Solihull, B91
4.9/5, 423 reviews
99% recommended
99% sales valuation accuracy
98% sales fee satisfaction
Estate Agents in Solihull, Knowle and Balsall Common - Simon Burt

“In a word, Simon Burt was exceptional. In what was ......”

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Mar 20,2015
Minithumbup
Simon
By: 'Simon'
Mar 20,2015
1 people found
this helpful
In a word, Simon Burt was exceptional.

In what was a difficult process for various reasons outside of both his and my control he was extremely helpful at all times. He would happily take calls at pretty much all hours (which was necessary as the vendors had moved to the USA) and would often do a lot of work at unsociable hours which I felt was beyond the norm.

He also was extremely reliable in that he would always get back to me when he said he would which was most appreciated (it was very different to what I experienced with our Solicitors).

I couldn't recommend him and his firm (the staff of which were also very helpful) highly enough.
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Opening Hours
Address

Simon Burt The Estate Agent
Malvern House, New Road
Solihull
West Midlands
B91 3DL
0121 705 4040

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 99% 98% £39,000 £35,500,066
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 0 0 279 0 134 3 2 1
Areas covered
  • Solihull
  • Knowle
  • Balsall Common
  • Birmingham
  • Dorridge
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

Images & Videos

“Excellent service. Our sale was embarked upon under difficult personal ......”

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May 17,2020
Minithumbup
Dawn
Ellie
By: 'Bernard Lester'
May 17,2020
2 people found
this helpful
Excellent service. Our sale was embarked upon under difficult personal circumstances for us and throughout the process everyone on Simons team was understanding and sensitive to our situation. They were always friendly, helpful, supportive and professional, giving us regular updates. We would definitely use them ...
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“Extremely satisfied with service. Our propert......”

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May 15,2020
Minithumbup
By: 'Patrick Duffin'
May 15,2020
1 people found
this helpful
Extremely satisfied with service. Our property was well marketed and attracted over 20 plus viewings which were all managed by Simon Burt. Excellent communication from all staff.Would highly recommend....
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“Excellent service, property sold!...”

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May 13,2020
Minithumbup
By: 'Karen Lenyk'
May 13,2020
1 people found
this helpful
Excellent service! Property sold! We were kept informed of progress at all times. Not a single negative thing I can say, no hesitation in recommending. Thank you to Simon and all the staff who were involved in making this transaction so painless....
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“All the staff were lovely - friendly and help......”

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May 11,2020
Minithumbup
Ellie
By: 'Sherry Lloyd'
May 11,2020
1 people found
this helpful
All the staff were lovely - friendly and helpful, keeping us informed all the way. Nothing negative to say about their service. I would recommend them....
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“Great service...”

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May 11,2020
Minithumbup
Simon
By: 'Tracy Lake'
May 11,2020
1 people found
this helpful
Great communication and professionalism throughout and particularly given the move was during lockdown! Well done and thanks to Simon and the team!...
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“The sale proceeded efficiently. They offered ......”

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May 05,2020
Minithumbup
Louisa
Simon
By: 'Barbara Hayfield'
May 05,2020
1 people found
this helpful
The sale proceeded efficiently. They offered an excellent service. Always very helpful and were always available for any query that arose ....
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“Highly recommended...”

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May 01,2020
Minithumbup
By: 'Anna'
May 01,2020
2 people found
this helpful
We were very pleased with the service from Simon Burt Estate Agents. We bought a property through them and found them easy to work with and readily available to offer viewings to suit us. Good communication and understood our needs as buyers....
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“Absolutely brilliant service...”

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Apr 28,2020
Minithumbup
Ellie
By: 'Alina Awdry'
Apr 28,2020
1 people found
this helpful
Simon and his team have been fantastic, we highly recommend them. They were extremely professional, friendly and went above and beyond to help us. They have restored our faith in estate agents! If we were ever to move again, they would be THE ONLY estate ...
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“Amazing service. Not like any other estate ag......”

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Apr 28,2020
Minithumbup
Simon
Louisa
By: 'Sarah Donnelly'
Apr 28,2020
1 people found
this helpful
Amazing service. Not like any other estate agents we have used previously... very professional company. Would definitely recommend to Friends and family. Thank you for helping us find out dream home . Tom and Sarah x...
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“Friendly and professional attitude from Simon......”

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Apr 28,2020
Minithumbup
By: 'Tina'
Apr 28,2020
1 people found
this helpful
Friendly and professional attitude from Simon and his team, more personable than other estate agents I have met. Provided helpful advice....
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“Excellent experience...”

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Apr 23,2020
Minithumbup
Simon
Louisa
By: 'Simon Wilson'
Apr 23,2020
1 people found
this helpful
Excellent experience with Simon Burt, very professional, great communication and completed a tricky sale in the midst of lockdown ! Highly recommended...
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“An excellent service was delivered from the i......”

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Apr 19,2020
Minithumbup
Simon
By: 'Debra Jarvis'
Apr 19,2020
1 people found
this helpful
An excellent service was delivered from the initial discussion through to completion of the sale. From setting a realistic sales valuation with a proactive marketing approach, the team were really friendly, reliable and communicated efficiently throughout the whole process. We would not hesitate to use ...
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“Excellent!...”

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Apr 13,2020
Minithumbdown
By: 'Mark B'
Apr 13,2020
1 people found
this helpful
Very pleased with Simon Burt. Great service! Would recommend to a friend. Thank you for all your help. Great Agent!...
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“Knowledgeable and Efficient Service...”

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Apr 07,2020
Minithumbup
By: 'Karl Bruck'
Apr 07,2020
1 people found
this helpful
Simon's knowledge of the housing market generally but more importantly locally is very good which is key when providing realistic and obtainable valuations. Simon, Sue and Ellie were all very efficient in returning phone calls and providing updates throughout the process of our sale. Moving ...
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“A truly honest and decent company. Always th......”

