Mar 24,2015
Minithumbup
By: 'JNGL & CO'
Mar 24,2015
0 people found
this helpful
Hi,

Simple really, we were living in a awful house that suffered massivly from damp issues. We were looking to move quick and managed to find a property that Townends were advertising. The viewing was organised quickly and well done. Better yet - being that i was on a limited income at the time they were easy to negotiate in regards to the holding deposit - a big plus in my mind.

While at this place our oven broke twice, and both times it was fixed within 3 days, great communication displyed between Townend and the landlord was the only way this could have happend.

Unfortunatly we needed to move once again to make room for addtional family ahead of our plans, Townends helped massivly by not only helping us find a new place, but also by allowing us to move out ahead of our first year contract agreement with no fines being put in place.

Should i need to move again (although i am hoping to buy next) the first place i will be calling will be Townends immediatly - freindly, helpful and empathetic staff make talking to them easy to deal with in case of problems.
Comment on agent fees
The only thing i would is that thier fees are high - however the service they provide post move in is justification in my mind.
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Townends

83-85 High Street Croydon
Surrey
CR0 1QF

020 8680 8585

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Branch - Croydon, CR0

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