Moseley, Birmingham, B13
4.5/5, 17 reviews
88% recommended
83% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Robert Oulsnam & Company - Click to Visit Our Website

“Put in a low offer on property wasn't accepted as ......”

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Apr 02,2015
Minithumbdown
By: 'Sam'
Apr 02,2015
2 people found
this helpful
Put in a low offer on property wasn't accepted as seller wanted 10 thousand more so me and husband talked about it and we wanted to increase our offer by about ‚£7000 and go view property again to see whether we really could justify the extra spend on the house and then put in the offer. I think the seller said he wouldn't show around people who were time wasters and weren't going to give him what he wanted which we aren't. I was hoping he would consider our next offer anyway. J* called back and was really rude and said my client said you can't come around, and when I asked why she said it's his property he can show who he likes. She was really rude in how she dealt with me and I'm not used to having someone be so rude and bitchy, so I said ok thanks and went. I decided to call her back to speak about how rude she had been (not even recording my first offer and then telling me I can't come around etc) and fair enough he can show around who he wants but why so rude. When I rang back to say how upset I was and explain i had intended on putting in a higher offer she was bitchier still saying you hadn't said that before, I am merely repeating to you what my client said. No sorry, nothing. So much for 40 years of experience of all the estate agents we've dealt with this lady has really put me off oulsnam!!!!
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Opening Hours
Address

Robert Oulsnam & Company
142 Alcester Road
Moseley,Birmingham
West Midlands
B13 8HS
0121 449 4576

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 83% 100% £60,000 £603,000
Lettings 0% 0% £575 £575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 10 1 5 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
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“Excellent, professional service...”

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Dec 04,2019
Minithumbup
Lauren
James
By: 'Hannah Clubley'
Dec 04,2019
0 people found
this helpful
I recently sold my house with Oulsnam Moseley and found Lauren and the team extremely helpful, professional and knowledgeable from start to finish. Highly recommended! Thank you!...
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“House sale...”

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Dec 02,2019
Minithumbup
Lauren
Lisa
By: 'Stuart Macrae'
Dec 02,2019
0 people found
this helpful
I sold my house through this agent and was very happy with the service and the price. I would particularly like to mention Lauren Bell who shielded me from the worst of the hassle caused by a rather troublesome buyer!...
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“Very happy with Dealing with Robert Oulsnam.......”

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Nov 01,2019
Minithumbup
Lauren
Lisa
By: 'Rizwan Masood'
Nov 01,2019
0 people found
this helpful
Very happy with Dealing with Robert Oulsnam. Would recommend to use whether selling or purchasing a property. Ms Lauren Bell was very helpful and supportive throughout our arrangements which were far from perfect due to other third parties actions. Definitely a thumbs up and wish ...
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“Excellent Customer Service & Great Communication: Highly Recommended...”

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Oct 31,2019
Minithumbup
Lauren
James
By: 'Rachel Dunkley Jones'
Oct 31,2019
1 people found
this helpful
We had a fantastic experience of buying with Robert Oulsnam. The communication was honest and straightforward, and the way they handled the negotiations was excellent. Lauren, our agent, was lovely and always got back to me immediately. This helped to make the post-sale process quick ...
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“nice friendly agents. helped us through the p......”

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Oct 28,2019
Minithumbup
Lauren
James
By: 'Shanthraj Khajure'
Oct 28,2019
1 people found
this helpful
nice friendly agents. helped us through the process. answered all our queries on time and provided all useful information. highly recommended...
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“Sale of my fathers house...”

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Feb 01,2019
Minithumbup
James
Lisa
By: 'B13Martin'
Feb 01,2019
1 people found
this helpful
Oulsnams provided an excellent service selling my late fathers house. They provided a realistic valuation, moved very rapidly to get the house onto the market and conducted a decent number of viewings in a short space of time. We received a number of offers which ...
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Comment on agent fees
The fees were reasonable and contained no hidden extra costs
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“Excellent service....”

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Aug 27,2018
Minithumbup
James
Lisa
By: 'Sharon andCharles Wall'
Aug 27,2018
1 people found
this helpful
James was invaluable in helping us sell our previous house and buy our new home . This was done with great professionalism and humour and made what can be a very stressful business a smooth process....
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Comment on agent fees
At the outset James was very transparent about the fees involved and we felt they were appropriate for the work involved.
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“Hannah sold my property last year within a week of ......”

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Jan 17,2018
Minithumbup
Hannah
By: 'Tina O'Flaherty'
Jan 17,2018
0 people found
this helpful
Hannah sold my property last year within a week of it being up for sale. She is a professional at her job very dedicated and committed to her clients. She goes above and beyond shes a great asset to the company. I met several estate ...
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Comment on agent fees
Reasonable fees
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“I have placed two property sales through Oulsnams Moseley Office ......”

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Jan 05,2018
Minithumbup
Hannah
By: 'Greg'
Jan 05,2018
0 people found
this helpful
I have placed two property sales through Oulsnams Moseley Office recently (and also made one purchase) both of the sales achieved above the marketing price and also my expectations. The increased prices more than covered all their sales fees and my legal costs as well, ...
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Comment on agent fees
Competitive Fees…I think you get what you pay for.
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“We recently purchased our house and had a fantastic service. ......”

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Nov 25,2017
Minithumbup
Hannah
By: 'Lucy'
Nov 25,2017
2 people found
this helpful
We recently purchased our house and had a fantastic service. Hannah was our representative throughout the process. She was highly professional, helpful and supportive. Even helping unblock things when things got a bit sticky between the parties' solicitors. Hannah's communication was excellent. She was very ...
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“A very bad experience -Our house was over-valued- the photos ......”

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Dec 05,2016
Minithumbdown
By: 'Disappointed of Moseley'
Dec 05,2016
2 people found
this helpful
A very bad experience -Our house was over-valued - the photos were poor (I ended up taking my own and submitting them via email to replace a number taken by the agent) - communication was poor (we were not even informed when people who had ...
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“Put in a low offer on property wasn't accepted as ......”

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Apr 02,2015
Minithumbdown
By: 'Sam'
Apr 02,2015
2 people found
this helpful
Put in a low offer on property wasn't accepted as seller wanted 10 thousand more so me and husband talked about it and we wanted to increase our offer by about ‚£7000 and go view property again to see whether we really could justify the extra spend ...
read full review
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Staff picture Lauren
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No fees information available
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Complaints Procedure

We have a complaints procedure with appeal to the Ombudsman Service: Property.

Contact Julie Powell at Head Office or email Julie@oulsnam.net
Last updated at 9:04 AM 09/08/2016 by allAgents

Awards won by Robert Oulsnam & Company, Birmingham B13 8HS


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Robert Oulsnam & Company

Branch - Moseley, Birmingham, B13