Portico
Woodford, Woodford Green, IG8
4.9/5, 426 reviews
99% recommended
98% sales valuation accuracy
95% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction

“I meet Tracey Ramsay on a property viewing...and she ......”

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Apr 02,2015
Minithumbup
By: 'Mihai Nechifor'
Apr 02,2015
3 people found
this helpful
I meet Tracey Ramsay on a property viewing...and she was amazing,she did everything to help me rent the property which I wanted.The hole process was fast and easy :) .I definitely recommend her,best experience ever. :)
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Opening Hours
Address

Portico
461 High Road
Woodford,Woodford Green
Essex
IG8 0XE
020 8559 2110

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 95% £165,000 £3,600,000
Lettings 95% 97% £600 £2,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
86 1 164 1 94 1 74 0 3 2
Areas covered
  • IG8
  • IG9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS
Latest Properties

No Properties

“We bought our first house 3 months ago via Po......”

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Sep 05,2019
Minithumbup
David
Sean
By: 'Faiza Shaheen'
Sep 05,2019
0 people found
this helpful
We bought our first house 3 months ago via Portico! Team were very professional, attentive and helpful, with a nice touch of personal warmth!...
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“House Sale...”

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Aug 29,2019
Minithumbup
Daniel
By: 'David Burridge'
Aug 29,2019
0 people found
this helpful
We recently sold our house through Portico. Daniel and the team were helpful throughout. They got a sale agreed at asking price with some great buyers very quickly. Highly recommended....
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“We recently sold our Woodford Green house thr......”

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Jun 25,2019
Minithumbup
David
Daniel
By: 'Jem Djemal'
Jun 25,2019
1 people found
this helpful
We recently sold our Woodford Green house through Portico. The team were extremely professional, kept us informed of developments, and offered valuable advice. Daniel, David, Claire and Sean couldn’t do enough for us. If you’re looking to sell in the area, give one ...
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“Sales Woodford...”

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May 18,2019
Minithumbup
Daniel
By: 'Peter I'
May 18,2019
1 people found
this helpful
Just exchanged on our family home, dealt with by Daniel, David and team. Nothing has been too much, viewings on days off, out of hours etc, more than any other agent has offered. The team in woodford office are serious about selling for you, they ...
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Comment on agent fees
Competitive, it's up to you to negotiate, this company are very fair and will talk, worth every penny
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“Excellent...”

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Feb 11,2019
Minithumbup
By: 'David Madden'
Feb 11,2019
0 people found
this helpful
I have rented my properties with Tracey for many years , always finds my tenants and always ready to help with advise if needed , a great agent...
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Comment on agent fees
Good
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“Well negotiated...”

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Feb 05,2019
Minithumbup
By: 'Ed'
Feb 05,2019
0 people found
this helpful
I began my relationship with Spencers/Portico some 9+ years ago, and during that time i have dealt almost exclusively with Tracey Ramsay. In what is generally thought of as a difficult industry to keep everyone happy, I have always found her to be fair with ...
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Comment on agent fees
Worth it.
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“Great service :)...”

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Jan 17,2019
Minithumbup
Daniel
By: 'V.G'
Jan 17,2019
0 people found
this helpful
Claire Fernandez and Daniel Cantle have been so helpful in the search for our new home! From start to finish my partner and I were offered the right amount of support. We will definetely recommend Portico to anyone searching for a good and reliable Estate ...
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“Professional service...”

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Nov 02,2018
Minithumbup
Sean
By: 'Fabulous service'
Nov 02,2018
0 people found
this helpful
We would like to say a huge thank you to the team at Portico, Woodford Green. We received excellant service and fantastic communication throughout the whole process of buying. Our first contact was with David, he was professional and friendly without being pushy, a great ...
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“Great service...”

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Oct 19,2018
Minithumbup
Daniel
By: 'Kate'
Oct 19,2018
0 people found
this helpful
We had a really positive experience working with Daniel from Portico on our move. Despite the challenges of a long chain Daniel remained consistent and positive throughout and we are now successfully in our beautiful new home....
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“Successful sale of house in Woodford Green...”

