Faulkner Property Rentals
Buckingham, MK18
1.1/5, 7 reviews
0% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction

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“I've never seen swindlers so shoddily disguised as estate agents ......”

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Mar 26,2015
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By: 'MK18B'
Mar 26,2015
1 people found
this helpful
I've never seen swindlers so shoddily disguised as estate agents in all the years I've been renting. The only thing missing from these guys is a pencil moustache and a cat to stroke while speaking to tenants.

Get ready for the fight of your life if you want your deposit back. They will contest everything from scratches that require Hubble to actually spot to marks on your oven hob because you dared use it! Spot on a curtain? £50. Microscopic scratch on a radiator? £50. Dirt on the window? £50. Speck of dust on the floor? Boom! £50. I tried hunting for the pixels that showed the marks in the photos they sent as evidence but most of the time it turned out to be dirt on my actual computer screen that I was seeing!

Please read the online reviews about these guys before you consider renting from them. I wish I had. We're not the only ones with a similar experience.
Was this helpful? Yes
By: ManDir
Mar 30, 2015
We have a diligent complaints process and would be more than happy for you to address this with us directly to allow us to resolve your issue.

Disputes at the end of tenancy are an emotive subject but remember the deposit is your money. Your landlord should protect your deposit in one of the government backed schemes within 30 days of receiving it. Faulkner use THE DISPUTE SERVICE (TDS)

The TDS ensure that your deposit is kept safe and you get back what you are entitled to at the end of your tenancy. They have an alternative dispute resolution (ADR) service. This is free and aims to resolve any disputes between you and your landlord without going to court.

Both you and your landlord must agree to use ADR and you have to accept any decision made as part of the process.

At the end of your tenancy your landlord must return your deposit within 10 days of you both agreeing how much you'll get back.

If you're in a dispute with your landlord, then your deposit will be protected in the TDP scheme until the issue is sorted out.

At Faulkner we comply with all elements of Tenancy Dispute resolution and in the case of a dispute which cannot be resolved with tenants the matter is passed to the TDS for resolution.

In this case I believe the matter was adjudicated by TDS and found in favour of the landlord in many areas with a large proportion of the deposit sent to them in compensation.

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Opening Hours
Address

Faulkner Property Rentals
12 Market Square
Buckingham
Buckinghamshire
MK18 1NR
01280 815577, 01280 812301

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £800 £1,050
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 7 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Terrible service, incompetent at handling the simplest of things, very ......”

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Oct 11,2015
Minithumbdown
By: 'Soudamericandiamond'
Oct 11,2015
1 people found
this helpful
Terrible service, incompetent at handling the simplest of things, very slow and unwilling to do anything, fraudulent and a little bit dodgy, it's like they just want the money and aren't willing to do the job wholeheartedly, literally don't even do the bare minimum they ...
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What agent could do to change your mind?
Agent was eager to get the transaction done as quickly as possible and did not follow all the correct procedure, we should have been more suspicion of the faint smell of desperation
Attached Filesnbsp;
Comment on agent fees
Agent was eager to get the transaction done as quickly as possible and did not follow all the correct procedure, we should have been more suspicion of the faint smell of desperation
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“NEVER USE FAULKNER PROPERTY. While you are a tenent in ......”

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Apr 26,2015
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By: 'Oliver45'
Apr 26,2015
1 people found
this helpful
NEVER USE FAULKNER PROPERTY. While you are a tenent in one of their properties they have the worst customer service. I asked them over 10 times to repair the patio doors and my washing machine which were broken due to know fault of mine. You will ...
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What agent could do to change your mind?
Absolutely nothing, worst company I have ever had the misfortune of dealing with.
Attached Filesnbsp;
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“I've never seen swindlers so shoddily disguised as estate agents ......”

Share on :
Mar 26,2015
Minithumbdown
By: 'MK18B'
Mar 26,2015
1 people found
this helpful
I've never seen swindlers so shoddily disguised as estate agents in all the years I've been renting. The only thing missing from these guys is a pencil moustache and a cat to stroke while speaking to tenants. Get ready for the fight of your life ...
read full review
Was this helpful? Yes
By: ManDir
Mar 30, 2015
View all comments (1)
We have a diligent complaints process and would be more than happy for you to address this with us directly to allow us to resolve your issue. Disputes at the end of tenancy are an emotive subject but remember the deposit is your money. Your landlord should protect your deposit in one of the government backed schemes within 30 days of receiving it. Faulkner use THE DISPUTE SERVICE (TDS) The TDS ensure that your deposit is kept safe and you get back what you are entitled to at the end of ...

“As a former tenant of Faulkner, my advice for all ......”

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Feb 16,2015
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By: 'Buckingham_Local'
Feb 16,2015
3 people found
this helpful
As a former tenant of Faulkner, my advice for all potential tenants is this: DON'T DO IT! Go to any other estate agents but them. My family and I have lived in Buckingham for over 25 years and my tenancy with Faulkner was the worst experience ...
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“I disapprove of Faulkner letting agency. I was dissatisfied at ......”

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Oct 11,2013
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By: 'veni'
Oct 11,2013
1 people found
this helpful
I disapprove of Faulkner letting agency. I was dissatisfied at their customer service and they were not accommodating when asked questions. This letting agency seems to only be interested in money instead of finding a home for those searching. Truly bad experience. Would definitely not ...
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“I wish I had read this site before I moved ......”

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Oct 03,2012
Minithumbdown
By: 'IHF'
Oct 03,2012
3 people found
this helpful
I wish I had read this site before I moved in! We had very similar bad experiences. Turning up unannounced, very rude and unhelpful and find 100's of reasons to slap you with over the top charges for ridiculous things. Once you are in there ...
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“avoid them!!! the "customer" service is non existing. If you ......”

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Dec 06,2011
Minithumbdown
By: 'Travis'
Dec 06,2011
3 people found
this helpful
avoid them!!! the "customer" service is non existing. If you try to complain they refuse to do anything. The top of the iceberg was when they tried to access the flat without any further notice. (due to maintenance check) but when I confront them with ...
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By: Mandir
Dec 11, 2011
View all comments (1)
Nearly twenty years of growth suggest that Faulkner are providing a service of highest quality demanded by landlords. As ever if there is an issue you have with any part of our service the best way is to talk to someone about it rather than hide behind annonomous posts on a web site. I suggest you call managing director on 01908 321200 if you want to express your opinion and have a considered discussion. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

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