“Overall a good experience, but had a feeling sometimes that ......”
4 Star Review
Apr 02,2015
By:
'Simon'
Apr 02,2015
Branch: Kenilworth, 1 Warwick Road
Services: Lettings (as a Tenant)
Rent PCM: £1395
Would you recommend?: Yes
Postcode: CV8
Branch: Kenilworth, 1 Warwick Road
Lettings (as a Tenant)
Rent PCM: £1395
Postcode: CV8
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Overall a good experience, but had a feeling sometimes that Heritage's policy's made my life a little more difficult, this in no way was Aimee's fault. As an example the handing over pack comprised of mostly documents that we had all ready received and the deposit certificate could of been forwarded on to us as the keys were already at the property with the Landlord, moving day was made more tricky with an unnecessary journey's to the agent. Aimee was very professional and did her best to accommodate with viewings and any questions that we had in a timely fashion. Also we felt that although fees were in line with other agents, half of the rental value so early on to secure the property was unreasonable and not a practice carried out by other agents, this also created unnecessary journey's to the agent.
Comment on agent fees
we felt the fee of half the rental value to secure the property was a little unreasonable.
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