Worcester, WR1
4.9/5, 215 reviews
98% recommended
94% lettings valuation accuracy
98% lettings fee satisfaction
Northwood - Visit Our Website

“The agent was professional and friendly. Payments were received on ......”

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Apr 21,2015
Minithumbup
Jonathan
Maria
By: 'Gareth'
Apr 21,2015
3 people found
this helpful
The agent was professional and friendly. Payments were received on time. Queries were answered in a timely fashion. They proactively dealt with any issues that arose.
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Opening Hours
Address

Northwood
41-43 Barbourne Road
Worcester
Worcestershire
WR1 1SA
01905 330530

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 94% 98% £345 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 0 155 4 0 0 0 0 2 1
Areas covered
  • WR4
  • WR1
  • WR5
  • WR2
  • WR9
  • WR3
  • WR14
  • WR4
  • WR5
  • WR9
  • WR14
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
RICS TDS SAGEagent
Latest Properties
Images & Videos

“Thank you Northwood...”

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Feb 14,2020
Minithumbup
Harriet
Robert
By: 'Amelia Hobbs'
Feb 14,2020
2 people found
this helpful
Rented through Northwood for nearly two years and they made the whole experience so easy. We had a bad experience previously renting from a different local agent and we were nervous when changing properties. Northwood never made us feel like we were at fault with ...
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By: Jonathan
Feb 21, 2020
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Hi Amelia, thank you so much for your lovely feedback. It is a shame that you had a bad experience with a different letting agent but good to know that you have been so happy with the service that you have had from Northwood over 2 years. All letting companies are not the same and it is great to hear that our customer service really does make a difference. Best wishes from all of the Northwood team, especially with your plans to purchase a property. ...

“Trying to make an appointment to view a prope......”

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Dec 18,2019
Minithumbdown
By: 'Tracey Williams'
Dec 18,2019
1 people found
this helpful
Trying to make an appointment to view a property was painful, no interest shown and customer service was non existent.... very disappointing...
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By: Jonathan
Dec 18, 2019
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Hello Tracey, thank you for taking the time to leave a review and I apologise if the experience you have had while trying to book a viewing fell way below the high standards of service that we aim to achieve for all our customers and potential customers. As owner of the business, I would be extremely grateful if you could please email me full details of what happened and when so that I can look into things and take whatever action may be appropriate. Please email me at jonathanedwards@northwoo ...

“Northwood have been excellent during the enti......”

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Nov 15,2019
Minithumbup
Robert
By: 'Gemma Yanez'
Nov 15,2019
1 people found
this helpful
Northwood have been excellent during the entire letting process, would definitely consider them in future, they’re completely transparent and down to earth....
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“Excellent customer service provided by Harrie......”

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Oct 21,2019
Minithumbup
Harriet
By: 'Dean Gallen'
Oct 21,2019
0 people found
this helpful
Excellent customer service provided by Harriet Starrs at Northwood, Worcester. Goes out of her way to provide that extra mile - always delivers and any request I make is actioned very quickly. A pleasure to deal with...
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“They were really quick to respond to any prob......”

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Sep 11,2019
Minithumbup
Robert
Sarah
By: 'Thea Thompson'
Sep 11,2019
0 people found
this helpful
They were really quick to respond to any problems. Very friendly and helpful staff. Definitely would recommend to them to friends and family....
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“A very responsive letting agency..repairs car......”

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Sep 05,2019
Minithumbup
Harriet
By: 'MR JOSEPH D HOPKINS'
Sep 05,2019
1 people found
this helpful
A very responsive letting agency..repairs carried out quickly and efficiently. I've happily been in my current property for 2 years and look forward to many more with Northwood.. I would and have recommended to my friends...
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“Everyone i dealt with at Northwood made the w......”

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Aug 31,2019
Minithumbup
Robert
Sarah
By: 'Ben Clewer'
Aug 31,2019
0 people found
this helpful
Everyone i dealt with at Northwood made the whole process very easy from start to finish. Always polite when in communication and efficient at replying to enquires. Would recommend to anyone........
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“I have always found Jonathan of Northwood, Wo......”

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Aug 31,2019
Minithumbup
Jonathan
By: 'Sarah Woodward'
Aug 31,2019
1 people found
this helpful
I have always found Jonathan of Northwood, Worcester, to be very professional, helpful and very knowledgeable about the Letting Industry and the Letting Laws. I have used Northwood for 13 years. Before I went onto the Platinum Scheme (which is the guaranteed rental fee each month, ...
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By: Jonathan
Oct 28, 2019
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Hi Sarah, It has been a pleasure to be involved with your property and to have helped with your dad's property also. He is fondly remembered, a true gentleman. During the last 13 years, several sets of occupiers have enjoyed living at the house and it has changed and been upgraded along the way as part of its journey. Perhaps the biggest surprise we had several years ago however was to see what turned out to be a coffee table in the shape of a coffin in the conservatory - not something we see ev ...