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Aug 02,2018
Minithumbup
Chelsea
By: 'Guy & Juliette'
Aug 02,2018
1 people found
this helpful
We received a very good service from Jay, Chelsea & Sean throughout the sale of our property, which was completed in June 2018. It took a lot longer than originally hoped as although we accepted an offer within a week of launch (September 2017), our buyer lost their ...
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Comment on agent fees
Fees are competitive compared to other high street agents, but obviously online self-serve options are much cheaper if you don't require the expertise of an agent. For us, the peace of mind we received from their assistance and local knowledge was key to the successful sale, so we were satisfied the fees were fair.
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“House Sale Buckhurst way...”

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Jul 20,2018
Minithumbup
By: 'Seller Buckhurst Way'
Jul 20,2018
1 people found
this helpful
Excellent Service from Jay, Chelsea, Daniel and Sean Helpful showed potential buyers around instead of expecting us to do the visits . Sourced an excellent buyer and have helped at every stage I would thoroughly recommend any one thinking of putting their house up for sale ...
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“Tamar Square Sale...”

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Jul 16,2018
Minithumbup
Daniel
By: 'Tamar Square'
Jul 16,2018
1 people found
this helpful
As first time sellers, we were really happy with the service Portico gave us. Thoroughtout testing times during the sale, all agents handled it with professionalism and patience....
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Comment on agent fees
Reasonable
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“Professional estate agents...”

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Jul 12,2018
Minithumbup
Daniel
By: 'Desh'
Jul 12,2018
0 people found
this helpful
The estate agents were on point. Everytime I contacted them with with any queries they would contact the vendors promptly and we normally recieved replies on the same day, or latest the day after. Chelsea and Daniel were very professional during the sales process. Even ...
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“Efficient and professional service...”

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Jun 29,2018
Minithumbup
Sean
By: 'Ellie2405'
Jun 29,2018
1 people found
this helpful
Everything moved along quickly and we were kept informed every step of the way. The staff had always been friendly and communicated well with us. Our sale was moved along in a timely way and we have been happy with the service received....
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“Smooth Process and Good Service...”

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Jun 28,2018
Minithumbup
By: 'SWP'
Jun 28,2018
0 people found
this helpful
I recently bought a property in Woodford Green with my partner using Portico. Having originally missed out on another property in the same block, Chelsea directed us to the property we ultimately purchased despite it being a bigger property than we had been looking for. ...
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“18 Gengal Road...”

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Jun 27,2018
Minithumbup
By: 'Christian'
Jun 27,2018
0 people found
this helpful
Superb! Jay's team sold my partners property in super quick time even though we are in a challenging market. Great feedback, communication, helpful and knowledgeable staff. Keep up the great work!...
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Comment on agent fees
good
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“We have had an extremely positive experience selling our house ......”

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Jan 24,2018
Minithumbup
By: 'Mick Thurley'
Jan 24,2018
2 people found
this helpful
We have had an extremely positive experience selling our house recently through Portico, Woodford branch. Chelsea personally dealt with every viewing, communication throughout was excellent and we really couldn't fault the service. Chelsea and Jay are very knowledgeable about the local area and its houses ...
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Comment on agent fees
Competitive, and considering the excellent service - value for money.
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“Portico Woodford, terrible staff. Especially Martin & Tracey, they are useless ......”

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Nov 10,2017
Minithumbdown
Martin
By: 'Daniela'
Nov 10,2017
1 people found
this helpful
Portico Woodford, terrible staff. Especially Martin & Tracey, they are useless agents, moving forwards very slow and really bad communication. I am still waiting for my holding deposit to be refunded. Cause I've paid deposit for a property and after 3 weeks they told me that the ...
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“Tracey and her team especially Martin where fantastic, they helped ......”

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Nov 04,2017
Minithumbup
By: 'Max'
Nov 04,2017
0 people found
this helpful
Tracey and her team especially Martin where fantastic, they helped us view multiple properties and knew exactly what we where looking for, we had a problem with my credit search due to a problem with my ex, but Tracey's relationship with the landlord Paved the ...
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“Jay with his team Claire and Chelsea were with me ......”

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Sep 25,2017
Minithumbup
By: 'BBee'
Sep 25,2017
1 people found
this helpful
Jay with his team Claire and Chelsea were with me from start to finish of the selling and buying process. They were accessible, professional and reliable and moreover helpful. Selling in today's climate has been challenging but we were helped step by step to achieve ...
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Comment on agent fees
Good
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“Unless you don't care about your home, and expect the ......”

