Chamberland Residential
Putney Branch, London, SW15
4.9/5, 121 reviews
98% recommended
84% sales valuation accuracy
93% sales fee satisfaction
88% lettings valuation accuracy
93% lettings fee satisfaction

“9Chamberland Residential is an exellent and friendly agency.They provide ......”

Share on :
Mar 18,2015
Minithumbup
By: 'Krisztian'
Mar 18,2015
0 people found
this helpful
9
Chamberland Residential is an exellent and friendly agency.
They provide a quick and accurate administration.
Reliable work,no high fees.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Chamberland Residential
212 Upper Richmond Road
Putney,London
Greater London
SW15 6TD
0208 704 1313

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 84% 93% £0 £0
Lettings 88% 93% £700 £3,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
38 1 79 2 0 0 0 0 1 0
Areas covered
  • SW15
  • Putney
  • SW6
  • Southfields
  • SW18
  • Barnes
  • SW17
  • SW19
  • SW13
  • SW14
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS Property Redress Scheme
Latest Properties

“No complaints at all!...”

Share on :
Feb 05,2020
Minithumbup
Amanda Larsen
Nicole
By: 'Lauren Millett'
Feb 05,2020
0 people found
this helpful
Since moving into our rental late October 2019, I've found everyone I have dealt with at Chamberlands to be very fast to respond, polite, helpful and concise ....
read full review
Was this helpful? Yes

“Excellent customer service to tenants...”

Share on :
Aug 16,2019
Minithumbup
Vyara
By: 'LAURA POMBO'
Aug 16,2019
0 people found
this helpful
We lived in a flat fully managed by Chamberland Residential in Putney for almost 3 years and since day one their service was excellent. Our PIC was Vyara, she is very reliable, takes every issue report very seriously and she is always keen to help. She ...
read full review
Was this helpful? Yes

“Professional team...”

Share on :
Aug 08,2018
Minithumbup
Zoe
Amanda Larsen
By: 'Lisa'
Aug 08,2018
1 people found
this helpful
Professional team of staff from the start of the viewing process to after we rented our property with them .Would highly recommend using them to rent in the area ....
read full review
Was this helpful? Yes
By: Nicole Chamberland
Aug 08, 2018
View all comments (1)
Thank you very much Lisa. Myself and the team are over the moon that you were happy with your experience and we thank you for sharing your thoughts. ...

“Always excellent service....”

Share on :
Apr 27,2018
Minithumbup
Amanda Larsen
Nicole
By: 'Charlotte'
Apr 27,2018
0 people found
this helpful
As Landlords, we have used Chamberland Residential to let our 3 studios ever since they first opened up in Putney. We have always found their service to be excellent, far exceeding the service received from any of the other Putney agents that we used in the ...
read full review
Comment on agent fees
Very good and competitive
Was this helpful? Yes

“A job made very easy...”

Share on :
Apr 27,2018
Minithumbup
Amanda Larsen
Zoe
By: 'Luke'
Apr 27,2018
0 people found
this helpful
Chamberland were very helpful thought the process and made sure that I had all the information required at each step of the process....
read full review
Was this helpful? Yes

“AES...”

Share on :
Apr 16,2018
Minithumbup
Zoe
Amanda Larsen
By: 'Andrea & Chiara'
Apr 16,2018
0 people found
this helpful
From start to view the property to the final letting, the whole process was made very easy and seamless by Chamberlands. We valued very much being informed on how things were proceeding....
read full review
Comment on agent fees
good
Was this helpful? Yes

“Very happy...”

Share on :
Apr 12,2018
Minithumbup
Zoe
Amanda Larsen
By: 'Jamie'
Apr 12,2018
0 people found
this helpful
Chamberland Residential helped us process all the paperwork and kept in regular contact from us finding our property until completion. Always ready and willing to answer questions and provide as much feedback as requested....
read full review
Was this helpful? Yes

“Super diligent...”

Share on :
Apr 02,2018
Minithumbup
Vyara
By: 'Samuel Halligan'
Apr 02,2018
1 people found
this helpful
Vyara is super professional and easy to work with. She gets the job done with minimal fuss, she is super diligent and nothing is too much trouble for her. She works hard to ensure all parties expectations are met, has great attention to detail and ...
read full review
Was this helpful? Yes

“Very helpful...”

