Simon Musto Estate Agents
Kettering, NN16
4.4/5, 49 reviews
82% recommended
92% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction

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“Very rude staff. Refused to supply us with hot running ......”

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Mar 26,2015
Minithumbdown
By: 'Unhappytenant'
Mar 26,2015
2 people found
this helpful
Very rude staff. Refused to supply us with hot running water for over a week. We explained that it was the landlords responsibility to provide hot water which they replied with 'tough, if you are not happy then hand in your notice'.
Was this helpful? Yes
By: Simon Musto
Jun 03, 2015
If the individual who posted this review is a genuine client of this company I would ask them to contact us. We would look into this complaint very seriously.
Our policy is that any heating breakdowns are addressed within 24 working hours and we do our utmost to rectify within 48 hours.

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Opening Hours
Address

Simon Musto Estate Agents
9 Piccadilly Buildings, Sheep Street
Kettering
Northamptonshire
NN16 0AN
01536 522155

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 100% £109,000 £320,000
Lettings 100% 97% £365 £725
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
20 0 6 3 11 1 2 2 1 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Definitely recommend...”

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Oct 31,2020
Minithumbup
By: 'Wayne'
Oct 31,2020
0 people found
this helpful
After previously being with an awful estate agents we chose Simon Musto to market our house and what a great choice we made. Whenever I called I could speak to any member of staff as they all knew the status of the sale and they ...
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“We have know and used Simon and his Team for ......”

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Oct 26,2020
Minithumbdown
By: 'christine'
Oct 26,2020
0 people found
this helpful
We have know and used Simon and his Team for over fifteen years, both for selling properties, and property rental. Can not fault the service they have given us, and they are quick to respond to any queries/problems we may have. Simon's enthusiasm is ...
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“Simon Musto was absolutely brilliant from the......”

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Sep 11,2020
Minithumbup
By: 'Amanda'
Sep 11,2020
0 people found
this helpful
Simon Musto was absolutely brilliant from the initial viewing of our property to value, right through to the sale. His team work really hard and i wouldn't go anywhere else!...
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“We have dealt with Simon Musto Estate Agents ......”

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Sep 02,2020
Minithumbup
By: 'Marian'
Sep 02,2020
0 people found
this helpful
We have dealt with Simon Musto Estate Agents on a number of occasions and have always received a fast and efficient service. Our recent tenant find was sorted in a matter of weeks and we would certainly recommend him and use his company again....
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“Very proffesional service and very helpful. I......”

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Feb 20,2020
Minithumbup
By: 'Karl'
Feb 20,2020
0 people found
this helpful
Very proffesional service and very helpful. I would recommend them for sales and letting out property. They are able to find a tenant and do reference checks and credit checks before the tenant goes in....
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By: Kimberley
Feb 22, 2020
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Thank you very much Karl. ...

“Sold my house in record time with this estate......”

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Sep 12,2019
Minithumbup
By: 'Karen'
Sep 12,2019
0 people found
this helpful
Sold my house in record time with this estate agent. Fantastic low fixed price and excellent service. Would definitely recommend...
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“Rude...”

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Dec 30,2018
Minithumbdown
By: 'Charlie'
Dec 30,2018
1 people found
this helpful
Simply the worst agent I have ever had dealings with. I wanted to buy a house through this agent and Mr Musto is the rudest person I have ever had the misfortune of meeting. I offered full asking price for the property; this was refused 3 ...
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“Satisfied customers...”

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Nov 19,2018
Minithumbup
By: 'D'
Nov 19,2018
0 people found
this helpful
We have used the services of Simon Musto for over 6 years for both residential sales and a property rental portfolio and have been very satisfied with the level of services provided. We have always found Simon and Sarah approachable and accommodating and very fair in ...
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Comment on agent fees
Very fair and competitive fees and represent very good value for the level of service they provide.
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“Simon Musto...”

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Nov 06,2018
Minithumbup
By: 'Sandymac'
Nov 06,2018
0 people found
this helpful
My solicitor recommended Simon Musto to me and as he said he is a straight and honest man. I have since had dealings with him in selling and renting and find this to be absolutely true. Should I require further Estate Agent business I would ...
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Comment on agent fees
His fees are fair and up front.
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“Unprofessional...”

