Uxbridge, UB8
4.9/5, 623 reviews
97% recommended
91% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
Estate Agents London | Cameron Group

“Very positive, intelligent, and responsible person. It was pleasure to ......”

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Apr 06,2015
Minithumbup
Scott Sharples
By: 'Tatjana'
Apr 06,2015
3 people found
this helpful
Very positive, intelligent, and responsible person. It was pleasure to had a deal with Scott Sharples. He provided fast and qualified consultation.
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Opening Hours
Address

Cameron Estate Agents
195 High Street
Uxbridge
Middlesex
UB8 1LB
01895 252000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 98% £195,000 £2,920,000
Lettings 95% 96% £450 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
218 3 278 8 32 1 53 3 25 2
Areas covered
  • UB8
  • UB10
  • UB7
  • UB5
  • WD3
  • HP10
  • UB3
  • HP11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA NALS DPS TDS SAGEagent
Latest Properties
Images & Videos
Cameron Estate Agents Branches (view all )

“Worst Experience...”

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Apr 19,2021
Minithumbdown
Scott Sharples
By: 'Yasmine'
Apr 19,2021
0 people found
this helpful
This is the worst agency to work with. At first they appear to be very involved and engaged but it turns out all they cared about was getting the flat out of their hands and for me to pay for it. I have had the ...
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By: Scott Sharples
Apr 20, 2021
View all comments (1)
Dear Yasmine, Thank you for review I am shocked with the content which contains many omissions and inaccuracies and is little reflection of the true circumstances of your Tenancy. Once you took possession of the subject property, you found out from your employer you were able to work from home, so did not need the apartment to be close to work. Within three weeks of occupation, you decided you wanted to leave despite signing a legally binding tenancy agreement for 12 months. At Cameron ...

“Amber was a delight. Would strongly recommend....”

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Apr 16,2021
Minithumbup
Amber Evans
By: 'Anthony'
Apr 16,2021
0 people found
this helpful
Amber was a delight. She's a charismatic, knowledgeable and energetic person; that helped my partner and I not only find a great home, but helped ease our transition during trying times. She was professional, handling all and any queries swiftly and efficiently. She was also ...
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“Cameron - Scott Sharples...”

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Apr 13,2021
Minithumbup
Scott Sharples
By: 'Vivek'
Apr 13,2021
0 people found
this helpful
I've used Cameron for a number of years and primarily through Scott Sharples with his expertise. Scott produces high standard of management with great attention to detail. Scott's work on organising and facilitating potential tenants is a leading example of excellence and stewardship. Scott builds ...
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“Renting property in Cameron is a wonderful ex......”

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Apr 13,2021
Minithumbup
Amber Evans
By: 'Yiran'
Apr 13,2021
0 people found
this helpful
Renting property in Cameron is a wonderful experience with the responsible person in there. If I have any questions Cameron always be there with patient to give us help. And also they give us a lovely property and life experience in UK....
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“Great help, smooth moving in very professiona......”

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Apr 13,2021
Minithumbup
Amber Evans
By: 'Malika'
Apr 13,2021
0 people found
this helpful
Great help, smooth moving in very professional. I would definitely recommend dealing with Amber. She is listening, reactive and very helpful...
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“As a first time buyer who knew nothing about ......”

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Apr 09,2021
Minithumbup
Stefan Baisden
By: 'Hesham'
Apr 09,2021
0 people found
this helpful
As a first time buyer who knew nothing about the process of buying a new flat, Stefan Baisden was really helpful, friendly and explaining all the details and how the whole buying process will be. He was also very reassuring and answering every single inquiry ...
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“I highly recommend Stefan Baisden for his pro......”

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Apr 01,2021
Minithumbup
Stefan Baisden
By: 'RC'
Apr 01,2021
0 people found
this helpful
I highly recommend Stefan Baisden for his professionalism, patience, excellent customer care and negotiating skills throughout my journey in purchasing a property though Cameron...
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“Great Team To Work With....”

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Apr 01,2021
Minithumbup
Stefan Baisden
By: 'Yalda'
Apr 01,2021
0 people found
this helpful
I used Cameron Estate Agent for buying my property and it was by far the best experience of buying a property. Fantastic team to work with and provide great service. Stefan was very professional, friendly, was attentive and responded to communication quickly. It was a ...
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“very responsible for the whole process during......”

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Mar 24,2021
Minithumbdown
By: 'kyle'
Mar 24,2021
0 people found
this helpful
very responsible for the whole process during the time when we rented.And excellent attitude and ability also make us feel comfortable and safe.very nice option to choose!...
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“Great company with great agents...”

