Ashley Adams
Derby, DE1
4.7/5, 108 reviews
96% recommended
0% sales valuation accuracy
88% sales fee satisfaction
83% lettings valuation accuracy
88% lettings fee satisfaction

“In moving to Derby I approached the Ashley Adams branch ......”

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Mar 25,2015
Minithumbup
By: 'Steven'
Mar 25,2015
0 people found
this helpful
In moving to Derby I approached the Ashley Adams branch about a property they were advertising for rent that I had found on Rightmove. From the initial phone call to discuss the property through to the final check out process all of the staff at Ashley Adams have been proffessional and very helpful. In partucular Adam Broadwell who helped us during the viewing and rental set up, he was very helpful with providing informaiton and answering all of our questions. During the rental the minimal issues we had for maintenance were quickly resolved. Towards the end of the rental Matthew Bulleyment was very helpful with the check out procedures and progressing the process. They have been one of the best letting agents I have used, considering this was my sixth rental across different cities and letting agents.
Comment on agent fees
The fees are competitive and reasonable for the area.
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Opening Hours
Address

Ashley Adams
37-38 Irongate
Derby
Derbyshire
DE1 3GA
01332 202040

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 88% £0 £0
Lettings 83% 88% £390 £2,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 0 67 1 0 0 0 1 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“Attitude from Gutter........ not Professional...”

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Jul 11,2019
Minithumbdown
By: 'JASON'
Jul 11,2019
1 people found
this helpful
I arranged an appointment on a Monday to view on Wednesday and they cancelled without me being notified. When I called the office the agent said they send the cancellation to MY mobile number (BLATANT LIE). I lost one days holiday [They had my number ...
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“Terrible Service...”

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Aug 03,2018
Minithumbdown
By: 'DE'
Aug 03,2018
0 people found
this helpful
Schedule an appointment and it's cancelled without being notified. When called the office the agent said they send the cancellation to a wrong mobile number. I lost one day off due to this [They have my number and they could have called me for this]. ...
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“Do not use...”

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May 18,2018
Minithumbdown
By: 'Alex'
May 18,2018
0 people found
this helpful
The keys to my property that they were selling have been lost. At first they claimed to have nothing to do with my property, despite the property being listed on Zoopla by them and a viewing feedback having been received. Now it appears that they ...
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Comment on agent fees
Only one viewing in 8 weeks. The only feedback that I received from them
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“Matthew made it all very easy. He explained everything fantastically ......”

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Jul 05,2017
Minithumbup
By: 'Abbie wells'
Jul 05,2017
1 people found
this helpful
Matthew made it all very easy. He explained everything fantastically and knew my perfect property before I did. I only had to view one to know if was perfect for me. He also managed to achieve what I thought would be impossible. Moved in within ...
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Comment on agent fees
Slightly pricey but great to know you are covered and it's all explained so you know what you are paying. Disregarding deposit and rent they're very reasonable it's just that it all comes at once
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“Although staff were friendly.... I was disgusted that I received ......”

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Mar 16,2017
Minithumbdown
By: 'G B'
Mar 16,2017
4 people found
this helpful
Although staff were friendly.... I was disgusted that I received a further two pairs of my house keys AFTER the completion date! (Following a very long drawn out poor service from their own solicitors!). No end of issues with Conveyancing Direct. I wanted to know ...
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“Joseph has been brilliant and made our application and move ......”

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Mar 10,2017
Minithumbup
By: 'Hannah'
Mar 10,2017
1 people found
this helpful
Joseph has been brilliant and made our application and move as swift and easy going as possible. He provides any requested information in a timely manner and is polite and very helpful, as are other agents at the branch that I have spoken to in ...
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Comment on agent fees
Good
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“Great service - friendly and efficient - did exactly what ......”

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Mar 03,2017
Minithumbup
By: 'DE73'
Mar 03,2017
2 people found
this helpful
Great service - friendly and efficient - did exactly what they promised. Would recommend to anyone looking to rent a property in and around Derby....
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Comment on agent fees
Fees were ok - (no-one likes fees!) but they were fine.
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“I've had my property managed by Ashley Adams for a ......”

