Philip James Partnership
Didsbury, Manchester, M20
4/5, 137 reviews
80% recommended
97% sales valuation accuracy
98% sales fee satisfaction
79% lettings valuation accuracy
64% lettings fee satisfaction

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2019 Estate & Letting Agent Awards


“I would like to say after one of the worst ......”

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Mar 31,2015
Minithumbup
Danielle
By: 'Apartment 32'
Mar 31,2015
0 people found
this helpful
I would like to say after one of the worst experiences i have ever been involved in with the City Centre office of Philip James, it appears that the office Danielle works in has changed my view on only that office. Danielle has helped us renew our tenancy after all our issues and managed to agree the rent at the price we thought along with the landlord would be suitable. She has been polite, friendly and very helpful towards myself an partner. From the first experience with Rob (director and others) I really lost hope that this company was any good. We were treated like i never have been spoken to in my entire life if i am being honest. Danielle has excelled expectations with us and she has done everything she can to change our experience around. Andy has also tried to sort a number of issues outstanding in our apartment some are which still on going but on a whole this office, I would rather them deal with the whole process as a lot more helpful and actually know the basic of customer service. Danielle thanks again for all your help you certainly have made ourselves alot more happy and we hope that in the future should we need to contact you we can do so accordingly.
Comment on agent fees
Original ‚£600 for 9 months one bedroom we thought was ok but as the months went by we noticed the property wasnt propably worth ‚£400. that a side Danielle and Andy along with Rebecca Fenney have started to work with us to resolve all the issues and we are now starting to believe it could be worth it.
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Opening Hours
Address

Philip James Partnership
679 Wilmslow Road
Didsbury,Manchester
Greater Manchester
M20 6RA
0161 448 1234

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £25,000 £925,000
Lettings 79% 64% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 4 29 20 36 0 15 0 2 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“At the very beginning of our property search ......”

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Jul 25,2019
Minithumbup
By: 'Emily'
Jul 25,2019
0 people found
this helpful
At the very beginning of our property search Philip James were on the ball - sending us email and phone updates with potential properties that suited our criteria. We found one we were Interested in and due to PJ’s quick communication & organisation, we were ...
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“Excellent service from start to finish ......”

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Jul 23,2019
Minithumbup
DAN
By: 'Sophie Faulkner'
Jul 23,2019
0 people found
this helpful
Excellent service from start to finish Having bought from Phillip James before we decided to sell through them this time. We got several valuations from various agents, Philip James' was quite different to the others (higher). There was a thorough and convincing rationale given for ...
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“I recently bought my first flat using Philip ......”

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Jul 22,2019
Minithumbup
By: 'hannah garvey'
Jul 22,2019
0 people found
this helpful
I recently bought my first flat using Philip James. I was shown around by a lady called Georgina who was just lovely and very easy to get along with. She tried her best to answer any questions and she contacted the office for anything that ...
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“Rebekah returned all calls when requested. Ke......”

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Jul 03,2019
Minithumbup
By: 'Nicola Gough'
Jul 03,2019
0 people found
this helpful
Rebekah returned all calls when requested. Kept me up to date with all relevant information. Answered all my queries or obtained answers and then contacted me immediately. Rebekah is kind, courteous, professional and has a way of making each client feel as if they are ...
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“Terrible...”

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Jul 03,2019
Minithumbup
By: 'Avoid like the plague'
Jul 03,2019
0 people found
this helpful
This property agent will attempt to extort money from residents any way they possibly can. An absolute nightmare to deal with...
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Comment on agent fees
Extortionate
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“Very happy customer...”

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Jun 25,2019
Minithumbup
By: 'Alison Barton'
Jun 25,2019
0 people found
this helpful
I sold my house in Didsbury via Philip James. The person allocated to deal with my sale was Josh, and I have to say I couldn't be happier with the service I received from him, and the whole Philip James office. He was ALWAYS available ...
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“Rebekah and Nowishia...”

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Jun 07,2019
Minithumbup
By: 'Timothy Jackson'
Jun 07,2019
0 people found
this helpful
The team have been responsive and kind since my first viewing of the property. Felt I had a lovely relationship with the seller despite not meeting her. I would use the agents again but hopefully that won't be for a long time. Thank you....
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Comment on agent fees
I didn’t pay any fees to the agents as I was purchasing the property
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“End-to-end poor service...”