“Rob let a property to me early this year and ......”

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Aug 31,2019
Minithumbdown
Robert
Harriet
By: 'Sunnie Moore'
Aug 31,2019
0 people found
this helpful
Rob let a property to me early this year and my experience with him and Harriet was fantastic. They were so professional yet personable. They made me feel totally relaxed in a highly stressful situation. Everything was done efficiently and quickly. Very happy....
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“Excellent agents, we have been using them for......”

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Aug 28,2019
Minithumbup
Harriet
Maria
By: 'Pete and Rosie Howard'
Aug 28,2019
2 people found
this helpful
Excellent agents, we have been using them for 12 years and had superb service the whole time. The whole team are fantastic, supportive and friendly. Highly recommended agents....
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By: Jon Edwards
Oct 08, 2019
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Hi Pete & Rosie, Thank you so much for posting a review of your (lengthy) experience with Northwood, it is very much appreciated as are your kind and supportive comments. It was great to chat when Rosie was back in the UK recently and catch up on how things goings with family life. To have grown up children now though (both of us) is quite scary as they were so little when I first came to see you all those years ago. So pleased that everything is going well for you. Thank you and best wishes fro ...

“Professional Letting Agents - Top Class - we ......”

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Aug 28,2019
Minithumbup
Harriet
Jonathan
By: 'Adrian Heffernan'
Aug 28,2019
1 people found
this helpful
Professional Letting Agents - Top Class - we have used Northwood for around 5 years now having previously used another company and have no complaints. Any queries are dealt with quickly and efficiently and we feel comfortable our property is in good hands....
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By: Jon Edwards
Oct 08, 2019
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Hi Adrian, Many thanks for taking the time to post a review of your dealings with Northwood and for your kind comments which are very much appreciated. It is a pleasure to be involved with your property and I am grateful for the enjoyable discussions that we have had along the way. Thank you. With best wishes from the whole team. Jon ...

“Consistently Good ServiceI have used Northw......”

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Aug 27,2019
Minithumbup
By: 'Hannah Talbot'
Aug 27,2019
2 people found
this helpful
Consistently Good Service I have used Northwoods as my letting agents for almost five years and have found them to be approachable, fair and helpful during this time. They are considerate about my working patterns and communication preferences, and always follow up on any query ...
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By: Jon
Oct 08, 2019
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Hi Hannah, thank you so much for your kind comments and for taking the time to post feedback on allAgents. Our aim when we first set up in 2003 was to give professional, helpful and friendly service and it is great that you have been happy with your choice to put your property with us. Thank you from all of us. Jon ...

“We rented with Northwood for just over 18 mon......”

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Aug 27,2019
Minithumbup
Harriet
Robert
By: 'Luke Townsend'
Aug 27,2019
1 people found
this helpful
We rented with Northwood for just over 18 months and the level of service provided was superb. From the first viewing and up until our recent exit Northwood ( Jonathan,Rob & Harriet were our main points of contact) were extremely helpful, courteous and proactive. We had two ...
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By: Jon Edwards
Oct 08, 2019
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Hi Luke, I remember well showing you around the apartment and running through how many bits and pieces were included in the letting. Thank you for looking after them all so well throughout the tenancy and for taking the time to post a review of your experience of renting through Northwood. It is much appreciated and we wish you all the very best for the future. Jon ...

“Excellent service friendly and helpful always......”

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Aug 26,2019
Minithumbup
By: 'Stephen wise'
Aug 26,2019
2 people found
this helpful
Excellent service friendly and helpful always kept me informed of progress. Very efficient found tenants quickly, everything was well organised from start to finish...
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By: Jon
Sep 28, 2019
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Hello Stephen, many thanks for your kind comments and for taking the time to post a review. It has been a pleasure to find two sets of tenants for your property and many thanks for your repeat business. We look forward to helping again in the future and although you manage your property yourself, we are always here if you need some help at any point. Best wishes. Jon ...

“Very thorough and trust worthy letting agent.......”

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Aug 26,2019
Minithumbup
Harriet
Jonathan
By: 'Russell Browne'
Aug 26,2019
2 people found
this helpful
Very thorough and trust worthy letting agent. I've been with them for two years and just signed up again for 3 more. Very helpful with any issues and clear explanations....
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By: Jon
Oct 08, 2019
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Hi Russell, thank you for taking the time to post a review and for your kind comments. It has been a pleasure to be involved in following the buy-to-let process with you through to letting the two properties and renewing the guaranteed rent contracts for a further 3 years giving you a total of 5 years of uninterrupted rental income. The peace of mind that you have enjoyed is what out guaranteed rent contract is all about. Best wishes from all of us. Jon ...

“The service is so efficient that renting out ......”

