“She had absolutely no idea what she was talking about, ......”

Apr 01,2015
Ella Murgatroyd
By: 'Sameara Hussain'
Apr 01,2015
4 people found
this helpful
She had absolutely no idea what she was talking about, she gave us wrong information about the property, she mentioned that the electricity would work on the same day but once we had got to the flat nothing was working, we wasnt told where the meter was or that it was a pre paid one plus the previous tenants left a debt of ‚£250 that wasnt mentioned to us. We then spent half an hour finding the meter then another 2 hours waiting for one of the other tenets to give us a key to the shed where the meter was and then spent ‚£80 not only that we were then tolled we had to put in ‚£1 everyday until the previous tenants debt was paid off then as that wasnt enough crap we had to deal with we had to pay ‚£52 just to change our meter to direct debit. Ella ( the above agent) was completely useless and was only willing to help us if we gave her a 'good review' as she mentioned us to do it at least 10 times. If your gonna go with this agency make sure you have a different agent as this one is only going to disappoint.
What agent could do to change your mind?
Had more knowledge about the property, gave us the information we needed rather than asking us to fill in a review for her.
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Was this helpful? Yes
By: Mark Manning
Apr 13, 2015
Hi, we're really sorry to hear about your experience. Amardeep our Morley Lettings Manager has spoken to you further about this and we hope this has helped. If you need to speak to us further, please don't hesitate to ring Amardeep.

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Manning Stainton

40 Queen Street Morley, Leeds
West Yorkshire
LS27 9BR

0113 220 3465

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