Principal Homes
Birmingham, B42
2.6/5, 31 reviews
42% recommended
100% lettings valuation accuracy
38% lettings fee satisfaction

“Hi my name is dana . I just want share our ......”

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Mar 26,2015
Minithumbdown
By: 'Dana'
Mar 26,2015
262 people found
this helpful
Hi my name is dana . I just want share our experience with principal homes great barr. In april 2013 me and my partner moved to 15 Fowlmere road , great barr which the price on rightmove app was ‚£595.
At first when asib told us we have to pay ‚£600 per month and deposit as well , we asked why the price on rightmove is ‚£595 ? He said that's wrong. We paid deposit ‚£600 and1 month rent ‚£600 and ƒÂ¯¿½235 for other fees,,, when we read contract it was ‚£595 we asked why he said ohhh i made mistake just leave it don't worry I'm busy i can't change it now.
We paid ‚£600 every month till april 2014 he gave us another contract the same as 2013 it ‚£595 on it again he said forgot to put ‚£600 .
We paid ‚£600 till today 26.3.2015 . Because we are unhappy with the service we are going to 174 foden road great barr . So i went to asib office and explained to him we going to move on april 2015 while i was in his office he phoned a tenant about 15 Fowlmere road and he said the the price is ‚£595 i didn't say nothing at that time , the same day he came to our house and i asked him the rreal price for the house is ‚£595 why you have been taken ‚£600 from us for 2 years ? He was shock and sweat and said no it's ‚£600 i said in office you told a tenant the price ƒÂ¯¿½595 he was more sweat and then he said i will check and let know.
After few days i had to go to office for some other reason and asked him did you check it ‚£595 or ‚£600 , he said it's ‚£600 and i said why you gave us 2 contracts for ƒÂ¯¿½595 ? He said ok ok you next time bring your contracts i will check it out, i asked when tomorrow or after tomorrow? He said no no im a busy man maybe next monday call the office to make sure I'm in office.
When i come back home i explained to my partner and very upset about his lies and cheating between landlord and us . For your information we never delay rent and we will leave the house in better condition for april.
After 2 days i was angry inside i couldn't wait for the king to make appointment for us i took contracts and went to office i said i know it's ‚£595 because right now it's on rightmove on ‚£595 very nicly asked to returning ‚£5 for each month which will be ‚£120 .He was shame and angry told me i didn't ask you to give me ‚£600 you gave it me otherwise it's ‚£595 , i said no that's not you cheated in the first place and laid to us you should be shame and can we have our money back ? He said no you can't because i didn't ask you , you gave it me and if you dont leave now i will the police . I said no you have to return our money. He called the police and i was happy to explain to the polce after he told the police he will give us back deposit and that ‚£120 stolen money from kids. That mr asid from principal homes great barr shame sach a lair and very rude and cheeky . If he knows someone can't say nothing he will take advantage , specially people who on dss and don't speak English good . He did the same from some people who i know .
So we will see he will return or not i will let you know guys . Thanks. If he won't return deposit and stolen money i promise you gus i will take him to county court.
Was this helpful? Yes
By: FFF
Dec 18, 2018
they breached the contract, only returned less than half the deposit, because they needed to repair the property and never did. Also took 75 pounds cash from me for reference. Im working to take them to court. If they did something similar to you, could you pls email me at complains@abv.bg , im gathering evidence at the moment. sadly when its just me nothing will change, im hoping if i gather more ppl's testimonies it may make a difference and hopefully they will think twice before scamming other ppl. TY in advance
By: David
Apr 16, 2015
Hi everyone when you leave the property principal homes will charge you too much for something which wasn't you fault, so my advice is don't pay last month rent otherwise you will be regret.

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Opening Hours
Address

Principal Homes
562 Walsall Road
Great Barr,Birmingham
West Midlands
B42 1LR
0121 357 0405

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 38% £525 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 12 15 0 0 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“FRIENDLY AND HELPFUL AGENTS...”

