Mannamead, Plymouth, PL4
4.9/5, 1153 reviews
99% recommended
98% sales valuation accuracy
98% sales fee satisfaction
99% lettings valuation accuracy
97% lettings fee satisfaction
Property For Sale in Plymouth | Property for Rent in Plymouth | Cross Keys Estates

“Before selecting an agent to sell our mothers property we ......”

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Apr 03,2015
Minithumbup
Jon Curtis MNAEA
By: 'Keith'
Apr 03,2015
0 people found
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Before selecting an agent to sell our mothers property we read the testimonials of other sellers, taking also particular note of what the buyers thought of the company. It became quite obvious that Cross Keys has a good reputation and is well respected for being user friendly. Our granddaughter having herself recently purchased through another agent commented on the 'take it or leave it' attitude of some other agents. A comment which focused our decision making.
Having chosen Cross Keys, Jon met with us and was extremely positive from the start. The property went on the market quickly and we had our first viewing within a few days of the publication. Cross Keys handled all of the viewings and have successfully completed the sale in a hassle free and speedy transaction. Both Jon and Aimee have been very helpful throughout the sale. We will use Cross Keys again and have only the utmost respect for their efficient and professional dealings.
Was this helpful? Yes
By: Aimee
May 06, 2015
Thank you very much for your lovely comments. All the best.
By: Jon Curtis
Apr 25, 2015
Thank you very much for those kind words of praise... All the very best to yourself and Mary, and please do not hesitate to contact me should you need anything!

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Opening Hours
Address

Cross Keys Estates
Cherry Tree House, 34 Mannamead Road
Mannamead,Plymouth
Devon
PL4 7AF
01752 500018

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 98% £22,000 £30,800,000
Lettings 99% 97% £375 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
96 0 174 5 511 5 320 4 35 3
Areas covered
  • PL1 - PL12 INCLUSIVE
  • Whole of Plymouth
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA
Latest Properties
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“We couldn’t have asked more from Danielle, Fi......”

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May 14,2021
Minithumbup
Fiona Wetton
Danielle Gibbons
By: 'Tom'
May 14,2021
0 people found
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We couldn’t have asked more from Danielle, Fiona, Fiona & the team at Cross Keys. Professional, approachable and easy to get hold of! We will certainly will not be looking nowhere else for any future sales....
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“Efficient , excellent communication In a fas......”

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May 14,2021
Minithumbup
Fiona Hardie
Rob Down MNAEA
By: 'Kathy redmond'
May 14,2021
0 people found
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Efficient , excellent communication In a fast moving market I actually felt that Fiona took time with me and had confident knowledge of the property even though it was very new on the market Whenever I phoned all agents were helpful and courteous...
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“An excellent service from start to finish, wo......”

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May 13,2021
Minithumbup
Katherine Lane
Lynn Daw
By: 'Janet'
May 13,2021
0 people found
this helpful
An excellent service from start to finish, would highly recommend Crosskeys. All very friendly and professional. Always kept updated with the progress of the sale. Thank you to Lynn Daw, Katherine, Danielle Rob and the rest of the team for the sale of my property 😀...
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By: lynn Daw
May 14, 2021
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Thank you for the lovely review Janet, wishing you well Lynn :-) ...

“We would like to express our sincere satisfac......”

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May 12,2021
Minithumbup
Danielle Gibbons
Lynn Daw
By: 'Niall & Dee'
May 12,2021
0 people found
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We would like to express our sincere satisfaction in our recent dealing with Cross Keys Estates . Being new to property purchasing in the UK it was reassuring to know we were in safe hands . It was a pleasure dealing with Danielle (sales), Lyn Daw (sales ...
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By: Danielle Gibbons
May 13, 2021
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Thank you so much for your kind review Niall and Dee! :) ...

“Thank you to Jo, Lyn and Laura for ensuring e......”

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May 10,2021
Minithumbup
Jo Rees
Laura Grubb
By: 'Katie'
May 10,2021
0 people found
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Thank you to Jo, Lyn and Laura for ensuring everything ran smoothly from start to finish. Jaqueline Steggles was so kind showing me the rental property initially, she answered all of my frantic emails and phone calls and went above and beyond to ensure my ...
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By: Laura
May 11, 2021
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Thank You for your kind words Katie, we wish you all the best in your new home x ...

“The rental team based originally in Mutley, n......”

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May 10,2021
Minithumbup
Lynne Duncan
Jo Rees
By: 'Nick C'
May 10,2021
0 people found
this helpful
The rental team based originally in Mutley, now Devonport have been managing my two properties for nearly three years now. From the moment I went on their books I new my investments were in good hands, and the worry/sometimes stresses of owning a tenanted ...
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By: lynne duncan
May 11, 2021
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Thank you so much for the amazing feedback Nick, its really appreciated. Best wishes Lynne, Jo and the lettings team ...

