My Rooms
London, W1S
4.2/5, 144 reviews
80% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
83% lettings fee satisfaction

“Recently I took a room in a superb flat. Exceptional ......”

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Apr 08,2015
Minithumbup
By: 'Peter'
Apr 08,2015
1 people found
this helpful
Recently I took a room in a superb flat. Exceptional customer service. I am really happy with my flatmates and the area.
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Opening Hours
Address

My Rooms
2 Mill Street
Mayfair,London
City of London
W1S 2AT
+44 (0)2074999070

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 100% 83% £260 £3,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 89 28 2 0 15 0 7 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“1 Fridge to share between 7 people......”

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Jan 27,2020
Minithumbdown
By: 'Ryan Miller'
Jan 27,2020
0 people found
this helpful
1 Fridge to share between 7 people I have been loving here for 2 moths and still they cannot get a second fridge because they need to ask permission first!!!! From who I do not know Every body in the office is friendly when signing the contract the ...
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By: Ryan Miller
Feb 18, 2020
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£671 per month six rooms over £3500 and they cannot be bothered to make things easier. Still waiting for this fridge to magic itself into this house. This house is in Cricklewood advertised as in Kilburn 35 Westway the building to the left of this house is a garage door company and the beginning of an industrial area. It is doggy cannot even have my girlfriend feel safe walking at night by her self. This money must go on salaries, paying off debt and office rent in central London, None ...

“Ridiculously Awful...”

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Oct 31,2018
Minithumbdown
By: 'OUTRAGEDcustomer'
Oct 31,2018
2 people found
this helpful
Absolutely Awful. Would Highly NOT recommend. I moved into my flat in May and Tomorrow is the 1st November and I will still not have any Wifi in my flat. Totalling 7 months. They have ignored emails, calls and all points of contact. They have said ...
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Comment on agent fees
BAD
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By: Giulia Paola Licciardi
Nov 04, 2019
View all comments (2)
I don't recommend it. They put fake ads on sites like spareroom but they actually have no room, contacted you asking you to go to their office and then they show you anything from the room you saw on the site previously. .I tried to cheer up information about the room I saw on the site but they didn't even think about what I was talking about. It s only a waste of time. ...

“Condescending...”

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Jul 11,2018
Minithumbdown
By: 'Customer'
Jul 11,2018
3 people found
this helpful
Very disappointing and customer service team treats you incredibly badly. Phone was hung up on me and general tone of conversation is as if they are doing you a huge favour by speaking to you. Shocking. Please also be aware that some of the reviews ...
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Comment on agent fees
Very high
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By: Agnese
Jul 18, 2018
View all comments (1)
It is a really good company, everyone was really friendly and ready to help you out to find what you need. Really high service and the properly are really central and nice. During my stay in London I rent a double bedroom with them and for any problems they solved them super quickly. Thanks so much Myrooms for your help and availability! ...

“Never again...”

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Jul 11,2018
Minithumbdown
By: 'Never again'
Jul 11,2018
4 people found
this helpful
Worst company ever take 250 pounds to move in and 250 if you want to move out. Will take every opportunity and make up lies to keep your deposit. Do nothing if not shown consequences and do not care anymore about tenants after you have signed the ...
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“Don't go there...”

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Jul 11,2018
Minithumbdown
By: 'Nick Name'
Jul 11,2018
2 people found
this helpful
They don't reply emails, don't address issues, don't care about you and don't pay your deposit back. Money wolves without any care for the customer!...
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Comment on agent fees
To ask 250 to start renting a d another 50 to stop the co tract is ludacris if you know they don't lift one finger for you
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By: Myrooms are frauds
Jul 29, 2018
View all comments (1)
Myrooms are frauds. They break the law with the way they rent out places and do not protect your deposit. Please, stay away, except you have got a lot of time money and energy to waste!! After you call them out and they have no way of lying anymore, they just ignore you! That is what I call customer service. Most of the positive comments are written by them by the way. Why would people still be renting their places otherwise. Very fake letting agency and letting agents taking advantage of whome ...

“Agency...”

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May 29,2018
Minithumbup
By: 'Thibault'
May 29,2018
1 people found
this helpful
I had a good experience with this agency, price and quality are matching. Thank you Myrooms Recommended for sure to everyone...
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“NIce...”

