CityRooms.com
London, E1
2.2/5, 165 reviews
28% recommended
33% sales valuation accuracy
32% sales fee satisfaction
27% lettings valuation accuracy
43% lettings fee satisfaction

“jorge sanchez has ripped me off with the final deposit ......”

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Apr 03,2015
Minithumbdown
By: 'do not trust jorge sanchez!'
Apr 03,2015
11 people found
this helpful
jorge sanchez has ripped me off with the final deposit owning, use these people at your own peril, funny how he blames everyone else in his reviews, so hes telling us that all these other people are wrong.
What agent could do to change your mind?
They like to take advantage of people.
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By: Anghel Lucian
Apr 20, 2020
I have the same problem, only that I never moved in to begin with! The manager there Giovanni is the worst person there!
By: Geo
May 01, 2015
Hello,

I hope you are well,

It is a bit difficult to understand what the issue is (if there is one) but I am happy to discuss with you further, kindly e-mail me your needs to jorge.sanchez@cityrooms.com

Thanks in advance,

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Opening Hours
Address

CityRooms.com
First Floor, 3-5 Globe Road
London
Greater London
E1 4DT
020 77 90 55 77

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 33% 32% £0 £0
Lettings 27% 43% £520 £3,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 44 103 0 0 0 0 1 14
Areas covered
  • E1
  • EC2
  • E14
  • WC1
  • N1
  • WC2
  • SE1
  • SE8
  • SE16
  • E2
  • E3
  • SW1
  • EC1
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties

No Properties

“From start to finish I found Cityrooms to be ......”

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May 25,2020
Minithumbup
By: 'Jonny'
May 25,2020
0 people found
this helpful
From start to finish I found Cityrooms to be a good choice. My agent, Brian, was very professional, helpful and friendly. He explained the process thoroughly and made sure I understood what costs were involved. I moved in at the beginning of January and moved ...
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By: Anonymous
May 27, 2020
View all comments (1)
Stop sharing fake reviews. You definitely cannot hide your writing style, which is obviously written by City Rooms - just like any other 5* reviews on Google Review and All Agents. Be more transparent about your process and stop acting for greed. 'Made sure I understood what costs were involved', well, can you please let me know who your agent was, as it seems to be a one-of-a-kind sales agent. Speaking from own experience(s) and all the 1* reviews (the true words) Remove your 5* reviews, it ...

“Please read this before visiting City Rooms...”

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May 18,2020
Minithumbdown
By: 'Anonymous'
May 18,2020
5 people found
this helpful
Worst. Experience. Of. My. Life. I have been writing too much about my experience with City Rooms, so I like to keep it short as a WARNING for everyone that is looking for a room in London. - Don't. Use. It. The rooms advertised are ...
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By: Anonymous
May 20, 2020
View all comments (2)
@ Aiman - I am shocked to hear this since I have lived with an abusive tenant as well. They simply didn’t care and Giovanni - well let’s not start with him. How is even eligible to work? I am sure that all managers at City Rooms have a criminal background, because things went really far in here. Due to the current situation, it is hard to get any help, luckily I’m having a lawyer in my family who helps me with this case. Renting from CR has not only led to financial inconveniences, it also ...

“I would recommend cityrooms! I'd like to spec......”

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May 06,2020
Minithumbup
By: 'Gavin'
May 06,2020
0 people found
this helpful
I would recommend cityrooms! I'd like to specially mention Gina, he made everything so easy and simple, even with what is happening right now we can't thank him enough....
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“The actual process of getting a flat was easy......”

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May 04,2020
Minithumbdown
By: 'Usmaan'
May 04,2020
3 people found
this helpful
The actual process of getting a flat was easy and the maintenance process and of the house was good. But like with City Rooms there is always a catch! Dont expect to get your deposit back in one piece thats for sure. all though the ...
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“Decided to use city rooms to rent my room as ......”

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May 02,2020
Minithumbup
By: 'Roy'
May 02,2020
0 people found
this helpful
Decided to use city rooms to rent my room as they had been recommended by friends. Totally lived up to expectations. Carlos was my city rooms Agent and he was brilliant from start to finish. He explained everything fully, was able to show me rooms ...
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“Our experience from start to finish with City......”

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Apr 29,2020
Minithumbup
By: 'Edgan'
Apr 29,2020
0 people found
this helpful
Our experience from start to finish with City Rooms was really positive. Salvatore was extremely friendly and professional. We were given his direct number and he was always very easy to contact via call or text and he made the renting of our room as ...
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“Avoid at all costs! City rooms only showed me......”

