Portico
Bloomsbury, London, WC1A
4.5/5, 67 reviews
91% recommended
60% sales valuation accuracy
90% sales fee satisfaction

“Edmund Cude was helpful and reliable in my sale. Mike ......”

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Apr 01,2015
Minithumbup
By: 'Ken'
Apr 01,2015
0 people found
this helpful
Edmund Cude was helpful and reliable in my sale. Mike Hookway was proactive and quick to respond to my queries and worked hard to push the sale along. He was always quick and efficient in dealing with any matters that caused me concern or threatened to delay the process and I am happy to recommend the agency to other prospective sellers.
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Opening Hours
Address

Portico
26 Museum Street
Bloomsbury,London
Greater London
WC1A 1JU
020 7291 0650

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 60% 90% £325,000 £1,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 0 26 6 12 0 10 0 1 0
Areas covered
  • WC1
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Lettings TPOS DPS
Latest Properties

No Properties

“Shocking Service...”

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Sep 27,2019
Minithumbdown
By: 'Matilda Oliveira'
Sep 27,2019
1 people found
this helpful
I have been a tenant with Portico for the last month and a half and have never regretted being with an Estate Agents more. Aside from the fact that when we moved into the flat there was a load of stuff from the previous tenant ...
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“Property renewal - Spyridon has been really helpful getting everything ......”

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Jul 26,2019
Minithumbup
By: 'Phoenix'
Jul 26,2019
1 people found
this helpful
Property renewal - Spyridon has been really helpful getting everything sorted for the property renewal and change of one of the tenants, the process was much quicker than last year and we've received updates throughout the process to try and keep everything moving along quickly. ...
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“Unbelievably poor service in every way. This ......”

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Jul 20,2019
Minithumbdown
By: 'Jan Hauger'
Jul 20,2019
1 people found
this helpful
Unbelievably poor service in every way. This site seems to get good reviews about Portico, but not a SINGLE one for the Museum Street branch. Not surprising. It's really amazing and flabbergasting how bad the Museum Street Portico 'service' is. I was a tenant for ...
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“Thanks Gabriela...”

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Oct 04,2018
Minithumbup
By: 'Malcolm'
Oct 04,2018
0 people found
this helpful
We were grateful for Gabriela's assistance with the sale of our flat. She was friendly and helpful throughout the process....
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Comment on agent fees
Portico were the least expensive of all the Estate Agents from whom we obtained quotes
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“Thanks Gabriela...”

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Oct 04,2018
Minithumbup
By: 'Malcolm'
Oct 04,2018
0 people found
this helpful
We were grateful for Gabriela's assistance with the sale of our flat. She was friendly and helpful throughout the process....
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Comment on agent fees
Portico were the least expensive of all the Estate Agents from whom we obtained quotes
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“Unfortunately, this is not a positive Review. I am afraid ......”

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Nov 08,2017
Minithumbdown
By: 'Max'
Nov 08,2017
3 people found
this helpful
Unfortunately, this is not a positive Review. I am afraid I never had to deal with such an incompetent agency before. When taking over the apartment, nothing had been cleaned and many things including oven and fridge did not function properly and were only attended ...
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Comment on agent fees
highly overcharging for no service at all. E.g charging 300pounds for cleaning even though the apartment was never cleaned.
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“Portico handled every stage of my house sale superbly. They ......”

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Sep 15,2017
Minithumbup
By: 'Philip_C'
Sep 15,2017
1 people found
this helpful
Portico handled every stage of my house sale superbly. They were proactive and responded effectively at a time of uncertainty in our part of the market, securing a timely sale. At all times, they were communicative and followed up leads, queries and requests for information. ...
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Comment on agent fees
Portico's fees were straightforward, transparent, and very acceptable.
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“Excellent Service - Informative - Not pushy - Even afterwards ......”

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Aug 10,2017
Minithumbup
By: 'PC'
Aug 10,2017
0 people found
this helpful
Excellent Service - Informative - Not pushy - Even afterwards helpful in clarifying all the steps during the whole process - friendly - patient - free of jargon...
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Comment on agent fees
neutral
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“Think of all the negative cliches attributed to state agencies ......”