Share on :
Mar 23,2018
Minithumbup
Amanda Larsen
Thomas
By: 'MAA'
Mar 23,2018
0 people found
this helpful
I have rented properties via Chambeland twice and both times they have been incredibly kind, available and helpful. It has been a pleasure working with Amanda and Tom and I would highly recommend them. Everything has always gone very swiftly with them and they are ...
read full review
Was this helpful? Yes

“Chamberland Residential handled a potentially sensitive agency transfer, with a ......”

Share on :
Mar 06,2018
Minithumbup
Nicole
Zoe
By: 'Frank'
Mar 06,2018
0 people found
this helpful
Chamberland Residential handled a potentially sensitive agency transfer, with a tenant in-situ, with great efficiency and diplomacy. Additionally they accepted some specific requests regarding the in-situ tenant, who is a long-standing and reliable one whom I was keen to retain long-term. Overall Chamberland Residential have ...
read full review
Was this helpful? Yes

“I've been working with Chamberland for several years and have ......”

Share on :
Mar 03,2018
Minithumbup
Nicole
Zoe
By: 'Mike H.'
Mar 03,2018
0 people found
this helpful
I've been working with Chamberland for several years and have found them to be excellent. They have found consistently found me great tenants and are proactive and helpful with anything that I need. I've worked with every member of team at one point or another ...
read full review
Comment on agent fees
Their fees are competitive
Was this helpful? Yes

“Zoe Foxman has been incredibly helpful to me as an ......”

Share on :
Mar 02,2018
Minithumbup
Zoe
Nicole
By: 'Colt'
Mar 02,2018
0 people found
this helpful
Zoe Foxman has been incredibly helpful to me as an overseas based landlord throughout the time I've had my property with Chamberland. Zoe and the rest of the staff are friendly, accommodating and approachable. Highly recommended and very competitive in the market. 5 star service no ...
read full review
Was this helpful? Yes

“Thomas and Zoe are very professional, friendly and polite. I ......”

Share on :
Mar 02,2018
Minithumbup
Zoe
Thomas
By: 'Flat owner in Putney'
Mar 02,2018
0 people found
this helpful
Thomas and Zoe are very professional, friendly and polite. I feel my flat is well looked after well by Chamberlands....
read full review
Comment on agent fees
Their fees are fair and in line with the industry.
Was this helpful? Yes

“I have been very impressed by Chamberland Residential. The staff ......”

Share on :
Mar 02,2018
Minithumbup
Vyara
Nicole
By: 'Nina'
Mar 02,2018
0 people found
this helpful
I have been very impressed by Chamberland Residential. The staff are really proactive, dealing with any issues that arise immediately in a professional, helpful manner. Their advice has been clear, sound and constructive....
read full review
Comment on agent fees
The fees are very reasonable.
Was this helpful? Yes

“These have been 2 agents that have been really on the ......”

Share on :
Mar 01,2018
Minithumbup
Nicole
Vyara
By: 'Rob Koenig'
Mar 01,2018
0 people found
this helpful
These have been 2 agents that have been really on the ball. As a landlord to know that your best interest are always carefully monitored is of vital importance. Their understanding of the legalities of the industry is excellent, and their prompt responses to email's makes ...
read full review
Comment on agent fees
Very competitive fees! Great value for money.
Was this helpful? Yes

“Vyara has been highly professional throughout the process of signing ......”

Share on :
Mar 01,2018
Minithumbup
Vyara
Nicole
By: 'Sue'
Mar 01,2018
0 people found
this helpful
Vyara has been highly professional throughout the process of signing the lease and during the tenancy period. My emails and requests have always been dealt with promptly and efficiently. Vyara has a friendly and approachable manner and I can recommend her and Chamberlands Residential....
read full review
Comment on agent fees
Agents fees were acceptable
Was this helpful? Yes

“I originally began dealing with Zoe in March/April 2017 regarding ......”

