Uxbridge, UB8
4.9/5, 588 reviews
97% recommended
91% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
96% lettings fee satisfaction
Estate Agents London | Cameron Group

“Cameron were very helpful in helping us find and rent ......”

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Apr 08,2015
Minithumbup
Ketan Tailor MARLA
By: 'Matthew Johnson'
Apr 08,2015
0 people found
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Cameron were very helpful in helping us find and rent out our property. They answered all queries accordingly and processed paperwork efficiently. Ketan provided a helpful and transparent service that allowed us to complete our letting of the property quickly.
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Opening Hours
Address

Cameron Estate Agents
195 High Street
Uxbridge
Middlesex
UB8 1LB
01895 252000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 98% £195,000 £2,920,000
Lettings 94% 96% £450 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
209 3 263 6 31 1 45 3 25 2
Areas covered
  • UB8
  • UB10
  • UB7
  • UB5
  • WD3
  • HP10
  • UB3
  • HP11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA NALS DPS TDS SAGEagent
Latest Properties
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Cameron Estate Agents Branches (view all )

“So far so good!...”

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Dec 02,2020
Minithumbup
Scott Sharples
By: 'Elle A'
Dec 02,2020
0 people found
this helpful
Very helpful, efficient and knowledgeable. Found a tenant very very quickly. Greatly impressed that Scott took responsibility and got all the documents in place. I hope it all continues to go well, seems too good to be true! Thank you!...
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“Scott has been helping me with letting of my ......”

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Dec 01,2020
Minithumbup
Scott Sharples
By: 'Lynn Chan'
Dec 01,2020
0 people found
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Scott has been helping me with letting of my flat since 2015, happy and satisfied with his services and attention. Attention to details and professional. Thank you....
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“Great service...”

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Nov 26,2020
Minithumbup
Scott Sharples
By: 'Allan Wu'
Nov 26,2020
0 people found
this helpful
Great service. Very professional and efficient process as I was quickly needing a flat. Went by the Cameron Estate Agents office and everybody was very welcoming during the signing. Thanks Scott!...
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“Stefan is very friendly and professional. Qui......”

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Nov 26,2020
Minithumbup
Stefan Baisden
By: 'Gabriel Silveirinha'
Nov 26,2020
0 people found
this helpful
Stefan is very friendly and professional. Quick response and gave me some very useful advice, so I will totally recommend him to anyone looking for a property in Uxbridge....
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“Stefan has been extremely professional in dea......”

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Nov 25,2020
Minithumbup
Stefan Baisden
By: 'M&KC'
Nov 25,2020
0 people found
this helpful
Stefan has been extremely professional in dealing with us, he was very patient and understanding with regards to our situation. Stefan also ensured we were kept up to date at every step despite being so busy himself he always made time to help and answer ...
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“Looking in Uxbridge? Look no further...”

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Nov 23,2020
Minithumbup
Stefan Baisden
By: 'Edward Johnson'
Nov 23,2020
0 people found
this helpful
Stefan has been an excellent agent so far. He has been very attentive and flexible, allowing us to view the property twice without any issues. He has also forwarded me the details of an excellent mortgage broker and solicitor to make the sale as smooth ...
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“Stefan was quick to respond to our enquiries ......”

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Nov 20,2020
Minithumbup
Stefan Baisden
By: 'Elton Cino'
Nov 20,2020
0 people found
this helpful
Stefan was quick to respond to our enquiries and very professional can't recommend him enough. Excellent service top guy from from top estate agents. Thanks...
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“Knowledgeable, friendly and professional...”

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Nov 19,2020
Minithumbup
Stefan Baisden
By: 'Dragomir Raluca Georgiana'
Nov 19,2020
0 people found
this helpful
We’ve clicked with Stefan at our viewing. He is very professional but friendly in the same time. Made us feel at ease and confident in asking questions. Would definitely recommend him as an agent....
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“Working with Stefan Baisden was a great exper......”

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Nov 18,2020
Minithumbup
Stefan Baisden
By: 'Shaun Richards'
Nov 18,2020
0 people found
this helpful
Working with Stefan Baisden was a great experience, he was very professional and attentive. He has good communication and kept me informed throughout. Would definitely recommend as an agent....
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“Efficient and Professional...”

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Nov 17,2020
Minithumbup
Stefan Baisden
By: 'Bapi Indra'
Nov 17,2020
0 people found
this helpful
The level of efficiency and professionalism Stefan has portrayed through my house purchase has been immaculate. I would recommend anyone buying a house at Cameron's to do through this gentleman....
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“Stefan is an incredibly professional agent. K......”

