Plymouth Region, Plympton, PL7
4.8/5, 329 reviews
98% recommended
92% sales valuation accuracy
94% sales fee satisfaction
Experience the difference

“What a waste of time! After hearing all the good ......”

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Mar 20,2015
Minithumbdown
Paul
By: 'Unhappy!'
Mar 20,2015
4 people found
this helpful
What a waste of time! After hearing all the good reviews I thought this would be a great agent. Paul seems to just come out with what he thinks you want to hear and has a complete problem in actually listening. I urge anyone else who dares uses this company to request a valuation not to be done by him. He was obnoxious and acted like we didn't really matter at all. At the end of the day Paul we are the customer. Terrible Terrible company
What agent could do to change your mind?
Use someone else, they aren't even on Mutley Plain !
Attached Filesnbsp;
Was this helpful? Yes
By: Helen
Mar 25, 2015
We are really disappointed to see your comments and that your experience with our firm did not live up to your expectations. We do our upmost to take everyone through a positive buying, selling or letting experience and to hear that we have fallen short of what you expect from a professional estate agent is disappointing. We do hope you achieve success with your move and in the future.

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Opening Hours
Address

Maitlands
3 Plymouth Road
Plympton
Devon
PL7 4JP
01752 344322

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 94% £70,000 £15,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
65 1 51 1 110 3 78 1 19 0
Areas covered
  • PL7
  • PL8
  • PL9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Hats off to Maitlands...”

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Aug 09,2019
Minithumbup
Jack
Zoe
By: 'Miss Julia Jessop'
Aug 09,2019
0 people found
this helpful
Although Maitlands were not selling a property on my behalf, they were the Agents for the property I was purchasing, from viewing to completion their service was excellent. Throughout they have been helpful, polite and professional. They constantly kept me informed of progress, chased the ...
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By: Jack Emmett
Aug 09, 2019
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Hi Julia Thank you very much for your kind review. We strive to ensure that all of our clients, both sellers and buyers alike, receive an excellent service from start to finish, so we are delighted that we were able to deliver that for you. Jack ...

“A safe pair of hands....”

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Jul 28,2019
Minithumbup
Jack
By: 'Mrs Kerry Goss'
Jul 28,2019
0 people found
this helpful
The help and guidance we received from Jack throughout the sale of our property was brilliant, from his first initial visit to the completion of the sale, we were confident that our sale was in professional hands. We were kept up to date with all ...
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By: Jack Emmett
Jul 29, 2019
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Hi Kerry. We really appreciate you taking the time to write this review. As an independent agent, it's of the upmost importance to us that our clients feel we have done the best possible job for them, so we are delighted that we were able to achieve the desired results for you. Jack ...

“Sold on day 1!!! Happy days!!!...”

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Jul 24,2019
Minithumbup
Jack
By: 'David Clewer'
Jul 24,2019
0 people found
this helpful
Sold on day 1!!! Happy days!!! Jack came to value my property along with another estate agent. The value given was slightly higher than the other agent but jack backed up his valuation with is evidence of demand in the area. The Plymouth team hit the ...
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By: Jack Emmett
Jul 26, 2019
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Hi David Thank you very much for taking the time to write this review. It's always great to receive positive feedback from our clients, and I'm really pleased that we were able to achieve the desired results for you. Jack ...

“10/10 would buy again...”

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Apr 16,2019
Minithumbup
By: 'Neil,Jessie and Liz'
Apr 16,2019
0 people found
this helpful
Being a first time buyer the thought of spending the time and money to buy a house can be an incredibly overwhelming and confusing time, many places can be intimidating and use cheap tricks to try and hype up the property or price you are ...
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Comment on agent fees
I was completely happy to pay the fees for the service
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“More fabulous than fabulous!...”

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Mar 29,2019
Minithumbup
By: 'Jo'
Mar 29,2019
0 people found
this helpful
I cannot fault the support that was given by Karen and the team at Maitlands. I had an incredibly difficult sale and their support, knowledge and professionalism went above and beyond. They were always there to take calls, knew what they were talking about, calmed ...
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Comment on agent fees
You often hear people criticising estate agents and saying they don't earn their money. Well the team at Maitlands in Plympton was worth every penny.
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“Exceptional Service From All Concerned...”