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May 20,2017
Minithumbdown
By: 'TenantVictim'
May 20,2017
10 people found
this helpful
Think of all the negative cliches attributed to state agencies and then add some more to them and that's Portico. This is going to sound like a litany of complaints, there is just so much to tell, but if you want to save yourself time ...
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Comment on agent fees
All their fees are bad, and unfair.
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By: Alice Brown
May 26, 2017
View all comments (1)
Aside from the fees which we just accepted early on, I could not agree with this comment more. This is an extremely accurate account of our experience with Portico too. Everything from not even apologising for such appealing communication to total unfair treatment. I will also be writing a detailed account of our experience but avoid Portico at all costs if you don't want to feel utterly stressed, upset and exasperated during and AFTER your tenancy has supposed to have even ended. :'( ...

“I worked with Tiegan (with help from Wayne). Both were ......”

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Jan 31,2017
Minithumbup
By: 'Justine'
Jan 31,2017
0 people found
this helpful
I worked with Tiegan (with help from Wayne). Both were very responsive, professional, and helpful when it came to answering my questions....
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Comment on agent fees
I'm not familiar with what the normal cost for Agent's fees are.
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“Hi , Lucy was outstanding in this difficult sale .she was ......”

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Jan 30,2017
Minithumbup
By: 'k shamburov'
Jan 30,2017
0 people found
this helpful
Hi , Lucy was outstanding in this difficult sale . she was professional , dedicated and nothing was to much trouble for her . highly recommend...
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“I cannot praise the Lucy and Daniella highly enough. They ......”

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Jan 27,2017
Minithumbup
By: 'Tom C'
Jan 27,2017
0 people found
this helpful
I cannot praise the Lucy and Daniella highly enough. They were helpful, cheerful, and hardworking throughout the process. They kept me well informed at all times. They were trustworthy and straightforward. Even though market conditions were challenging, they obtained the asking price for the flat. ...
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Comment on agent fees
The service to give the flat a quick freshen up with paint and minor works was well worth the extra money. In fact this additional cost still only came in at the same price as many competitors basic service.
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“I'm very happy with the service provided by Edmund Cude ......”

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May 06,2015
Minithumbup
By: 'Amy'
May 06,2015
0 people found
this helpful
I'm very happy with the service provided by Edmund Cude and in particular, Lucy Adamson. Unlike other agents, she will try to understand what your requirements are and only recommend those properties that fit your criteria. In addition, Edmund Cude does not share the customer's ...
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“Edmund Cude was helpful and reliable in my sale. Mike ......”

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Apr 01,2015
Minithumbup
By: 'Ken'
Apr 01,2015
0 people found
this helpful
Edmund Cude was helpful and reliable in my sale. Mike Hookway was proactive and quick to respond to my queries and worked hard to push the sale along. He was always quick and efficient in dealing with any matters that caused me concern or threatened ...
read full review
Was this helpful? Yes

“Julian and I would like to thank Robyn for her ......”

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Mar 11,2015
Minithumbup
By: 'maryjames'
Mar 11,2015
0 people found
this helpful
Julian and I would like to thank Robyn for her professional and helpful attitude throughout this transaction.Her mannerism and conduct was exemplary....
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“My property purchase was particularly challenging for a number of ......”

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Jan 29,2015
Minithumbup
By: 'David'
Jan 29,2015
0 people found
this helpful
My property purchase was particularly challenging for a number of reasons outside of anyone's control. Michael's patience and professionalism throughout this unusually arduous exchange process helped us maintain a momentum and ultimately kept the purchase on track. Michael was always on hand to answer questions, ...
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“Adam and his colleagues have been very diligent, professional and ......”

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Jan 21,2015
Minithumbup
By: 'Vital Magnin'
Jan 21,2015
0 people found
this helpful
Adam and his colleagues have been very diligent, professional and transparent in the entire process. Being new to London and the UK, I was not aware of all the steps to rent a property and they took the time to run me through it, and ...
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“Adam was extremely helpful and available for any problem we ......”

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Jan 14,2015
Minithumbup
By: 'GG'
Jan 14,2015
0 people found
this helpful
Adam was extremely helpful and available for any problem we had! Thank you so much again for being so professional and kind!...
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“Edmund Cude and Lucy Adamson in particular provided excellent support. ......”

