“I would recommend prospective customers to avoid this agency as ......”

Mar 30,2015
By: 'Janet'
Mar 30,2015
4 people found
this helpful
I would recommend prospective customers to avoid this agency as they will take every chance they can get to misinform and take advantage of you. I was a tenant and after ten years of renting properties have not come across another agency as unprofessional, expensive and deceitful as Greenwoods - the Knowle branch. Lauryn provided very poor service, was very incapable and will misinform you if she doesn't know the answer to questions. Seeing the extortionate fees that was set up for the paperwork we expected a better service and not to blamed for obvious structural problems with the property that were present before we occupied the building. Despite leaving the flat in a better condition than when we found it and getting it professionally cleaned they still charged us ‚£200 extra which was very frustrating. If you use this agency you do so at a great risk and am writing this review to ensure other people do not get ripped off or mislead by them.
What agent could do to change your mind?
They could have been more understanding, acted fast in regard to the structural issues and informed us better. Also they should not have charged us for extras after we had left the property in excellent condition and these was clearly to cover costs caused by structural problems that we experiences with the property.
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Greenwoods Property Centre

148a Wells Road Knowle, Bristol

0117 977 7672

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