Easiliving
Jesmond, Newcastle upon Tyne, NE2
2.3/5, 12 reviews
33% recommended
100% sales valuation accuracy
100% sales fee satisfaction

“I have used Easivling as managing agents and tenant finders ......”

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Mar 20,2015
Minithumbup
By: 'AJW'
Mar 20,2015
0 people found
this helpful
I have used Easivling as managing agents and tenant finders since 2006. During that period of 9 years I have only had 5 months of void periods which over 9 years equates to a huge success as far as I am concerned. The types of tenancies that Easiliving have secured have varied from professional to student tenants. I have been guided by Easilivings' management and interiors team in updating the style of the property from time to time but I can say that their focus is always on a pragmatic style that benefits both landlords and tenants alike. Easiliving have managed all repairs in a timely and professional fashion, the longevity of the tenancies always indicates to me the quality of Easilivings' management style. .. I would recommend all staff at Easiliving but the founding partners of Adam, Carly and Luke should always be consulted for any advice on starting out, ongoing management/maintenance issues or improvements.
Comment on agent fees
commensurate with local market but knowledge, service and ability to go extra mile all reasons to recommend. A good outfit full of class.
Was this helpful? Yes
By: Nadia
Mar 31, 2015
Hi AJW
Thank you so much for your review on All Agents. We are so pleased that you are happy with the service we are providing and that we have successfully managed and let your property for such a long time. We also really appreciate the time you have taken to provide this feedback and we look forward to working with you in the future! Kind regards Nadia

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Opening Hours
Address

Easiliving
257 Jesmond Road
Jesmond,Newcastle upon Tyne
Tyne and Wear
NE2 1LB
0191 281 4577

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £175,000 £175,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 0 8 1 0 0 0 0 0
Areas covered
  • NE2
  • NE20,NE8,NE11
  • NE4
  • NE9,NE10
  • NE5
  • NE6
  • NE3
  • NE13
  • NE25
  • NE26
  • NE28
  • NE29,
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS NLA DPS
Latest Properties

No Properties

“Very very poor...”

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Jul 31,2019
Minithumbdown
By: 'Tom'
Jul 31,2019
0 people found
this helpful
Would advice strongly to stay away from easyliving if you can. Very unhelpful throughout your tenancy going without hot water or heating for days and them not rushing to fix it and sending someone weeks after letting them know. Also will take large sums of ...
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“Unprofessional and disappointing...”

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Jul 22,2019
Minithumbdown
By: 'Timothy Hajda'
Jul 22,2019
0 people found
this helpful
My experience as a tenant was altogether disappointing and I would discourage students from renting Easiliving's properties. I lived for 9 months in a maisonette managed by Easiliving and the agency was consistently unprofessional and unhelpful when compared to other rental agencies I have dealt with ...
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“Honest service...”

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May 23,2019
Minithumbup
By: 'Tom'
May 23,2019
0 people found
this helpful
I was first a student in Newcastle and became a landlord at the age of 21, the service offered by Easiliving is 5 star, I have owned properties in other cities i.e London, Bristol, Liverpool and Nottingham to name a few and have never experienced the ...
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Comment on agent fees
Good
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“Untruthful with deposits...”

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Mar 04,2019
Minithumbdown
By: 'James'
Mar 04,2019
0 people found
this helpful
Had no issues with Easiliving until it was time to get the deposits back for our student house. We were sent an email in December stating the amounts we would receive back ( the tenancy ended in June of the same year). Upon receiving the deposits ...
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Comment on agent fees
Average
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“Very rude as soon as they became aware we were ......”

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Dec 13,2017
Minithumbdown
By: 'University student'
Dec 13,2017
0 people found
this helpful
Very rude as soon as they became aware we were students, made us feel like children which was very degrading. Every time I rang them I was spoken to in a rude manor and they could not wait to get off the phone quick enough...
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Comment on agent fees
Too high especially because they know students are struggling financially already
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“Terrible service, staff are rude and unhelpful, will try to ......”

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Oct 13,2017
Minithumbdown
By: 'Gary Peterson'
Oct 13,2017
0 people found
this helpful
Terrible service, staff are rude and unhelpful, will try to rip you off with anything they can, avoid at all costs, I don't know how these people can sleep at night...
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Comment on agent fees
Extoritionate
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“Absolutely Awful. Before moving in they gave us the impression ......”

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Aug 14,2017
Minithumbdown
By: 'George'
Aug 14,2017
1 people found
this helpful
Absolutely Awful. Before moving in they gave us the impression the house we were looking at was much closer to where we wanted to be than it was. When we then moved in they had knowingly left one of the bathroom shower heads celletaped on ...
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Comment on agent fees
Na
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“Absolutely Awful. Before moving in they gave us the impression ......”

