PJ Morgan
London, E1
3.8/5, 8 reviews
63% recommended
67% sales valuation accuracy
67% sales fee satisfaction
0% lettings valuation accuracy
67% lettings fee satisfaction

“They took my money and left me homeless. No heart. ......”

Share on :
Sep 30,2008
Minithumbdown
By: 'Jimmy'
Sep 30,2008
0 people found
this helpful
They took my money and left me homeless. No heart. Never again will i use them and never will i tell any of my friends to use them . STAY AWAY
Was this helpful? Yes
By: Paul
Feb 23, 2009
I have searched our database and believe that this client rented a property through our company in Bow E3 in 2008.

Jimmy and his two flat mates continuosly paid the rent late for 4 months with one of the tenants being quite illusive and in some cases paying up to two weeks late. Consequently the landlord issued two months notice at the end of the break clause period. As a letting agent we have no authority to ask a tenant to leave a property and that decision is solely down to the landlord to make.

At the end of the tenancy an impartial inventory company noted dilapidations at the property, notably a carpet that was heavily stained, which were then proposed as deductions. We then followed the procedures in place as set out by the tenancy deposit scheme and obtained confirmation in writing of the deductions from both the landlord and the tenants. If the tenants had an issue with this at the time it could have been raised and then gone to the dispute process.
I'm not sure how we made the tenants homeless as they were in fact issued with a full two months notice to vacate the property as per the landlord's request.

From what I can remember, two of the tenants at the property paid their rent on time each month and were possibly upset that we would not tolerate any late payments from the third tenant. An Assured Shorthold Tenancy is let under joint and several liability.

We are a company that takes pride in the service we offer to our landlords and feel in many cases go above and beyond the service normally offered by most letting agents, for this reason we have an extremely high rate of property retention and many happy landlords and indeed tenants.

However we do not rest on our laurels and take all feedback on board but we do also appreciate that we are only human and we are not going to please everybody all of the time, especially if it means having a responsibility to ask someone to pay towards costs incurred during their tenancy.

Jimmy, if you feel that you would like to discuss this issue further you are welcome to contact me directly on paul.house@pjmorganproperty.com.

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

PJ Morgan
7 Club Row, Shoreditch
Tower Hamlets,London
Greater London
E1 6JX
020 7033 4554

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 67% £0 £0
Lettings 0% 67% £1,326 £1,387
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 3 1 1 0 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“I live in a property managed by PJ Morgan.They ......”

Share on :
Jan 30,2015
Minithumbup
By: 'Alex'
Jan 30,2015
1 people found
this helpful
I live in a property managed by PJ Morgan. They are very professional, helpful and friendly. Although we have had our fair share of problems at the property, PJ Morgan has always ensured issues were solved in a timely manner....
read full review
Was this helpful? Yes

“I have just moved into a property that I found ......”

Share on :
Jan 27,2015
Minithumbup
By: 'Scott'
Jan 27,2015
1 people found
this helpful
I have just moved into a property that I found through PJ Morgan, the guy who showed us around was helpful and explained the process clearly. Once our offer was agreed the girl in the office was friendly and handled everything for us, overall it ...
read full review
Was this helpful? Yes

“I arrived for a flat viewing at the agreed time, ......”

Share on :
Jan 23,2015
Minithumbdown
By: 'Tenant'
Jan 23,2015
0 people found
this helpful
I arrived for a flat viewing at the agreed time, only to receive a text message a couple of minutes later saying that the earliest the agent would be able to be there would be 45 minutes later, with apologies for 'any inconvenience caused' as if ...
read full review
What agent could do to change your mind?
I probably could have looked past the lateness (these things happen, I know) if he hadn't been so defensive and unpleasant on the phone, and instead of delivering a series of childish non-apologies and apparently getting annoyed with me for being concerned, had taken responsibility and offered reassurances straight away. Also perhaps if he had called me to let me know what was going on, rather than sending a text with no detail so I had to ring him back.
Attached Filesnbsp;
Was this helpful? Yes
By: PJMorgan
Jan 23, 2015
View all comments (1)
Miss Young, once again I offer my sincere apologies for any inconvenience caused to you for not being able to attend the viewing on time. I would like to point out that we had 7 viewings booked in for the property between 5pm and 6.30pm, your viewing was booked for 5.10pm. We were given two sets of keys by our client (the owner of this property) for two of his properties at 4pm that day, we then marked up the keys and put the other set in our key safe. Upon arrival to the property at 5pm it ...

“I moved into a property on Cheshire street approx 6 Monthes ......”

Share on :
Jul 17,2012
Minithumbup
By: 'Miss J.R'
Jul 17,2012
0 people found
this helpful
I moved into a property on Cheshire street approx 6 Monthes ago, I hadn't dealt with these guys before but was recommended by a friend. I was met by a negotiator named Louis who conducted the viewing. He was highly professional and advised me through every ...
read full review
Was this helpful? Yes

“Used these guys to try to sell my flat in 2009. ......”

Share on :
Mar 18,2011
Minithumbdown
By: 'Neverland'
Mar 18,2011
0 people found
this helpful
Used these guys to try to sell my flat in 2009. Looking at the reviews you would think they are good. Actually I thought they were pretty poor. Completely passive and inactive once we had actually signed their contract. ...
read full review
Was this helpful? Yes
By: Paul
May 03, 2011
View all comments (1)
I am sorry that you have had reason to complain about our service. If you could please provide me with specific property details and I will be happy to look into the matters raised. Again my apologies and I look forward to hearing from you. kind regards Paul House ...

“I bought a property through PJ Morgan and then used ......”

Share on :
Jan 12,2009
Minithumbup
By: 'DC'
Jan 12,2009
0 people found
this helpful
I bought a property through PJ Morgan and then used their letting service to find tenants and manage my property. The rent is received on time every month and is transferred to my account pretty much straight away. I now have good quality tenants, and ...
read full review
Was this helpful? Yes

“They took my money and left me homeless. No heart. ......”

Share on :
Sep 30,2008
Minithumbdown
By: 'Jimmy'
Sep 30,2008
0 people found
this helpful
They took my money and left me homeless. No heart. Never again will i use them and never will i tell any of my friends to use them . STAY AWAY...
read full review
Was this helpful? Yes
By: Paul
Feb 23, 2009
View all comments (1)
I have searched our database and believe that this client rented a property through our company in Bow E3 in 2008. Jimmy and his two flat mates continuosly paid the rent late for 4 months with one of the tenants being quite illusive and in some cases paying up to two weeks late. Consequently the landlord issued two months notice at the end of the break clause period. As a letting agent we have no authority to ask a tenant to leave a property and that decision is solely down to the landlord t ...

“Great service, great staff....”

Share on :
Oct 13,2007
Minithumbup
By: 'Mr ahmed'
Oct 13,2007
0 people found
this helpful
Great service, great staff....
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by PJ Morgan, London E1 6JX


As Seen On

Find the Best Agent to
Sell or Rent Your Home