“Number one estates agent with out a doubt.Ve......”

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May 07,2021
Minithumbup
Fiona Hardie
Lewis Hawker
By: '( Fiona Hardie ) , Danielle , Rob, Katherine & Fiona W, Jon and Lewis & Lynn ,'
May 07,2021
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Number one estates agent with out a doubt. Very Professional and efficient! Thank you to cross key estates agent Plymouth top people....
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By: Fiona
May 12, 2021
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Good Afternoon, thank you for such a lovely review. Hopefully we make this a smooth transaction for yourself. Speak soon :) ...

“From start to finish very professional and fr......”

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May 07,2021
Minithumbup
Fiona Hardie
Lynn Daw
By: 'James gourlay'
May 07,2021
0 people found
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From start to finish very professional and friendly would definitely use in the future and looking forward to doing more business in the future...
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By: fiona Hardie
May 12, 2021
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Hi James, Thank you so much for a lovely review. We hope all is well and all the best for the future. :) ...

“Cross Keys - good experience....”

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May 07,2021
Minithumbup
Jo Rees
Lynne Duncan
By: 'Robert Hayward'
May 07,2021
0 people found
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Cross Keys were very professional, accommodating and responsive to any queries I had and gave information as soon as they had it available. Good experience....
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By: Jo Rees
May 10, 2021
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Thank you for your very kind comments, we really appreciate you taking the time to do this. We wish you luck in your new home. ...

“Very good throughout the process, kept us inf......”

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Apr 30,2021
Minithumbup
Fiona Hardie
Lynn Daw
By: 'A'
Apr 30,2021
0 people found
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Very good throughout the process, kept us informed Tried a few other estate agents, but Crosskeys were the best. Would use first in future...
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By: Fiona
May 12, 2021
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Hiya, Myself and Lynn would like to thank you for such kind words. we are happy to be able to help in your transaction. Speak soon :) ...

“Great pro-active communication...”

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Apr 29,2021
Minithumbup
Lynn Daw
Danielle Gibbons
By: 'Mr Art C Bugmann'
Apr 29,2021
0 people found
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Lynn's commitment to keeping the purchasing party informed was unexpected, welcome and commendable. I greatly appreciated the helpful attitude of this organisation....
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By: Lynn Daw
May 04, 2021
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Thank you for the lovely review Art. Hope you will be very happy in your new home :-) ...

“A very professional, enthusiastic and trustwo......”

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Apr 28,2021
Minithumbup
Craig McMillan Duncan
Jack Merriott MNAEA MARLA
By: 'Holly'
Apr 28,2021
0 people found
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A very professional, enthusiastic and trustworthy team, who communicated well, and provided genuine and honest advice throughout. I would fully recommend them....
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“Highly professional service, with friendly staff....”

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Apr 28,2021
Minithumbup
Jack Merriott MNAEA MARLA
Craig McMillan Duncan
By: 'Nigel'
Apr 28,2021
0 people found
this helpful
Highly professional service, with friendly staff and a genuine feeling of honesty, reliability and trust. Communication and response times are second to none. Keep up the good work....
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“Jo and the rest of her team (Laura and Lynne)......”

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Apr 27,2021
Minithumbup
Lynne Duncan
Jack Merriott MNAEA MARLA
By: 'Peter Parker'
Apr 27,2021
0 people found
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Jo and the rest of her team (Laura and Lynne) were very supportive in helping me to secure a tenancy and extremely helpful in setting everything up....
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“Wonderful Estate Agent...”

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Apr 26,2021
Minithumbup
Laura Grubb
Lynne Duncan
By: 'Sian'
Apr 26,2021
0 people found
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Laura has been really helpful for me and my partner Alex, every interaction with her was pleasant and friendly. Thank you! Lynne was so so friendly and warm it felt like talking with family! she seemed to really care and was so so helpful. She ...
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By: Laura
Apr 27, 2021
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Thank You Sian and Alex for your kind words. We hope you will be very happy in your new home. Laura and Lynne :) ...

“Highly professional service, Jo was so friend......”

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Apr 16,2021
Minithumbup
Jo Rees
Lynne Duncan
By: 'Barbara'
Apr 16,2021
0 people found
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Highly professional service, Jo was so friendly & so helpful, she took all my worries away and sorted everything out for me. Jo's is highly organised and if she says she will do something for you it just happens without fuss. Jo is a wealth of ...
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By: Joanne Rees
Apr 16, 2021
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Thank you so much for this lovely review, it really is appreciated. ...

“Lovely staff and great service...”