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Apr 29,2020
Minithumbdown
By: 'Kelechi'
Apr 29,2020
3 people found
this helpful
Avoid at all costs! City rooms only showed me a picture of the room on a computer screen. I was not told how to gain access into the building, what floor the flat/ room was, how many other residents I would be sharing the flat ...
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By: Kelechi
May 01, 2020
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They are all scam, they lied to us about everything including the essential amenities like heating. We found out after paying that the boiler has been faulty for 3months before we moved in. They are scam and they prey on other people desperation to find a place to stay ...

“Do Not Care If Their Tenants Die Through Their Negligence...”

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Apr 25,2020
Minithumbdown
By: 'Christopher'
Apr 25,2020
3 people found
this helpful
* I am very high risk category for Coronavirus and was told by medical professions I must self isolate for minimum 12 weeks. As I started self-isolation already existing tenants moved out. I advised City Rooms of my situation and they advised that any potential tenant would ...
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By: Jason N. Parkinson
May 17, 2020
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Hi Christopher, I would very much like to contact you to discuss your case. If you could email please contact me here, jasonnparkinson@gmail.com. ...

“Just like to say that the service I received ......”

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Apr 22,2020
Minithumbup
By: 'Mick'
Apr 22,2020
0 people found
this helpful
Just like to say that the service I received from city rooms during renting my rooom was excellent especially the help with every stage of the sale from Chris who kept me up to date at all times and went far beyond to deal with ...
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“Hi just thought I would put a review on here ......”

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Apr 20,2020
Minithumbup
By: 'Mearle'
Apr 20,2020
0 people found
this helpful
Hi just thought I would put a review on here for cityrooms, we have been room hunting for a while which was easy to start with then we all went into lock down and trying to view has become a problem for us all, but ...
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“A great experience, thank you Fabio, very pro......”

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Apr 13,2020
Minithumbup
By: 'Laura'
Apr 13,2020
0 people found
this helpful
A great experience, thank you Fabio, very professional and helpful, especially under the current circumstances, kept in touch on a regular basis and went over and above to find me a good room in a great property. Highly recommended....
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“was happy with them until now. Disappointed. Very....”

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Apr 11,2020
Minithumbdown
By: 'Sara'
Apr 11,2020
1 people found
this helpful
I had to move out since the government from back home managed to arrange the last flight for everyone that was still in the UK. I've let them know and I expected them to understand that i've been furloughed which means i have no income ...
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“Salvatore was great.Very down to earth and ......”

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Apr 10,2020
Minithumbup
By: 'Digo'
Apr 10,2020
0 people found
this helpful
Salvatore was great. Very down to earth and honest from the beginning. Everything was super easy and stress free, even for us on the other side of the planet at the time. Highly recommend...
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“First time using City Rooms but very happy with the ......”

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Apr 07,2020
Minithumbup
By: 'Rose'
Apr 07,2020
0 people found
this helpful
First time using City Rooms but very happy with the service provided by Chloe. Very good communication throughout the viewings were done online very efficiently. We will recommend this company for sure....
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“I cannot speak highly enough of Cityrooms and......”

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Mar 31,2020
Minithumbup
By: 'Danny Bassetti'
Mar 31,2020
0 people found
this helpful
I cannot speak highly enough of Cityrooms and our estate agent Lorenzo. He was kind, energetic when showing me around and a lovely lad who was always on hand to help if i needed him. He also listened to what we needed and acted upon ...
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“Fantastic company would definitely use City R......”

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Mar 30,2020
Minithumbup
By: 'Mike P'
Mar 30,2020
0 people found
this helpful
Fantastic company would definitely use City Rooms again, George my Agent was very proficient in the way he acted for me in the organising virtual viewings and the negotiating for me....
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“Wouldn't hesitate recommending City Rooms! ......”

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Mar 27,2020
Minithumbup
By: 'Jed'
Mar 27,2020
0 people found
this helpful
Wouldn't hesitate recommending City Rooms! It's all about the people and customer service, Giovanni was amazing Giovanni is as honest as they come...well for an Estate Agent anyway Lol I'm joking! Giovanni was realistic on expectations but worked hard to exceed. When I was ...
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“City Rooms have been fantastic right from the......”