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Nov 17,2020
Minithumbup
Stefan Baisden
By: 'Denzil Adam'
Nov 17,2020
0 people found
this helpful
Stefan is an incredibly professional agent. Knowledgeable of his field and able to establish rapport quickly. Can answer difficult questions with ease and equally showed when he needed further clarification. Appreciate the integrity....
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“Knowledgeable and professional...”

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Nov 17,2020
Minithumbup
Stefan Baisden
By: 'Malik'
Nov 17,2020
0 people found
this helpful
Stefan made the process of searching for a property a pleasure. He has unparalleled local knowledge and went out of his way to answer the many questions I had about potential properties and their surrounding areas. I felt assured that I was in safe hands ...
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“Stefan made the process of looking for a prop......”

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Nov 16,2020
Minithumbup
Stefan Baisden
By: 'Davina'
Nov 16,2020
0 people found
this helpful
Stefan made the process of looking for a property quick and easy! He replied super quick when I had queries and made the whole process as stress free as possible! Thank you!...
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“Rent collection service...”

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Nov 12,2020
Minithumbup
Scott Sharples
By: 'Bruna'
Nov 12,2020
0 people found
this helpful
Cameron's have introduced me to three different sets of tenants for over 10 years for rent collection and never had any problems with them....
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“Great Service...”

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Nov 11,2020
Minithumbup
Stefan Baisden
By: 'David Kingsley'
Nov 11,2020
0 people found
this helpful
I have been very pleased with my experience with Stefan Baisden from Cameron Estate Agents in finding a new home. He has been very helpful and honest throughout the process and a real pleasure to deal with....
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“Worked with Amber Evans,came in touch with he......”

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Nov 11,2020
Minithumbup
Amber Evans
By: 'Razia Kalifa'
Nov 11,2020
0 people found
this helpful
Worked with Amber Evans,came in touch with her through phone, she understood my needs and was quick at action and help me find what I wanted in 4 days. She makes viewing , negotiating, and came a couple of times for a couple viewings and was ...
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“Very friendly and professional. Very helpful ......”

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Nov 11,2020
Minithumbup
Scott Sharples
Scott Sharples
By: 'Adel Rouz'
Nov 11,2020
0 people found
this helpful
Very friendly and professional. Very helpful for tenancy arrangement in this difficult time. Always ready to help and support. Thank you for every thing...
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“I dealt with Amber Evans from Cameron Estate ......”

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Nov 09,2020
Minithumbup
Amber Evans
By: 'Malika mestor'
Nov 09,2020
0 people found
this helpful
I dealt with Amber Evans from Cameron Estate Agents, for a couple of weeks. She was always available, helpful and understanding. Everything went very smooth and quick...
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“Easy to work wth...”

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Oct 21,2020
Minithumbup
Scott Sharples
Amber Evans
By: 'Sumedha Ekanayake'
Oct 21,2020
0 people found
this helpful
It was easy to work with Cameron - they were quick to respond to my requests and within a very short period of time, I was able to move in as a tenant. I highly recommend this estate agent to anyone. The staff - Scott ...
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“Professional . Quick. .Efficient and friendly......”

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Oct 19,2020
Minithumbup
Scott Sharples
By: 'Arjun Floray'
Oct 19,2020
0 people found
this helpful
Professional . Quick. .Efficient and friendly. Always very reliable and helpful whenever required. All members of Cameron that we have spoken/dealt with have been 1st class...
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“Management of 2 Rental Flats...”

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Oct 15,2020
Minithumbup
Scott Sharples
By: 'Jaz Rakhra'
Oct 15,2020
0 people found
this helpful
We Management of 2 Rental Flats being managed by Cameron and there have no issues with the level of service we have had from them....
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“I am very happy with Cameron state agency . ......”

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Oct 13,2020
Minithumbup
Scott Sharples
By: 'Kaskos'
Oct 13,2020
0 people found
this helpful
I am very happy with Cameron state agency . They are managing my flat for more than 2 years . I found staff efficient& friendly. They have Good communication . Easy to reach them over the phone or via emai ....
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“Very professional and efficient service...”

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Oct 05,2020
Minithumbup
Scott Sharples
By: 'Harjeet Matharu'
Oct 05,2020
0 people found
this helpful
I found the overall experience very quick and easy - they found a tenant for my property within a week and had great communication throughout....
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“Lucie is very nice person showing me the prop......”

