Coventry, CV1
4.7/5, 152 reviews
93% recommended
95% sales valuation accuracy
99% sales fee satisfaction
82% lettings valuation accuracy
83% lettings fee satisfaction
Newman Property Experts

“After having no luck at all with another shall we ......”

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Mar 31,2015
Minithumbup
Brendan Petticrew
By: 'TC'
Mar 31,2015
0 people found
this helpful
After having no luck at all with another shall we say unmotivated (could think of a few other names!) estate agents we called Brendan out. It was a breath of fresh air to find out that there are estate agents out there that actually know how to communicate and return calls, Brendan took this one step further and made sure he updated us not just with calls but also text and emails, he was happy for us to have his personal mobile number. We got the result we were looking for a lot quicker than we thought and we very very happy when we accepted the offer. Thanks to Brendan and the team, I would choose them first next time and would definitely recommend them.
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Opening Hours
  • Open: 24/7
Address

Newman Property Experts
Friars House Manor House Drive
Coventry
West Midlands
CV1 2TE
02476 500000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 99% £65,000 £30,010,000
Lettings 82% 83% £850 £995
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 2 2 0 75 2 51 3 1 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA RICS NALS TPOS Sales TPOS Lettings TPOS TDS The Guild Move With Us
Latest Properties
Images & Videos

“Absolutely fantastic service, best support ma......”

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Sep 30,2019
Minithumbup
Paul
By: 'Stephen Hodges'
Sep 30,2019
0 people found
this helpful
Absolutely fantastic service, best support marketing plan and offer made within 48 hours. Paul was 100% committed and confident and the results prove his hard work. He helped make a very stressful situation easy!...
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“Steve Rice from Newman’s...”

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Aug 26,2019
Minithumbup
Steve
By: 'Claire Ratcliffe'
Aug 26,2019
0 people found
this helpful
Steve Rice from Newman’s was both extremely professional and easy to work with. The amount of visits during the ‘open day’ was amazing, showing a lot of work had been done in the background. Steve kept me up to date very regularly during the ...
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“Fantastic service provided by Steve Rice who ......”

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Aug 22,2019
Minithumbup
Steve
By: 'Louis Brooker'
Aug 22,2019
0 people found
this helpful
Fantastic service provided by Steve Rice who sold our home and Jordan Blacow who sold us our new home. Great work! Thank you. Louis & Teya Brooker...
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“Fantastic Service...”

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May 14,2019
Minithumbup
Paul
By: 'Mr Long'
May 14,2019
1 people found
this helpful
Paul has been very professional and thorough, he has kept me updated throughout the process and his service has far exceeded any other estate agents I have used before. I would not hesitate to recommend Paul or Newmans to any of my friends or family ...
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Comment on agent fees
More expensive that other agents, but they have made much more of an effort to sell the flat with social media marketing etc.
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“Fast worker...”

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May 09,2019
Minithumbup
Paul
By: 'Mick P'
May 09,2019
0 people found
this helpful
Viewed a property 5.15pm received a call from Paul 9.0am the following morning first offer submitted and rejected shortly later by vendor, a bit of to-ing and fro-ing later and deal agreed by lunch time. I wish all purchases could be negotiated that quick. Whilst ...
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Comment on agent fees
N/A I am a buyer
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“Our experience with Newmans...”

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Apr 09,2019
Minithumbup
Paul
By: 'Mr M Holland'
Apr 09,2019
0 people found
this helpful
The Valuation from Newmans on one of our properties was considerably low. Property two, which was sold through Newmans, albeit via part-exchange with a Developer, went reasonably well. Although despite specifically advising Jordan Blacow, Coventry Branch that we did not want a 'For Sale' sign ...
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Comment on agent fees
The one property we sold through Newmans was a Part Exchange, through a Developer. However we felt the fees charged by Newmans in relation to the valuation of our other property, fees high, valuation low. Hence we did not sell one property through Newmans, our decision was more the low valuation, rather than the Agent's fees.
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“First class...”

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Mar 12,2019
Minithumbup
By: 'Chris & Joy'
Mar 12,2019
0 people found
this helpful
We would recommend asking for Jordan when selling your property, we found him professional, reliable, adaptable to our situation and he kept us informed during the whole successful sales process....
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Comment on agent fees
Fair
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“Catherine is excellent...”