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Jun 23,2018
Minithumbdown
By: 'Lj'
Jun 23,2018
0 people found
this helpful
I had a very bad experience with them today.i am a mum of 2.and the youngest is 2 months old.i have lots going on around me and I forgot to cancel this appointment I made earlier to view a property....I admit it was ...
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By: EC
Oct 30, 2018
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Very bad experience, stay away from this agency! Patronizing, difficult to arrange viewing and do not call back after making an offer. When I asked why they said it is normal practice when the offer is not acceptable. My normal practice will be to stay away from Simon Musto! By far the worse agency I have ever seen. ...

“Tenant Review...”

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Apr 30,2018
Minithumbup
By: 'Matthew'
Apr 30,2018
0 people found
this helpful
I rented a property from Simon Musto for just shy of four years and cannot find a single fault with them. The very few maintenance issues I had throughout the tenancy were always sorted quickly and efficiently. All the team at the Kettering branch are ...
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Comment on agent fees
Good.
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“Awful & unproffesional...”

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Mar 27,2018
Minithumbdown
By: 'Honest'
Mar 27,2018
0 people found
this helpful
My partner rented from this agent for over 13 years and was a good tenant. But the house she rented was awful and the promises of it being decorated were never fulfilled. It even had a hole in the ceiling from a leak that they kept ...
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Comment on agent fees
N/A
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By: Honest tennt
Aug 03, 2018
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Reply to Simon Musto ...

“Simon and Sarah have managed several properties for us for ......”

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Nov 27,2017
Minithumbup
By: 'Mr'
Nov 27,2017
0 people found
this helpful
Simon and Sarah have managed several properties for us for many years. We are now living abroad content in the knowledge that they are managing our properties. They are always helpful, friendly and respond quickly and effectively to any queries from ouselves and/or tenants. ...
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Comment on agent fees
Fees are fine.
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“Simon and Sarah, in the last 8 years, have managed 2 flats ......”

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Nov 25,2017
Minithumbup
By: 'Malcolm'
Nov 25,2017
0 people found
this helpful
Simon and Sarah, in the last 8 years, have managed 2 flats and sold a flat for me. They have been attentive, friendly and very professional throughout. As a retired person and somewhat reluctant landlord I spend much of my time out of the country. I can ...
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Comment on agent fees
I found the fees to be very competitive.
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“I have been using Simon Musto now for 7 months for ......”

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Nov 23,2017
Minithumbup
By: 'James'
Nov 23,2017
0 people found
this helpful
I have been using Simon Musto now for 7 months for my Let property in Kettering. They obtained the tenant for me and took care of all the necessary paperwork . I have found the initial contact & explanation of fees and service to be very clear and ...
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Comment on agent fees
Very Good & Competitive and value for money.
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“Simon and Sarah are professional, efficient and friendly. Honest, trusted, ......”

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Nov 22,2017
Minithumbup
By: 'Wilder'
Nov 22,2017
0 people found
this helpful
Simon and Sarah are professional, efficient and friendly. Honest, trusted, approachable and always helpful. We have worked with them now for 4 years. We are very pleased with the way they manage our portfolio of properties. They were also involved in the original purchase of our ...
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Comment on agent fees
Good
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“A very honest and trusted company who I have used ......”

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Nov 21,2017
Minithumbup
By: 'Darren'
Nov 21,2017
0 people found
this helpful
A very honest and trusted company who I have used for many years now, I would not trust anyone else in this business the way I trust this team....
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Comment on agent fees
Very good
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“We have been using Simon Musto Estate Agent to let ......”

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Nov 20,2017
Minithumbup
By: 'Emma'
Nov 20,2017
0 people found
this helpful
We have been using Simon Musto Estate Agent to let our properties for the last few year, Simon's staff are always friendly and reliable. We are fortunate enough to have long term tenants provided in our properties, with regular inspections from the agent and his ...
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Comment on agent fees
Good
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“I have had great service from both Simon and Sarah ......”

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Nov 17,2017
Minithumbup
By: 'Ana'
Nov 17,2017
0 people found
this helpful
I have had great service from both Simon and Sarah over the years. Very easy to deal and communicate with....
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“The team at Simon Musto Estate Agents have been excellent ......”

