Worst Letting Agents ever used in 6 years. Had to show one set of prospective tenants round myself as
they did not turn up for appointment. When complained was first told that the tenant did not turn up, and was
then told someone from Pearsons was sat outside in the car and did not see the tenant. Was told by phone
they had arranged an inventory when they were never asked to do one. Sent Gas check details etc. to them and they confirmed by phone they had received then and then received more than one request from them for the same details. They lost the backdoor key of the property and on day the tenants moved in had to drive to the property so the back door could be opened. Had problems with them from day one, with their paperwork and general attitude and would never ever use them again. They are only interested in getting their commission and do not care at all about Landords interests.
What agent could do to change your mind?
Acted in a professional way, in my interests, instead of only being interested in getting their commission by whatever means they could.