Burnley, BB11
4.9/5, 53 reviews
92% recommended
100% sales valuation accuracy
92% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction

“Dawn was very proffessional in her approach to us when ......”

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Apr 07,2015
Minithumbup
By: 'dawn stuttard'
Apr 07,2015
0 people found
this helpful
Dawn was very proffessional in her approach to us when we had to sell may uncles house after his death, She gave us excellant advise on the asking price and dealt with the negotations on our behalf. She looked after our interests at all times. Excellent.
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Opening Hours
Address

Reeds Rains
20 Manchester Road
Burnley
Lancashire
BB11 1HH
01282 429191

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 92% £40,000 £245,000
Lettings 0% 99% £295 £350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 3 3 20 0 22 1 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Very helpful and thoroughservice advised me t......”

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Nov 12,2020
Minithumbup
By: 'Simon Armstrong'
Nov 12,2020
0 people found
this helpful
Very helpful and thorough service advised me through the process to a speedy conclusion. Totally faultless sale. I will be using again....
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“Magnificent Mollie Yates...”

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Feb 03,2020
Minithumbup
By: 'Mark Aylett'
Feb 03,2020
0 people found
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Mollie Yates in the Burnley office has been very helpful for myself in buying 2 properties in the Burnley area. She is regularly chasing the vendors on my behalf to get the sales through quickly and was very professional in finding me the right properties that ...
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“Mollie and Racheal in Burnley branch are abso......”

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Jan 08,2020
Minithumbup
By: 'Marlena Kelly'
Jan 08,2020
0 people found
this helpful
Mollie and Racheal in Burnley branch are absolutely FANTASTIC ! Grate contact ! Sale in about 2 weeks! Highly recomended ! Thank you...
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“I found all the staff at Reeds Rains Burnley ......”

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Dec 22,2019
Minithumbup
By: 'Jay Nelson'
Dec 22,2019
0 people found
this helpful
I found all the staff at Reeds Rains Burnley branch to be very friendly, however in the main, I spoke to Mollie who always took the time to listen to my queries and reassure me where ever she could, which in today's busy world is ...
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“Mr and Mrs Quintas...”

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Nov 25,2019
Minithumbup
By: 'Joao Afonso Quintas'
Nov 25,2019
0 people found
this helpful
Your team was very friendly and very helpful. we have let a house in Barnoldswick and everything was done perfectly without stress. special thanks to Lorna Mason who take care of everything for us, very kind and very professional, she is the best. we will ...
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“Good service...”

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Jun 17,2019
Minithumbup
By: 'Maggie'
Jun 17,2019
1 people found
this helpful
I have used reeds and rains previously and was happy with there service so I went back this time to sell my house excellent service and efficient staff thank you ....
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Comment on agent fees
Competitive .
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“38 preswich st...”

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Jun 15,2019
Minithumbup
By: 'paul'
Jun 15,2019
0 people found
this helpful
all staff were wonderful helpful and happy,it was a very sad time for me having to sell my sisters house after recently losing her.i am clad i chose reeds rains burnley branch because they gave me superb guidance.an extra big thank you ...
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Comment on agent fees
fair
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“maintenance...”

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Apr 16,2019
Minithumbup
By: 'red maintenance'
Apr 16,2019
0 people found
this helpful
pleasure to work with the staff at this branch very friendly in person and over the phone, information requested is always supplied at their earliest opportunity...
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Comment on agent fees
na
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“Brilliant service...”

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Feb 11,2019
Minithumbup
By: 'Kathryn'
Feb 11,2019
0 people found
this helpful
Cannot thank the entire team enough for handling the sale of my property. They were helpful friendly and professional throughout....even dealing with the viewings for me when I was out. Communication was excellent throughout the process. I'd like to give special thanks to the ...
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Comment on agent fees
Ifound the fees reasonable for the service I received
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“New in house rent management...”

