“Dear Sirs, Our experience with Benham and Reeves was more ......”

Mar 23,2015
By: 'Tatiana'
Mar 23,2015
0 people found
this helpful
Dear Sirs,

Our experience with Benham and Reeves was more than satisfying, until inventory check out report was received. Beside the fact, that there were plenty of arguable deductions, we are still trying to get a part of the security deposit back after more than 6 month since we moved out. It's not only about arguments of holding it does not correspond to tenancy agreement terms and any logic, but it is also about the disrespectful way in which me and my partner were treated by Marzia De Chiara: I did not expect such an incompetent and impolite person to deal with the deposit return.
I would appreciate if someone from the management team could contact us in order to solve the problem. I do not want to use the ADR and the HM Courts & Tribunal Services because I am sure that we can solve this problem with a competent person in the frames of the tenancy agreement.

Kind regards,

Was this helpful? Yes
By: Tatiana
Jun 01, 2015
Thank you for your prompt actions implemented to resolve our problem! We are happy with everything now.
By: Simran
Apr 21, 2015
Hi Tatiana, sorry if you believe you have been treated unfairly, if you can email the property address and your contact number to info@brlets.co.uk I will investigate this for you. Kind regards, Simran Prasad, Director of Property Management

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Benham and Reeves Residential Lettings

51-53 Heath Street Hampstead, London
Greater London

020 3468 2019

Opening hours

As Seen On

Find the Best Agent to
Sell or Rent Your Home