Wakefield, WF1
4.8/5, 418 reviews
98% recommended
91% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Estate agents Wakefield | Waskefield Estate Agents | Richard Kendall, Wakefield

“Was worried that I wasn't getting any viewings so spoke ......”

Share on :
Mar 24,2015
Minithumbup
Alison
By: 'Ian Bamling & Adnan Kaiserimam'
Mar 24,2015
0 people found
this helpful
Was worried that I wasn't getting any viewings so spoke to the partners about my concerns, however after Christmas viewings came through quite quickly. Alison was really great although we never actually met she kept me up to speed with what was happening during the sale and help out with responding to offers. She was very understanding when it came to been bullied regards completion dates. Personally I'm not a very trusting person and even less so of estate agents but I will definitely use RK's services to sell my second property in the coming months, it's a shame Alison has moved to the Normanton branch as I'd like to deal with her again, I would trust her opinion totally. Massive thank you xx.
Comment on agent fees
Yes I think you earned your fees especially in comparison to other agents working the Wakefield patch.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Richard Kendall Estate Agent
66 Northgate
Wakefield
West Yorkshire
WF1 3AP
01924 291294

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 98% £53,000 £880,000
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 0 0 0 297 4 103 5 2 1
Areas covered
  • WF1
  • WF2
  • WF3
  • WF4
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA RICS NALS TPOS Sales TPOS Lettings TDS SAGEagent
Latest Properties
Images & Videos

“Thank you very much to Sophie at Pontefract b......”

Share on :
Jan 17,2020
Minithumbup
By: 'Janet Carr'
Jan 17,2020
0 people found
this helpful
Thank you very much to Sophie at Pontefract branch for dealing with our sale. Throughout the process Sophie always kept me informed with any developments and information. I never had to chase for updates. Sophies work was in a very professional and polite manner. Again ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Jan 21, 2020
View all comments (1)
Thank you for the 5* review of Sophie. ...

“Joanne and Amanda were brilliant!...”

Share on :
Jan 16,2020
Minithumbup
Joanne
Amanda
By: 'Anastasia wild'
Jan 16,2020
0 people found
this helpful
Joanne and Amanda were brilliant! Always happy to help with any queries and made a stressful situation as stress free as possible. Couldn’t recommend enough!...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Jan 17, 2020
View all comments (1)
Thank you for your review, it really is appreciated. We are so pleased you found Joanne and Amanda to be "brilliant"... we think they are too :-) ...

“sales...”

Share on :
Jan 15,2020
Minithumbup
Amanda
Joanne
By: 'sue smith'
Jan 15,2020
0 people found
this helpful
both Amanda and jo have been very helpful kept us fully informed on all aspects of the sale of our property and are highly recommended. sue phil...
read full review
Comment on agent fees
good
Was this helpful? Yes

“Outstanding service...”

Share on :
Jan 03,2020
Minithumbup
By: 'K Simpson'
Jan 03,2020
0 people found
this helpful
I cannot recommend Liz (Elizabeth) at Richard Kendall in Wakefield enough. From start to finish she managed us through the purchase of our property. I had almost daily contact and I know Liz called the solicitors, other people in the chain regularly to ensure we ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Jan 03, 2020
View all comments (1)
Thank you so much for your comments regarding Liz at our Wakefield office, it really is appreciated. ...

“Liz Cooke. Outstanding service....”

Share on :
Jan 02,2020
Minithumbup
Elizabeth
By: 'Anne Grisman'
Jan 02,2020
0 people found
this helpful
Thank you so much to Liz Cooke for her outstanding effort in the sale of our property. After many hurdles (caused by other agencies) we have now completed on the sale which is totally due to the dedication and efforts of Liz. She repeatedly chased ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Jan 03, 2020
View all comments (1)
Thanks for your great review of Richard Kendall and Liz in particular. It really is appreciated. ...

“Elizabeth has been our single point of contac......”

Share on :
Dec 30,2019
Minithumbup
Elizabeth
By: 'Jill Baxter'
Dec 30,2019
0 people found
this helpful
Elizabeth has been our single point of contact whilst dealing with the sale of our property. Liz has been undoubtably one of the most professional people we have had the pleasure of working with. Liz identified when to manage our expectations throughout the whole process ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Dec 30, 2019
View all comments (1)
Thank you for taking the time out to leave Liz a 5* review. Liz has been part of the team for quite some years now and we are happy to read that her professionalism and friendliness has come across in the sale of your property. May we take this opportunity to wish you a happy new year. ...

“First Time Buyer!I recently bought a propert......”