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Apr 06,2020
Minithumbup
By: 'Joshua Insley'
Apr 06,2020
1 people found
this helpful
A truly honest and decent company. Always there pre & post sale. Simon and his team really are passionate about their work. They have restored my faith in the industry and I will recommended them to everyone! Their fees are more than fair and reflect the ...
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“Simon and his team were fantastic. I couldn’t......”

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Apr 06,2020
Minithumbup
Louisa
Simon
By: 'Mark Phipps'
Apr 06,2020
2 people found
this helpful
Simon and his team were fantastic. I couldn’t recommend them highly enough. Simon’s expert advice and wonderful marketing and presentation of our property helped us to achieve a sale of home within a few weeks. Simon appraised our home himself and involved us ...
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“professional and efficient nothing was too mu......”

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Apr 06,2020
Minithumbup
Ellie
By: 'James Ratford'
Apr 06,2020
1 people found
this helpful
professional and efficient nothing was too much trouble, answered all our queries quickly Mr vision Birt met us at the property and gave some good advice...
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“Perfect Sales Process...”

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Apr 05,2020
Minithumbup
Simon
Louisa
By: 'Piers Reid'
Apr 05,2020
1 people found
this helpful
We engaged Simon to sell our property based on his sound advice, professionalism and clear knowledge of the area. He said it would sell quickly so we had high hopes, but we weren’t expecting it to sell on the first day of viewings with ...
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“Professional and supportive...”

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Apr 01,2020
Minithumbup
By: 'Helen Gledhill'
Apr 01,2020
1 people found
this helpful
From first contact to completion Simon Burt Estate Agents were professional and supportive. They kept me fully informed at all stages of the process and nothing was too much trouble for them. I would have no hesitation in recommending Simon and all his team....
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“A Purchaser’s perspective....”

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Apr 01,2020
Minithumbup
By: 'Christine'
Apr 01,2020
1 people found
this helpful
I am happy to recommend this company from the perspective of a purchaser. Their professional expertise is matched by their personal touch. All my calls and emails were responded to very quickly by friendly and knowledgable staff especially Simon and Louisa. In the week before ...
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“Throughout the entire purchasing process Simo......”

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Apr 01,2020
Minithumbup
Simon
By: 'Neil and Karen styler'
Apr 01,2020
1 people found
this helpful
Throughout the entire purchasing process Simon and his staff were totally supportive, professional, efficient and there when we needed them...
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“This was the first time I dealt with Simon Bu......”

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Mar 31,2020
Minithumbup
Simon
By: 'Karamat Hussain'
Mar 31,2020
2 people found
this helpful
This was the first time I dealt with Simon Burt found them to be , Very professional and cooperative! A pleasure to deal with! Would recommend to all!...
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“This was the first time I dealt with Simon Bu......”

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Mar 31,2020
Minithumbup
Simon
By: 'Karamat Hussain'
Mar 31,2020
1 people found
this helpful
This was the first time I dealt with Simon Burt found them to be , Very professional and cooperative! A pleasure to deal with! Would recommend to all!...
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“The help and service I received was second to......”

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Mar 31,2020
Minithumbup
By: 'Hilary MACDONALD'
Mar 31,2020
1 people found
this helpful
The help and service I received was second to none. All the members of their team looked after me so well, I couldn't have continued with my very traumatic house sale without them....
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“Reassuring and professional...”

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Mar 31,2020
Minithumbup
By: 'Tamara Bavin'
Mar 31,2020
1 people found
this helpful
Simon and his team made the usually difficult and stressful process as smooth and reassuring as possible for us and our family. The house-buying situation we found ourselves in was a complex one, where "Best and final" offers were requested. This being our first experience ...
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“Very professional and friendly with a no bull......”

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Mar 31,2020
Minithumbup
By: 'Adrian Murphy'
Mar 31,2020
2 people found
this helpful
Very professional and friendly with a no bullshit approach to values and marketing kept us well informed regards to sales and sales progression only wished we had used Simon Burt first would definitely recommend them...
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“Wonderful service...”

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Mar 25,2020
Minithumbup
By: 'craig'
Mar 25,2020
1 people found
this helpful
Amazing customer service from start to finish. Simon and the team are so professional and take care of you like you are family. I was constantly updated and the office team were so supportive throughout the process. Great value for money!!! I would highly recommend ...
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“An excellent Solihull agent...”

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Mar 19,2020
Minithumbup
By: 'Peter Morris'
Mar 19,2020
1 people found
this helpful
From our first meeting with Simon, having met several other agents on previous occasions, we realised that his courtesy, sincerity and obvious experience, at no time did we feel under any pressure. He was the obvious choice to sell our property. His office team provided ...
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“Highly recommended......”

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Mar 17,2020
Minithumbup
By: 'Joanna Lee'
Mar 17,2020
1 people found
this helpful
After dreadful experience with typical high street eatate agencies, the experience with Simon is beyond expectation. As first time buyer, Simon has put the whole process as smooth as you could wish for any buyer or seller. Would definitely use again in future, and highly ...
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Staff picture Simon
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Staff picture Maddy
(67)
Staff picture Dawn
(26)
Staff picture Sue
(49)
Staff picture Ellie
(7)
Staff picture Louisa
(4)
No fees information available
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Complaints Procedure

Complaints Procedure
Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below.
Information for Customers
Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level.
Stage One – Verbal Complaint
All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.
Stage Two – Written Complaint
If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 3:48 PM 30/04/2019 by allAgents

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Simon Burt The Estate Agent

Branch - Solihull, B91