Silverman Black Sales & Lettings Ltd
Carshalton, SM5
3.7/5, 15 reviews
67% recommended
78% sales valuation accuracy
85% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

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2021 allAgents Estate & Letting Agents Awards


“I have to warn people NOT to use this agent! ......”

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Mar 26,2015
Minithumbdown
By: 'S'
Mar 26,2015
1 people found
this helpful
I have to warn people NOT to use this agent!

I went with this company as they're the first agent by the ponds in the High Street. I was given a polished sales pitch about the fact they're independent, they can get me a higher price than other Agents & will do me a deal. I phoned another Agent & they gave me a valuation over the phone £35,000 less than Silverman Black. When I told this agent they had valued higher, they warned me this company is renowned for over valuing but I chose not to listen.

Unfortunately for me the service I received was very poor. A number of viewers didn't turn up. I had to chase SB for feedback which annoyed me as with hindsight they only seem to have 2 members of staff, so they struggle to do what they promise, then after agreeing an offer, no survey for 5 weeks, yes 5 weeks! I phoned them & had to leave a message on an answerphone as no one was answering for the 3 hours (I tried them on 4 occasions). Eventually 4 hours later I get a call back saying the buyer can't now get a mortgage so the house has to go back on the market!

I am sorry but this company is useless! Clearly the over valuing was a tactic, they told me to drop my price by 30k 4 weeks down the line & when they did eventually sell it, they obviously didn't bother to check the buyers ability to get a mortgage despite telling me they did & ultimately they've cost me money in solicitors fees & a survey on my purchase because my seller went back on the market too & then sold the house I wanted to someone else.

I cancelled my contract with Silverman Black & went with another independent agent who was the opposite of them.

Don't risk your hard earned money by going with this agent!
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Opening Hours
Address

Silverman Black Sales & Lettings Ltd
Bank House, 14 High Street
Carshalton
Surrey
SM5 3AQ
0208 773 2929

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 78% 85% £215,000 £299,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 6 4 4 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Brilliant...”

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Apr 03,2018
Minithumbup
By: 'SylenaGrate'
Apr 03,2018
0 people found
this helpful
Dear Simon and Staff Just a quick note to thank you and your staff for making my house move as stress free as it ever can be. You Simon and your team are the nicest estate agents I have ever met. Best wishes from, Sylena...
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Comment on agent fees
Fantastic
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“Thank you for all your support at this stressful time ......”

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Feb 06,2018
Minithumbup
By: 'MarianClark'
Feb 06,2018
0 people found
this helpful
Thank you for all your support at this stressful time moving house. A big thank you to Alex, who has been wonderful. I am going to miss his phone calls (not, haha) Marian and Andy...
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Comment on agent fees
Great
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“You have been an absolute god send for us with ......”

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Jan 23,2018
Minithumbup
By: 'SeanF'
Jan 23,2018
0 people found
this helpful
You have been an absolute god send for us with the move and the sale of our property. We consider you our saviour through the whole process and all your help has been invaluable! Many thanks Sean & Kerry...
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Comment on agent fees
Absolutely Brilliant!
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“Just wanted to say thank you so much for all ......”

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Jan 07,2018
Minithumbup
By: 'GrahamKnowles'
Jan 07,2018
0 people found
this helpful
Just wanted to say thank you so much for all your help with the purchase of 81 The Causeway and the letting of Devonshire House. We couldn't have done it without you. With many thanks and best regards Graham and Zoe...
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Comment on agent fees
Fantastic
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“Thank you for all your help with our first move ......”

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Dec 20,2017
Minithumbup
By: 'Kayleigh'
Dec 20,2017
0 people found
this helpful
Thank you for all your help with our first move - you were friendly and made us feel very comfortable. Thanks....
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Comment on agent fees
Fantastic
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“To All At Silverman BlackA very big thank you for ......”