Share on :
Dec 30,2019
Minithumbup
Catherine
By: 'Brooke Scholefield'
Dec 30,2019
0 people found
this helpful
First Time Buyer! I recently bought a property through Richard Kendall as a first time buyer the process at times was over whelming to say the least. Lot's of back and forth with solicitors, again at times unclear on time scales and foreign language to ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Dec 30, 2019
View all comments (1)
Such a lovely review to read, we are so glad that Catherine was able to help you complete on your first home in time for Christmas. Thank you for taking the time out to leave the 5* review and we wish you all the best for the new year. ...

“Thank you to the whole team at Richard Kendal......”

Share on :
Dec 16,2019
Minithumbup
By: 'Ann Metcalfe'
Dec 16,2019
0 people found
this helpful
Thank you to the whole team at Richard Kendall, particularly Sophie as she went above and beyond to keep me informed and handled the sale of my property with professionalism and speed. I would highly recommend Richard Kendall and most definitely use them again should ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Dec 17, 2019
View all comments (1)
Thank you for your 5* review of Sophie and your recommendation of Richard Kendall Estate Agent. ...

“Fantastic communication...”

Share on :
Dec 06,2019
Minithumbup
Elizabeth
By: 'Danielle lucas'
Dec 06,2019
0 people found
this helpful
Fantastic communication all the way through, really felt safe in the knowledge she was working towards the best for myself and the buyers....
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Dec 06, 2019
View all comments (1)
Thanks so much for your review. ...

“Amazing service from Richard Kendall yet agai......”

Share on :
Dec 03,2019
Minithumbup
Catherine
By: 'Kate Wilson'
Dec 03,2019
0 people found
this helpful
Amazing service from Richard Kendall yet again. This is the second time I have sold a property using their service and they didn't falter again. Catherine is amazing at her job, Efficient, proactive and extremely knowledgeable. I'm pretty sure the process could easily be more ...
read full review
Was this helpful? Yes
By: Kirsty
Dec 03, 2019
View all comments (1)
Thank you Kate for such a wonderful review of Catherine, we are pleased that you have found her efficient and knowledgeable. We will pass your kind words onto Catherine. Thank you again. ...

“Fantastic service from Liz....”

Share on :
Dec 02,2019
Minithumbup
Elizabeth
By: 'Emma Crowcroft'
Dec 02,2019
0 people found
this helpful
Fantastic service from Liz. Regular communication made a big difference and I was kept informed at every stage. After a positive experience with Liz I requested her again. Thankyou...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Dec 02, 2019
View all comments (1)
Thank you for the 5* review and for Liz and the service that you have received. We will pass your kind words onto Liz. ...

“Excellent service from the estate agent from ......”

Share on :
Dec 01,2019
Minithumbup
Elizabeth
By: 'Sue Reynolds'
Dec 01,2019
0 people found
this helpful
Excellent service from the estate agent from valuation through to sale completion. Kept up to date with progress in a timely manner by Liz Cooke so always fully aware as to what was happening. I’ve used this estate agent twice to sell a house ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Dec 02, 2019
View all comments (1)
Thank you for such a fabulous review regarding the service you have received (not just for this sale but your previous sale and lettings). We will pass your kind words onto Liz. ...

“First house...”

Share on :
Nov 25,2019
Minithumbdown
Joanne
By: 'Beth Whitaker'
Nov 25,2019
1 people found
this helpful
We bought our first house with Richard Kendall, the person dealing with our case was Joanne. Each conversation we had we her she was very rude and spoke to us in a unprofessional manner. We had some issues with the solicitors so it was delayed ...
read full review
Was this helpful? Yes
By: Claire Kendall
Nov 26, 2019
View all comments (1)
We are sorry you have found reason to complain regarding our services on social media rather than speak to us directly, as we were unaware you were unhappy with Richard Kendall Estate Agent throughout your purchase of your home. At all times we act on behalf of our client, however we also carry out a duty of care to our purchasers and other parties who contact ourselves. Whilst I appreciate you had a relationship with the seller, our notes and emails we hold on file confirm that our client w ...

“Easy to deal with and sensible valuations...”

Share on :
Nov 06,2019
Minithumbup
Shireen
Catherine
By: 'WGMI'
Nov 06,2019
0 people found
this helpful
Having bought several properties through Richard Kendall over the years, I've always found them easy to deal with and sensible prices on the properties. Big thanks to Catherine, Donna, Shireen and Lucy recently....
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Nov 06, 2019
View all comments (1)
Thank you so much for leaving your review, it really is appreciated. ...

“Property sale...”