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May 03,2018
Minithumbup
By: 'Muamad'
May 03,2018
0 people found
this helpful
Good Services, Myrooms very well done with staff and rooms Very Recommend to all the people looking for rooms! Thank you...
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“Samuel...”

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May 03,2018
Minithumbup
By: 'Samuel Kijin'
May 03,2018
0 people found
this helpful
The staff is great, I enjoyed my stay for 3 months I didn't have any issues at all. I will come back there soon and will rent from them again. Thank you for City Rooms...
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“Myrooms...”

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Apr 30,2018
Minithumbup
By: 'Luiz'
Apr 30,2018
0 people found
this helpful
I was totally pleased with the service that I've received from Myrooms. The reservation process was quick and easy and the Myrooms staff helped me throw it...
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“Well Done!...”

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Apr 26,2018
Minithumbup
By: 'Alvaro'
Apr 26,2018
0 people found
this helpful
I am from Spain, and I would like to recommend Myrooms for their great attitude from the Management and staff members. They were fantastic with me and I trust them from the beginning. All the issues sorted out!...
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“Good...”

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Apr 25,2018
Minithumbup
By: 'Malyk'
Apr 25,2018
0 people found
this helpful
The prices and the services they offer are really competitive, and always try to look forward to the costumers, with advices to live in London too.I'm definitely recommend this agency for sure to all my friends. Thank you very much my rooms...
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“Very good service...”

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Apr 23,2018
Minithumbup
By: 'Solange'
Apr 23,2018
0 people found
this helpful
Thank you myrooms for the lovely service. Specially Solange, always helpfull! The rooms are really good and clean! I will recommend...
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“Very Good...”

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Apr 10,2018
Minithumbup
By: 'Armando'
Apr 10,2018
0 people found
this helpful
Nice people, the staff is really competent I had a nice experience. I rented a nice room with quiet people and good price....
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“Stay away - dodgy...”

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Mar 21,2018
Minithumbdown
By: 'Faye M'
Mar 21,2018
6 people found
this helpful
These people ask customers book a room they haven't seen in real life but only in video - this is not transparent but rather dodgy. Stay away!...
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Comment on agent fees
N/A
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By: Never again
May 23, 2018
View all comments (1)
Worst company ever Take 250 pounds to move in and 250 if you want to move out. Do nothing if not shown consequences and do not care anymore about tenants after you have signed the contract. Mess with you and treat you as if you are stupid. Make false promises they don't carry out. Don't do it! ...

“the worst agency ever ! they stole my money deposit .. if ......”

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Feb 20,2018
Minithumbdown
By: 'el famoso'
Feb 20,2018
0 people found
this helpful
the worst agency ever ! they stole my money deposit .. if i knew what kind of scamers they are , i would never agree to stay with them ... 1/5 .. skip this agency .. impossible de work in good condition with them...
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Comment on agent fees
never call back ...
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“Todo genial, ningun problema y muy amables. Recomendable 100 por 100.Volveria ......”

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Jan 26,2018
Minithumbup
By: 'Aiman'
Jan 26,2018
0 people found
this helpful
Todo genial, ningun problema y muy amables. Recomendable 100 por 100. Volveria a repetir, muy atententos hasta El final y todos Los problemas Los solucionan rapido (Eng : All great, no problems and very friendly. 100% recommended 100% would repeat, very attentive to the end and all problems are solved ...
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Comment on agent fees
Muy bien. Muy agradable y atento hasta El final.
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By: Basel
Oct 15, 2019
View all comments (1)
HE IS LYING BECAUSE HE WORKS THERE!!!! ...

“I had a lovely stay renting a room in Chelsea ......”

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Jan 25,2018
Minithumbup
By: 'Maddie'
Jan 25,2018
0 people found
this helpful
I had a lovely stay renting a room in Chelsea this year. The staff was very professional, answered all my questions in a timely manner, and ensured that I was happy and comfortable. Not to mention, I could tell they prioritized finding me a place ...
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Comment on agent fees
reasonable
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“I was studying English in London when I rented a ......”

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Jan 25,2018
Minithumbup
By: 'Ileana'
Jan 25,2018
0 people found
this helpful
I was studying English in London when I rented a flat in Kensington with My Rooms. The experience was great. The service is very professional and kind. I highly recommend it!...
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“Thank you to Myrooms for the efficient service in finding ......”