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Mar 22,2021
Minithumbup
Stefan Baisden
By: 'Georgia&Miquel'
Mar 22,2021
0 people found
this helpful
We have recently purchased a flat through Cameron agency and are very pleased with our agent Stefan. As first buyers we had a few questions and were interested in visiting a few sites before making a decision. Stefan was very friendly and gave us a ...
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“Superb Service...”

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Mar 13,2021
Minithumbup
Stefan Baisden
Clive Edwards MNAEA
By: 'Maria'
Mar 13,2021
0 people found
this helpful
Fantastic team to work with , Stefan in particular who is a professional agent. He has made the process so smooth for us , will definitely recommend Cameron to anyone wishing to list , buy or let a property in Uxbridge....
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“Great team and great service by Cameron, help......”

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Mar 12,2021
Minithumbup
Stefan Baisden
By: 'Rafia'
Mar 12,2021
0 people found
this helpful
Great team and great service by Cameron, helped me find what I was looking for and made the process easier and stress free for a first time buyer. Stefan, professional, friendly and polite.. absolute pleasure to work with....
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“Our experience with cameron is excellent so f......”

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Mar 11,2021
Minithumbup
Scott Sharples
By: 'Simran'
Mar 11,2021
0 people found
this helpful
Our experience with cameron is excellent so far Also the staff is reliable especially Scott(Uxbridge) Looking forward to more engagements with Cameron estate...
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“Great agency – understanding and supportive!...”

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Mar 07,2021
Minithumbup
Stefan Baisden
Clive Edwards MNAEA
By: 'Pallang'
Mar 07,2021
0 people found
this helpful
Compared to other local estate agencies, Cameron are easier to work with as they work with you and support you at every stage. Sales rep. Stefan Baisden has particularly been great, as he showed understanding, support and professionalism from day one. We are very happy ...
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“Stefan is a professional and easy to work with sales ......”

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Mar 02,2021
Minithumbup
Stefan Baisden
By: 'Deepak'
Mar 02,2021
0 people found
this helpful
Stefan is a professional and easy to work with sales negotiator. He is diligent, easy to work with and gave great advice when purchasing the property....
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“Fantastic Service...”

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Mar 02,2021
Minithumbup
By: 'A. Dawes-Mullings'
Mar 02,2021
0 people found
this helpful
I was pleased with the service given by the agent. The service was professional and carried out in a manner that is of a high standard. The estate agent demonstrated experience and knowledgable about the process....
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“Splendid Service...”

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Mar 02,2021
Minithumbup
Scott Sharples
By: 'R.Mullings'
Mar 02,2021
0 people found
this helpful
I was guided through the process, and the agent was very kind and helpful from the very start. I was provided with all the relevant information, and professionalism was the order of the day. Scott Sharples offered insightful, courteous and professional service and provided answers ...
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“Respect and helpful...”

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Mar 01,2021
Minithumbup
Scott Sharples
By: 'Tariq'
Mar 01,2021
0 people found
this helpful
Scott agent was kind and helpful. He treat his customers respectfully and i am glad to meet him and deal with his office....
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Comment on agent fees
Good
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“You are amazing Scott! Thanks a lot!...”

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Feb 22,2021
Minithumbup
Scott Sharples
By: 'Maria'
Feb 22,2021
0 people found
this helpful
Scott has delivered everything smoothly & perfectly given a short span of time! I deeply appreciate his hard work. I work in the NHS and hardly had the time to respond but he has been patient & understanding throughout the process. It took only about a week ...
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“I have been using Cameron Estate Agents for a......”

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Feb 17,2021
Minithumbup
Scott Sharples
By: 'Simon'
Feb 17,2021
0 people found
this helpful
I have been using Cameron Estate Agents for around 5 years now. They property manage my buy to let flat in Uxbridge. They are a friendly, professional and responsive company whose overall service has been excellent....
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“Our agent was so helpful and lovely. She made......”

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Feb 17,2021
Minithumbup
Amber Evans
By: 'Poppy'
Feb 17,2021
0 people found
this helpful
Our agent was so helpful and lovely. She made us feel at ease and excited about moving forward. Amber made our journey better than we could have imagined- thank you to her!...
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“Newly given property to Cameron's. Great serv......”

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Feb 10,2021
Minithumbup
Scott Sharples
By: 'Anjali'
Feb 10,2021
0 people found
this helpful
Newly given property to Cameron's. Great service provided so far from Scott - quick responses and resolution of any issues...
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“The whole process was quick and efficient, an......”

