Normanton, WF6
4.9/5, 218 reviews
98% recommended
95% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
0% lettings fee satisfaction

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


“From the very first minute to the last I thought ......”

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Apr 06,2015
Minithumbup
Alison
By: 'M.'
Apr 06,2015
0 people found
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From the very first minute to the last I thought the employees were excellent. The sale of my house wasn't always straight forward but they were professional and always kept me informed. Alison from the Normanton branch was particularly outstanding going that extra mile.....
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Opening Hours
Address

Richard Kendall Estate Agent
10 High Street
Normanton
West Yorkshire
WF6 2AB
01924 899870

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £69,450 £1,420,000
Lettings 100% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 132 2 77 2 3 1
Areas covered
  • WF1
  • WF4
  • WF6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA RICS UKALA TPOS Sales TPOS
Latest Properties
Images & Videos

“Recommended & Sarah has been a star from Start to finish...”

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May 06,2021
Minithumbup
Sarah
By: 'Emma'
May 06,2021
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I was a Buyer, Id sold my house during lockdown, first house fell through & my buyers only gave me 3 months to complete I had just over 2 months to find a house & complete, I had terrible trouble with other agents getting through or calling me back ...
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By: Richard Kendall Estate Agent
May 06, 2021
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Thanks so much for your review. ...

“Sale of property...”

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Apr 30,2021
Minithumbup
Sarah
Alison
By: 'Rebecca Etherington'
Apr 30,2021
0 people found
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Richard Kendal in Normanton dealt with the sale of our property. I would highly recommend them. They are very kind effective and patient. They made our sale so much easier. A big thank you to Sarah....
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By: Richard Kendall Estate Agent
May 04, 2021
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Thank you for the 5* review ...

“Fantastic customer service!...”

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Apr 16,2021
Minithumbup
Sarah
By: 'Bethany'
Apr 16,2021
0 people found
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Fantastic customer service! As a first time buyer I had lots of questions about the whole buying process, and queries in regards to my property. Sarah was always friendly and polite and got back to me swiftly with responses. I would definitely recommended this estate ...
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By: Richard Kendall Estate Agent
Apr 16, 2021
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Thanks so much for your review. ...

“Absolutely fantastic service, thank you so mu......”

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Apr 14,2021
Minithumbup
Karen
Sarah
By: 'Hayley'
Apr 14,2021
0 people found
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Absolutely fantastic service, thank you so much for helping with our move. Professional from start to finish. Highly recommended Richard Kendall....
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Apr 14, 2021
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Thanks so much for your review. ...

“I have been dealing with Richard Kendall for a number of years through selling various properties and have always found them very professional Karen...”

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Mar 02,2021
Minithumbup
Karen
Sarah
By: 'Allison'
Mar 02,2021
0 people found
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Karen and the team are very professional and very good at keeping you up to date with everything that's happening with the sale of your property....
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“Great Service...”

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Feb 16,2021
Minithumbup
Karen
By: 'Paul'
Feb 16,2021
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I couldn't recommend Karen and the Richard Kendal team highly enough. We had regular contact with Karen and feedback from viewings was always prompt. Karen really did go above and beyond to help us get over the exchange and sold line....
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By: Richard Kendall Estate Agent
Feb 18, 2021
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Thanks so much for your review. ...

“Would highly recommend Richard Kendall, Karen......”

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Feb 07,2021
Minithumbup
Karen
By: 'Christopher Rodgers'
Feb 07,2021
0 people found
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Would highly recommend Richard Kendall, Karen did a fantastic job with my new home purchase, many thanks Karen and the rest of the team...
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By: Richard Kendall Estate Agent
Feb 08, 2021
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Thank you for taking the time to leave a review for Karen at our Normanton office. ...

“Excellent Service...”

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Jan 05,2021
Minithumbup
Sarah
By: 'Bev'
Jan 05,2021
0 people found
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Excellent service from start to finish. I was kept informed of activity on a weekly basis as a minimum, once a buyer was found Sarah supported the process keeping me updated and chasing updates when required. Would definately recommend....
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By: Richard Kendall Estate Agent
Jan 05, 2021
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Thank you for your 5* review of Sarah and the excellent service that you received. ...

“FTB...”

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Dec 13,2020
Minithumbup
Karen
By: 'Andrew'
Dec 13,2020
0 people found
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As a FTB, it was nice to be in the hands of someone who kept you updated regularly and handled any queries quickly. Karen was great throughout! The only critique I would have, is as a FTB with no chain for both buyer and vendor, ...
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“Sold my property using Richard Kendall. The w......”

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Nov 25,2020
Minithumbup
By: 'Gabriella'
Nov 25,2020
0 people found
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Sold my property using Richard Kendall. The whole process was smooth, the team really looked after me from initial valuation right through to completion of contracts. They regularly followed up with my solicitor to keep the process moving forward and kept me updated at all ...
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By: Richard Kendall Estate Agent
Nov 25, 2020
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Thank you so much for your review. ...