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Jan 24,2018
Minithumbup
By: 'Greta G.'
Jan 24,2018
0 people found
this helpful
Thank you to Myrooms for the efficient service in finding me a property. They really understood what I was looking for. Very patient and polite. I would definitely recommend this agency....
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“I had the opportunity to rent a room with this ......”

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Jan 24,2018
Minithumbup
By: 'Marta'
Jan 24,2018
0 people found
this helpful
I had the opportunity to rent a room with this amazing agency, the staff is friendly and helpful and I had really good time during my tenancy. I repeat, the staff is really amazing, I will be recommend for sure!!...
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“I had a chance to rent a room in central ......”

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Jan 23,2018
Minithumbup
By: 'Corinne b.'
Jan 23,2018
0 people found
this helpful
I had a chance to rent a room in central London with this great agency, the staff is friendly and helpful and I had really good time during my tenancy. I will be recommend for sure!!...
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“DO NOT RENT WITH THEM! STAY AWAY!They are very ......”

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Jan 22,2018
Minithumbdown
By: 'Ana'
Jan 22,2018
4 people found
this helpful
DO NOT RENT WITH THEM! STAY AWAY! They are very unprofessional, unreliable and don't care about getting a good service. They will not show you the flats and the photos or videos will be from years ago, when the property was newer. They also might ...
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Comment on agent fees
Too expensive for barely work done, at least to help me.
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“Myrooms is the worst letting agent I have dealt with. ......”

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Jan 10,2018
Minithumbdown
By: 'Shan'
Jan 10,2018
2 people found
this helpful
Myrooms is the worst letting agent I have dealt with. I was misled a few months ago in October - They took a £250 agency fee, a £950 deposit plus an additional £950 rent to secure a disgrace of a property. It was specifically a staff member named ...
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Comment on agent fees
£250 for absolutely nothing
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“Amazing experience with this agency. The staff is very professional, ......”

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Jan 03,2018
Minithumbup
By: 'Lester'
Jan 03,2018
0 people found
this helpful
Amazing experience with this agency. The staff is very professional, polite and helpful. My agent Jordi and Aiman assisted me with everything. The room was delivered in perfect conditions as promissed.very grateful...
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Comment on agent fees
Fair
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“Amazing experience. Really professional service and it's a pleasure to ......”

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Dec 19,2017
Minithumbup
By: 'Stefano Luca'
Dec 19,2017
0 people found
this helpful
Amazing experience. Really professional service and it's a pleasure to deal with their agents. It's unusual to find a flatshare company with this level of professionalism....
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Comment on agent fees
Good
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“Hi! I will always recommend MYROOMS. They threat me very ......”

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Dec 08,2017
Minithumbup
By: 'David'
Dec 08,2017
0 people found
this helpful
Hi! I will always recommend MYROOMS. They threat me very well at the office and I was very happy with my flatmates too. Jordi was great...
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Comment on agent fees
Good
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“Myrooms is a very efficient estate agency.They were clear ......”

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Nov 29,2017
Minithumbup
By: 'Irene Rico'
Nov 29,2017
0 people found
this helpful
Myrooms is a very efficient estate agency. They were clear and very professional from the beginning. I will recommend it to everyone coming to London...
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Comment on agent fees
Good
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“I´m very happy with Myrooms, They´ve been so ......”

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Nov 27,2017
Minithumbup
By: 'Mario'
Nov 27,2017
0 people found
this helpful
I´m very happy with Myrooms, They´ve been so kind and helpful to me, thank you guys, Highly recommended....
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“I didn't any problem with this agency.The attention received ......”

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Nov 27,2017
Minithumbup
By: 'Laura Doblas'
Nov 27,2017
0 people found
this helpful
I didn't any problem with this agency. The attention received by the employee was really good. He offered me, good prices and the offer was adjusted to my needs. I recommend this agency to everyone. 100% satisfied....
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Comment on agent fees
He was the best agent, he informes me of everything. He had a respectful treatment. And the offer you made to me was what i was looking for.
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“I contacted with Aiman and he was really helpful to ......”

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Nov 27,2017
Minithumbup
By: 'Tamara'
Nov 27,2017
0 people found
this helpful
I contacted with Aiman and he was really helpful to find me a nice room in city center really close to my work. i didn´t have any problem in the whole time I was in the room,actually was a great time with the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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