Farrell Heyworth
Chorley, PR7
1/5, 5 reviews
0% recommended
100% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

“I made an appointment with Simon from the Chorley Office ......”

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Mar 23,2015
Minithumbdown
By: 'Mike'
Mar 23,2015
2 people found
this helpful
I made an appointment with Simon from the Chorley Office for Neil Rogers to value a bungalow.
The time given was 15.00. We waited three hours for a 'no show.'
This is disgraceful and I advise anyone to avoid using Farrell & Heyworth.
Was this helpful? Yes
By: Neil Rogers - Chorley Branch Manager
Mar 25, 2015
I have investigated this matter following your review here and your telephone call to Chorley branch on Monday. It transpires that an error was made when submitting your appointment to our diary system. This meant that I was not aware of the appointment and did not attend which, I can appreciate, has caused you some inconvenience. At Farrell Heyworth we strive to ensure our clients are satisfied with our service. I can assure you that this is an isolated event for which I, and the other members of staff involved, can only apologise. We would be pleased to offer you an alternative appointment at your convenience.

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Opening Hours
Address

Farrell Heyworth
1 Oak House High Street
Chorley
Lancashire
PR7 1DW
01257 275231

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 50% £0 £0
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 0 1 0 0 0 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“After Sales...”

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Oct 09,2018
Minithumbdown
By: 'Bev'
Oct 09,2018
5 people found
this helpful
After sales does not exist. Chorley branch managed to achieve a sale on my property but the after sales team are not interested in progressing the sale to completion. They get information wrong and do nothing to advise you on progress. If you try to ...
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Comment on agent fees
I have had to make a formal complaint about a reduction in the fee due to their disgraceful service.
Was this helpful? Yes

“A terrible estate agent to buy a house via! I ......”

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Aug 22,2016
Minithumbdown
By: 'R31nny'
Aug 22,2016
5 people found
this helpful
A terrible estate agent to buy a house via! I had an offer accepted £5k above the asking price and agreed with estate agent to remove the house off the market and agreed not to consider any offers. Deal was agreed and me £600 down after 2 ...
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What agent could do to change your mind?
N/A
Attached Filesnbsp;
Comment on agent fees
N/A
Was this helpful? Yes

“I made an appointment with Simon from the Chorley Office ......”

Share on :
Mar 23,2015
Minithumbdown
By: 'Mike'
Mar 23,2015
2 people found
this helpful
I made an appointment with Simon from the Chorley Office for Neil Rogers to value a bungalow. The time given was 15.00. We waited three hours for a 'no show.' This is disgraceful and I advise anyone to avoid using Farrell & Heyworth....
read full review
Was this helpful? Yes
By: Neil Rogers - Chorley Branch Manager
Mar 25, 2015
View all comments (1)
I have investigated this matter following your review here and your telephone call to Chorley branch on Monday. It transpires that an error was made when submitting your appointment to our diary system. This meant that I was not aware of the appointment and did not attend which, I can appreciate, has caused you some inconvenience. At Farrell Heyworth we strive to ensure our clients are satisfied with our service. I can assure you that this is an isolated event for which I, and the other members ...

“We have rented 3 different properties over the past 3 years and ......”

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Jan 01,2013
Minithumbdown
By: 'No more renting for me.'
Jan 01,2013
8 people found
this helpful
We have rented 3 different properties over the past 3 years and Farrell Heyworth is by far the worst letting agent we have had to deal with. We had to pay £200 for credit checks, references etc before being shown the contract which would have deterred us from ...
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Was this helpful? Yes

“Like some other reviews here, I begrudge the one star ......”

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Mar 10,2012
Minithumbdown
By: 'ON'
Mar 10,2012
5 people found
this helpful
Like some other reviews here, I begrudge the one star that is the minimum requirement here. I have been househunting myself for some time, and I am currently trying to help a friend rent a flat and I must say that the service I have ...
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What agent could do to change your mind?
Given at least a modicum of service.
Attached Filesnbsp;
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Farrell Heyworth, Chorley PR7 1DW


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