Mar 19,2015
By: 'Pippa'
Mar 19,2015
5 people found
this helpful
Alex was overall a friendly and comparatively reliable agent to work with. He was flexible and helpful with meeting us to view the property before we moved in. After a few mishaps and miscommunications during the process, Alex was the most eager to help and move the process along and negotiate with us beforehand so that both the tenants and landlord came out with what we wanted. After being passed around between various agents, Alex is the one that I would happily work with again.
Comment on agent fees
The main problem we had was that the agency miscalculated the total cost we had to pay them before moving in- initially quoting one that didn't include our extra rent in advance, insisting that this was the number we had to pay before we had to move in despite our questions, only to then the day before the move in adjust this number and tell us we had to pay the full amount including the rent in advance. This was largely a problem of miscommunication as a result of multiple agents dealing with our case.
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Branch - City and Islington, London, EC1V

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