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Mar 19,2020
Minithumbup
By: 'John Raybould'
Mar 19,2020
0 people found
this helpful
We've been with principal homes must be 8or 9 years now and they have always been a very professional and understanding agent they have always attended issues and solved issues fast and to the highest standard they have always been easy to talk to and always ...
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“AWFUL SERVICE! WILL NEVER USE EVER!!!...”

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Mar 04,2020
Minithumbdown
By: 'Joanne'
Mar 04,2020
1 people found
this helpful
AWFUL SERVICE! Called up to book an appointment to view a property, they gave me an appointment for the very next day, said they would call and confirm but the did not. I tried to call but they never answered. So I went to the ...
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Was this helpful? Yes

“Fantastic!!...”

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Apr 10,2019
Minithumbup
By: 'Michelle'
Apr 10,2019
0 people found
this helpful
Asib and his team have been nothing but thoroughly helpful and supportive over the years. I would fully recommend principal homes to anyone looking to rent or buy...
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Comment on agent fees
Good
Was this helpful? Yes

“GREAT AGENCY...”

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Feb 02,2019
Minithumbup
By: 'Amandac'
Feb 02,2019
0 people found
this helpful
I rented with them for 3.5 years. They are kind, caring and committed to their profession. The landlord on the other hand was a complete nightmare. Didn't do any repairs, refused to do anything about the damp. Horrible man....
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Comment on agent fees
Always helpful even though their hands were tied!
Was this helpful? Yes

“help me take them to court...”

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Dec 18,2018
Minithumbdown
By: 'FFF'
Dec 18,2018
1 people found
this helpful
What can i say, took half of our deposit for damages and didn't fix anything, delayed the rest of the deposit with 4 months. And took money 75 pounds for a reference(not the LL, they did) Cash ofc. Anyway, Im looking at chasing them for everything ...
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Was this helpful? Yes

“Very rude people. Should be closed down...”

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Sep 07,2018
Minithumbdown
By: 'Stay clear of this estate agent'
Sep 07,2018
4 people found
this helpful
I have contacted this company quite a few times over the last few weeks To make complaints about a house that he rents out 3 doors away from me..the person plays an electric guitar attached to an amp which then makes it louder than normal.. (...
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Comment on agent fees
Stay clear of this estate agent
Was this helpful? Yes
By: comecaboutme
Sep 10, 2018
View all comments (1)
We live in the alleged offending property and have spoken to neighbours up to 3 doors away from our property on either side apart from the one on our left side. None of the neighbours have heard anything or have had a reason to complain about any noise. We have rented for many years and never received any complaints about anything especially noise. We are extremely approachable and therefore would welcome any direct contact from any neighbours who are being allegedly affected by any alle ...

“Professional Family business...”

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Aug 14,2018
Minithumbup
By: 'Hannah and Jamal'
Aug 14,2018
0 people found
this helpful
I can vouch for this agency as been run by kind and respectful people. I am starting my 9th year as a tenent with Principal homes. Asib has always been respectful, professional and courteous. Repairs needed on the house have been carried out to a ...
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Comment on agent fees
As far as i know the agents fees are reasonable.
Was this helpful? Yes

“I don't know about selling or buying but I wouldn't ......”

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Feb 28,2018
Minithumbdown
By: 'Cloudy'
Feb 28,2018
22 people found
this helpful
I don't know about selling or buying but I wouldn't rent any more properties with Principal homes . Some of the properties are way below standard level of living but despite this they are offered anyway.They should have regular inspections to make sure that rented ...
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Comment on agent fees
Terrible I
Was this helpful? Yes
By: FFF
Dec 18, 2018
View all comments (1)
they breached the contract, only returned less than half the deposit, because they needed to repair the property and never did. Also took 75 pounds cash from me for reference. Im working to take them to court. If they did something similar to you, could you pls email me at complains@abv.bg , im gathering evidence at the moment. sadly when its just me nothing will change, im hoping if i gather more ppl's testimonies it may make a difference and hopefully they will think twice before scamming othe ...

“Great agency staff are very kind would highly recommend and ......”