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Mar 26,2020
Minithumbup
By: 'Alex'
Mar 26,2020
0 people found
this helpful
City Rooms have been fantastic right from the start. We approached them for a room in the city. Meeting Alex our agent he took time to sit with me and explain how City Rooms works and answered all my questions and concerns honestly. From that ...
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“Chloe has been amazing from the start of the ......”

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Mar 24,2020
Minithumbup
By: 'Kerry'
Mar 24,2020
0 people found
this helpful
Chloe has been amazing from the start of the renting process. I have never rented a room before and she has made this process a stress free experience. Chloe has answered every question that I have had with an honest professional response. No matter what ...
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“A very good experience, the agent Chloe was a......”

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Mar 23,2020
Minithumbup
By: 'Lucy'
Mar 23,2020
0 people found
this helpful
A very good experience, the agent Chloe was always ready to answer any questions and give advice as necessary.He was available 24/7 and always answered back in a short space of time if she was dealing with another customer. Chloe is a very pleasant & knowledgeable ...
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“My agent, Azziz, was first class. Instantly l......”

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Mar 17,2020
Minithumbup
By: 'Angela'
Mar 17,2020
0 people found
this helpful
My agent, Azziz, was first class. Instantly liked him upon meeting him. He explained the whole process and made everything very easy. He was quick to react to everything, I didn't want to do viewings for obvious reasons so he sent me all uptodate photos ...
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“Great experience, I struck lucky and rented m......”

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Mar 16,2020
Minithumbup
By: 'Roger'
Mar 16,2020
0 people found
this helpful
Great experience, I struck lucky and rented my room within 2 viewings. I can't praise Nicolo in Stepney Green office enough for his help from taking me on viewings through to getting the contract signed. One thing I might suggest is setting up an specific time ...
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“Stay away from them...”

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Mar 12,2020
Minithumbdown
By: 'Alessio Colandrea'
Mar 12,2020
2 people found
this helpful
Orribile experience, moved in two different houses managed by them, and the cleanliness was disgusting in both of them. In this one, among all the hazards, there's an electric transformer, right on top of the shower. I went to the agency in Stratford, and after ...
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“cleaner experience...”

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Mar 12,2020
Minithumbup
By: 'Mariarosaria'
Mar 12,2020
0 people found
this helpful
really expert, and very nice cleaner. I asked her to clean the oven and she immediately satisfied me even if her job was to clean only the exterior. her name is Andrea G. perfect experience...
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“Reliable maintenance service...”

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Mar 09,2020
Minithumbup
By: 'Melissa Salihi'
Mar 09,2020
0 people found
this helpful
Thank you to Christian (the repair man) who was able to assist my door lock repair within one hour. Super efficient service and quick turnaround. Christian can handle any job - big or small. Great asset to the team. Thank you to Alex (property manager) ...
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“Very pleased with the service I got, for less......”

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Mar 06,2020
Minithumbup
By: 'Kev'
Mar 06,2020
0 people found
this helpful
Very pleased with the service I got, for less than other agents. My dealings were handled by Ulugbek who kept me informed throughout and was readily available on the phone if I needed anything. When I made an offer he negotiated on my behalf and ...
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“Great Agency I used them for a room in London......”

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Mar 06,2020
Minithumbdown
By: 'Vinny'
Mar 06,2020
0 people found
this helpful
Great Agency I used them for a room in London and their services were awesome. From finding a room for me in less than 24 hrs to signing the contract. I highly recommend them...
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“If minus is eligible I'd rate it minus. The a......”

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Mar 02,2020
Minithumbdown
By: 'Jane'
Mar 02,2020
4 people found
this helpful
If minus is eligible I'd rate it minus. The agent is super pushy and is not trying to understand your needs. Rush you into paying deposit without an idea of arranging you a viewing whatsoever. Tells me how they are running quality there not quality ...
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“My Cityrooms agent Tina was the silver lining......”

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Feb 28,2020
Minithumbup
By: 'Lucina'
Feb 28,2020
0 people found
this helpful
My Cityrooms agent Tina was the silver lining in my renting process! I struggled with the paperwork and the deposit payment from the start of my tenancy but even during my struggle, Tina was a message away and supported me throughout. From the advert being ...
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“Straightforward, Simple and Amazing Value A......”

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Feb 27,2020
Minithumbup
By: 'Michael'
Feb 27,2020
0 people found
this helpful
Straightforward, Simple and Amazing Value A very straightforward and simplified process from start to finish, I can only say positive things about my recent experience with City Rooms and my point of contact, Alfonso. I had the need of urgent accommodation, I visited a few ...
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