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Feb 18,2019
Minithumbup
Catherine
By: 'Mike'
Feb 18,2019
0 people found
this helpful
I sold two properties recently and Catherine tirelessly and relentlessly made sure that the sales completed. She was professional, responsive, human and reassuring throughout. The first went relatively smoothly despite downvaluation and additional surveys requested by the buyers lender, language barrier of the buyer and ...
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“Prompt and Professional...”

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Feb 13,2019
Minithumbup
Paul
By: 'KC'
Feb 13,2019
0 people found
this helpful
My wife and I were looking to move home, we found a property we liked online and contacted Paul, he quickly arranged a viewing within 48 hours of the property being listed, we met him for the first time at the property and he was very ...
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Comment on agent fees
n/a
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“Very Good!...”

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Feb 13,2019
Minithumbup
Paul
By: 'Sam Dale'
Feb 13,2019
0 people found
this helpful
Paul was incredibly helpful and pro-active during the house buying process and was more than willing to answer any questions/concerns I had. Paul was happy to liaise with the lender directly to help quickly arrange valuations etc making the process go as quickly and ...
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“Super service...”

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Feb 12,2019
Minithumbup
Paul
By: 'Emma Davies'
Feb 12,2019
1 people found
this helpful
From the first point of contact Paul was professional and friendly! As a first time buyer it can be daunting, but Paul made sure that I had access to the information that I needed and put me in touch with other services that could make ...
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“Paul Review...”

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Feb 12,2019
Minithumbup
Paul
By: 'Lisa Taylor'
Feb 12,2019
1 people found
this helpful
Paul was extremely efficient, using the best communication style to work around our busy lifestyle, keeping us up to date through the start of the process, being available at various times throughout the day. Paul was compassionate at the difficult part of the process but ...
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Comment on agent fees
unknown
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“Such supportive staff who definitely go out of their way to support you in what is such a personal and emotional journey....”

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Feb 07,2019
Minithumbup
Catherine
Brendan Petticrew
By: 'Lisa Wilberforce'
Feb 07,2019
0 people found
this helpful
Brendan, Catherine and the team have been amazing during a very difficult purchase. Special thanks to Catherine Vears who has been with us all the way and always has gone above and beyond. She always kept me informed and liaised with other parties to ensure ...
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Comment on agent fees
Good
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“First class service...”

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Feb 06,2019
Minithumbup
Catherine
By: 'Iki Singh'
Feb 06,2019
0 people found
this helpful
Absolutely brilliant service. The communication was top class. Catherine was amazing, always going that extra mile to get the deal over the line. She was even working on the case outside of normal working hours following up the work that my solicitors should've been doing! ...
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“Outstanding...”

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Feb 04,2019
Minithumbup
Catherine
By: 'David'
Feb 04,2019
0 people found
this helpful
What an amazing experience we had selling and buying our new home. Catherine went over and beyond that's required from her. Great team and great agency. Would recommend anyone to use them A star rating...
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Comment on agent fees
Good
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“My experience...”

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Jan 17,2019
Minithumbup
Catherine
By: 'Sale'
Jan 17,2019
0 people found
this helpful
I would like to highly recommend Catherine, she kept me informed and chased things up when needed when going through the sale of my property...
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Comment on agent fees
Although the fees are high, Newman got the sale when required, although the process took longer than expected, that was due to other parties.
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“Generally Disappointing customer service...”

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Dec 07,2018
Minithumbdown
Michael
By: 'Ellesse'
Dec 07,2018
0 people found
this helpful
Purchased through Newman's and overall experience was very disjointed. Unhelpful and not buyer focussed. Our female contact at Newman's caused us more stress than support and overall did not help with smooth progress of our sale, communication our direction from them was very poor and ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Brendan Petticrew
Dec 10, 2018
View all comments (1)
Good morning. I'm Brendan Petticrew, managing director of Newman Property Experts. Please reach out to me on 07989596836 to discuss how we can improve our service once we agreed your sale. Thank you for your kind comments about Mike ...

“Pathetic, Rude, Unprofessional!!...”

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Nov 30,2018
Minithumbdown
By: 'Rick'
Nov 30,2018
1 people found
this helpful
Rang twice on 2 separate days to arrange a viewing for a property, twice promised a call back which was never received - called again on the third day to which I was told property had been sold. Property was listed as open to offers, not ...
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By: Brendan Petticrew
Dec 07, 2018
View all comments (1)
Rick, I am the Managing Director of Newman Property Experts. Would you let me look into the matter and investigate the case please? Please either email me on brendan@newman.uk.com or call 02476500002. Thank you. ...