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Jun 04,2019
Minithumbdown
Jemma
By: 'Darren'
Jun 04,2019
3 people found
this helpful
Poor experience from start to finish. Agents confirmed that all documentation had been received prior to move-in and then advised the day before that documents were still outstanding, giving only a few hours to secure additional evidence. Very poor repairs service - lack of ownership, ...
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Comment on agent fees
Fees high for level of service that was received.
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“Deborah is a superstar...”

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Mar 22,2019
Minithumbup
By: 'Alan Smith'
Mar 22,2019
0 people found
this helpful
Deborah has been extremely helpful and supportive during the purchase of my new property. She has worked tirelessly to facilitate negotiations, she has kept me up to date and always responded quickly throughout my time dealing with her. She has explained things clearly so that ...
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“Great service...”

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Mar 01,2019
Minithumbup
Deborah
By: 'Natasha'
Mar 01,2019
0 people found
this helpful
I started off selling my property through purple bricks which turned out to be a big mistake I wish I had gone the traditional estate agent route in the first place. Luckily Rob contacted me and the team have been great from start to finish ...
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Comment on agent fees
Not cheap but standard for estate agents I believe.
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“Deborah Sutton...”

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Feb 24,2019
Minithumbup
Deborah
By: 'James O'Neill'
Feb 24,2019
0 people found
this helpful
I recently sold my flat in West Didsbury using PJK. They found a buyer and a good price was agreed quickly. It took a long time to complete but this was no fault of PJK. I would like to thank Deborah Sutton who really helped ...
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Comment on agent fees
Fair fees
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“Very poor customer service...”

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Jan 31,2019
Minithumbdown
By: 'Mari'
Jan 31,2019
0 people found
this helpful
I booked a viewing for one of their properties in Withington. When the agent arrived to meet me, she told me she did not have the keys to the apartment and, therefore, we could not go ahead with the viewing. In fairness, she did try ...
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Comment on agent fees
The fees are very expensive.
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“Unhelpful and Rude...”

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Jan 23,2019
Minithumbdown
By: 'Jaz'
Jan 23,2019
0 people found
this helpful
Stear clear of this company, they refused to help me and my partner when we had issues with our rented accommodation. Faults and issues were reported and were still present when we moved out 2 years later. It was horrid for us and none of the ...
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Comment on agent fees
Expensive considering the condition of the property.
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“Flat Sale...”

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Jan 11,2019
Minithumbup
Deborah
By: 'Result'
Jan 11,2019
0 people found
this helpful
Deborah was both attentive and responsive. She kept on top of progress and gave me regular updates . She ensure all was covered and liaised effectively between seller and buyer...
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Comment on agent fees
Good
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“Incompetent, Rude and Expensive...”

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Nov 16,2018
Minithumbdown
By: 'Angry Tenant.'
Nov 16,2018
1 people found
this helpful
This company have held onto over £2000 of our deposit, collectively as a group of tenants. They and the landlord went on to accuse us of criminal damage and drug dealing within the property which is defamation of character and far from the truth. We have ...
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Comment on agent fees
The Agent fees were completely excessive considering they never spoke nor helped us.
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“Awful service...”

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Nov 08,2018
Minithumbdown
By: 'Zaid'
Nov 08,2018
1 people found
this helpful
Very negative feedback for Ben Massey and Samantha Fone at the Didsbury Manchester Branch. There are certain damages in the house caused by the tenants but they are refusing to admit it. Basically, if you are a landlord, then you wont get any good service ...
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Comment on agent fees
Bad
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“Incompetent...”

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Nov 04,2018
Minithumbdown
Danielle
By: 'Charlotte'
Nov 04,2018
1 people found
this helpful
Problems and excuses throughout tenancy, work not being carried out, extortionate fees I'm surprised this company hasn't closed down. No one in this office are helpful and they lose all your documents repeatedly. Never will I associate myself with this company again....
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Comment on agent fees
Huge admin fees and late payment fees.
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“Embarrassingly poor...”

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Oct 01,2018
Minithumbdown
By: 'Rebecca'
Oct 01,2018
1 people found
this helpful
I have never dealt with a company that have been completely incompetent of doing their job to the scale of Philip James. Unfortunately, this is not a focus on one member of staff, but for all staff I have had to deal with at the ...
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Comment on agent fees
The fees are an outrageous amount to pay when the service is at such a low standard. To pay the fees they ask for, I would at least expect the keys for the property to be ready on the move in date as this is basic, however they could not even carry out this service even though they charge huge ‘admin’ fees. With the problems we have had, it has always been us chasing the agent for details, not them offering information first. No ‘admin’ was done to justify their fees.
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“Stay away!!...”

