Apr 01,2015
Minithumbdown
By: 'Boyko Nikolov'
Apr 01,2015
2 people found
this helpful
Very poor customer service. They wasted our time and money. We had to call them several times and ask to speak to the manager only to find out that the current tenant had cancelled the viewing. The manager just informed us of the cancellation and offered a token apology. I would not recommend RentLocally to anyone - they simply don't care about their customers.

My partner and I had an extremely unpleasant experience with RentLocally today. We booked a viewing and travelled from Glasgow to West Calder in rush hour traffic and gale force winds only to be stood up their agent.

We had to phone the agency three times and speak to a manager to find out that the current tenant did not give permission for us to view the property. The agent had made one attempt to contact us 20 minutes before the scheduled viewing from a private number which we could not call back.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Rent Locally

21/1 Marchmont Road Edinburgh
City of Edinburgh
EH9 1HY

07941389192

Opening hours


Find the Best Agent to
Sell or Rent Your Home