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Dec 08,2016
Minithumbup
By: 'N Islam - London'
Dec 08,2016
1 people found
this helpful
I've had my property managed by Ashley Adams for a number of years and have always recieved excellent customer service especially from Viraj Patel. You can be assured of recieving great service at all times....
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Comment on agent fees
Fees charged are very reasonable and very competitive compared to other local agents.
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“My property was advertised within hours of the valuation appointment. ......”

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Nov 03,2016
Minithumbup
By: 'Landlord'
Nov 03,2016
1 people found
this helpful
My property was advertised within hours of the valuation appointment. I was kept informed regularly of progress on viewings. The reference checks was done quickly and the tenant moved in within a week of viewing the property. The only slight delay was on the contract ...
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“With it being the first time I have moved into ......”

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Sep 06,2016
Minithumbup
By: 'Gary & Karina'
Sep 06,2016
2 people found
this helpful
With it being the first time I have moved into a property I was apprehensive about the process but with Nicola the process was a breeze and quite enjoyable. She was very approachable and kept myself and my partner informed every step of the way. ...
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Comment on agent fees
Her fees were very fair and worth it.
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“Incredibly pleasant person, as well as being thorough and concise ......”

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Aug 23,2016
Minithumbup
By: 'S Foster'
Aug 23,2016
1 people found
this helpful
Incredibly pleasant person, as well as being thorough and concise with all the serious stuff! Replies to important emails quickly, and helped me sort out stuff I wouldn't of thought of immediately e.g. contents insurance...
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Comment on agent fees
Good
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“A friendly, approachable yet professional manner. Her personality and positivity ......”

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Aug 14,2016
Minithumbup
By: 'Charlotte Baker'
Aug 14,2016
1 people found
this helpful
A friendly, approachable yet professional manner. Her personality and positivity radiate from her and this, alongside her capabilities, ensured we felt we were getting a high quality service....
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“This agent is fantastic, by far the best I have ......”

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Jul 22,2016
Minithumbup
By: 'jon'
Jul 22,2016
0 people found
this helpful
This agent is fantastic, by far the best I have ever dealt with. They make everything very easy and offer a superb service. Highly recommended....
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Comment on agent fees
ok
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“Fantastic service! Joseph was really helpful throughout and quick to ......”

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Jul 01,2016
Minithumbup
By: 'Rhi'
Jul 01,2016
1 people found
this helpful
Fantastic service! Joseph was really helpful throughout and quick to respond to any queries we had. Big thank you to all....
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“Nicola has been amazing, very professional, organised and most of ......”

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Jun 06,2016
Minithumbup
By: 'Maria'
Jun 06,2016
0 people found
this helpful
Nicola has been amazing, very professional, organised and most of all very helpful. My rental property was advertised on Right Move within 2 hours of me meeting Nicola and an offer made on the property within a couple of days. Their on line document signature system ...
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“Ashley Adams have done a great job in letting my ......”

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Apr 25,2016
Minithumbup
By: 'Ashley'
Apr 25,2016
1 people found
this helpful
Ashley Adams have done a great job in letting my property quickly compared to other agents I have used in the past and at a great price. Charlie Howe, my key point of contact, went out of her way to ensure a fast let and ...
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Comment on agent fees
Execellent
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“We recently rented a property from Ashley Adams and Nicola ......”

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Apr 15,2016
Minithumbup
By: 'B'
Apr 15,2016
1 people found
this helpful
We recently rented a property from Ashley Adams and Nicola was our letting agent. 10 out of 10 service, she was absolutely fantastic, we ran into multiple problems with moving out and she sorted them immediately. Would definitely use Ashley Adams again, she's a credit to the ...
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Comment on agent fees
Reasonable fees, no problems
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“best agent in derby and would recommend to my friends. ......”

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Mar 19,2016
Minithumbup
By: 'tomor kideri'
Mar 19,2016
0 people found
this helpful
best agent in derby and would recommend to my friends. matt and Charlie helped with everything I needed from the first viewing up to the day of moving in. very fast and efficient from day one....
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Comment on agent fees
fees ok
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“I have received excellent service from Ashley Adams as a ......”

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Mar 19,2016
Minithumbup
By: 'Gill'
Mar 19,2016
1 people found
this helpful
I have received excellent service from Ashley Adams as a landlady for a rental property. From start to finish they have been helpful and comprehensive in their approach. I found that their potential pricing of my property was in keeping with other agents on the ...
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Comment on agent fees
Found to be reasonable and in keeping with other agents in the locality.
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“Charlie was efficient and friendly. She moved quickly to secure ......”

