“Having been a loyal customer of DJA's since Dec'08 until ......”

Mar 31,2015
By: 'AlastairW'
Mar 31,2015
8 people found
this helpful
Having been a loyal customer of DJA's since Dec'08 until Jun'14 I'm afraid I shall be trying alternatives in the future if I need to let my property again. When everything was ticking along and they were receiving their double figure agency commission for little to zero effort it was all roses. As soon as you actually need them to do something this is where you begin to see the cracks; poor quality check-in & check-out reports, tenant damage overlooked or put down to 'wear and tear', etc. Then when a major issue arises and you need to escalate to senior management they avoid any responsibility for their employees actions and your 5+ years of loyalty is worth absolutely nothing.
Comment on agent fees
Given the amount of fees paid over the years I really expected a better quality of service when needed.
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DJ Alexander Lettings

1 Wemyss Place Edinburgh


0131 558 3000

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