Carson & Co
Woking, GU21
4.4/5, 49 reviews
86% recommended
86% sales valuation accuracy
88% sales fee satisfaction
100% lettings valuation accuracy
33% lettings fee satisfaction

“Really disappointed about the level of service and integrity. I ......”

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Apr 03,2015
Minithumbdown
By: 'savkat'
Apr 03,2015
0 people found
this helpful
Really disappointed about the level of service and integrity. I have never had the phone put down on me before from an estate agent, very amatuer
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Opening Hours
Address

Carson & Co
40-42 Commercial Way
Woking
Surrey
GU21 6EN
01483 789469

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 86% 88% £175,000 £910,000
Lettings 100% 33% £750 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 4 3 24 0 12 0 2 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“We have had excellent service from Carsons. E......”

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Jul 04,2019
Minithumbup
By: 'Danny Tgomas'
Jul 04,2019
0 people found
this helpful
We have had excellent service from Carsons. Especially with our mortgage advice from Sajay who is very helpful and professional....
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“Sale of Hilbre...”

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Mar 20,2018
Minithumbup
By: 'Joyce Hartles'
Mar 20,2018
0 people found
this helpful
Carson's dealt with me in a very professional way from the start of the sale. Samantha and Melanie helped me through the process very efficiently and with consideration. At all times they kept me informed and even listened with a sympathetic ear when I was ...
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Comment on agent fees
Expensive but who's aren't ? Just has to be done.
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“Adele and Melanie were troupers in our sale and purchase ......”

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Mar 13,2018
Minithumbup
By: 'Adam'
Mar 13,2018
0 people found
this helpful
Adele and Melanie were troupers in our sale and purchase through Carsons. The deal would not have happened without their dedication, hard work and commitment. We are so grateful to them and the other staff at Carsons who contributed along the way....
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“Our main agent was William von Siegmund who has now ......”

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Mar 13,2018
Minithumbup
By: 'Sue G'
Mar 13,2018
0 people found
this helpful
Our main agent was William von Siegmund who has now left Woking. He was extremely pleasant, helpful and knowledgeable. A pleasure to deal with. Adele was the next person we dealt with most and she was also professional, organised and helpful. We had lesss to ...
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Comment on agent fees
Seem to be very competetive. It was helpfully pointed out to us that we could have a joint agency at the same percentage, where winner takes all. We did not know about this.
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“ALL WOKING PROPERTY BUYERS BEWARE of cARSon & Co, Commercial Way. *......”

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Jan 29,2018
Minithumbdown
By: 'Mr. J Reid'
Jan 29,2018
2 people found
this helpful
ALL WOKING PROPERTY BUYERS BEWARE of cARSon & Co, Commercial Way. *They congratulated me on Monday 15th, issued the Memorandum of Sale to all parties on Wednesday 17th, rang at 4pm the following Tuesday 23rd to ask me to increase the price that had been accepted. ...
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Comment on agent fees
N/A
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“I was very pleased with the Carsons & Co service. They ......”

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Jan 05,2018
Minithumbup
By: 'Matt'
Jan 05,2018
2 people found
this helpful
I was very pleased with the Carsons & Co service. They created a very smart looking multi page contemporary broucher for the sale, compared to other agents where it looks a bit untidy. Their branch is located really well in Woking, it stands out nicely. The ...
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Comment on agent fees
Average fees for a sale.
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“Samantha is a lovely, friendly and extremely helpful lady in ......”

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Jan 04,2018
Minithumbup
By: 'Hon Tuck Au'
Jan 04,2018
2 people found
this helpful
Samantha is a lovely, friendly and extremely helpful lady in the lead up to my search for a flat in Woking. She is also patient, understanding and very hard working. She is a real asset to any company she works for. I will have no ...
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Comment on agent fees
GOOD! Very competitive!
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“Thank you for finding me the property to rent I ......”

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Apr 11,2016
Minithumbup
By: 'Mrs Mary hoadley'
Apr 11,2016
0 people found
this helpful
Thank you for finding me the property to rent I have never rented before so I did know what to do.i found you were very good at your job and very helpful.i felt in very capable hands and would use Carson & co again ...
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Comment on agent fees
Not to bad
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“It has so far taken 3 months to get some simple ......”