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Feb 28,2018
Minithumbup
By: 'Tom'
Feb 28,2018
1 people found
this helpful
Great agency staff are very kind would highly recommend and would rent again with this agency if I ever moved property love we're I am at the moment! Thanks Asib and staff👍🏼...
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Comment on agent fees
Great fees most agency’s charge double!
Was this helpful? Yes
By: Vas
Apr 13, 2018
View all comments (1)
Rly? Most agencies charge double? I wonder how much they paid you for that review. This agency charges waaay more then others. And lots of hidden fees aswell. Only good thing bout them is they don't check you that much. If you have a doggy record, this is the agency for you ...

“Probably worst agency ever please avoid them::;: please do not ......”

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Feb 25,2018
Minithumbdown
By: 'Agon'
Feb 25,2018
29 people found
this helpful
Probably worst agency ever please avoid them::;: please do not trust them ever very much money oriented. All they care is money — You will get your deposit back be aware of asib a con artist....
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Comment on agent fees
It’s n ok
Was this helpful? Yes
By: FFF
Dec 18, 2018
View all comments (1)
they breached the contract, only returned less than half the deposit, because they needed to repair the property and never did. Also took 75 pounds cash from me for reference. Im working to take them to court. If they did something similar to you, could you pls email me at complains@abv.bg , im gathering evidence at the moment. sadly when its just me nothing will change, im hoping if i gather more ppl's testimonies it may make a difference and hopefully they will think twice before scamming othe ...

“Just to let potential new tenants and existing tenants know (......”

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Feb 01,2018
Minithumbup
By: 'Scott'
Feb 01,2018
29 people found
this helpful
Just to let potential new tenants and existing tenants know (however many that may be as it cant be much) . I have been in contact with the supposed deposit protection company who have provided confirmation that my deposit was NEVER SECURED through principal homes. This ...
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Comment on agent fees
Terrible
Was this helpful? Yes
By: FFF
Dec 18, 2018
View all comments (2)
they breached the contract, only returned less than half the deposit, because they needed to repair the property and never did. Also took 75 pounds cash from me for reference. Im working to take them to court. If they did something similar to you, could you pls email me at complains@abv.bg , im gathering evidence at the moment. sadly when its just me nothing will change, im hoping if i gather more ppl's testimonies it may make a difference and hopefully they will think twice before scamming othe ...

“This man is a con artist and a liar, he ......”

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Oct 02,2017
Minithumbdown
By: 'Nunu'
Oct 02,2017
36 people found
this helpful
This man is a con artist and a liar, he thinks by using bully boy tactics and threatening behaviour he can scare you. Steer clear of principle homes they are very money oriented and have little disregard for the tenant. You should be ashamed to ...
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Was this helpful? Yes
By: FFF
Dec 18, 2018
View all comments (2)
they breached the contract, only returned less than half the deposit, because they needed to repair the property and never did. Also took 75 pounds cash from me for reference. Im working to take them to court. If they did something similar to you, could you pls email me at complains@abv.bg , im gathering evidence at the moment. sadly when its just me nothing will change, im hoping if i gather more ppl's testimonies it may make a difference and hopefully they will think twice before scamming othe ...

“Been with them 5 years. Treated like crap, swore at shouted ......”

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Jun 28,2017
Minithumbdown
By: 'Scott'
Jun 28,2017
37 people found
this helpful
Been with them 5 years. Treated like crap, swore at shouted at us and turn up when they like. Asib is a disgrace to industry. Properties are poor and youll never get your deposit back. They will never give you any help when you need it ...
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Comment on agent fees
Terrible
Was this helpful? Yes
By: Angela cannon
Oct 18, 2017
View all comments (5)
Scott you self Centred, horrible man how dare you speak to me like that! I guess you can't take the truth so you be rude! Grow up! You sound like child throwing a trantum because your not getting your own way. By reading your comments I can tell who the problem is look in the MIRROR. I new you would say that it is 1 person writing all the comments you can't take the fact that same one is standing up for a good agency that you were with for 5 YEARS please don't Make me laugh. My IP address is not ...

“Why so many false comments? If it is a strategy ......”

