Beyond Residential, Salford Quays, M50
4.9/5, 12 reviews
100% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
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“I am using this agent to look after my property ......”

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Mar 19,2015
Minithumbup
By: 'drucan'
Mar 19,2015
0 people found
this helpful
I am using this agent to look after my property only since oct 2014, when there was duplication of land service charge invoice, Rhona helped to sort out in 2 days showing excellent communication skill without the need of prompting, and made me feel reliable. many thanks
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Opening Hours
Address

Beyond Residential
4 Clippers Quay
4 Clippers Quay,Salford Quays
Greater Manchester
M50 3BL
0161 222 8852

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £84,000 £190,000
Lettings 100% 99% £500 £950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 4 0 0 0 0 0 1 0
Areas covered
  • M50
  • Manchester City Centre
  • M3
  • Salford Quays
  • M5
  • Northern Quarter
  • OL7
  • Greengate
  • M1
  • Manchester
  • M44
  • Salford
  • EL4
  • WN7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA RICS TDS
Latest Properties

No Properties

“Both Joanna and Ben are very pleasant and app......”

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Dec 09,2019
Minithumbup
Benjamin McCarthy
By: 'Karina'
Dec 09,2019
0 people found
this helpful
Both Joanna and Ben are very pleasant and approachable people to deal with. A whole process, from my first viewing till move-in, was very smooth and quick. I am in touch with both of them and they always make sure that I have everything what ...
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“Very pleasant people to deal with. Helpful and courteous.Any ......”

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Apr 16,2015
Minithumbup
By: 'Paul'
Apr 16,2015
0 people found
this helpful
Very pleasant people to deal with. Helpful and courteous. Any questions were promptly answered and issues swiftly resolved. Overall, a very pleasant transaction....
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“I am using this agent to look after my property ......”

Share on :
Mar 19,2015
Minithumbup
By: 'drucan'
Mar 19,2015
0 people found
this helpful
I am using this agent to look after my property only since oct 2014, when there was duplication of land service charge invoice, Rhona helped to sort out in 2 days showing excellent communication skill without the need of prompting, and made me feel reliable. many thanks....
read full review
Was this helpful? Yes

“I am using this agent to look after my property ......”

Share on :
Mar 19,2015
Minithumbup
By: 'drucan'
Mar 19,2015
0 people found
this helpful
I am using this agent to look after my property only since oct 2014, when there was duplication of land service charge invoice, Rhona helped to sort out in 2 days showing excellent communication skill without the need of prompting, and made me feel reliable. many thanks...
read full review
Was this helpful? Yes

“We have only been involved with Beyond Residential since September 2014, ......”

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Feb 23,2015
Minithumbup
By: 'Anne Potts'
Feb 23,2015
0 people found
this helpful
We have only been involved with Beyond Residential since September 2014, and as new landlords were unsure of various aspects of what was expected of us. We were helped by Beyond Residential in a way that has given us more confidence in our dealings with our ...
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Comment on agent fees
I think that the monthly fees are what we expected but I think the fee for getting us a replacement tenant (if it happens every 6 months) is quite high at 390 (which includes VAT). That amount would be OK if we got a tenant in every 12 months.
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“Great services, property is always let quickly and Beyond are ......”

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Feb 22,2015
Minithumbup
By: 'Eve Comiskey'
Feb 22,2015
0 people found
this helpful
Great services, property is always let quickly and Beyond are always very helpful and efficient. I would definitely recommend them....
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Comment on agent fees
I switched agents to Beyond as they were very competitive and I have no complaints with their service.
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“Rhona has been really great to deal with, always efficient ......”

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Feb 21,2015
Minithumbup
By: 'Michael'
Feb 21,2015
0 people found
this helpful
Rhona has been really great to deal with, always efficient and helpful at getting things done. Can highly recommend her and Beyond Residential....
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Comment on agent fees
Very reasonable
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Staff picture Benjamin McCarthy
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure

1. A person has been appointed in this office to deal with any complaint you may have and you should not hesitate to contact them. Details are set out below:-

Rhona Mottershead
Beyond Residential Ltd
Unit 2 Abito
Salford Quays
M50 3BL

2. In the event of your problem not being solved, please put your complaint in writing (if you have not already done so).
3. When we receive your written complaint, we will write to you within 14 days to inform you of our understanding of the circumstances leading to your complaint. You will be invited to make any comments that you may have in relation to this.
4. Within 28 days of receipt of your written complaint, the person dealing with your complaint will write to you, in order to inform you of the outcome of the investigation and to let you know what actions have been or will be taken.
5. If we have not resolved the problem to your satisfaction you should contact the Director, Joanna Clyne, Beyond Residential Ltd, 2 Clarence Street, Manchester M2 4DW. He will conduct a separate review of your complaint and contact you within 14 days to inform you of the conclusion of this review.
6. If you are still dissatisfied, we will attempt to resolve this promptly through negotiation or, where appropriate.

In respect of complaints received from consumers we will follow The Surveyors Ombudsman Service (SOS) approved redress mechanism (NB from 1st April 2010, SOS will be known as Ombudsman Services: Property (OS:P).

In respect of complaints received from persons or organisations in a business capacity we will follow RICS Dispute Resolution Service (in accordance with the mediation process operation by the Royal Institution of Chartered Surveyors).
Last updated at 2:07 PM 06/03/2015 by allAgents

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