97% sales valuation accuracy
96% sales fee satisfaction
...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards
Mar 27,2015
Mar 27,2015
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We today completed the process of buying our first house through Mansbridge & Balment. From the first call to book a viewing right through to completion today the experience has been positive, professional and stress free. There was no hard sale or pressure at all from Tess who was our contact from the start, in fact she advised us not to rush into making a decision on the property. Tess was friendly, informative and always kept us in the loop without us chasing them at all. If we ever look to sell in the future I would be very confident in using Mansbridge & Balment.
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 96% | £32,000 | £550,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 0 | 0 | 0 | 222 | 2 | 155 | 5 | 5 | 0 |
Areas covered
- PL1
- PL2
- PL3
- PL4
- PL5
- PL7
- PL8
- PL9
- PL12
Services offered
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- Lettings
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- Conveyancing
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Apr 14,2021
Apr 14,2021
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As it happens Lawson were agents for both selling our house and the property we wanted to buy. Our house was sold within the week of being on the property market.
They operated in an efficient and pleasant manner from start to finish resulting in ...
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Apr 11,2021
Apr 11,2021
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Buying a house through Lawsons went very smoothly, and we found the staff really friendly and appreciated their regular updates. Also, the free bottle of wine on completion was a nice touch!...
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Mar 04,2021
Mar 04,2021
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I have just completed on a house sold by Lawsons. From start to finish Tess was more than helpful, liaising between the vendor and me and keeping me well informed. She was kind and professional offering timely advice to enable a swift exchange and completion....
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Apr 19,2021
Apr 19,2021
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Very helpful throughout the whole sale process
Provided regular updates on progress or issues
Good communication in general helping guide the sale process...
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Mar 03,2021
Mar 03,2021
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We bought our house through Lawsons. The communication has been fantastic during these uncertain times. Jo has been our main point of contact and as given us weekly updates and phone calls and guided us superbly through the process. We are very grateful for the ...
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Mar 02,2021
Mar 02,2021
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Excellent estate agent.
Lawson excelled in all areas.
Kevin and Emily were exceptional in selling our property within a week and had a very professional approach.
The rest of the team were very good in pushing the sale through and keeping us informed through the ...
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Feb 25,2021
Feb 25,2021
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We just completed the purchase of a lovely property for my Mum. Because of COVID everyone had to be so patient with the process, and Tess at Lawson's always stayed positive, focused and professional. Courteous throughout, we have a very happy family. Kevin Cruickshank...
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Feb 23,2021
Feb 23,2021
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Friendly service , good follow up on weekly basis even during lockdown. Easy to communicate with any of the team.
Would use them again....
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Feb 22,2021
Feb 22,2021
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I had a very pleasant experience throughout my first time house purchase. The team were all very friendly, and kept me updated every step of the way. I was always able to view the property on short notice, despite the current covid situation.
Would highly ...
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Dec 21,2020
Dec 21,2020
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I previously purchased the property with Lawson being the estate agent at that time.
Three years later I had no hesitation to use Lawson to sell my home. The service was once again excellent. Professional but friendly and I was kept informed at all times ...
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Dec 18,2020
Dec 18,2020
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Communication when buying through Lawson's was great, Ben slotted in a viewing for me at really short notice, Tess was really helpful as we had no clue being first time buyers and the staff were always helpful and engaging...
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Dec 11,2020
Dec 11,2020
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After such a bad experience with a previous company and a house falling through, I could not recommend Lawsons enough they have been great from the very start, continued updates, any questions answered and fast replies! Tess, Annie, and Karen thank you for providing an ...
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Dec 10,2020
Dec 10,2020
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From start to finish, I felt like Lawson were with me on each step of the journey. Good communication, attention to detail and they gave me a feeling that they were always looking out for my best interests.
I dealt mostly with Karen who really ...
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Nov 26,2020
Nov 26,2020
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The entire team were so helpful, operating under various rules and restrictions they delivered a 5 star service. Thanks go to Annie and Jo for everything they did to get us to completion!...
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Nov 15,2020
Nov 15,2020
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Thank you Lawson for helping us buy our first home! The service we received from start to end was brilliant and we cannot fault it. Special mention to Annie for keeping us updated throughout the process. She was always very quick to respond to any ...
