Clarendon Clark, Leicester, LE2
1.7/5, 6 reviews
17% recommended
20% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
25% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


“I have rented a property since June 2014 and was overall ......”

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Apr 01,2015
Minithumbdown
Lauren
By: 'MichaelMorrey'
Apr 01,2015
2 people found
this helpful
I have rented a property since June 2014 and was overall pleased with everything, although i had no real dealings with the letting agency. This month I had an issue where through no fault of my own the property failed a gas safety check due to some work that needed doing. I have now been 9 days without gas, even though the landlady approved the work 3 months ago.

I have been in contact with the agency and its repairs team and must say I have never been so appalled at the service I received. Apparently I am not the customer of Frank Innes, im just a tenant. It is my job to deal with all the communication and they think it is acceptable to tell me its not there problem.

I am naming Lauren Church as the branch manager, she is suppose to be the face of Frank Innes. When i raised a complaint with her she told me her team were right and there's nothing she wants to do. I am very unhappy with this and would not recommend anyone to let through them.

They are happy to take ‚£1800 the day we move in, but i try to to get one thing sorted and its this much hard work.
Comment on agent fees
Extremley expensive considering they cant resolve a certain situation.
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Opening Hours
Address

Frank Innes
108 Queens Road
Leicester
Leicestershire
LE2 3FL
0116 201 9404

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 20% 100% £237,500 £237,500
Lettings 0% 25% £500 £625
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 1 1 0 0 0 2 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Great Service...”

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Apr 29,2019
Minithumbup
By: 'Jem'
Apr 29,2019
1 people found
this helpful
I am currently renting a property through the Frank Innes Clarendon Park team and honestly I couldn't be happier. Wanted to wait a few months before I left a review, but three months in and they are still as attentive and responsive as when I ...
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Comment on agent fees
I am a single renter and my fees were around £300 in full.
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“I recently purchased a house via Frank Innes in Clarendon ......”

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Nov 18,2017
Minithumbdown
By: 'Lee'
Nov 18,2017
4 people found
this helpful
I recently purchased a house via Frank Innes in Clarendon Park, I have to say how disappointed I was with the overall service, The publicity for the house we were buying gave only very limited photos and only in black and white. And limited information ...
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Comment on agent fees
N/A
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“Bought our flat through Frank Innes only because it was ......”

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Jun 06,2016
Minithumbdown
By: 'AA'
Jun 06,2016
2 people found
this helpful
Bought our flat through Frank Innes only because it was the flat we wanted - received much better service from Knightsbridge Estate Agents. They never seemed to know what they were doing or communicate to one another. On completion we called in advance and arranged ...
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“I have rented a property since June 2014 and was overall ......”

Share on :
Apr 01,2015
Minithumbdown
Lauren
By: 'MichaelMorrey'
Apr 01,2015
2 people found
this helpful
I have rented a property since June 2014 and was overall pleased with everything, although i had no real dealings with the letting agency. This month I had an issue where through no fault of my own the property failed a gas safety check due to ...
read full review
Comment on agent fees
Extremley expensive considering they cant resolve a certain situation.
Was this helpful? Yes

“AWFUL, AWFUL, AWFUL.I put down a holding fee of £180 ......”

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Oct 18,2014
Minithumbdown
By: 'Unhappy'
Oct 18,2014
2 people found
this helpful
AWFUL, AWFUL, AWFUL. I put down a holding fee of £180 for a rental property in Septemebr. A week later I was informed that the vendor had pulled out for 'personal reasons' and that my money would be returned immediately. A month later, I have not ...
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“I had my house rented with knightsbridge estate agents in ......”

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Jul 30,2014
Minithumbdown
By: 'capes'
Jul 30,2014
3 people found
this helpful
I had my house rented with knightsbridge estate agents in wigston, leicester for 3years. They sold out to frank innes and this coincided with a change in service. Just a total lack of service on behalf of the landlord and tenant. You wouldn't believe the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Frank Innes, Leicester LE2 3FL



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