Share on :
Nov 04,2019
Minithumbup
Shireen
Lucy
By: 'mark mandelj'
Nov 04,2019
0 people found
this helpful
This is the second time we have sold a property with Richard Kendalls, and on both occasions we have been very happy with the service provided. We found the staff to be helpful, supportive and always willing to "go the extra mile. A special thanks ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Nov 05, 2019
View all comments (1)
Thank you for your 5 star review of Lucy and Shireen at our Wakefield office of Richard Kendall Estate Agent, its pleasing to read that you have used our services previously and on both occasions been happy and found us supportive and helpful. ...

“The company sold my Mums house following her ......”

Share on :
Nov 01,2019
Minithumbup
David
Lucy
By: 'sandra Gowling'
Nov 01,2019
0 people found
this helpful
The company sold my Mums house following her death and the whole process went through without any hitches especially when I live nearly 200 miles away from they office. I found all the Staff extremely helpful and professional as well as being very friendly. I have ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Nov 01, 2019
View all comments (1)
Thank you so much for taking the time to leave your view for Lucy and David at the Wakefield office of Richard Kendall Estate Agent, it really is appreciated. ...

“Great thorough experience, the team were real......”

Share on :
Oct 04,2019
Minithumbup
Catherine
By: 'Adam'
Oct 04,2019
0 people found
this helpful
Great thorough experience, the team were really efficient in trying to make sure our house was sold as quickly and as pain-free as possible. Thanks again!...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Oct 04, 2019
View all comments (1)
Thank you so much for taking the time to leave your comments for Catherine and the Wakefield office of Richard Kendall Estate Agent. We are pleased you have found the service to be quick and pain-free! ...

“Very friendly and helpful. Lucy kept me info......”

Share on :
Oct 01,2019
Minithumbup
Lucy
Shireen
By: 'SUSAN AUCKLAND'
Oct 01,2019
0 people found
this helpful
Very friendly and helpful. Lucy kept me informed at all times and was excellent at chasing the solicitors who incidentally were rubbish! Happy to recommend & would use again. Thank you ladies...
read full review
Was this helpful? Yes
By: Kirsty
Oct 01, 2019
View all comments (1)
Thank you for your 5* review of Shireen and Lucy at our Wakefield office and for the recommendation. ...

“Excellent Service...”

Share on :
Sep 22,2019
Minithumbup
Shireen
Lucy
By: 'Tricia White'
Sep 22,2019
0 people found
this helpful
Throughout the entire process of selling our house we found both Lucy and Shireen to be professional, proactive and reliable. Whenever an action was required they both delivered on their promises and kept us informed at all times with regular progress updates. We would have ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Sep 23, 2019
View all comments (1)
Thank you for your 5 star review of Shireen and Lucy at our Wakefield office of Richard Kendall Estate Agent. We are pleased that you found them reliable and thank you for the recommendation. ...

“So - estate agents don’t have a great reputat......”

Share on :
Sep 03,2019
Minithumbup
By: 'Steve Whitaker'
Sep 03,2019
0 people found
this helpful
So - estate agents don’t have a great reputation. Well, whoever thinks that would soon change their mind if they had the benefit of dealing with Liz at Richard Kendall’s. Absolutely top class. If you wanted to teach someone about customer service then ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Sep 03, 2019
View all comments (1)
We strive to provide excellent customer service, so your amazing comments have made our day. Liz at the Wakefield office of Richard Kendall really does put her all into everything that she does and its so lovely to read that it's recognised. We also class ourselves lucky that we do get to spend the day sat with Liz ;-). Thank you so much for your review and we wish you all the best in your new home. ...

“Satisfied Customer...”

Share on :
Aug 28,2019
Minithumbup
Catherine
By: 'M J Straughan'
Aug 28,2019
0 people found
this helpful
Catherine and her colleagues made the process of selling my late mothers home seem very straight forward. We received regular updates and an immediate response to any queries. We would recommend their services....
read full review
Was this helpful? Yes

“As an investor, I highly recommend Richard Ke......”

Share on :
Aug 27,2019
Minithumbup
Elizabeth
By: 'Guy'
Aug 27,2019
0 people found
this helpful
As an investor, I highly recommend Richard Kendall. The communication is great, houses are priced sensibly and I don't know any other company who answer the phone as quick as the team at RK....
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Aug 27, 2019
View all comments (1)
Dear Guy, Thanks for the great review! We are so pleased you would recommend Richard Kendall Estate Agent and, in particular, Elizabeth Cooke. We strive to achieve great customer service and your comments amount the speed answering the phone really has pleased us! Many thanks ...

“Great service provided. Liz has been so helpf......”