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Apr 10,2021
Minithumbup
Jo Rees
Lynne Duncan
By: 'Casey'
Apr 10,2021
0 people found
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When looking for our new property Jo, Lynne and the team we're really helpful and friendly and guided us through the process to find a really nice place that suited our needs. The whole team were really efficient throughout. Great service from a great team. ...
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By: lynne duncan
Apr 12, 2021
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Thank you Casey for the lovely comment. Hope that you have settled in well and enjoying living there. ...

“All the staff at Crosskeys have been brillian......”

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Apr 09,2021
Minithumbup
Fiona Hardie
Jon Curtis MNAEA
By: 'Nikki'
Apr 09,2021
0 people found
this helpful
All the staff at Crosskeys have been brilliant very professional helpful and friendly .I would highly recommend them to anyone looking to sell their house ,As over the past 17 years they have sold 6 property's for me and I have always had great service....
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By: Danielle Gibbons
Apr 12, 2021
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Hi Nikki, Thank you so much for taking your time to write such a lovely review. We all really appreciate it! :) ...

“Truly outstanding team.Everyone single team ......”

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Apr 09,2021
Minithumbup
Fiona Hardie
Danielle Gibbons
By: 'Javed'
Apr 09,2021
0 people found
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Truly outstanding team. Everyone single team members will go above & beyond to help the need for customers requirements. Whole team was very supportive during this unprecedented times & they followed the Government guidelines perfectly during home viewings...
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By: Danielle Gibbons
Apr 12, 2021
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Thank you so much for your kind review Javed! :) ...

“Buy to Let Purchase Plymouth...”

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Apr 08,2021
Minithumbup
Danielle Gibbons
Fiona Hardie
By: 'John'
Apr 08,2021
0 people found
this helpful
Undertook a number of local viewings in Plymouth in Dec 20 with intent to Buy to Let with Cross Keys providing the final property we purchased. Throughout the whole conveyancing process Cross Keys personnel, mainly Danielle Gibbons, provided an excellent service to us as buyers and ...
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By: Danielle Gibbons
Apr 12, 2021
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Hi John, thank you so much for taking your time to write such a kind review! We really appreciate it! Wishing you and your family all the best for the future. ...

“Thank you so much to Cross Keys for helping u......”

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Apr 08,2021
Minithumbup
Fiona Wetton
Lynn Daw
By: 'Charlie'
Apr 08,2021
0 people found
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Thank you so much to Cross Keys for helping us find our home. The whole team were so helpful anytime I needed to ring up or any support, thanks Fiona for all your viewings and for Lynn for pushing the sale through as quickly as ...
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By: Lynn Daw
Apr 08, 2021
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Thank you Charlie, we hope you will be very happy in your new home Lynn & Fi xx ...

“Excellent Team....”

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Apr 08,2021
Minithumbup
Danielle Gibbons
Rob Down MNAEA
By: 'joanne'
Apr 08,2021
0 people found
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They worked really hard for us. We had lots of viewings. Easy sale. Lovely friendly staff team. Highly recommend Crosskeys....
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By: Danielle Gibbons
Apr 12, 2021
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Thank you for your lovely review Joanne! Wishing you all the best for the future! :) ...

“I have nothing but praise for the whole of th......”

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Apr 08,2021
Minithumbup
Jon Curtis MNAEA
Danielle Gibbons
By: 'Kay'
Apr 08,2021
0 people found
this helpful
I have nothing but praise for the whole of the crosskeys team. Jon came to value my property and take photos and was my initial contact and was very helpful. I then had Danielle as my main contact throughout the sale. It turned out to ...
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By: Danielle Gibbons
Apr 12, 2021
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Thank you so much for your kind review Kay! Wishing you all the best for the future in your lovely new home! :) XX ...

“Cross keys has been brilliant from the moment......”

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Apr 08,2021
Minithumbup
Fiona Hardie
Jon Curtis MNAEA
By: 'Lisa'
Apr 08,2021
0 people found
this helpful
Cross keys has been brilliant from the moment we enquired about putting our property to selling within less than a week!!! Very friendly and approachable people. Fiona Hardie has been exceptionally excellent with us when selling our house and has gone above and beyond for ...
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By: Danielle Gibbons
Apr 12, 2021
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Thank you so much for your kind review, we really appreciate it! We are looking forward to processing your sale as smoothly as possible :) ...

“Cross Keys Estates have an outstanding team....”