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Aug 14,2017
Minithumbdown
By: 'George'
Aug 14,2017
0 people found
this helpful
Absolutely Awful. Before moving in they gave us the impression the house we were looking at was much closer to where we wanted to be than it was. When we then moved in they had knowingly left one of the bathroom shower heads celletaped on ...
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Comment on agent fees
Na
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“Having experienced a variety of different lettings agents throughout my ......”

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Oct 17,2016
Minithumbdown
By: 'Gavin'
Oct 17,2016
1 people found
this helpful
Having experienced a variety of different lettings agents throughout my time as a student in Newcastle, I have never come across agents who are less professional, more rude and more smug than those working at Easiliving. We dealt mainly with two agents who are not ...
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Comment on agent fees
About average for Newcastle student lettings, reasonable
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“Easilving are a superb Estate & Letting Agents with a professional ......”

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Apr 01,2015
Minithumbup
By: 'Benjamin Kinch'
Apr 01,2015
0 people found
this helpful
Easilving are a superb Estate & Letting Agents with a professional and friendly approach. They have been looking after my properties in Newcastle City Centre for many years and I could not be happier with the service. They make being a landlord easy and completely stress ...
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Comment on agent fees
The fees were very competitive and I am completely satisfied with the services provided for the amount charged.
Was this helpful? Yes
By: Nadia
Apr 02, 2015
View all comments (2)
Hi Ben Thank you so much for the taking the time to write this review. We really appreciate your feedback and we are delighted that you are so pleased with the service we have given you. It has been a pleasure working with you and letting your properties and we are pleased to have found you some more great tenants for September!! Kind regards Nadia ...

“I have used Easivling as managing agents and tenant finders ......”

Share on :
Mar 20,2015
Minithumbup
By: 'AJW'
Mar 20,2015
0 people found
this helpful
I have used Easivling as managing agents and tenant finders since 2006. During that period of 9 years I have only had 5 months of void periods which over 9 years equates to a huge success as far as I am concerned. The types of tenancies that Easiliving have ...
read full review
Comment on agent fees
commensurate with local market but knowledge, service and ability to go extra mile all reasons to recommend. A good outfit full of class.
Was this helpful? Yes
By: Nadia
Mar 31, 2015
View all comments (1)
Hi AJW Thank you so much for your review on All Agents. We are so pleased that you are happy with the service we are providing and that we have successfully managed and let your property for such a long time. We also really appreciate the time you have taken to provide this feedback and we look forward to working with you in the future! Kind regards Nadia ...

“I used this estate agent to sell my jesmond flat ......”

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Feb 17,2015
Minithumbup
By: 'Ian'
Feb 17,2015
0 people found
this helpful
I used this estate agent to sell my jesmond flat in 2014. The photos were beautiful and I received an offer close to the asking price on the flat within 2 weeks of it going on the market! I found all the staff helpful and supportive during ...
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Comment on agent fees
Competitive fees
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Easiliving Complaints Procedure



If you have a problem relating to Easiliving, please discuss this with one of our branch staff. Our aim is to deal with your problem sympathetically, fairly and quickly.



If you feel that the matter is not being resolved to your satisfaction, please ask to speak to the Manager of the Branch dealing with your enquiry. The Manager will try to resolve the matter on the day you raise your complaint, although whether this is possible will; of course, depend on the nature of the complaint.



If resolution is not possible on the day, a letter/email of acknowledgement will be sent to you within 3 working days. It will also set out our understanding of your complaint, and state when we will be able to reply in greater detail.



You may also be asked for additional information if this is required to assist resolving the matter. A formal written outcome of this investigation will be sent to you within 15 working days.



In all but exceptional cases, by the end of eight weeks following receipt of your complaint, Easiliving will have given you its final response by letter. This will be accompanied by The Property Ombudsman Consumer Guide.



If you are still not satisfied with the steps taken by Easiliving you can write to:



The Property Ombudsman Ltd, 4 Bridge Street, Salisbury, Wiltshire, SP1 2LX (Telephone: (01722) 333306 or e-mail:admin@tpo.co.uk).



The Property Ombudsman will consider your complaint, taking in to account any points made by you and Easiliving. The Ombudsman may, however, refuse to investigate a complaint where your issue refers to something that happened more than 12 months before you complained in writing to the Member Agency, or you referred your complaint to the Ombudsman more than six months after you received the Member Agency’s final offer of settlement or answer.



The Ombudsman’s Office may try to settle the dispute by agreement between you Easiliving If this is unsuccessful, the Ombudsman will consider all the relevant factors and make a decision according to what he believes to be fair in all the circumstances.



The Ombudsman will send his decision to you and Easiliving. You can accept or reject his decision. If you reject the Ombudsman's decision, it will lapse and you are free to do as you wish. If you wish take legal action, you can do so. Your legal rights will not have been affected by the Ombudsman's decision.

Last updated at 10:57 AM 21/04/2015 by allAgents

Awards won by Easiliving, Newcastle upon Tyne NE2 1LB


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