“Absolutely Fantastic!...”

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Nov 18,2020
Minithumbup
Karen
By: 'Bethany'
Nov 18,2020
0 people found
this helpful
Karen Dawson was absolutely fantastic throughout our buying process. Not only did she remain in constant contact with us regarding our purchase, but she also helped in chasing down our solicitors for updates. This was our first home and she provided loads of guidance and ...
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By: Richard Kendall Estate Agent
Nov 19, 2020
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Thanks so much for your review and recommendation. ...

“Thanks Sarah and the staff at Richard Kendals......”

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Oct 29,2020
Minithumbup
Sarah
By: 'Graham'
Oct 29,2020
0 people found
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Thanks Sarah and the staff at Richard Kendals for all your help with my long awaited house sale we should have used Kendals from the beginning but with your help got there in the end...
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By: Richard Kendall Estate Agent
Oct 29, 2020
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Thank you for the 5* review ...

“nSarah at Richard Kendall - Normanto....”

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Oct 23,2020
Minithumbup
Sarah
By: 'john'
Oct 23,2020
0 people found
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Sarah at Richard Kendall - Normanton please accept this review as a compliment to you in particular and the Richard Kendall process. We had our house on sale for nearly 2 years and then decided to ditch Purple Bricks and go with RK throughout the last 4 ...
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By: Richard Kendall Estate Agent
Oct 24, 2020
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Thanks so much for your review, it is greatly appreciated. ...

“Highly recommend...”

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Oct 03,2020
Minithumbup
Karen
By: 'Christian'
Oct 03,2020
0 people found
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Absolutely fantastic, honestly felt like the sale would have taken twice as long of Karen hadn't been involved, she deserved my solicitor fee's more than my actual solicitor...
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By: Richard Kendall Estate Agent
Oct 05, 2020
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Thank you for your review. ...

“Fab service and kept me updated throughout th......”

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Oct 02,2020
Minithumbup
Karen
By: 'Sarah'
Oct 02,2020
0 people found
this helpful
Fab service and kept me updated throughout the whole buying process. Went above and beyond for us. Would definitely recommend....
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By: Richard Kendall Estate Agent
Oct 05, 2020
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Thank you for your review. ...

“Thank you Karen for the excellent service you......”

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Oct 02,2020
Minithumbup
Karen
By: 'Susan'
Oct 02,2020
0 people found
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Thank you Karen for the excellent service you provided with sale of our house ,nothing too much trouble and always there on the end of the phone with help and advice ,would definitely recommend your services to anyone ,Susan saxton...
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By: Richard Kendall Estate Agent
Oct 05, 2020
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Thank you for your review. ...

“THANK YOU KAREN!...”

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Sep 16,2020
Minithumbup
Karen
By: 'Danielle'
Sep 16,2020
0 people found
this helpful
Karen was fantastic!! She guided us every step of the way through purchasing our property and even helped in areas our own estate agents should have stepped up! Karen is very professional, easy to speak to and makes the processes and procedures easy to understand. ...
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By: Kirsty
Sep 17, 2020
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Thank you so much for your 5* review of Karen. ...

“As a first time buyer all this was massively ......”

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Aug 29,2020
Minithumbup
Karen
By: 'Luke'
Aug 29,2020
0 people found
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As a first time buyer all this was massively new to me and I don’t think I could of done it all without Karen, she was amazing from start to finish. Would definitely recommend Richard Kendall. Once again thank you Karen for all your ...
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By: Richard Kendall Estate Agent
Sep 01, 2020
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Thanks so much for you review. ...

“Thoroughly recommended...”

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Aug 21,2020
Minithumbup
Sarah
By: 'Julie'
Aug 21,2020
0 people found
this helpful
I would thoroughly recommend using Richard Kendall to sell a property. Throughout the process Sarah provided regular progress updates and was on hand to answer any questions. I was particularly impressed by Sarah's professionalism and friendliness. She ensured that my house sale went as smoothly ...
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By: Richard Kendall Estate Agent
Aug 22, 2020
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Thank you for taking the time to leave your lovely comments for Sarah and our Normanton office. ...

“We have recently purchased our house which wa......”

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Aug 17,2020
Minithumbup
Karen
By: 'Bethany'
Aug 17,2020
0 people found
this helpful
We have recently purchased our house which was for sale with Richard Kendall. Karen was extremely helpful, professional and efficient in dealing with any queries or questions which we had. She continued to chase up the solicitors throughout the process to ensure that things were ...
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By: Richard Kendall Estate Agent
Aug 18, 2020
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Thank you for taking the time to leave your review for Karen and our Normanton office. May we take this opportunity to wish you all the best in your new home. ...

“Friendly and professional service...”