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Apr 08,2021
Minithumbup
Fiona Hardie
Danielle Gibbons
By: 'Robert'
Apr 08,2021
0 people found
this helpful
Cross Keys Estates have an outstanding team of professional staff who are falling over themselves to be helpful. I received constant live updates on all progress of the sale, and every question was answered promptly and clearly. Fiona Hardie's advice was particularly valuable....
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By: Danielle Gibbons
Apr 12, 2021
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Thank you for your kind review Robert! We will look forward to processing your sale as smoothly as possible :) ...

“Friendly and highly professional service...”

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Apr 06,2021
Minithumbup
Jon Curtis MNAEA
Katherine Lane
By: 'Rebecca'
Apr 06,2021
0 people found
this helpful
Friendly and highly professional service from Jon and the team at Crosskeys. They make the whole process easy as they are approachable, knowledgeable, friendly and have a great online sale process system so you can log on at anytime and see where you are in ...
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By: Jon Curtis
Apr 06, 2021
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Thank you so much Rebecca for your lovely review, it has been a real pleasure helping with your move and we would all like to wish you all the very best for your new life in Exmouth! ...

“As a newly single parent this was the first t......”

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Apr 06,2021
Minithumbup
Lynne Duncan
Jo Rees
By: 'Sarah'
Apr 06,2021
0 people found
this helpful
As a newly single parent this was the first time of contacting an agency alone. The service was five star from the first phone call I made. All of my concerns were answered without hesitation and I was out at ease through the whole journey ...
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By: lynne duncan
Apr 06, 2021
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Thank you Sarah for the lovely review. We all hope that your move in goes well and that you will be happy in your new home. ...

“Excellent and friendly service......”

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Mar 30,2021
Minithumbup
Jo Rees
Laura Grubb
By: 'Liz Taylor'
Mar 30,2021
0 people found
this helpful
Excellent and friendly service, as a tenant looking to move house the whole process has been clear and simple with plenty of help with any queries...
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By: Joanne Rees
Mar 31, 2021
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Liz, thank you so much for your kind comments, it is really appreciated. I am sure you are going to be very happy in your new home. ...

“Great start to my Let...”

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Mar 24,2021
Minithumbup
Jo Rees
Laura Grubb
By: 'Sammi'
Mar 24,2021
0 people found
this helpful
First called Cross Keys Lettings on a Friday to enquiry about a house, I was in desperate need to move after having my little boy who is now 5months old. I was able to view the property on the Monday, and by Tuesday they had ...
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By: Laura
Mar 26, 2021
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Thank You Sammi for your lovely review, we hope you and the little one will be very happy there! ...

“I am so glad I went to Cross Keys estate agen......”

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Mar 24,2021
Minithumbup
Lynn Daw
Danielle Gibbons
By: 'Teresa'
Mar 24,2021
0 people found
this helpful
I am so glad I went to Cross Keys estate agents. Why...because they are fabulous at keeping in touch both by email and telephone. They have a PROPERTY FILE where you can look to see how the sales progression is going which is extremely ...
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By: Lynn Daw
Mar 27, 2021
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Thank you for the lovely comments Teresa. All the best Lynn :-) ...
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Staff picture Jon Curtis MNAEA
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Staff picture Rob Down MNAEA
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Staff picture Craig McMillan Duncan
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Staff picture Danielle Gibbons
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Staff picture Fiona Hardie
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Staff picture Lynne Duncan
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Staff picture Laura Grubb
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Cross Keys Estates Complaints Procedure

If you should wish to register a complaint against the company or any individual representing the company, you should in the first instance contact:

Craig McMillan Duncan
Compliance Director
Cross Keys Estate Agents Limited
Cherry Tree House
34 Mannamead Road
Mannamead
Plymouth PL4 7AF

Cross Keys Estate Agent Limited’s in-house complaints procedure is as follows:

• A writ en complaint will be acknowledged by Cross Keys Estates in writing within 3 working days.
• A formal written outcome of the company investigation will be issued to the complainant within 21 days. This outcome of this investigation will be deemed final.
•If you cannot settle your complaint with us, you are entitled to refer it to The Property Ombudsman. This complaint must be made within 6 months of the date of the agents’ final written response. Our membership number of the scheme is D00723

The contact detai ls for The Property Ombudsman are as follows:

Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP
Tel: 01722 333 306

The Agent is a member of TPOS (“The Property Ombudsman Scheme”) and follows the TPOS Code of Practice. The Client agrees that the Agent may give information about the sale of the Client’s property to the Ombudsman, if the Client has registered a complaint and he asks for that information. The Client also agrees that the Agent may give the Client’s contact details to TPOS (if they ask for it) to help them monitor how the Agent is following the Code of Practice.

A copy of the Code of Practice and the Consumer Guide is available from www.tpos.co.uk
Last updated at 12:10 PM 05/01/2016 by allAgents

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Cross Keys Estates

Branch - Mannamead, Plymouth, PL4