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Mar 18,2016
Minithumbup
By: 'X'
Mar 18,2016
0 people found
this helpful
Charlie was efficient and friendly. She moved quickly to secure the agreement. Very satisfied. I will be able to move quickly into the property I saw only last week....
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“From initial enquiry we have been dealt in both a ......”

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Feb 24,2016
Minithumbup
By: 'hedkandi81'
Feb 24,2016
0 people found
this helpful
From initial enquiry we have been dealt in both a professional and courteous manor. Matt was our original point of call and helped us most efficiently to find all the answers to our questions. Charlie then took over and has been a pleasure to deal ...
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“Very fast and professional service. Charlie was very helpful and ......”

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Feb 17,2016
Minithumbup
By: 'Simon Gettliffe.'
Feb 17,2016
1 people found
this helpful
Very fast and professional service. Charlie was very helpful and a genuine nice person who made the process hastle free. It was all turned found really quick and I would recommend Ashley alAdams to a family or friend....
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Comment on agent fees
Seemed ok, not sure what other companies offer.
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“Zara was particularly helpful during the viewing and application process. ......”

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Jul 17,2015
Minithumbup
By: 'Anon'
Jul 17,2015
0 people found
this helpful
Zara was particularly helpful during the viewing and application process. I would definitely recommend dealing with her. She was very pleasant and approachable. However, when we came to moving into the new property Zara was on holiday. During moving in we found there were security ...
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“I found both Laura and Nicky very professional but acted ......”

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Jul 16,2015
Minithumbup
By: 'Shaun Coyle'
Jul 16,2015
0 people found
this helpful
I found both Laura and Nicky very professional but acted with a personal touch. They made the letting of my property very easy and made themselves available to answer any queeries that I had and kept me informed at all times. They are a credit ...
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“Really good service, not rented a property before. Explained it ......”

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Jul 16,2015
Minithumbup
By: 'Leanne'
Jul 16,2015
1 people found
this helpful
Really good service, not rented a property before. Explained it really well. They were really helpful along the whole process...
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“I have dealt with Nicola at Ashley Adams on all ......”

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Jul 15,2015
Minithumbup
By: 'jon'
Jul 15,2015
0 people found
this helpful
I have dealt with Nicola at Ashley Adams on all my buy to let properties and she is superb :) Holly in sales has also been super helpful in finding me properties to purchase. *****5 stars for these guys :)...
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“In moving to Derby I approached the Ashley Adams branch ......”

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Mar 25,2015
Minithumbup
By: 'Steven'
Mar 25,2015
0 people found
this helpful
In moving to Derby I approached the Ashley Adams branch about a property they were advertising for rent that I had found on Rightmove. From the initial phone call to discuss the property through to the final check out process all of the staff at ...
read full review
Comment on agent fees
The fees are competitive and reasonable for the area.
Was this helpful? Yes

“As a landlady I regularly use Ashley Adams to help ......”

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Mar 06,2015
Minithumbup
By: 'Mrs Brooks'
Mar 06,2015
0 people found
this helpful
As a landlady I regularly use Ashley Adams to help me find a tenant. Their fees are reasonable and they are always very attentive. They are very good at what they do, and have always found me a new tenant in a short period of ...
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“We moved to Ashley Adams from another Derby agency due ......”

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Feb 12,2015
Minithumbup
By: 'Landlord'
Feb 12,2015
0 people found
this helpful
We moved to Ashley Adams from another Derby agency due to very poor service and Ashley Adams haven't let us down. Despite a more than normally complicated tenancy change, Sammy-Jo was professional and dedicated throughout. Any issues were resolved quickly, providing great customer service. Matt ...
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“Sammy Jo was extremely helpful, polite and professional at all ......”

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Dec 04,2014
Minithumbup
By: 'Neelum'
Dec 04,2014
0 people found
this helpful
Sammy Jo was extremely helpful, polite and professional at all times. She took on board constructive feedback and continued to provide me with an excellent service. After 6 weeks, I had a tenant. Sammy kept me updated at all times and I'm very grateful....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Ashley Adams, Derby DE1 3GA


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