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Aug 08,2020
Minithumbup
Karen
By: 'katy'
Aug 08,2020
0 people found
this helpful
We purchased a house through Richard Kendall and Karen has been excellent throughout the whole process. She has kept us upto date constantly and has been quick to answer any of our questions. Really friendly and professional service, thank you so much....
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By: Richard Kendall Estate Agent
Aug 11, 2020
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Thanks for taking the time to leave a review and may we wish you all the best in your new home. ...

“From start to finish Karen and her colleagues......”

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Jul 30,2020
Minithumbup
Karen
Sarah
By: 'Mr'
Jul 30,2020
0 people found
this helpful
From start to finish Karen and her colleagues have been amazing. Even though we have struggled through the lock down and what has seemed an eternity to final buy our dream house Karen has not let anything slip by the wayside. Weekly updates and a ...
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By: Richard Kendall Estate Agent
Jul 31, 2020
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Thank you for your review, it is much appreciated. ...

“excellent service...”

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Jul 27,2020
Minithumbup
Elizabeth
By: 'Anthony'
Jul 27,2020
0 people found
this helpful
Elizabeth was extremely helpful, professional and approachable and I would highly recommend her. She is an asset to your organisation...
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By: Richard Kendall Estate Agent
Jul 28, 2020
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Thank you for the 5* review and for your recommendation. ...

“Great Estate Agents***...”

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Jul 07,2020
Minithumbup
Karen
By: 'Ellie'
Jul 07,2020
0 people found
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Great communication throughout the full process of my first time purchase! Made everything simple and kept me in the loop at all times....
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“5*...”

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Jun 24,2020
Minithumbup
Karen
By: 'Olivia'
Jun 24,2020
0 people found
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I recently purchased my first home from Karen at Richard Kendall. As if buying for the first time isn’t stressful enough, a pandemic comes along to make it that little bit harder. Karen was fantastic throughout the whole process. She kept me updated throughout ...
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By: Richard Kendall Estate Agent
Jun 25, 2020
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Thank you for your review for our Normanton office ...

“Karen was helpful throughout the whole proces......”

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Jun 16,2020
Minithumbup
Karen
By: 'Wesley'
Jun 16,2020
0 people found
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Karen was helpful throughout the whole process of us buying our house, she kept us upto date weekly! Top work thank you!...
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“Thankyou Karen!...”

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May 17,2020
Minithumbup
Karen
By: 'Lyndsey'
May 17,2020
0 people found
this helpful
Thankyou Karen! The communication was really great and I was kept informed at all times, even during the negotiation period when I spoke with you several times a week! Many thanks!...
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By: Richard Kendall Estate Agent
May 18, 2020
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Thank you for taking the time to leave your review. All the best, Richard Kendall Estate Agent. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing you with the highest level of service possible, but sometimes, things can go wrong. By letting us know when you have a problem, we can work with you to understand what’s happened and put it right. This easy-to-use guide tells you how to make us aware of your views so that we can address any concerns you may have, quickly and professionally.

The first thing you need to do is contact us and let us know what part of our service you are unhappy with. You can report your concerns to us by phone, in writing by post, or you can send us an email.
We will aim to resolve any issues immediately, however if this is not possible, your concerns will then be escalated to a manager, who will investigate the matter.

Richard Kendall Estate Agent
10 High Street
Normanton
WF6 2AB

When we receive your complaint, we will:
• Send you a written acknowledgement within three working days which will outline who is responsible for investigating the issues raised.
• Collate as much information as possible and liaise with the various departments involved to establish all the facts.
• Send a detailed response within fifteen working days, informing you of the outcome and ask if the suggested resolution is satisfactory. If we need more time to resolve your concerns however, you will receive a written explanation for the delay.
All complaints are kept confidential and will be dealt with in a fair and unbiased way. If we do not hear from you within eight weeks of our response, we will assume the matter has been resolved and the complaint will
be closed.

Should you have concerns in the meantime however, please contact the member of staff whose name appears on the letter of acknowledgement.

After receiving our response, if you feel your complaint has not been fully addressed, please let us know and we will aim to resolve the matter for you. Your concerns will be acknowledged within three
working days of receipt and your complaint will be passed to an alternative, more senior member of staff for consideration. Where possible, a final response will then be issued
within fifteen working days. If we are unable to respond to you within this timescale, we will contact you to let you know when we anticipate a resolution, and inform
you of your right to appeal to a third party.
If you are still not satisfied with the outcome, we would advise that you contact our independent redress scheme.

As a Propertymark Protected agent, if you feel your
complaint has not been satisfactorily dealt with by
ourselves and the redress scheme, you can send your
complaint to Propertymark. Go to the Propertymark
website to download a complaint form.
Propertymark investigates complaints against
members where there is evidence the agent has
breached Conduct and Membership Rules. Examples
of this include, but are not limited to, misuse of client
money, failure to uphold high standards of ethical
and professional practice, and failure to answer
correspondence.
01926 496 791
complaints@propertymark.co.uk
propertymark.co.uk/complaints
Last updated at 11:56 AM 06/01/2020 by allAgents

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Richard Kendall Estate Agent

Branch - Normanton, WF6