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May 24,2016
Minithumbup
By: 'Marcus Binet'
May 24,2016
2 people found
this helpful
Why so many false comments? If it is a strategy to push Asib down, then I must say it is not a fair business strategy. I have been dealing with Asib since 2000 and yet no confusion or argument takes place between us. Principle Homes is ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Been with Principal Homes since 2007 and have had three separate ......”

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May 06,2016
Minithumbdown
By: 'crystal goldsmith'
May 06,2016
1 people found
this helpful
Been with Principal Homes since 2007 and have had three separate tenants move into the property. All the tenants have been excellent never recieved a late payment and the house was never left in a very bad condition. Overall very happy with the service...
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Was this helpful? Yes

“I would not have taken their services if a very ......”

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May 06,2016
Minithumbup
By: 'Crystal'
May 06,2016
1 people found
this helpful
I would not have taken their services if a very close friend had not recommended Principal Homes to me. I cannot thank her much for this. Thank you Asib, you earned a permanent client here!...
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Was this helpful? Yes

“Hi. We have escaped from this p*o after whole 12......”

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Apr 25,2016
Minithumbup
By: 'Perry Barr citizen'
Apr 25,2016
30 people found
this helpful
Hi. We have escaped from this p*o after whole 12months of nightmare. Theats and treating people like a sh** is absolutely normal for him. We always pay for the house on time we left it in good condition and we didnt get back our ...
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Comment on agent fees
Fees are ok but your deposit will be gone when u leave no matter how u care about the houes
Was this helpful? Yes
By: FFF
Dec 18, 2018
View all comments (1)
they breached the contract, only returned less than half the deposit, because they needed to repair the property and never did. Also took 75 pounds cash from me for reference. Im working to take them to court. If they did something similar to you, could you pls email me at complains@abv.bg , im gathering evidence at the moment. sadly when its just me nothing will change, im hoping if i gather more ppl's testimonies it may make a difference and hopefully they will think twice before scamming othe ...

“I have been an tenant of Principal Homes & they have ......”

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Apr 25,2016
Minithumbup
By: 'Errol Wright'
Apr 25,2016
2 people found
this helpful
I have been an tenant of Principal Homes & they have been absolutely fantastic. The customer service has always been excellent. Any issues regarding the property takes one phone call for it to be resolved. I can happily say that I would recommend Principal Homes to ...
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Comment on agent fees
Fees are fine.
Was this helpful? Yes

“I'm writing. However I hope it helps other people so ......”

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Nov 23,2015
Minithumbdown
By: 'Halem'
Nov 23,2015
51 people found
this helpful
I'm writing. However I hope it helps other people so they don't end up getting * over by them. The property we moved into didn't have lightning, the kitchen sink wasn't working, the washing machine had rust in it and loads of other problems which are ...
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What agent could do to change your mind?
I'm writing. However I hope it helps other people so they don't end up getting * over by them. The property we moved into didn't have lightning, the kitchen sink wasn't working, the washing machine had rust in it and loads of other problems which are unacceptable . When i went to complain they said that they are only getting paid to advertise the property and it's not their job to check it. After numerous arguments and even threats by them and the landlord to cancel our contract , we gave up on dealing with them. I would recommend to avoid them .
Attached Filesnbsp;
Comment on agent fees
Quite expensive.
Was this helpful? Yes
By: FFF
Dec 18, 2018
View all comments (1)
they breached the contract, only returned less than half the deposit, because they needed to repair the property and never did. Also took 75 pounds cash from me for reference. Im working to take them to court. If they did something similar to you, could you pls email me at complains@abv.bg , im gathering evidence at the moment. sadly when its just me nothing will change, im hoping if i gather more ppl's testimonies it may make a difference and hopefully they will think twice before scamming othe ...

“Worst ever. they are rude, unprofessional, cheeky, disrespectful, do not ......”

