“An absolutely awful experience with this estate agent; actually moved ......”

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Mar 30,2015
By: 'J Griffiths'
Mar 30,2015
2 people found
this helpful
An absolutely awful experience with this estate agent; actually moved out of the property solely because of the terrible management from the agent.

We received unsolicited visits with no warnings on a near-weekly basis - either from the agent or employed contractors.

We received notice the day after a visit in one case, and by SMS in another case (and received no reply when enquiring as the the nature of the visit.)

Actually contacting the agents was excruciatingly painful. More often than not, we'd receive no reply from the agent and, when we did receive a reply, it usually ended up being to tell us that our contact had changed and to speak to them directly.

There were minor pieces of work being done to the property shortly after we moved in. This was done very, very slowly but I'm aware that the agent had actually lied to the property owners numerous times informing them that the work had been completed.

At one stage, we came home to find that the front door was wide open where contractors had failed to actually shut the front door. When informing Prospect, we received little more than a Sorry.

I'm currently looking for another property in this area and am specifically avoiding any properties managed by this agent.
What agent could do to change your mind?
Read and comprehend the legal requirements of managing a property.
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