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Mar 05,2019
Minithumbup
Charlotte
By: 'Carole'
Mar 05,2019
0 people found
this helpful
What can I say about the service we have had from Maitlands Plympton, other than it has been outstanding from start to finish. Professional, organised, dedicated, reliable and straight forward to deal with in every way. Both Karen and Charlotte have been exceptional in marketing ...
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Comment on agent fees
Worth every penny.
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“Excellent Service...”

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Jan 24,2019
Minithumbup
Tommy
By: 'Angie Powell'
Jan 24,2019
0 people found
this helpful
I switched to Maitlands after feeling let down by another Agent. From the outset Karen presented as open and honest about the service she would provide. She made no apologies for the fee charged for sole agency as she said it would reflect in the ...
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Comment on agent fees
Worth it.
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“Amazing !!!!!!!...”

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Jan 24,2019
Minithumbup
By: 'James G'
Jan 24,2019
0 people found
this helpful
We swapped to maitlands after being with another agent for over 9 months! Right from the start Karen was honest and straightforward to deal with! Viewings on the property we were selling were managed effectively and feedback always given! I'd recommend maitlands to anyone and if ...
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“outstanding service...”

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Jan 23,2019
Minithumbup
By: 'Nancy'
Jan 23,2019
0 people found
this helpful
Karen from Maitlands couldn't do enough for myself and my partner - as first time buyers we were pretty clueless. Karen went above and beyond expectations in order to get us to completion. We had several viewings which were booked quickly and easily. All staff ...
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Comment on agent fees
Good
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“Moving made simple...”

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Dec 24,2018
Minithumbup
Jack
By: 'Daniel Conniss'
Dec 24,2018
0 people found
this helpful
So many people have said to me that moving is one of the most stressful things you'll ever do. Luckily for me and my partner we chose great agents. This team of people have been great. Both Lewis, Jack among others who assisted with viewings ...
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Comment on agent fees
The agents fees are what you can expect within the local area with the added great service.
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By: Andy Blacklock
Jan 09, 2019
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Daniel Thanks for your review and taking the time to do so. Customer feedback is so crucial as a local business, it enables us to monitor how we are doing, and we are so pleased to hear about your experience using our City office and our dedicated moving managers team. We work extremely hard to merge traditional personal service with up to date technology, however ,above all we focus on employing the very best staff available locally and its great to see that Jack, Lewis and Louisa have del ...

“Fantastic...”

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Nov 08,2018
Minithumbup
Tommy
By: 'Mr T'
Nov 08,2018
0 people found
this helpful
Recently sold my house through this great team, the communication and professionalism was outstanding from day 1. Viewings booked were well prepared and relevant so the feedback was useful. I was most impressed with the after sales care from the point of offer I was expecting ...
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Comment on agent fees
The fee was great Value for money when you consider the service level you receive.
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“Excellent...”

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Nov 08,2018
Minithumbup
Tommy
By: 'Ray Odell'
Nov 08,2018
0 people found
this helpful
Did everything they could to get the best price even though the original sale fell through. Very tenacious to get our sale...
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Comment on agent fees
Average but open to negotiation if pushed
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“Purchasing a Property...”

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Oct 27,2018
Minithumbup
Zoe
By: 'Moira'
Oct 27,2018
0 people found
this helpful
Thank you to Maitlands in Plymouth and I think it was Zoe for keeping me updated every week with progress to a long buying process due to unforeseen circumstances with a third party. The lady kept my spirits up and phoned without fail every week ...
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Comment on agent fees
Reasonably priced
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“Excellent...”

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Oct 25,2018
Minithumbup
By: 'Doodle'
Oct 25,2018
0 people found
this helpful
Very pleased with the way we were regularly updated . Every effort seemed to be made to drive the matter to a satisfactory conclusion. Staff enthusiastic , tenacious and courteous....
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Comment on agent fees
Fixed fee ( unlimited accompanied viewings) , if the property had been on the market for a lengthy period the fee would have seemed more proportionate but as it only had two viewings not quite so .... but luck of the draw .
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“Professonal service...”

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Oct 23,2018
Minithumbup
By: 'The Tyrrells'
Oct 23,2018
0 people found
this helpful
First class service from all the team at Maitlands Plympton. From being able to offer Sunday and late afternoon viewings. They helped with every step of purchasing with constant updates, I dont think anyone could possibly have done anymore to help make the process any ...
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“It was very good, but always difficult when selling & buying a property but Maitland staff helped us with all relevant steps also had regular updates....”