Share on :
Mar 01,2018
Minithumbup
Zoe
Amanda Larsen
By: 'Samantha'
Mar 01,2018
0 people found
this helpful
I originally began dealing with Zoe in March/April 2017 regarding renting a property, and she has been very accommodating at every turn. When I signed my contract, I was also introduced to Amanda and she, too, has been extremely helpful. Both reply promptly to requests ...
read full review
Comment on agent fees
It has been six years since I've been through the process of renting a property, but I understand that their fees are fair.
Was this helpful? Yes

“I originally began dealing with Zoe in March/April 2017 regarding ......”

Share on :
Mar 01,2018
Minithumbup
Zoe
Amanda Larsen
By: 'Samantha'
Mar 01,2018
0 people found
this helpful
I originally began dealing with Zoe in March/April 2017 regarding renting a property, and she has been very accommodating at every turn. When I signed my contract, I was also introduced to Amanda and she, too, has been extremely helpful. Both reply promptly to requests ...
read full review
Comment on agent fees
It has been six years since I've been through the process of renting a property, but I understand that their fees are fair.
Was this helpful? Yes

“Vyara is an extremely pleasant, helpful and efficient person to ......”

Share on :
Feb 28,2018
Minithumbup
Nicole
By: 'Peter Pallai'
Feb 28,2018
0 people found
this helpful
Vyara is an extremely pleasant, helpful and efficient person to deal with. She is unfailingly polite and pretty instantaneous responding to queries....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Vyara is fantastic to deal with - she is always ......”

Share on :
Feb 18,2018
Minithumbup
Vyara
By: 'Hilary'
Feb 18,2018
0 people found
this helpful
Vyara is fantastic to deal with - she is always quick to respond, friendly and knowledgeable and doesn't let anything “slip through the cracks”. Wea re very happy that she is such an integral part of the Chamberland team - thank you Vyara...
read full review
Was this helpful? Yes

“I can not recommend Chamberland Residential highly enough. They look ......”

Share on :
Feb 16,2018
Minithumbup
Vyara
By: 'Jeff Jarratt'
Feb 16,2018
0 people found
this helpful
I can not recommend Chamberland Residential highly enough. They look after three of my properties. As a member of the Chamberland team Vyara has always been incredibly helpful and efficient. Her attention to detail is impressive and she is a delight to work with. It ...
read full review
Was this helpful? Yes

“Nicole Chamberland at Chamberland Residential, has been taking care of ......”

Share on :
Feb 16,2018
Minithumbup
Vyara
Nicole
By: 'Massimo'
Feb 16,2018
0 people found
this helpful
Nicole Chamberland at Chamberland Residential, has been taking care of my property in Wimbledon Parkside for a considerable time. I have full trust in CR as my agent, their support and professionalism is total and 24/7. Nicole, Vyara, Liz and the entire Team are indeed very ...
read full review
Was this helpful? Yes

“Really great team of people that made this move seamless ......”

Share on :
Feb 15,2018
Minithumbup
Amanda Larsen
Zoe
By: 'Jenna'
Feb 15,2018
0 people found
this helpful
Really great team of people that made this move seamless and a pleasant experience. Highly recommend these guys from looking for a property through to moving admin. Really helpful and responsive!...
read full review
Was this helpful? Yes

“I have just moved into a flat that Chamberland Residential ......”

Share on :
Feb 13,2018
Minithumbup
Amanda Larsen
By: 'Tom'
Feb 13,2018
0 people found
this helpful
I have just moved into a flat that Chamberland Residential manage and have had a flawless process from the viewing until the move-in. Can't fault the team at all!...
read full review
Was this helpful? Yes

“Vyara has always been a pleasure to deal with over ......”

Share on :
Feb 06,2018
Minithumbup
Vyara
By: 'C Perry'
Feb 06,2018
0 people found
this helpful
Vyara has always been a pleasure to deal with over the last two years. She's always quick to sort out issues in a friendly and professional manner....
read full review
Was this helpful? Yes

“Vyara has always been a pleasure to deal with over ......”

Share on :
Feb 06,2018
Minithumbup
Vyara
By: 'C Perry'
Feb 06,2018
0 people found
this helpful
Vyara has always been a pleasure to deal with over the last two years. She's always quick to sort out issues in a friendly and professional manner....
read full review
Was this helpful? Yes

“Vyara has proved to be super efficient in handling our ......”