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Oct 05,2020
Minithumbup
By: 'Suneeta Dronavalli'
Oct 05,2020
0 people found
this helpful
Lucie is very nice person showing me the properties. She is punctual, polite, friendly and professional. All my queries are perfectly answered. She is the best. Also Simeon is good, noted down all my requirements and sending me the links of the properties to choose ...
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“Excellent service....”

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Sep 30,2020
Minithumbup
Scott Sharples
By: 'Niraj Tanna'
Sep 30,2020
0 people found
this helpful
Excellent service. Scott is very helpful person and provides perfect solutions for our flats to rent out. Good value for money overall. Thanks and keep it up!...
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Staff picture Scott Sharples
(229)
Staff picture Clive Edwards MNAEA
(11)
Staff picture Michelle Mellars MARLA
(28)
Staff picture Charlotte Hood
(1)
Staff picture Stefan Baisden
(12)
Staff picture Amber Evans
(4)
Staff picture Lily Meredith
(0)

Tenant Fees

Overall Fees
£50 (inc. VAT), On Completion

LATE PAYMENT OF RENT
Interest of 3% above the Bank of England Base Rate on any payment of Rent which remains outstanding for fourteen days or more. Interest will be payable after fourteen days until the date on which the Rent is actually paid.

VARIATION, ASSIGNMENT OR NOVATION OF A TENANCY WHEN REQUESTED BY THE TENANT: £50.00 inc VAT
Contract negotiation, arranging paperwork, amending terms, re-protecting the security deposit (Subject to agreement)

EARLY TERMINATION (SURRENDER) OF THE AGREEMENT
Cost of compensating for any loss suffered by the Landlord or reasonable costs incurred by the letting agent due to an early termination (surrender) of the tenant agreement at the tenant’s request (Subject to agreement)

COST OF REPLACEMENT of remote controls; entry fobs; keys; parking
fobs; parking remotes; parking permits or other security devices.

Payments in respect of utilities, communication services, TV licence and council tax.

Last updated on 31/05/2019, 3:43 PM by Scott Sharples - Assistant Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The Cameron Group is a member of The Property Ombudsman Service (TPOS) and as such we are committed to providing the highest levels of customer service to all our clients.

If you feel that we have not lived up to your expectations in any way, we would like to hear from you in order to investigate the matter.

Please direct all communication to complaints@cameron.co with reference to the appropriate person(s) you wish to raise your complaint with or via post to the “Complaints Department” at address referenced in stage three.

To ensure that your interests are safeguarded, our complaints procedure has been structured in which any raised complaints are handled; this allows us to manage any issues or concerns effectively and ensures that they are dealt with as quickly as possible.
You may find below our process for submitting complaints in relation to:

• Estate Agency
• Residential Lettings & Property Management
Residential Estate Agency - Making a Complaint

Stage One - Sales Manager
We ask that all complaints are first raised and directed to the Sales Manager of the department that you have been dealing with. The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage Two – Sales Director
If you remain dissatisfied, you may then further your complaint in writing to the Sale Director responsible for Estate Agency operations; the Branch Manager can supply you with the details of the appropriate person. You must write to them within one month of receiving the response from the Branch Manager.
The escalation will be acknowledged within five working days of receipt and the Sales Director will work with you to try and resolve any issues raised as promptly as possible. A written response to summarise any investigations and steps taken will be sent within fifteen working days.

Stage Three – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter/email will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MARLA MNAEA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage Four - The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service (TPOS) will not consider your complaint until our internal complaints procedure has been exhausted.

You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events.

The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.

Residential Lettings & Property Management - Making a Complaint

Stage 1 – Senior Lettings Manager
We ask that all complaints are first raised and directed to the Senior Lettings Manager.

The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage 2 – Head of Property Management
Should your complaint remain unresolved, you may refer it to the Head of Property Management. We request that you send a written summary of your complaint to the Head of Property Management, within one month of receiving the Senior Lettings Manager response.

They will acknowledge your complaint within five working days of receipt and provide you with a written response within fifteen working days.

Stage 3- Company Final View Point – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made.in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MNAEA MARLA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage 4 – The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service

(TPOS) will not consider your complaint until our internal complaints procedure has been exhausted. You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 12:46 PM 20/07/2017 by Ketan Tailor

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Cameron Estate Agents

Branch - Uxbridge, UB8