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Nov 07,2020
Nov 07,2020
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Lawson have been really efficient in the sale of the garage. The process has been very smooth and i've been kept well informed of the progress of the sale. The team members have been very responsive....
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Oct 16,2020
Oct 16,2020
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I have bought my house through Lawson's Estate Agents and found them to be very friendly and professional throughout.
They kept me informed at the earliest opportunity regardless of how small the detail was. Very happy with the service I received....
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Oct 05,2020
Oct 05,2020
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Wow ! Absolutely professional seem less Operation with friendly Genuine staff .
We were totally relaxed all the way through the sale, no need to check up or chase for information.
We know who to use one day when we sell! Huge thanks to the whole team ...
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Oct 05,2020
Oct 05,2020
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Extremely friendly, helpful and professional team. Made everything stress free and kept us well informed every step of the way. Highly recommended....
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Sep 26,2020
Sep 26,2020
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What a team! From the outset, Lawson have been outstanding.
Thank you to Ben for being so quick and knowledgeable (especially during such uncertain times as these) and providing excellent advice on the marketing of my property, resulting in several offers on the first morning ...
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Sep 24,2020
Sep 24,2020
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ANNIE, TESS AND BEN were absolute pleasure to deal with.
We booked our viewing with Ben and he was right on time, showed us the property, answered all my questions. Thank you Ben 😊
Tess has been such a GREAT help from the moment we've put ...
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Sep 20,2020
Sep 20,2020
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Fantastic from start to finish! Very helpful throughout, especially as first time buyers. Communication was excellent and made the move so much easier....
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Aug 27,2020
Aug 27,2020
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We've had quite a journey with our house move but so pleased we chose Lawson. Tess, Darren, Annie and the team have been very supportive throughout the process and we were delighted with our final selling price. Lawson put their customers first and provide an ...
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Aug 11,2020
Aug 11,2020
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I have both sold and bought with Lawsons over the past few years and recommend them to all my friends. It is a big deal to trust someone with your home, but the professionalism, respect and understanding that Lawsons shows for all of their clients ...
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Jul 17,2020
Jul 17,2020
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Absolutely brilliant special thanks to tess she got it over the line thank you would use you again thanks tess...
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Jul 03,2020
Jul 03,2020
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The wonderful team at Lawsons have always arranged my property sales. They are friendly, diligent, knowledgeable, helpful, and super-efficient. Nothing is too much trouble and I am always updated at every step of the sale process. I really cannot fault their service. If you want ...
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Jul 02,2020
Jul 02,2020
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A honest agent that will be truthful all the way through.
Shows consideration for both the buyer and seller.
Will use again, worth every penny...
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Mar 25,2020
Mar 25,2020
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After one sale fell through, and then two purchases, we have finally come out the other end 12 months on. Lawson have supported us the entire way through and Tess and Karen were so friendly and helpful, always delivering on the things they said they would ...
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Mar 23,2020
Mar 23,2020
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A very positive experience buying our first house through Lawson. They were always very quick to respond, helpful in guiding us and answering any queries big to small (being first time buyers) and always very friendly and approachable. We dealt with Tess and Karen mostly, ...
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Feb 28,2020
Feb 28,2020
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Very efficient and I achieved a good price for a sale, worth almost £30,000 more than a previous valuation form another agent....
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Tess
(167)
Ben
(52)
Joanne
(48)
Chris
(43)
Karen
(42)
Darren
(22)
Katrina
(14)
Sarah
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are a fully licensed member of the NAEA and the Ombudsman. With Directors in both branches there is a full complaints procedure in place. Any complaints need to be given in writing in the first instance addressed to the Director.
Last updated at 9:58 AM 09/12/2019 by allAgents
Best Overall Agent in PL3 
Best Overall Agent in Plymouth 
Best Overall Agent in PL4 
Thank you for your kind review, we are pleased that you were happy with the service that you received, particularly from Tess. We pride ourselves on providing the best possible customer service and it appears that we are getting it right. Thanks again and best wishes in your new home. Mansbridge Balment.