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Feb 08,2021
Minithumbup
Scott Sharples
By: 'Jennifer'
Feb 08,2021
0 people found
this helpful
The whole process was quick and efficient, and Scott handled everything from start to finish (i.e when tenants moved in) without a fault. I didn't have to get involved much so it was stress-free....
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“Scott and his team were highly proactive and ......”

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Feb 01,2021
Minithumbup
Scott Sharples
By: 'Avinash'
Feb 01,2021
0 people found
this helpful
Scott and his team were highly proactive and helpful in finding the right tenant for our property. Their professional approach in making it happen is definetly plausible....
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“Ive used Cameron for a few years now and they......”

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Jan 30,2021
Minithumbup
Scott Sharples
By: 'Scott'
Jan 30,2021
0 people found
this helpful
Ive used Cameron for a few years now and they have always provided a very professional service. My propery has never been empty, they always find me a new tenant straight away. I mostly deal with scott sharples and he is very helpful and efficient....
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Staff picture Scott Sharples
(245)
Staff picture Clive Edwards MNAEA
(13)
Staff picture Michelle Mellars MARLA
(28)
Staff picture Charlotte Hood
(1)
Staff picture Stefan Baisden
(23)
Staff picture Amber Evans
(8)
Staff picture Patrick Meredith
(0)
Staff picture Lily Meredith
(0)

Tenant Fees

Overall Fees
£50 (inc. VAT), On Completion

LATE PAYMENT OF RENT
Interest of 3% above the Bank of England Base Rate on any payment of Rent which remains outstanding for fourteen days or more. Interest will be payable after fourteen days until the date on which the Rent is actually paid.

VARIATION, ASSIGNMENT OR NOVATION OF A TENANCY WHEN REQUESTED BY THE TENANT: £50.00 inc VAT
Contract negotiation, arranging paperwork, amending terms, re-protecting the security deposit (Subject to agreement)

EARLY TERMINATION (SURRENDER) OF THE AGREEMENT
Cost of compensating for any loss suffered by the Landlord or reasonable costs incurred by the letting agent due to an early termination (surrender) of the tenant agreement at the tenant’s request (Subject to agreement)

COST OF REPLACEMENT of remote controls; entry fobs; keys; parking
fobs; parking remotes; parking permits or other security devices.

Payments in respect of utilities, communication services, TV licence and council tax.

Last updated on 31/05/2019, 3:43 PM by Scott Sharples - Assistant Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The Cameron Group is a member of The Property Ombudsman Service (TPOS) and as such we are committed to providing the highest levels of customer service to all our clients.

If you feel that we have not lived up to your expectations in any way, we would like to hear from you in order to investigate the matter.

Please direct all communication to complaints@cameron.co with reference to the appropriate person(s) you wish to raise your complaint with or via post to the “Complaints Department” at address referenced in stage three.

To ensure that your interests are safeguarded, our complaints procedure has been structured in which any raised complaints are handled; this allows us to manage any issues or concerns effectively and ensures that they are dealt with as quickly as possible.
You may find below our process for submitting complaints in relation to:

• Estate Agency
• Residential Lettings & Property Management
Residential Estate Agency - Making a Complaint

Stage One - Sales Manager
We ask that all complaints are first raised and directed to the Sales Manager of the department that you have been dealing with. The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage Two – Sales Director
If you remain dissatisfied, you may then further your complaint in writing to the Sale Director responsible for Estate Agency operations; the Branch Manager can supply you with the details of the appropriate person. You must write to them within one month of receiving the response from the Branch Manager.
The escalation will be acknowledged within five working days of receipt and the Sales Director will work with you to try and resolve any issues raised as promptly as possible. A written response to summarise any investigations and steps taken will be sent within fifteen working days.

Stage Three – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter/email will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MARLA MNAEA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage Four - The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service (TPOS) will not consider your complaint until our internal complaints procedure has been exhausted.

You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events.

The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.

Residential Lettings & Property Management - Making a Complaint

Stage 1 – Senior Lettings Manager
We ask that all complaints are first raised and directed to the Senior Lettings Manager.

The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage 2 – Head of Property Management
Should your complaint remain unresolved, you may refer it to the Head of Property Management. We request that you send a written summary of your complaint to the Head of Property Management, within one month of receiving the Senior Lettings Manager response.

They will acknowledge your complaint within five working days of receipt and provide you with a written response within fifteen working days.

Stage 3- Company Final View Point – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made.in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MNAEA MARLA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage 4 – The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service

(TPOS) will not consider your complaint until our internal complaints procedure has been exhausted. You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 12:46 PM 20/07/2017 by Ketan Tailor

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Cameron Estate Agents

Branch - Uxbridge, UB8