Mar 31,2015
Minithumbdown
By: 'AlastairW'
Mar 31,2015
8 people found
this helpful
Having been a loyal customer of DJA's since Dec'08 until Jun'14 I'm afraid I shall be trying alternatives in the future if I need to let my property again. When everything was ticking along and they were receiving their double figure agency commission for little to zero effort it was all roses. As soon as you actually need them to do something this is where you begin to see the cracks; poor quality check-in & check-out reports, tenant damage overlooked or put down to 'wear and tear', etc. Then when a major issue arises and you need to escalate to senior management they avoid any responsibility for their employees actions and your 5+ years of loyalty is worth absolutely nothing.
Comment on agent fees
Given the amount of fees paid over the years I really expected a better quality of service when needed.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


DJ Alexander Lettings

1 Wemyss Place Edinburgh

EH3 6DH

0131 558 3000

Opening hours


As Seen On

Book FREE Valuation

Branch - Edinburgh, EH3

Branch logo