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Feb 25,2016
Minithumbdown
By: 'Guy'
Feb 25,2016
0 people found
this helpful
It has so far taken 3 months to get some simple works completed on the property. Our boiler timer was broken and we had no heating for three days before the landlord could be contacted to send someone out, they would not authorise works without her ...
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What agent could do to change your mind?
Ridiculously expensive and they tried to overcharge us when we moved in because "the fees had just gone up" but weren't updated on the website, another big coincidence.
Attached Filesnbsp;
Comment on agent fees
Ridiculously expensive and they tried to overcharge us when we moved in because "the fees had just gone up" but weren't updated on the website, another big coincidence.
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“We were really happy with the service that we've got ......”

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Nov 18,2015
Minithumbup
By: 'Myrsini'
Nov 18,2015
0 people found
this helpful
We were really happy with the service that we've got from the office. We were treated with respect and smile and the willing to help us in every way that they could. A special thanks to Jaidina Phillips that she helped us a lot and ...
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“First class service from Martin Jakins from start to finish. ......”

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Nov 13,2015
Minithumbup
By: 'T Mason'
Nov 13,2015
0 people found
this helpful
First class service from Martin Jakins from start to finish. Martin was recommended to me and safe to say he delivered on everything he said he would do and more. He even helped arrange removals which wasn't part of his job. From the way he ...
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Comment on agent fees
Had cheaper quotes from other agents but the guys earnt their fee.
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By: Winstonher
Feb 13, 2017
View all comments (1)
thanks towards this great edifying website, obstruct up the momentous undertaking check out this online casino offers ...

“Helpful and down to earth staff. My boyfriend and I ......”

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Sep 21,2015
Minithumbup
By: 'Hannah'
Sep 21,2015
0 people found
this helpful
Helpful and down to earth staff. My boyfriend and I have managed to rent our dream home. Efficient and informative with viewings and any queries we had. It has been the most uncomplicated process (I have rented 4 properties previously, all with different agents, in different ...
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“Martin Jakins provided us an excellent service with the sale ......”

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Sep 15,2015
Minithumbup
By: 'Adel'
Sep 15,2015
0 people found
this helpful
Martin Jakins provided us an excellent service with the sale of our property. He helped us through the whole process, was really hands on with chasing the rest of the chain and made us feel at ease with his experience. We are really relieved that ...
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Comment on agent fees
Reasonable and in line with other agents fees
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“Having been entirely disappointed by most of the other agents ......”

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Sep 10,2015
Minithumbup
By: 'Nikolaus von Burkersroda'
Sep 10,2015
0 people found
this helpful
Having been entirely disappointed by most of the other agents I had been working with (due to their extremely aggressive and conceited approach to doing business) my experience with Carson's was absolutely correct and professional; from the day I viewed the proposed purchase to the ...
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“Carsons Woking were excellent. Although we actually ended up going ......”

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Sep 03,2015
Minithumbup
By: 'David P'
Sep 03,2015
0 people found
this helpful
Carsons Woking were excellent. Although we actually ended up going with another offer from different agent, Carsons got 3 out of 4 of the best offers that we had. They did this without applying any pressure (unlike some aggressive agents), we're very efficient, honest and effective. I ...
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“Rebecca helped me and my partner find a suitable buy-to-let ......”

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Aug 27,2015
Minithumbup
By: 'C Peacock'
Aug 27,2015
0 people found
this helpful
Rebecca helped me and my partner find a suitable buy-to-let investment flat in Woking within our budget. She kept us up to date with what was available, and was flexible with when she showed us around properties. She was on hand to answer any questions ...
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“I would highly recommend this agent and their very helpful ......”

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Aug 13,2015
Minithumbup
By: 'Kim VG'
Aug 13,2015
0 people found
this helpful
I would highly recommend this agent and their very helpful staff members. We have had exceptional customer care from start to finish and when our first sale unfortunately fell through, they had a stream of people in our property straight away and it was resold ...
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“I was in the process of assessing whether it would ......”

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Jun 16,2015
Minithumbup
By: 'Arun'
Jun 16,2015
0 people found
this helpful
I was in the process of assessing whether it would be possible to move to a new property. On the off-chance, I decided to pop in Carson and Co in Woking. I got speaking with the Manager and decided that it would be worthwhile to ...
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“Very easy to deal with Martin and Becka at Carsons ......”

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May 25,2015
Minithumbup
By: 'Cornish John'
May 25,2015
1 people found
this helpful
Very easy to deal with Martin and Becka at Carsons in Woking. Gave realistic valuation and property assessment. Organised superb 'open day' with 24 viewings from which 6 offers were received with one above the asking price! Clients financial standing was also satisfactorily assessed to avoid time-wasters. ...
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Comment on agent fees
Very fair rate of 1% - a nearby agent wanted 2.75%!
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“Really disappointed about the level of service and integrity. I ......”