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Oct 12,2015
Minithumbdown
By: 'Anca'
Oct 12,2015
67 people found
this helpful
Worst ever. they are rude, unprofessional, cheeky, disrespectful, do not listen to you at all, cowboys. makes all the excuses not to spend any money on the property. took 8 months to fix a small issue. There is one thing they are really good at, robbing ...
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What agent could do to change your mind?
Respect people , be honest, don't steal people's money.
Attached Filesnbsp;
Comment on agent fees
Very very expensive but I had no choice.
Was this helpful? Yes
By: FFF
Dec 18, 2018
View all comments (1)
they breached the contract, only returned less than half the deposit, because they needed to repair the property and never did. Also took 75 pounds cash from me for reference. Im working to take them to court. If they did something similar to you, could you pls email me at complains@abv.bg , im gathering evidence at the moment. sadly when its just me nothing will change, im hoping if i gather more ppl's testimonies it may make a difference and hopefully they will think twice before scamming othe ...

“Worst agency ever dealt with just pain in a***. Today ......”

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Aug 31,2015
Minithumbdown
By: 'sara'
Aug 31,2015
117 people found
this helpful
Worst agency ever dealt with just pain in a***. Today is the 67th day after the letting property through this agency. So far I have not received the deposit ....
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What agent could do to change your mind?
they could return the deposit long time ago.
Attached Filesnbsp;
Comment on agent fees
it was an ok
Was this helpful? Yes
By: FFF
Dec 18, 2018
View all comments (1)
they breached the contract, only returned less than half the deposit, because they needed to repair the property and never did. Also took 75 pounds cash from me for reference. Im working to take them to court. If they did something similar to you, could you pls email me at complains@abv.bg , im gathering evidence at the moment. sadly when its just me nothing will change, im hoping if i gather more ppl's testimonies it may make a difference and hopefully they will think twice before scamming othe ...

“Phone never answered, on the rare occasion you manage to ......”

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May 27,2015
Minithumbdown
By: 'Zahid'
May 27,2015
194 people found
this helpful
Phone never answered, on the rare occasion you manage to get though, no one in the office to deal with your inquiry. Several promises to call back never happens! The most unprofessional agency I have ever dealt with.Take my advise and avoid like the ...
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What agent could do to change your mind?
Not good
Attached Filesnbsp;
Comment on agent fees
Not good
Was this helpful? Yes
By: FFF
Dec 18, 2018
View all comments (1)
they breached the contract, only returned less than half the deposit, because they needed to repair the property and never did. Also took 75 pounds cash from me for reference. Im working to take them to court. If they did something similar to you, could you pls email me at complains@abv.bg , im gathering evidence at the moment. sadly when its just me nothing will change, im hoping if i gather more ppl's testimonies it may make a difference and hopefully they will think twice before scamming othe ...

“Found employees at this branch extremely rude and indifferent ,,, the ......”

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May 15,2015
Minithumbdown
By: 'Kamil'
May 15,2015
204 people found
this helpful
Found employees at this branch extremely rude and indifferent ,,, the standard of professionalism appalling which is why I never use this agency . They are quite simply an embarrassment to the trade. This do not respond tenants needs and simply do not listen to concerns raised ...
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What agent could do to change your mind?
Expensive
Attached Filesnbsp;
Comment on agent fees
Expensive
Was this helpful? Yes
By: FFF
Dec 18, 2018
View all comments (1)
they breached the contract, only returned less than half the deposit, because they needed to repair the property and never did. Also took 75 pounds cash from me for reference. Im working to take them to court. If they did something similar to you, could you pls email me at complains@abv.bg , im gathering evidence at the moment. sadly when its just me nothing will change, im hoping if i gather more ppl's testimonies it may make a difference and hopefully they will think twice before scamming othe ...

“Hi everyone when you leave the property principal homes will ......”

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Apr 17,2015
Minithumbdown
By: 'David'
Apr 17,2015
215 people found
this helpful
Hi everyone when you leave the property principal homes will charge you too much for something which wasn't you fault, so my advice is don't pay last month rent otherwise you will be regret......
read full review
What agent could do to change your mind?
Can't changes now
Attached Filesnbsp;
Comment on agent fees
It was an ok
Was this helpful? Yes
By: FFF
Dec 18, 2018
View all comments (1)
they breached the contract, only returned less than half the deposit, because they needed to repair the property and never did. Also took 75 pounds cash from me for reference. Im working to take them to court. If they did something similar to you, could you pls email me at complains@abv.bg , im gathering evidence at the moment. sadly when its just me nothing will change, im hoping if i gather more ppl's testimonies it may make a difference and hopefully they will think twice before scamming othe ...