“Misleading Information...”

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Nov 08,2018
Minithumbdown
By: 'Brian'
Nov 08,2018
2 people found
this helpful
We proceeded to offer and buy a property based on advertised rental income and conditions of rental income, making it very clear our requirements. The agent confirmed income and conditions to us and we subsequently made an offer and proceeded with the purchase, incurring costs. ...
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Comment on agent fees
Bad
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“Excellent...”

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Sep 25,2018
Minithumbup
Paul
By: 'Jake'
Sep 25,2018
1 people found
this helpful
We're firsttime buyers with not a lot of knowledge in the property market. Paul has made everything very easy and the process very smooth....
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Comment on agent fees
Good
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“Open house with 28 viewings leading to 7 offers....”

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Sep 19,2018
Minithumbup
Paul
By: 'Joanne'
Sep 19,2018
1 people found
this helpful
When I first contacted Paul to come out to do the valuation for my house the only day that was suitable for me was Paul's day off. He agreed to come out, albeit in his dress down clothes, and that made me think that he ...
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“Thank you...”

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Sep 13,2018
Minithumbup
Paul
By: 'Lucy'
Sep 13,2018
2 people found
this helpful
Paul has been great from the start, he has kept me up to date with everything that has been happening on the property and I would highly recommend....
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“Communication and professionalism...”

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Sep 11,2018
Minithumbup
Paul
By: 'Sunnyside'
Sep 11,2018
0 people found
this helpful
Paul has been very professional from the start . He has always kept us up to date with developments which is so key when your going through such a stressful process and would recommend highly...
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Comment on agent fees
Good
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“Very efficient...”

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Sep 11,2018
Minithumbup
Paul
By: 'Ricky gibbs'
Sep 11,2018
0 people found
this helpful
Paul did a great job in securing our new home. Was very knowledgeable and helpful. Kept me up to date the progress. Couldn't ask for any more, very pleased. Would definitely recommend....
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Comment on agent fees
Reasonable prices
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“PURCHASE OF FIRST HOME...”

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Jul 31,2018
Minithumbup
Catherine
Roshan
By: 'KELSEY'
Jul 31,2018
1 people found
this helpful
Catherine has been amazing in heling to complete this sale for me, she has liaised quickly and efficiently with whomever and whenever I have asked or needed support. Catherine was even working on my case whilst on holiday ! There was even a point where we ...
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Comment on agent fees
N/A
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“PURCHASE OF FIRST HOME...”

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Jul 31,2018
Minithumbup
Catherine
Roshan
By: 'KELSEY'
Jul 31,2018
1 people found
this helpful
Catherine has been amazing in heling to complete this sale for me, she has liaised quickly and efficiently with whomever and whenever I have asked or needed support. Catherine was even working on my case whilst on holiday ! There was even a point where we ...
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Comment on agent fees
N/A
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“Abysmal lettings experience...”

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Jul 30,2018
Minithumbdown
By: 'Livid Landlord'
Jul 30,2018
1 people found
this helpful
Don't be duped by the smiles and spiel. I experienced an under staffed, disorganised and incompetent lettings operation that let me (and my tenants) down on multiple occasions. Definitely an agent to avoid....
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Comment on agent fees
Pretty standard fees for the area but excessive given the service actually provided
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“Excellent...”

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Jun 11,2018
Minithumbup
Paul
By: 'Lorraine Luca'
Jun 11,2018
0 people found
this helpful
After having a different estate agent to sell my house, with no joy, I rang Paul who was more than happy to sell my house. Paul sold our house within 2 weeks!! He kept us fully informed as what was happening with viewing's I would highly ...
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Comment on agent fees
Excellent
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Staff picture Paul
(131)
Staff picture Zeba
(9)
Staff picture Catherine
(8)
Staff picture Roshan
(4)
Staff picture Steve
(3)
Staff picture Michael
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Lettings Complaint
Procedure  
 

1. Please raise your complaint with the property manager or sales advisor that
is handling your case.

2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.

3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.

4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.

5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.

6. If you are still not satisfied
with the outcome, you can raise your complaint with the:

The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP



7. When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides
Last updated at 12:37 PM 09/01/2018 by allAgents

Awards won by Newman Property Experts, Coventry CV1 2TE


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Newman Property Experts

Branch - Coventry, CV1