Think that the agent fees are pretty high in consideration of what other agents charge in the area
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“Excellent customer experience...”

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Jul 10,2018
Minithumbup
Mikeala
By: 'Christine B'
Jul 10,2018
2 people found
this helpful
Excellent customer experience, friendly, efficient and always available for prompt replies on any questions we had, facilitating a seamless rental experience....
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Comment on agent fees
Good.
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“Superb Experience...”

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Jun 25,2018
Minithumbup
Mikeala
By: 'Reviewtings'
Jun 25,2018
3 people found
this helpful
I recently moved into a 1 bedroom flat in South Woodford. The process was tiring and relentless and managed to prolong over the period we were expecting and hoped for, it caused a lot of problems and hassle for us which made our moving experience hard. ...
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Comment on agent fees
£750 was not great to pay however these fees are standard from this agency branch I believe.
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“Very helpful and good service...”

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Mar 16,2018
Minithumbup
Mikeala
Matt
By: 'Alan'
Mar 16,2018
3 people found
this helpful
I have very much appreciated the service from Mikeala (and indeed Matt Cole) who (so far!) have made very easy and smooth the process of advertising my mother's flat, showing prospective tenants around, agreeing terms with me relating to their services, recommending contractors to help ...
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Comment on agent fees
Market standard and reasonable in their approach to agreeing the fees
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“I have dealt with many letting agents over the years, ......”

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Feb 16,2018
Minithumbup
Mikeala
By: 'Nick'
Feb 16,2018
3 people found
this helpful
I have dealt with many letting agents over the years, most of which have been relatively painless. My experience with Portico has to have been the best by far and that was solely down to Mikeala. She was a joy to deal with, professional, polite ...
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Comment on agent fees
As a leasee, I find fees wrong in any case but they could have been worse
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“Excellent service from both Mikeala and Matt, very quick and ......”

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Feb 07,2018
Minithumbup
Mikeala
Matt
By: 'Raymond'
Feb 07,2018
3 people found
this helpful
Excellent service from both Mikeala and Matt, very quick and professional to provide a tenant. Mikeala demonstrated enthusiasm and energy, communication skills was outstanding. Highly recommended, the beginning to end process was seamless....
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“Both Mikeala and Matt were very helpful and professional, making ......”

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Jan 18,2018
Minithumbup
Mikeala
Matt
By: 'Anouska'
Jan 18,2018
4 people found
this helpful
Both Mikeala and Matt were very helpful and professional, making the whole process of renting my property a lot less stressful....
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Comment on agent fees
The fee are higher than elsewhere, I feel they should be more competitive.
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“Mikaela is very professional and has excellent communication skills. it ......”

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Jan 18,2018
Minithumbup
Mikeala
Matt
By: 'Steve'
Jan 18,2018
3 people found
this helpful
Mikaela is very professional and has excellent communication skills. it was fantastic to have her help in renting our property...
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“Mikeala went the extra mile to ensure a much needed ......”

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Jan 16,2018
Minithumbup
Mikeala
By: 'DanGaskin'
Jan 16,2018
2 people found
this helpful
Mikeala went the extra mile to ensure a much needed quick move for us. I can't thank her enough for her hard work in making us very happy with constant updates and being very informative. Hopefully I don't have to move again but if I ...
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Comment on agent fees
Good
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“Mikeala is by far the best real estate agent we've ......”

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Jan 16,2018
Minithumbup
Mikeala
By: 'TheGamerCouple'
Jan 16,2018
4 people found
this helpful
Mikeala is by far the best real estate agent we've ever had. Unlike others who try and push properties on you, she was very sweet and only suggested other properties when we asked. Not only that, but we had less than a week to find ...
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“Mikeala is a lovely kind and friendly person and very ......”

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Jan 06,2018
Minithumbup
Mikeala
By: 'Stech'
Jan 06,2018
3 people found
this helpful
Mikeala is a lovely kind and friendly person and very helpful with everything. Couldn't of done it with out her help....
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Comment on agent fees
Good
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“As a landlord, the service provided by Portico for managing ......”

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Aug 29,2017
Minithumbup
Mikeala
By: 'Jawad Keshtgar'
Aug 29,2017
3 people found
this helpful
As a landlord, the service provided by Portico for managing my property was excellent and I would highly recommend any home owner that wish to have their property rented to look no further than Portico! Furthermore, it was a pleasure to have worked closely with ...
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Comment on agent fees
Good
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“From the first contact over the phone she allowed me ......”

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Mar 04,2017
Minithumbup
Mikeala
By: 'Taslem kex'
Mar 04,2017
3 people found
this helpful
From the first contact over the phone she allowed me to express my needs and then basically convinced me to adopt a different approach using logic, so I got an awesome apartment that suited my needs rather than a house that didn't - I would ...
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Comment on agent fees
Excellent
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“We found the above member of staff was extremely efficient, ......”

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Mar 02,2017
Minithumbup
Mikeala
By: 'long'
Mar 02,2017
3 people found
this helpful
We found the above member of staff was extremely efficient, always very pleasant nothing was too much trouble, was a pleasure to deal with whilst finding tenants for our property which came to a satisfactory conclusion today. An asset and a credit to the company....
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Comment on agent fees
good.
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“I recently let a 6 bedroom house in Chigwell through Mikeala ......”

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Feb 10,2017
Minithumbup
Mikeala
By: 'VC'
Feb 10,2017
2 people found
this helpful
I recently let a 6 bedroom house in Chigwell through Mikeala at Philip Leigh - she was professional, helpful and made everything run smoothly. She always answers questions promptly and is efficient. She is definitely an agent who goes that extra mile and is brilliant at ...
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“Thanks Mikeala for all the good work you done. You ......”

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Feb 07,2017
Minithumbup
Mikeala
By: 'Sean'
Feb 07,2017
1 people found
this helpful
Thanks Mikeala for all the good work you done. You got us the apartment within a few days thanks. You made things happen very quickly....
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Comment on agent fees
Good
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“Excellent service all round. Always responds quickly, and is very ......”

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Feb 07,2017
Minithumbup
Mikeala
By: 'S Smith'
Feb 07,2017
2 people found
this helpful
Excellent service all round. Always responds quickly, and is very competent and fast to act. Always pleasant and very efficient. Would recommend completely....
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Comment on agent fees
Fair
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“Very professional and also very patient, which was greatly appreciated, ......”

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Jan 09,2017
Minithumbup
Mikeala
By: 'Debbie'
Jan 09,2017
2 people found
this helpful
Very professional and also very patient, which was greatly appreciated, as this was my first time as a tenant after decades of home ownership....
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Comment on agent fees
Seemed very reasonable, although I have no previous experience.
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“I recently rented a property view PL and worked with ......”

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Sep 20,2016
Minithumbup
Mikeala
By: 'Durai Gandhi'
Sep 20,2016
2 people found
this helpful
I recently rented a property view PL and worked with Mikeala O.She is one of best letting agent.She's very patient to respond all your queries and helpful....
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Comment on agent fees
Moderate
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Staff picture Mikeala
(65)
Staff picture Matt
(8)
Staff picture Henry
(7)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We value your business.

If you are unhappy with our service, please tell us. Speak to our Manager, Sarah Flynn at sarah.flynn@glenmead.co.uk and if she is unable to resolve the issue please contact our Operations Director, Keith Cross at keith.cross@glenmead.co.uk
Last updated at 10:37 AM 15/08/2019 by Sam Bell

Awards won by Portico, Chigwell IG7 6PF


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