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Dec 18,2018
Minithumbdown
By: 'Laura Mason'
Dec 18,2018
0 people found
this helpful
Very happy with the overall service, all staff were friendly and helpful. Their new in house management services makes the process more straight forward - would highly recommend to anyone looking to rent within the area. Thanks again...
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Comment on agent fees
Good value for money
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“A Pleasure from Start to Finish!...”

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Oct 02,2018
Minithumbup
By: 'Michael B'
Oct 02,2018
0 people found
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Rachel Tuley was a pleasure to deal with from start to finish. From getting the viewing booked in quickly, to passing on our offer, to picking up the keys. All round we had a great experience for purchasing our new home! Thanks Rachel!...
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“New in house rent management...”

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Oct 02,2018
Minithumbdown
By: 'Laura Mason'
Oct 02,2018
0 people found
this helpful
Very happy with the overall service, all staff were friendly and helpful. Their new in house management services makes the process more straight forward - would highly recommend to anyone looking to rent within the area. Thanks again...
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Comment on agent fees
Good value for money
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“Excellent agents. I have named two who we had the ......”

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Oct 01,2018
Minithumbup
By: 'Sharon'
Oct 01,2018
0 people found
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Excellent agents. I have named two who we had the most dealings with but all the staff at this branch were extremely friendly helpful and polite whilst always professional....
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Comment on agent fees
In line with other agents in this area.
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“Renting with reads...”

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Jul 24,2018
Minithumbdown
By: 'D. Mccaffrey'
Jul 24,2018
0 people found
this helpful
Attempted to rent using reads, I had trouble with getting references from my previous landlord. Rather than work with me through this they hung up when I called about my application and would not reply. Abysmal service, not on side at al and left me ...
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Comment on agent fees
Reasonable fees.
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By: Daniel Mccaffrey
Jul 25, 2018
View all comments (2)
I have since started applications with another agency as I was unable to reach your office after being hung up on twice. Your attempts at contact only came after this review was posted. This is a shame as your initial customer service was quite good but your handling of the situation means I won't be using your services anymore. ...

“Hassle-free and friendly service...”

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Jun 18,2018
Minithumbup
By: 'Danny'
Jun 18,2018
0 people found
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Reeds Rains were able to sell my house at a satisfactory price with minimal effort or involvement from myself. Sarah, Rachel and Dawn were always happy to help with any queries and they regularly kept me up to date throughout the sales process. I would ...
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Comment on agent fees
I think that the fees were in line with those of other local agents
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“Top service...”

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Jun 09,2018
Minithumbdown
By: 'Taylors'
Jun 09,2018
1 people found
this helpful
We have just bought a house through Reeds Rain and cannot thank the girls enough for all their help from start to finish. Very professional, helpful and very responsive to emails/calls. If we decided to sell in the future we would definately pick Reeds ...
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Comment on agent fees
Na
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“Phenomenal buying experience...”

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Apr 29,2018
Minithumbup
By: 'Luke'
Apr 29,2018
1 people found
this helpful
Dawn was very helpful and professional in helping me find and buy my first home. She always gave me quick honest responses and never left me in doubt....
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“Five Star experience...”

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Apr 04,2018
Minithumbup
By: 'The Rooke’s'
Apr 04,2018
1 people found
this helpful
Everything from the selling strategy to the point of sale and even beyond was excellent. Always in contact and great at negotiating on your behalf....
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Comment on agent fees
Very good
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“Excellent communicators...”

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Mar 20,2018
Minithumbup
By: 'Patrick G'
Mar 20,2018
1 people found
this helpful
Dawn and the staff at reeds rains have been extremely helpful in our recent purchase. They have communicated really well with us and kept us up to date. They responded to queries quickly by phone and email and were able to always get us an ...
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“Very Impressed...”

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Mar 19,2018
Minithumbup
By: 'M'
Mar 19,2018
0 people found
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Dawn was very easy to work with when going through the process of purchasing the house. All enquiries were replied to very quickly and I was kept well informed on progress. Thanks for all your help Dawn....
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“The service provided by Rachel Tyrer and the team has ......”