Share on :
Feb 06,2018
Minithumbup
Vyara
By: 'Edward Middleton'
Feb 06,2018
0 people found
this helpful
Vyara has proved to be super efficient in handling our account and is always available to deal with any queries, we have had a hassle free experience with her ,,such a relief after our previous agent .Our rent is transferred on time every month and ...
read full review
Comment on agent fees
ABOUT AVERAGE.
Was this helpful? Yes

“Zoe has been perfect through and through. She has helped ......”

Share on :
Feb 02,2018
Minithumbup
Zoe
By: 'Lauren Graham'
Feb 02,2018
0 people found
this helpful
Zoe has been perfect through and through. She has helped us twice now with renting our flat in Putney. The first time, a tenant was found within a week and handled sufficiently well. This time round, a tenant was found within a day. A fast ...
read full review
Was this helpful? Yes

“Agent is very prompt and very focus on helping customers. ......”

Share on :
Feb 02,2018
Minithumbup
Vyara
By: 'Dejan'
Feb 02,2018
0 people found
this helpful
Agent is very prompt and very focus on helping customers. This is second year that we have been working with her. I would certainly recommend Vyara....
read full review
Comment on agent fees
Off-course we are not excited to pay £125 on agency contract extension fee.
Was this helpful? Yes

“Vyara has provided me with a really great service over ......”

Share on :
Feb 02,2018
Minithumbup
Vyara
By: 'Natalie'
Feb 02,2018
0 people found
this helpful
Vyara has provided me with a really great service over the last few years. She is always efficient, warn and friendly and goes the extra mile to help. Nothing is too much trouble. She's proactive in reminding me about key dates and very reliable....
read full review
Comment on agent fees
The fees are competitive based on my experience.
Was this helpful? Yes
Staff picture Vyara
(42)
Staff picture Zoe
(34)
Staff picture Nicole
(32)
No image available Liz
(22)
Staff picture Amanda Larsen
(11)
Staff picture Thomas
(4)

Landlord Fees

Pending
9.6% (inc. VAT), On Completion (Fees are negotiable)

Last updated on 03/06/2019, 3:07 PM by Zoe Foxman, Senior Lettings Manager

Full Management Service
15.6% (inc. VAT), On Completion (Fees are negotiable)

Last updated on 03/06/2019, 3:07 PM by Zoe Foxman, Senior Lettings Manager

Pending
18% (inc. VAT), On Completion (Fees are negotiable)

Last updated on 03/06/2019, 3:08 PM by Zoe Foxman, Senior Lettings Manager

Tenancy Agreement
£400 (inc. VAT), On Completion (Fees are negotiable)

At the start of the Tenancy for negotiating and preparing our in-house Tenancy Agreement, a fee of £400 inclusive of VAT is payable by the Landlord. This includes completing Right to Rent Checks, completing the Deposit Registration and completing the Land Registry Check, including 2 references.

Last updated on 03/06/2019, 3:15 PM by Zoe Foxman, Senior Lettings Manager

Pending
£250 (inc. VAT), On Completion (Fees are negotiable)

On Renewal of the Tenancy, for negotiating and preparing our or other Memorandum of Agreement or other suitable document setting out the terms of any agreed renewal or extension of the Tenancy, a fee of £250.00 inclusive of VAT is payable by the Landlord.

Last updated on 03/06/2019, 3:10 PM by Zoe Foxman, Senior Lettings Manager

Pending
£0 (inc. VAT), On Completion (Fees are negotiable)

Inventory Check costs vary on size of property ranging from £120.00 inclusive of VAT to £300.00 inclusive of VAT.

Last updated on 03/06/2019, 3:11 PM by Zoe Foxman, Senior Lettings Manager

Pending
£0 (inc. VAT), On Completion (Fees are negotiable)

MAJOR WORKS SUPERVISION
Upon your acceptance of any estimates to remedy any defects or undertake repairs in excess of £500.00 inclusive of VAT and providing we are in funds, we would supervise the works for an additional fee of 12% inclusive of VAT of the cost of the works.
ADDITIONAL MANAGED PROPERTY VISITS
If additional property visits are required this can be arranged subject to a charge of £90.00 inclusive of VAT per visit.