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Dec 04,2014
Minithumbup
By: 'Anonymous'
Dec 04,2014
0 people found
this helpful
Edmund Cude and Lucy Adamson in particular provided excellent support. They were extremely helpful and responsive throughout the buying process....
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“Adam is such a good agent, he is so patient ......”

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Sep 29,2014
Minithumbup
By: 'Aamanda'
Sep 29,2014
0 people found
this helpful
Adam is such a good agent, he is so patient and helpful. I strongly recommend him. However, the flat is not cleaned at all. I strongly suggest people to check if the landlord has the management contract with agent so that it may skip a ...
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“As new tenants, my flatmate and I were really happy ......”

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Sep 20,2014
Minithumbup
By: 'Lou & Chloe'
Sep 20,2014
0 people found
this helpful
As new tenants, my flatmate and I were really happy with the Edmund Cude experience along with Adam Pearce's work as he was both professional and friendly. We are glad to have chosen a flat linked to Edmund Cude. Even after we moved in, Adam ...
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“Adam is an excellent agent, he did everything needed. I ......”

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Sep 19,2014
Minithumbup
By: 'Alex'
Sep 19,2014
0 people found
this helpful
Adam is an excellent agent, he did everything needed. I was not in the UK during the letting process, so we mainly contacted by emails. He is very quick in responding, and his replies pretty much solved everything I needed....
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“It has been a very stressful and frustrating experience being ......”

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Sep 18,2014
Minithumbdown
By: 'A. Tenant'
Sep 18,2014
4 people found
this helpful
It has been a very stressful and frustrating experience being a tenant in an Edmund Cude property: though there are one or two helpful members of staff, we have mostly been treated coldly at best and downright rudely at worst. We were made promises on ...
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“Good agents, and good staff. really warm heart and good ......”

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Sep 16,2014
Minithumbup
By: 'A'
Sep 16,2014
0 people found
this helpful
Good agents, and good staff. really warm heart and good services. and did really a good job on satisfying the requirements....
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“I found Mike extremely helpful and knowledgable. He managed to ......”

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Jul 08,2014
Minithumbup
By: 'Emma Earnshaw'
Jul 08,2014
0 people found
this helpful
I found Mike extremely helpful and knowledgable. He managed to negotiate a fantastic price for us and made sure I always knew what was happening between myself the buyer and all the unforeseen hoops that have to be jumped through. We will definitely be returning ...
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“Professional, courteous staff who maintained good communications throughout viewing and ......”

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Jun 02,2014
Minithumbup
By: 'Withheld'
Jun 02,2014
0 people found
this helpful
Professional, courteous staff who maintained good communications throughout viewing and then purchase process. Worked well with buyer representative in making connection with vendor and vendor solicitor to help facilitate a speedy exchange and completion. Overall satisfaction level was excellent....
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“It was a pleasure to work with Toby and Michael ......”

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May 28,2014
Minithumbup
By: 'Marina K.'
May 28,2014
0 people found
this helpful
It was a pleasure to work with Toby and Michael and they helped me to find exactly the kind of property I was looking for, within a very short period of time. The process was very efficient, which was so helpful given my busy work ...
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“Michael provided an excellent service in selling our property. He ......”

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May 23,2014
Minithumbup
By: 'Tom & Caroline Tomlinson'
May 23,2014
0 people found
this helpful
Michael provided an excellent service in selling our property. He was calm and efficient, knowledgeable, charming and helpful - and very supportive, keeping us fully informed since we live 400 miles away from the property....
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“Adam and Edmund Cude as a whole were very attentive ......”

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May 20,2014
Minithumbup
By: 'JX'
May 20,2014
0 people found
this helpful
Adam and Edmund Cude as a whole were very attentive with the needs of the tenants. They were very fast to react to any questions that I had. Besides that, Adam makes it easy for first time tenants to handle the ordeal by explaining clearly ...
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“I was very pleased with Adam's work as he was ......”

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May 17,2014
Minithumbup
By: 'Wantan'
May 17,2014
0 people found
this helpful
I was very pleased with Adam's work as he was very helpful throughout the whole process of finding and securing a house. He would respond to our queries very promptly and he was not pushy in closing out the agreement. All in all, I would ...
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Last updated at 11:06 AM 30/10/2017 by allAgents

Awards won by Portico, London WC1A 1JU


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