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Dec 12,2017
Minithumbup
By: 'Tahir'
Dec 12,2017
0 people found
this helpful
To All At Silverman Black A very big thank you for all your help in finding a new nest for us. We really appreciate all your guidance and support. Tahir and Khawas...
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Comment on agent fees
Brilliant
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“Thanks for everything! We would never have got there without ......”

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Nov 30,2017
Minithumbup
By: 'Tony'
Nov 30,2017
0 people found
this helpful
Thanks for everything! We would never have got there without your help and support. We are so happy with our result! Tony and Noreen...
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Comment on agent fees
Good
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“We wanted to say a massive thank you for all ......”

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Nov 16,2017
Minithumbup
By: 'Irena'
Nov 16,2017
0 people found
this helpful
We wanted to say a massive thank you for all your hard work in helping us buy our house. Your patience is much appreciated! Best Regards Irena & David...
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Comment on agent fees
Good
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“A big thank you to you all for you assistance ......”

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Oct 18,2017
Minithumbup
By: 'Duncan'
Oct 18,2017
0 people found
this helpful
A big thank you to you all for you assistance in selling my house and finding such great buyers. Hope we keep in touch! Duncan...
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Comment on agent fees
Brilliant
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“We've used Silverman Black as both a rental agent and ......”

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Mar 06,2017
Minithumbup
By: 'ChrisM'
Mar 06,2017
0 people found
this helpful
We've used Silverman Black as both a rental agent and also to buy a house from. Simon is very knowledgeable and helpful and we'll be very glad to use his services again in the future....
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Comment on agent fees
Fine with a bit of negotiation
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“Not at all impressed!I had Silverman Black round along ......”

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Feb 07,2017
Minithumbdown
By: 'Khan'
Feb 07,2017
0 people found
this helpful
Not at all impressed! I had Silverman Black round along with 2 other agents. Simon was a very smooth talker, telling me he had years of experience with Andrews & was the top agent on Carshalton. He said he had a buyer for my house and was ...
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Comment on agent fees
Very expensive!
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“Silverman Black will think nothing if wasting your time, wasting ......”

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Oct 07,2015
Minithumbdown
By: 'Emma'
Oct 07,2015
2 people found
this helpful
Silverman Black will think nothing if wasting your time, wasting their vendors time and seemingly act without a shred of integrity. I went to a viewing where the vendor himself showed me around and explained that they had already been under offer and after a ...
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What agent could do to change your mind?
This man may have been in the industry a long time but customer service is a skill he does not possess. He could go on a course to learn that and a course for anger management but sadly, I'm not sure there's a course that teaches honesty or integrity!!
Attached Filesnbsp;
Comment on agent fees
Thank God no money left my purse for theirs!!
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“I have to warn people NOT to use this agent! ......”

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Mar 26,2015
Minithumbdown
By: 'S'
Mar 26,2015
1 people found
this helpful
I have to warn people NOT to use this agent! I went with this company as they're the first agent by the ponds in the High Street. I was given a polished sales pitch about the fact they're independent, they can get me a higher ...
read full review
Was this helpful? Yes

“Silverman Black FeedbackDon't believe their hype!I feel for siv101 ......”

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Oct 24,2013
Minithumbdown
By: 'Risarf'
Oct 24,2013
2 people found
this helpful
Silverman Black Feedback Don't believe their hype! I feel for siv101 as I too have had a bad experience with this company! The owner goes on about having previously been employed by Andrews & how he can get a better price than any other agent.........! He ...
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What agent could do to change your mind?
Not lie to me when valuing the property & make false promises!
Attached Filesnbsp;
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“AWFUL EXPERIENCE -Where do I start, we were initially enticed ......”

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Jan 10,2013
Minithumbdown
By: 'Siv101'
Jan 10,2013
4 people found
this helpful
AWFUL EXPERIENCE - Where do I start, we were initially enticed to put our property on for sale by the charming owner after 3 valuations, who promised us that they would get the house sold easily for more than the other 2 agents. We were completely suckered ...
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No fees information available
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Awards won by Silverman Black Sales & Lettings Ltd, Carshalton SM5 3AQ


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