Mar 19,2015
Minithumbdown
By: 'John'
Mar 19,2015
4 people found
this helpful
I have rented from few different vendors in the last few years but have never dealt with such an ameturish bunch purporting to be professionals having paid the deposit and first months rent we then had to pay for an electrician and a plumber to carry out repairs and we are still waiting to be repaid do not rent from this shower of jokers
What agent could do to change your mind?
It would have been better if agent could be contacted and paid for repairs instead of having to pay for it with no chance of claiming monies for repairs
Attached Files
Comment on agent fees
Legalised extorsion
Was this helpful? Yes
By: Kevin
Aug 13, 2015
A common misconception is that the agent is the landlord, they are not. The job of the agent is to take landlords instructions and carry them out to the best of their abilities. If you had paid for works on behalf of the landlord and had already reported them in writing you may have right to reclaim them from rental. This agent provides each tenant who moves into a rented property in with a tenant information pack which informs the tenant of their rights in respect of repairs required, I would recommend you to refer to this document regarding your landlords obligations and remember that the agent can only take instruction from the Landlord. I note a further comment that you were unable to contact this agent, they have an 0800 number and 4 active branches to ensure that if one doesn't answer the phone that it rings to the next branch, email them if you are unhappy and I'm sure they will resolve any issue you are having with your landlord.

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Penny Lane Homes

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