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Oct 08,2018
Minithumbup
Tommy
By: 'Mr Fox'
Oct 08,2018
0 people found
this helpful
I would recommend Maitlands of Plympton reason for this they all strive to get the best out for sellers and buyers, And are best placed to sale a property in the Plympton area and would definitely use them again if we needed....
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Comment on agent fees
Reasonable rates
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“Faultless...”

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Oct 08,2018
Minithumbup
By: 'Billy'
Oct 08,2018
0 people found
this helpful
Where to start, the level of service from start too finish was excellent. We sold two properties with Maitlands Plympton. As we were overseas they dealt with absolutely everything. Liaising with the letting agents as well as regular updates through email and telephone. If you ...
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Comment on agent fees
The fees were very very fair, as they offered a fixed price we knew exactly what we would be paying.
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“Outstanding service...”

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Sep 13,2018
Minithumbup
Jack
By: 'Julia'
Sep 13,2018
0 people found
this helpful
Jack has been the epitome of professionalism throughout our property search and purchase in Plymouth. He's always polite, efficient and helpful - even to the point of answering emails long after hours and arranging second viewings at very short notice. Couldn't have asked for better ...
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Comment on agent fees
Fees are fair
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“Maitlands Plympton...”

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May 14,2018
Minithumbup
By: 'Kerry'
May 14,2018
0 people found
this helpful
Excellent service throughout our sale with Karen. She was very understanding and easy to talk to when we needed her. Everything went smoothly in the end and would use Maitlands in the future if we needed to....
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Comment on agent fees
Reasonable
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“Worth it all in the end!...”

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Mar 24,2018
Minithumbup
Tommy
By: 'The Bennetts'
Mar 24,2018
0 people found
this helpful
I could not thank Tommy and his team enough for everything they all did regarding selling our house and finding our dream family home with us. Thank you for all of your hard work and patience with us 3. It's not been an easy journey but ...
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Comment on agent fees
Very reasonable for the work they all do
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“Maitlands Plympton, good service...”

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Mar 22,2018
Minithumbup
By: 'BDB'
Mar 22,2018
0 people found
this helpful
I was promised a quick, efficient service and they delivered. All members of the team I came across were cheerful, positive and helpful. Done and dusted in six weeks....
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Comment on agent fees
Top end, however they worked well with my managing agent so the investment proved worth it.
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“Absolutely fantastic service from Sophie, exceeded our expections from start ......”

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Feb 01,2018
Minithumbup
Sophie
By: 'Helen'
Feb 01,2018
0 people found
this helpful
Absolutely fantastic service from Sophie, exceeded our expections from start to finish. Sophie was very knowledgeable, very professional with the personal touch. Excellent overall service from Maitlands and will definitely be recommending and would use Maitlands if we were to move again....
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“Was delighted with the service I received from start to ......”

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Dec 15,2017
Minithumbup
Tommy
By: 'Paul'
Dec 15,2017
0 people found
this helpful
Was delighted with the service I received from start to finish, which was exceptionally quick! I received regular updates to keep me abreast of proceedings which was a godsend. Thank you...
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Comment on agent fees
Worth every penny!
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“Local agents with the knowledge to market property to best ......”

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Nov 26,2017
Minithumbup
By: 'Sue Hewitt'
Nov 26,2017
0 people found
this helpful
Local agents with the knowledge to market property to best advantage. Efficient, proactive, reliable & friendly service. A special thanks in particular to Helen, Nikki & Paul for whom nothing was too much trouble including overseeing critical stages & reporting to me on days off! Much appreciated. I ...
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Comment on agent fees
Very reasonable for proficiency of service.
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“Moving house can be stressful at the best of times ......”

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Nov 23,2017
Minithumbup
Tommy
By: 'Viv'
Nov 23,2017
0 people found
this helpful
Moving house can be stressful at the best of times but our move came about after the death of my mum so it was doubly so, and an emotional experience for me. I'm sure it must have showed at times but Tommy and the rest ...
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Comment on agent fees
Maybe not the cheapest but you certainly get what you pay for. Worth every penny
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Staff picture Natalie
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Staff picture Lia
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Staff picture Jack
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Staff picture Tommy
(29)
Staff picture Zoe
(18)
Staff picture Sophie
(10)
Staff picture Kirsty
(2)
Staff picture Charlotte
(1)
Staff picture Louisa
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Last updated at 2:26 PM 18/09/2018 by allAgents

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Branch - Plymouth Region, Plympton, PL7