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Nov 17,2017
Minithumbup
By: 'Max'
Nov 17,2017
0 people found
this helpful
The team at Simon Musto Estate Agents have been excellent for us. Pleasant, efficient & quick to act. We are first time landlords and Simon and Sarah have helped us to navigate our way through the sometimes daunting world of lettings. I would thoroughly recommend anyone ...
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Comment on agent fees
I think the fees charged are good, I feel we get good value for money.
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“I look after the letting of my son's house (he's ......”

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Nov 17,2017
Minithumbup
By: 'NeilR'
Nov 17,2017
0 people found
this helpful
I look after the letting of my son's house (he's in the Army) and Sarah and Simon have made the process of letting very simple. Something I really appreciate. They have guided me and dealt with everything in an extremely professional manner. Nice people to ...
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Comment on agent fees
Very fair with their fee policy.
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“Simon and Sarah have been managing my rental properties for ......”

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Nov 17,2017
Minithumbup
By: 'Jools'
Nov 17,2017
0 people found
this helpful
Simon and Sarah have been managing my rental properties for well over 10 years now and I wouldn't list them with anyone else! The service they provide is excellent. Any problems are dealt with by them swiftly and they seem to have contacts with many different ...
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Comment on agent fees
The fees I am charged are, I consider, very reasonable.
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“I have dealt with them as agents for the landlord ......”

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Nov 16,2017
Minithumbup
By: 'Mr'
Nov 16,2017
0 people found
this helpful
I have dealt with them as agents for the landlord on 2 properties. They have always been fair, efficient and approachable....
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“I have been with Simon Musto estate agents for the ......”

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Nov 16,2017
Minithumbup
By: 'Joanne'
Nov 16,2017
0 people found
this helpful
I have been with Simon Musto estate agents for the past 3years ,they currently take care of 3 properties for me I have found Simon to be very professional and always very thoughtful concerning obtaining the best tenants for our properties,Simon was recommended to me ...
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Comment on agent fees
Excellent value
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“Great service from Simon on the team from the word ......”

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Nov 16,2017
Minithumbup
By: 'Osorabjee'
Nov 16,2017
0 people found
this helpful
Great service from Simon on the team from the word go. An honest, understanding and flexible agent that i would have no issue recommending....
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“Simon Musto's were the sellers solicitors on a property that ......”

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Aug 12,2017
Minithumbup
By: 'Lisa'
Aug 12,2017
1 people found
this helpful
Simon Musto's were the sellers solicitors on a property that I recently purchased and they couldn't have been more helpful. They were always ready to answer questions, alert me when things became slow and really worked hard to make the purchase as easy and stress ...
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Comment on agent fees
I was the purchaser so no fees
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“Simon was recommended to us and gave us the best ......”

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Jun 08,2017
Minithumbup
By: 'Ros'
Jun 08,2017
1 people found
this helpful
Simon was recommended to us and gave us the best valuation. He sold my mums property in five hours! Throughout the process Simon was easy to talk to, kept us informed and worked hard to achieve a successful outcome. Can't fault him....
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Comment on agent fees
Simons fees were very good and a lot cheaper than others.
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“Dealt with lots of estate agents over past few months ......”

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May 05,2017
Minithumbup
By: 'Mr'
May 05,2017
1 people found
this helpful
Dealt with lots of estate agents over past few months but Simon Musto and his team are by far the most genuine, friendly and efficient we have come across. We have been kept up to date with any progress and the sale of our house ...
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Comment on agent fees
Very competitive fees and worth every penny.
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“Terrible service, unprofessional, offered no follow up of the transaction ......”

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Jan 28,2017
Minithumbdown
By: 'K'
Jan 28,2017
3 people found
this helpful
Terrible service, unprofessional, offered no follow up of the transaction after sale agreed. They're also known for ghost gazumping....
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Comment on agent fees
Bad
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“Both Simon and Sarah were extremely helpful during the sale ......”

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Oct 19,2016
Minithumbup
By: 'Tim'
Oct 19,2016
1 people found
this helpful
Both Simon and Sarah were extremely helpful during the sale of our bungalow, pushing for accurate information from those in the chain, pressing them to keep the process moving as fast as possible, and reading meters for us on the day of completion....
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Comment on agent fees
Very good value
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Simon Musto Estate Agents, Kettering NN16 0AN


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