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Aug 24,2019
Minithumbup
By: 'Jackie'
Aug 24,2019
2 people found
this helpful
The service is so efficient that renting out my property is easy - I would highly recommend - Harriet is my contact and she is professional and friendly and gets the job done...
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“Having never rented before and unsure of the ......”

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Aug 23,2019
Minithumbup
By: 'Simon Tattersfield'
Aug 23,2019
1 people found
this helpful
Having never rented before and unsure of the process, Northwood took me through the process step by step, excellent on going service, would highly recommend....
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“Very polite & helpful all the way through fro......”

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Aug 23,2019
Minithumbdown
Robert
Sarah
By: 'Stuart Round'
Aug 23,2019
1 people found
this helpful
Very polite & helpful all the way through from viewing through to completion. Everything handled on time & accurately & I was kept up to date all the way through. Very friendly service & would definitely recommend, especially Rob & Sarah....
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“I have just rented a flat in Worcester through Northwood. ......”

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Aug 23,2019
Minithumbup
Robert
Sarah
By: 'Jonathan B'
Aug 23,2019
2 people found
this helpful
I have just rented a flat in Worcester through Northwood. They were very helpful and professional. I would definitely recommend them....
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By: Jon
Oct 08, 2019
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Hi Jonathan, thank you so much for taking the time to leave a review for us and for your kind words. When happy customers are willing to recommend us to others, it really does give the whole team a warm glow inside knowing that we are getting things right as we always strive to do. Best wishes from all of us @ Northwood. ...

“Highly recommended...”

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Aug 22,2019
Minithumbup
Harriet
Jonathan
By: 'James Sadler'
Aug 22,2019
3 people found
this helpful
I have been very happy with the service provided by the team at Northwood since moving my properties from another agent. Pricing is fair and transparent and communication is excellent which is very important for me as I live abroad....
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By: Jon
Sep 28, 2019
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Hi James, thank you so much for taking the time to post some feedback and for your kind comments. Not all letting companies are the same and it is great that you are pleased you made the switch to Northwood. Many thanks. Best wishes from the whole team. Jon ...

“Always friendly and helpful. Always quick to ......”

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Aug 22,2019
Minithumbup
By: 'Paul Tuininga'
Aug 22,2019
1 people found
this helpful
Always friendly and helpful. Always quick to help if their is a problem with the property which happens rarely. Always friendly to deal with on the phone or in person....
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“Really lovely and professional staff. They we......”

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Aug 22,2019
Minithumbup
Harriet
Maria
By: 'Divya Garg'
Aug 22,2019
1 people found
this helpful
Really lovely and professional staff. They were very helpful to us with finding our first house with all the viewings. Kept us informed at all times during the whole process. Since moving in any issues with the house have been dealt with promptly and very ...
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“Very professional team, quick and helpful. Re......”

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Aug 22,2019
Minithumbup
Harriet
Robert
By: 'Lennon'
Aug 22,2019
1 people found
this helpful
Very professional team, quick and helpful. Recommend to everyone! Extremely happy with their performance. In fact, I saved a lot after changed to Northwood....
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“Northwood Worcester...”

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Aug 22,2019
Minithumbup
Harriet
By: 'Harriet Jones'
Aug 22,2019
2 people found
this helpful
I have found that Northwood Worcester Branch have gone over and above to help me as a tenant. They answer all queries promptly and always strive to help me wherever they can. Couldn't rate them and their service more highly!...
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“Great service very professional keeping you ......”

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Aug 22,2019
Minithumbup
Maria
By: 'Andrew cleary'
Aug 22,2019
3 people found
this helpful
Great service very professional keeping you informed at every stage both on letting and management of the property very pleased...
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“Friendly,quick experience that has sorted us ......”

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Aug 21,2019
Minithumbup
By: 'Chris Harrison'
Aug 21,2019
1 people found
this helpful
Friendly,quick experience that has sorted us out with a great property. Communication is clear and relevant when we need it and wouldn't want to use another agency now...
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“Efficient viewing and letting process. Viewin......”

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Aug 21,2019
Minithumbup
Robert
By: 'Nonso'
Aug 21,2019
1 people found
this helpful
Efficient viewing and letting process. Viewing procedure was promptly arranged and letting was agreed. Overall a smooth process. . ....
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“Excellent service and professional staff. Ma......”

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Aug 20,2019
Minithumbup
Sarah
Harriet
By: 'D Atkinson'
Aug 20,2019
1 people found
this helpful
Excellent service and professional staff. Many thanks to Harriet, Robert, Sarah and Maria for helping the whole process from viewing the property to moving in, and keeping us informed at each stage....
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Staff picture Sarah
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Staff picture Robert
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Staff picture Harriet
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No fees information available
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Complaints Procedure

A copy of our Complaints Handling procedure is available upon request.
Last updated at 8:38 AM 30/04/2020 by Jonathan Edwards

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Branch - Worcester, WR1