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Mar 13,2018
Minithumbup
By: 'Laura & Nathan'
Mar 13,2018
0 people found
this helpful
The service provided by Rachel Tyrer and the team has been second to none. Rachel goes above and beyond. She is on the ball, helpful and friendly. As first time buyers, the process was new to us but having Rachel at the other end of ...
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“Highly recommended company to use. Would use them again and ......”

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Feb 20,2018
Minithumbup
By: 'Heidi'
Feb 20,2018
0 people found
this helpful
Highly recommended company to use. Would use them again and again { customer satisfaction 100%}. 5 Star Service! Rachel and Dawn are fabulous!...
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Comment on agent fees
you get what you pay for
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“Dawn was very helpful both in arranging the initial viewings, ......”

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Feb 05,2018
Minithumbup
By: 'DB'
Feb 05,2018
0 people found
this helpful
Dawn was very helpful both in arranging the initial viewings, taking us through the offer process and afterwards in keeping us and the seller informed as to developments....
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Comment on agent fees
N/A
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“Very pleased with the service I was a difficult customer ......”

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Jan 27,2018
Minithumbup
By: 'RIck Greenwood'
Jan 27,2018
1 people found
this helpful
Very pleased with the service I was a difficult customer with various issues to contend with Sarah and the team went above and beyond to cater for my needs to find my perfect please couldn't be happier HUGE thank u...
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Comment on agent fees
Excellent cheaper than most on the market
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“We have just purchased a property with Reeds Rains and ......”

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Nov 30,2017
Minithumbup
By: 'Craig and Jesse'
Nov 30,2017
0 people found
this helpful
We have just purchased a property with Reeds Rains and the process was quick and efficient. They always kept us informed of the stages via phone and email and if we needed any information, we always had a quick response. Highly recommended estate agent....
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Comment on agent fees
Very good
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“Massive thanks to all staff at Reed Rains Burnley especially ......”

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Nov 30,2017
Minithumbup
By: 'Miss Tunesi'
Nov 30,2017
0 people found
this helpful
Massive thanks to all staff at Reed Rains Burnley especially Rebekka who has gone above and behond to make my sale go smoothly. It has been a pleasure and I would highly recommend your services....
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Comment on agent fees
Good
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“From start to finish of the sale I found these ......”

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Oct 13,2017
Minithumbup
By: 'Michael in Burnley'
Oct 13,2017
0 people found
this helpful
From start to finish of the sale I found these two ladies very efficient and professional in the way they presented the property to the market, conducted viewings and kept me informed every step of the way on feed back from the viewings to completion ...
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Comment on agent fees
I thought the fees were reasonable, because in the end I obtained an offer near the asking price.
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“Sold my house in less than a monthReally friendly and ......”

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Oct 07,2017
Minithumbup
By: 'Julie'
Oct 07,2017
0 people found
this helpful
Sold my house in less than a month Really friendly and helpful right up to moving into my new house Thank you...
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Comment on agent fees
I was happy with the fees
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“Very good. Initially with my offer the communication was prompt ......”

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Sep 28,2016
Minithumbup
By: 'Dave Maynard'
Sep 28,2016
0 people found
this helpful
Very good. Initially with my offer the communication was prompt and clear, which enabled me to purchase the house. A query regarding tenure was also subsequently clarified by Dawn. When there was a delay with the searches she liaised with both sets of solicitors to ...
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Comment on agent fees
No comment, as paid by the seller.
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“We received excellent customer service and advice from both Dawn ......”

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May 21,2015
Minithumbup
By: 'Lisa Riding'
May 21,2015
0 people found
this helpful
We received excellent customer service and advice from both Dawn and Kevin at the branch in Burnley. We were kept updated with the progress of our sale and the purchase of our new property regularly. Kevin gave us fantastic advice on which mortgage to go ...
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Last updated at 11:56 AM 21/11/2018 by allAgents

Awards won by Reeds Rains, Burnley BB11 1HH


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