Last updated on 03/06/2019, 3:11 PM by Zoe Foxman, Senior Lettings Manager

Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)

PURCHASES
If we are required to make minor purchases for the property on your behalf an additional fee of 12% inclusive of VAT (10% +VAT) of the cost of the items.
PROPERTY ACCESS
In the event that a contractor not known to us is required to attend a property to remedy a defect within the Landlord’s repairing obligations and the Tenant cannot be present, we will endeavour to appoint a person to wait at the property. £60 inclusive of VAT per hr.

Last updated on 03/06/2019, 3:12 PM by Zoe Foxman, Senior Lettings Manager

Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)

NON-MANAGED PROPERTY VISITS
£50.00 inc VAT per visit will be charged.
NON_MANAGED PROPERTY SAFETY CHECKS
If we are required to arrange safety checks for a property not within our Management Service, an administration fee of £54.00 inc VAT will be charged.
NON-MANAGED DEPOSIT RECONCILLIATION
If we are required to or become involved in the negotiations between the Landlord and the Tenant to reach agreement regarding the apportionment of the Tenant’s deposit at the end of a Tenancy, a fee of £240.00 inc VAT will be charged.

Last updated on 03/06/2019, 3:12 PM by Zoe Foxman, Senior Lettings Manager

Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)

INTERIOR DESIGN/REFURBISHMENT
If we undertake to supervise these works on your behalf, a fee of 12% inc VAT of the total cost of the contract will be charged.
LEGAL LIAISON/COURT ATTENDANCE
Any legal proceedings must be instituted by the Landlord and all costs are the responsibility of the Landlord. Where we are required by you to liaise with solicitors, arbitrators or barristers or attend court on your behalf, our fee will be £180.00 inc VAT per hour or part hour including travelling time plus travel costs and disbursements.

Last updated on 03/06/2019, 3:13 PM by Zoe Foxman, Senior Lettings Manager

Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)

TAX ACCOUNTING
If you are resident overseas and fail to apply for Approval to be paid the gross rent or if you are refused Approval, and we are obliged to submit quarterly returns to HM Revenue & Customs, we will make a charge of £30.00 inclusive of VAT per quarterly returns and a further £120.00 inc VAT per annum for a Year End Submission.
REFERENCES
£25.00 inclusive of VAT per tenant (£20.83 + VAT) and £40.00 inclusive of VAT per guarantor (£33.33 + VAT)

Last updated on 03/06/2019, 3:14 PM by Zoe Foxman, Senior Lettings Manager

Overall Fees
£0 (inc. VAT), On Completion (Fees are negotiable)

COPY STATEMENTS
Statements are issued to Landlords as we receive rent. Where we are required to forward additional copies to your accountants or other professional advisors, there will be an administration charge of £8.40 inc VAT for each statement.

Last updated on 03/06/2019, 3:15 PM by Zoe Foxman, Senior Lettings Manager


Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

Deposit: 5 weeks rent
Holding deposit: 1 weeks rent. The holding deposit is offset against the first months rent

DURING YOUR TENANCY

Amendment Fee: £50 (inc VAT)
Contract negotiation, amending terms and updating your tenancy agreement during your tenancy.

Early release: The landlords re-letting costs, arrangement charges, any difference in rent in the new tenancy.

Last updated on 03/06/2019, 3:18 PM by Zoe Foxman, Senior Lettings Manager

Overall Fees
£0 (inc. VAT), On Completion

Tenancy Swap: £50 (inc VAT)

Default fees: If any Tenant loses or misplaces a key or security device giving access to the Premises and requires a replacement, a default fee will be charged.

Damages: The Landlord and the Agent are entitled to recover damages for breach of contract. The Landlord or the Agent are allowed to recover the costs to put them back into the position they would have been had the Tenant carried out all the obligations in their contract.

Last updated on 03/06/2019, 3:18 PM by Zoe Foxman, Senior Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:01 AM 21/08/2017 by Nicole

Awards won by Chamberland Residential, London SW15 6TD


As Seen On

Find the Best Agent to
Sell or Rent Your Home