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Aug 11,2017
Minithumbdown
By: 'LL'
Aug 11,2017
7 people found
this helpful
Unless you don't care about your home, and expect the most appalling service from an estate agents...DO NOT USE PORTICO! Their service is abysmal, if they ever decide to response they are rude, full of excuses and don't deliver. As the landlord, I had ...
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By: Friend of a Tenant
Oct 13, 2017
View all comments (1)
I am friend/guarantor/mover of somebody who recently moved into a flat let out by the Woodford Branch - from another part of London and with a small child, to make it that bit more difficult and needing a bit of customer care. I would totally agree with all the negative comments on this branch and also Camden who seem to 'manage' (wrong word) keys and inventories etc. I assume that other branches also have negative comments - and the fact that there are so many 5* reviews makes me think th ...

“I moved into a rented property in October during a ......”

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May 27,2017
Minithumbup
By: 'Graham Neary'
May 27,2017
1 people found
this helpful
I moved into a rented property in October during a very stressful time and a young lady by the name of Hannah Bales who was very helpful and would highly recommend her Following on Jay Patel the property manager has been very helpful so a ...
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“Chelsea was brilliant in helping us find a property initially ......”

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May 17,2017
Minithumbup
By: 'BB Green'
May 17,2017
0 people found
this helpful
Chelsea was brilliant in helping us find a property initially and once the process was handed over the Sean, she was always still around to answer questions or updates if needed. Also Letting us go back for another look several times! Very happy with the ...
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Comment on agent fees
Fair considering the service
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“Jay Patel has been absolutely brilliant in responding to and ......”

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May 16,2017
Minithumbup
By: 'Essex'
May 16,2017
0 people found
this helpful
Jay Patel has been absolutely brilliant in responding to and sorting out issues we have had. Really pleased with his efforts....
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“I just wondering were all review about service form Tracey ......”

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Apr 30,2017
Minithumbdown
By: 'Juan'
Apr 30,2017
10 people found
this helpful
I just wondering were all review about service form Tracey Ramsay ? 1. As a Landlord,DO NOT GO NEAR THIS COMPANY they are a cowboy company posing as professionals. They will take you for a ride and if you seek to have your property returned, they ...
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By: Stoyka Kolarova
Nov 05, 2018
View all comments (1)
I am agree with the review. Very bad experience. They are not responsible for anything regarding the property. We will also going to report them . ...

“As a first time landlord Tracey listened and guided me ......”

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Mar 20,2017
Minithumbup
By: 'Maz'
Mar 20,2017
0 people found
this helpful
As a first time landlord Tracey listened and guided me through the process, helping with issues far beyond her remit, taking time to explain things and referring me to some usual contacts. She found us responsible tenants, who are the right fit for the property. ...
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Comment on agent fees
Given what other agents charge I found Spencers very reasonable.
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“For the last 30 years I have owned my own basement ......”

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Feb 17,2017
Minithumbdown
By: 'Michael'
Feb 17,2017
5 people found
this helpful
For the last 30 years I have owned my own basement flat, and the property above me is let by Spencer's, the tenants above me have made me and my wife's lives hell the tenants jump up and down bash the walls shout and scream etc ...
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“It was a very complicated sale and Sean kept us ......”

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Feb 10,2017
Minithumbup
Sean
By: 'Madge Olivo'
Feb 10,2017
1 people found
this helpful
It was a very complicated sale and Sean kept us informed all the time, he really went the extra mile...
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Comment on agent fees
Good
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“Claire was up and beyond dealt with us in a ......”

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Feb 09,2017
Minithumbup
By: 'John & Tressa Orton'
Feb 09,2017
3 people found
this helpful
Claire was up and beyond dealt with us in a very professional manner. We can't thank her enough She is an asset to your company...
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Comment on agent fees
Good
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“Service provided by Jay and his team was very good ......”

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Feb 05,2017
Minithumbup
By: 'Gillian'
Feb 05,2017
2 people found
this helpful
Service provided by Jay and his team was very good and very professional. I would recommend using Spencers without hesitation....
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Comment on agent fees
Good
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Staff picture Sean
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Staff picture Daniel
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Staff picture Bilal
(24)
Staff picture David
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Staff picture Chelsea
(1)
Staff picture Chris
(5)
Staff picture Martin
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Keith Cross (Operations Director) at keith.cross@spencersproperty.co.uk or telephone 020 7729 5222
Last updated at 2:23 PM 07/05/2019 by Ed Lugg

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