Share on :
Apr 03,2015
Minithumbdown
By: 'savkat'
Apr 03,2015
0 people found
this helpful
Really disappointed about the level of service and integrity. I have never had the phone put down on me before from an estate agent, very amatuer...
read full review
Was this helpful? Yes

“After the initial tenancy was setup the agent has needed ......”

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Feb 02,2015
Minithumbdown
By: 'Anon'
Feb 02,2015
0 people found
this helpful
After the initial tenancy was setup the agent has needed constant chasing around the tenancy renewal and dealing with issues around fees and deposits. On several occasions said they had done something, or promised they would do something and then didn't. Accounts and renewals are ...
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What agent could do to change your mind?
Actually deliver on the levels of service their website claims they offer and that would go someway to justifying the fees. Don't make promises you can't keep or claim something has been done when it hasn't.
Attached Filesnbsp;
Comment on agent fees
For the level of service offered the fees are excessive.
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“We recently sold our house in Old Woking through Carson & ......”

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Nov 26,2014
Minithumbup
By: 'Mrs S.J.'
Nov 26,2014
0 people found
this helpful
We recently sold our house in Old Woking through Carson & Co without ever meeting face to face (as we are living in Australia). Everything was done over the phone or per email and it was a pleasure to deal with Carson & Co, especially Kunal Trehan ...
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“We were very happy with the service we received during ......”

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Nov 18,2014
Minithumbup
By: 'Anon'
Nov 18,2014
0 people found
this helpful
We were very happy with the service we received during the sale of our property, which was managed quickly and efficiently. The agent was friendly, courteous, and kept us well informed....
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“Seymone. Her excellent local knowledge enabled her to give us ......”

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May 29,2014
Minithumbup
By: 'Kathy'
May 29,2014
0 people found
this helpful
Seymone. Her excellent local knowledge enabled her to give us a quick valuation over the phone. Because of this we decided to use Carson to act for us. She was also able to deal with a last minute planning application problem with a minimum of ...
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“I am tenant of Carson & Co who has a good ......”

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May 29,2014
Minithumbdown
By: 'Mani'
May 29,2014
0 people found
this helpful
I am tenant of Carson & Co who has a good big office in town but I m very sorry to say that the service they provide is really poor and very unprofessional they do not check property before renting, when I moved in the property ...
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What agent could do to change your mind?
First impression is the last can't change my mind
Attached Filesnbsp;
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“We recently purchased a property were very impressed with the ......”

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Apr 30,2014
Minithumbup
By: 'G Salter'
Apr 30,2014
0 people found
this helpful
We recently purchased a property were very impressed with the personal service we received from all the staff at Carson & Co Woking and in particular, Seymone Roberts and Mark Reardon the sales personnel and Melanie Williams the sales processor. They were very professional, personable and ...
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“Kunal and Martin worked hard to secure a sale for ......”

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Apr 30,2014
Minithumbup
By: 'Anon'
Apr 30,2014
0 people found
this helpful
Kunal and Martin worked hard to secure a sale for us after many viewings. There feedback was open and honest. They were very patient and offered sound advise at the right time when they recommended a price reduction. I think other agents would have gone ...
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“Rory worked very hard to sell our property & kept us ......”

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Apr 30,2014
Minithumbup
By: 'Rachel Wilson'
Apr 30,2014
0 people found
this helpful
Rory worked very hard to sell our property & kept us updated & informed promptly of every thing going on. He was enthusiastic & an exceptional member of the Carsons team, by helping us achieve our house sale....
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“After browsing the internet for some time I came across ......”

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Apr 28,2014
Minithumbup
By: 'Sebastian Ellis'
Apr 28,2014
0 people found
this helpful
After browsing the internet for some time I came across a house that I had seen a few weeks prior, it appeared that it was back up for sale, I decided to contact Carson & Co to see if I could arrange a viewing. This was ...
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“We bought our current property through Carson and Co in ......”

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Apr 08,2014
Minithumbup
By: 'Prim and Lionel'
Apr 08,2014
0 people found
this helpful
We bought our current property through Carson and Co in Woking and Rory dealt with the sale of the property to us. Rory was very professional, helpful, approachable and always kept us informed as to how our purchase was progressing. He was always available when ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Carson & Co, Woking GU21 6EN


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