“hi my name is Anna I have been with principal ......”

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Mar 27,2015
Minithumbup
By: 'anna'
Mar 27,2015
10 people found
this helpful
hi my name is Anna I have been with principal homes for the past 4years I have never had a problem with the staff or Mr Hussain they are very professional at all times and always there to help! maintance etc when I read the ...
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Comment on agent fees
fees were great especially for 2 people most agents charge double!
Was this helpful? Yes

“Hi my name is dana . I just want share our ......”

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Mar 26,2015
Minithumbdown
By: 'Dana'
Mar 26,2015
262 people found
this helpful
Hi my name is dana . I just want share our experience with principal homes great barr. In april 2013 me and my partner moved to 15 Fowlmere road , great barr which the price on rightmove app was ‚£595. At first when asib told us we have to pay ‚£600 ...
read full review
Was this helpful? Yes
By: FFF
Dec 18, 2018
View all comments (2)
they breached the contract, only returned less than half the deposit, because they needed to repair the property and never did. Also took 75 pounds cash from me for reference. Im working to take them to court. If they did something similar to you, could you pls email me at complains@abv.bg , im gathering evidence at the moment. sadly when its just me nothing will change, im hoping if i gather more ppl's testimonies it may make a difference and hopefully they will think twice before scamming othe ...

“When you call the office and ask for something to ......”

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Jan 29,2015
Minithumbup
By: 'Zainab Harun'
Jan 29,2015
2 people found
this helpful
When you call the office and ask for something to be fixed, when Asib isn't here nobody cares and doesn't deal wit the situation. The people in the office need to be more calm and patent with customers like Asib....
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Comment on agent fees
Principle Homes is nothing without Asib there. I wouldn't have rented there if Asib wasn't working there. We had our differences but now it's all good! He honest and kind, sometimes! I recommend Principle Homes but I'll recommend Asib only to people because he's the nicest one and a problem solver. °Å¸ËœÆ’ About the fee, I would be glad if I didn't need to play any fee because wages never go up and the bills always go up. Mostly people on minimum wages. Thank you very much.
Was this helpful? Yes

“The property that we were renting was in an ok ......”

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Oct 14,2014
Minithumbdown
By: 'furious'
Oct 14,2014
240 people found
this helpful
The property that we were renting was in an ok condition when we moved but after a spell of wet weather, the problems started to show. There was mould growing up the wall in more than one area! The garage was full of the estate ...
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Was this helpful? Yes
By: FFF
Dec 18, 2018
View all comments (1)
they breached the contract, only returned less than half the deposit, because they needed to repair the property and never did. Also took 75 pounds cash from me for reference. Im working to take them to court. If they did something similar to you, could you pls email me at complains@abv.bg , im gathering evidence at the moment. sadly when its just me nothing will change, im hoping if i gather more ppl's testimonies it may make a difference and hopefully they will think twice before scamming othe ...

“I have been renting my property through this company for 2 ......”

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Aug 08,2013
Minithumbup
By: 'Elizabeth'
Aug 08,2013
5 people found
this helpful
I have been renting my property through this company for 2 years and have had no problems. I was renting my first house with them for 6 months but then I had to move due to the school for my kids so I asked them to find ...
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Was this helpful? Yes

“hi i have been with this agency for the past 6 ......”

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Aug 06,2013
Minithumbdown
By: 'hannah king'
Aug 06,2013
32 people found
this helpful
hi i have been with this agency for the past 6 years i have moved once and stayed with principal homes it was so easy and not a stresful move. There service has been very good any maintance issues i have had i have called them ...
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Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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No procedure available.

Awards won by Principal Homes, Birmingham B42 1LR


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