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Aug 28,2018
Minithumbdown
By: 'MK'
Aug 28,2018
2 people found
this helpful
I recently rented an apartment via Philip James and initially all seemed good until we actually moved in. On the move in day, we found out that some furniture that we were told was included when viewing the property was not there. The apartment was ...
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“Incompetent...”

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Aug 09,2018
Minithumbdown
By: 'David Shortt'
Aug 09,2018
1 people found
this helpful
Did not communicate and a list of basic errors including moving tenants in without collecting a deposit. Would not recommend go elsewhere...
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“Many thanks to Danielle Beswick who is really professional person I delt with her. I have experienced lovely 4 years in renting a flat....”

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Jul 23,2018
Minithumbup
Danielle
By: 'Saif'
Jul 23,2018
0 people found
this helpful
Danielle was solving many issues that I had through my staying in the apartment. with her supporting I managed to extend my tendency each year with out thinking that I have to change my location to other places. Thanks Danielle for everything. Regards Saif Alawadhi ...
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Comment on agent fees
Perfect
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“Thank you...”

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Jul 18,2018
Minithumbup
DAN
hugh
By: 'Simon'
Jul 18,2018
0 people found
this helpful
Very efficient, was a long chain, was a calming influence. Always kept in the loop which took away any stress and anxiety....
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Comment on agent fees
Inline with market
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“Helful...”

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Jul 03,2018
Minithumbup
Deborah
By: 'Grant Downie'
Jul 03,2018
0 people found
this helpful
Very helpful when there were issues with the sale of the property & was able i feel to communicate with both parties in a calm & rationale matter with a good conclusion...
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Comment on agent fees
Fine
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“House sale - Didsbury...”

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Jun 27,2018
Minithumbup
DAN
By: 'Martin S'
Jun 27,2018
0 people found
this helpful
A first class service from the moment we contacted them. Sound advice backed byou a good knowledge of the local area and market conditions. They always went the extra step to keep us informed of progress....
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“House Purchase and Sale...”

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Jun 25,2018
Minithumbup
DAN
Rob
By: 'Gilly'
Jun 25,2018
0 people found
this helpful
Can't speak highly enough about the team at PJK. Very efficient with the sale and purchase of my new property....
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Comment on agent fees
N/A
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“Excellent communication...”

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Jun 22,2018
Minithumbup
DAN
By: 'M4rc'
Jun 22,2018
0 people found
this helpful
Myself and partner have been looking for our first home, Dan has been great at assisting us and keeping is aprised of any new properties on the market as we have a very specific criteria which tends to sell fast....
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Comment on agent fees
Good in comparison to other local agents
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“extremely pleased!...”

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May 23,2018
Minithumbup
tony
Toby
By: 'Loz'
May 23,2018
0 people found
this helpful
Having been an estate agent myself for many years and now a property manager I was hesitant to use another agent to sell my parents house for them, but as myself and my brother are both out of the area now we decided it may ...
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Comment on agent fees
Good.
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“Very efficient...”

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May 18,2018
Minithumbup
Deborah
By: 'Jane Alsop'
May 18,2018
0 people found
this helpful
Deborah and Tony kept us updated throughout the process and were very efficient. They always returned calls in a timely manner and guided us through the home selling process in a satisfactory manner....
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Comment on agent fees
Fair
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By: Lindsay Robinson
May 23, 2018
View all comments (1)
Thank you Jane for your kind review, we are delighted that you felt updated & that Deborah & Tony were very efficient. Best of luck in the future. Kind regards, Lindsay@ Philip James ...

“Good professional service!...”

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May 18,2018
Minithumbup
Rose
debra
By: 'Cath Burgess'
May 18,2018
0 people found
this helpful
I have dealt with Philip James for nearly two years now. First, as an estate agent when I bought a house in Manchester and then as a letting agent. Having used other letting agents in the past, I find that Philip James is an extremely ...
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Comment on agent fees
Very fair!
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“Great experience...”

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May 09,2018
Minithumbup
Deborah
By: 'Louise Sylvester'
May 09,2018
0 people found
this helpful
Great customer service, keep you updated with progress of property purchase and really work hard to move things along in the process for you. Deborah especially was amazing & went above and beyond to help me. Highly recommend! Thank you Deborah....
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By: Lindsay Robinson
May 09, 2018
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Thank you for taking the time to leave such a lovely review Louise. We are delighted that Deborah went the extra mile in your property buying journey. We wish you all the best in your future. Kind Regards Philip James ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Philip James Partnership, Manchester M20 6RA


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