Share on :
Aug 14,2019
Minithumbup
Elizabeth
By: 'Charlotte Cox'
Aug 14,2019
0 people found
this helpful
Great service provided. Liz has been so helpful and quick to respond to all my questions along the way and always kept me updated with things. Would highly recommend. Thanks again....
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Aug 14, 2019
View all comments (1)
Thank you so much for taking the time out to leave your comments for Liz Cooke at our Wakefield office. We greatly appreciate your review and are so pleased you were kept updated throughout. ...

“Selling with Richard Kendall Pontefract...”

Share on :
Jul 30,2019
Minithumbup
By: 'Sara Cremer'
Jul 30,2019
0 people found
this helpful
Sophie at Richard Kendall in Pontefract has been excellent from start to finish (as well as the all the other staff who work in the office who I have had regular contact with!) Without their support moving house would have taken so much longer & been ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Jul 30, 2019
View all comments (1)
What a fantastic 5 star review for Sophie and the rest of our Pontefract office staff of Richard Kendall Estate Agent. We are happy that were were able to speed up the process and offer support during your house sale. Thank you so much for your kind words. ...

“Really good service the team at Richard kenda......”

Share on :
Jul 29,2019
Minithumbup
By: 'Paul Goff'
Jul 29,2019
0 people found
this helpful
Really good service the team at Richard kendal where in contant communication with us throughout the selling of our property both in regards viewing but also the chasing up of information needed when selling this made a stressful time a lot easier would use again ...
read full review
Was this helpful? Yes
By: Richard Kendall Estate Agent
Jul 30, 2019
View all comments (1)
We really are grateful that you have taken the time out to leave a 5 star review for Richard Kendall Estate Agent and we are glad that, if needed, you would use our services again in the future. ...
Staff picture Elizabeth
(138)
Staff picture Amanda
(94)
Staff picture Joanne
(86)
Staff picture Catherine
(47)
Staff picture Shireen
(43)
Staff picture Niki
(41)
Staff picture Lucy
(19)
Staff picture Jason
(14)
Staff picture David
(3)
No image available Richard
(2)
No image available Jenny
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing you with the highest level of service possible, but sometimes, things can go wrong. By letting us know when you have a problem, we can work with you to understand what’s happened and put it right. This easy-to-use guide tells you how to make us aware of your views so that we can address any concerns you may have, quickly and professionally.

The first thing you need to do is contact us and let us know what part of our service you are unhappy with. You can report your concerns to us by phone, in writing by post, or you can send us an email.
We will aim to resolve any issues immediately, however if this is not possible, your concerns will then be escalated to a manager, who will investigate the matter.

Richard Kendall Estate Agent
66 Northgate
Wakefield
WF1 3AP

When we receive your complaint, we will:
• Send you a written acknowledgement within three working days which will outline who is responsible for investigating the issues raised.
• Collate as much information as possible and liaise with the various departments involved to establish all the facts.
• Send a detailed response within fifteen working days, informing you of the outcome and ask if the suggested resolution is satisfactory. If we need more time to resolve your concerns however, you will receive a written explanation for the delay.
All complaints are kept confidential and will be dealt with in a fair and unbiased way. If we do not hear from you within eight weeks of our response, we will assume the matter has been resolved and the complaint will
be closed.

Should you have concerns in the meantime however, please contact the member of staff whose name appears on the letter of acknowledgement.

After receiving our response, if you feel your complaint has not been fully addressed, please let us know and we will aim to resolve the matter for you. Your concerns will be acknowledged within three
working days of receipt and your complaint will be passed to an alternative, more senior member of staff for consideration. Where possible, a final response will then be issued
within fifteen working days. If we are unable to respond to you within this timescale, we will contact you to let you know when we anticipate a resolution, and inform
you of your right to appeal to a third party.
If you are still not satisfied with the outcome, we would advise that you contact our independent redress scheme.

As a Propertymark Protected agent, if you feel your complaint has not been satisfactorily dealt with by ourselves and the redress scheme, you can send your
complaint to Propertymark. Go to the Propertymark website to download a complaint form. Propertymark investigates complaints against members where there is evidence the agent has breached Conduct and Membership Rules. Examples
of this include, but are not limited to, misuse of client money, failure to uphold high standards of ethical and professional practice, and failure to answer
correspondence.
01926 496 791
complaints@propertymark.co.uk
propertymark.co.uk/complaints
Last updated at 11:54 AM 06/01/2020 by allAgents

Awards won by Richard Kendall Estate Agent, Wakefield WF1 3AP


As Seen On

Get in touch with

Richard Kendall Estate Agent

Branch - Wakefield, WF1